[Resolved]  Datawind Innovations (Pvt) Ltd. — Non-delivery o[censored]bislate 7Cz tablet with keyboard case and irresponsible customer care

Address:

Bangalore, Karnataka

Hello, I purchased Ubislate 7Cz with keyboard case through www.ubislate.com and made online payment of Rs. 6599 with booking Id PMCE4B4. It was supposed to be delivered within 7 working days as per the website. There was a confirmation mail about the order and mentioned that the shipment would be delivered in 72 hours. The status of the product shows Ready to Dispatch always. I sent many mails and made many calls to datawind sales & support team asking for the clear explanation with all the details i have. There was no concrete response. I checked the website frequently for the status and to my surprise, the status was updated accidentally to Print and Airway Bill no. was provided (Airway Bill No.[protected] which again looks untraceable. I would like to bring to your notice that there was no proper answer from neither the customer care of Datawind nor from their website. Kindly suggest how to proceed in this regard. Thanks in advance. Best Regards, Krishna