[Resolved]  Datawind Innovations — Problem in attending calls

Sir, I ordered datawind pocket surfer2G4 mobile combo of 2 from naaptol, it was delivered on today(09/1/2016) my complaint is i can't accept any incoming calls, there is an defect for both phones.otherwise all other functions are well.outgoing is possible, incoming calls have the problem
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Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2016
Datawind Innovations Customer Care's response
"Dear Malu Vijayan,

Greetings of the day.

Thank you for contacting Datawind. In reference to your complaint we understand that currently you are not able to use your Datawind tablet at the optimum.
We regret the inconvenience caused & request you to share your contact number. Once we have that, one of our technical support executive would call you and will assist you with the issues at the earliest.
Please feel free to contact our support number at [protected].

Thank you for your patience.

- Datawind Innovations."
Complaint comments 

Comments

Dear Malu Vijayan,

Greetings of the day.

In reference to your complaint, we still do not have any details from your end.
Request you to kindly share the contact details, so we can assist you further at the earliest.

Please feel free to contact our support number at [protected].

-DATAWIND INNOVATIONS
"Dear Malu Vijayan ,

Greetings of the day.

Since we do not have any details from your end and are unable to get in touch with you in the absence of any contact details . if the issue still persists, kindly log a new complaint with valid number so that we can assist you at the earliest.

Alternatively you can contact our support number at [protected].

Thank you so much for your patience and co-operation.


Regards,
DATAWIND INNOVATIONS."

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