[Resolved]  Datawind Innovations — datawind tablet not working

Website:Datawind

Based on tv advertisements i order the datawind tablet high with shipping charges delivered in next 10 days. When received it was without keyboard.
Tablet is also starting and inspite of 100 % charging it is stopping in 10 minutes when i tried to complain on the given number it looks to be false as call is not at all completing.
I am pissed off to know where to complain.
How to get the new tab or my money back. It's absolutely worst product and i will appeal all do not attracted towards very catchy advertisements. I am feeling cheated. Please support.
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Oct 12, 2017
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Sep 09, 2017
Updated by Jitendra Sathe
An order was placed on 31st July for datawind tab. Received the same on 7th AUG at an amount of Rs 3300/-wid CCJVESDV_1
However it was found that keyboard is not there which has now been resolved as datawind customer care promised for the free keyboard. The best part of this deal was that the tab datawind is non functional.After getting switched on the screen turns blue for 30 secs and then it gets off. Its not starting. A faulty non functional device sold to a customer. Reset button was pressed twice but result was same. I have even send the videos. Its really hurting that such a big company is selling faulty devices to customers.Written mails but no response. It is requested that they should change my device or refund me my money.
Advocate JITENDRA
Verified Support
Sep 11, 2017
Datawind Innovations Customer Care's response
Dear Customer,

“Greetings for the day - Data Wind: Committed to customer satisfaction”

We request you to please share your contact number, so that we can provide you required Information.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
DATAWIND INNOVATION
Verified Support
Sep 11, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience.

We have already received your complaint for same concern from this [protected] . So we have to closed this complaint.

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Verified Support
Sep 11, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience.

We have already received your complaint for same concern from this [protected] . So we have to closed this complaint.

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Verified Support
Sep 11, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience.

We have already received your complaint for same concern from this [protected] . So we have to closed this complaint.

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Complaint comments 

Comments

I pay for tab with keyboard but received broken tab without keyboard
I complaint so many time but any suitable ans not received
Nittin mahajan
[protected]
Display replacement
Dear Sir, I bought a tablet model no DWUBT27Cz and there are lot of things are not working.
the app store and whatsapp is not working .

Please give suggestion..

Thanks

Regards
Aditya
[protected]@gmail.com

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