[Resolved] Datawind Innovations — tablet sir, i ordered tablet and i received different item and it was damaged | |||||
Respected team, Recently i've ordered a datawind ubislate 10ci tablet from datawind through online. I've received the package on 28- sep-'17. But when opened the package i've observed that there is no tablet in that packaget.in that package contains droid surfer 10 and it was damaged screen is in"broken" state. Also as per the order i'm supposed to receive an tablet with external keyboard which is not present in the package. I tried to register a complaint on the same day by calling customer care @[protected] but no one responded me well. Made multiple attempts but failed to receive a proper support from the team. I'm totally disappointed of the service, would like to cancel the order by sending the product back and to have the amount of 7499/- paid for the tablet in 'online payment mode' to be returned. Hence i'm sending this mail and would request you to take immediate action on the issue. More details are provided about the product like images and order info details as below and also in attachments Was this information helpful? | |||||
Nov 4, 2017 Complaint marked as Resolved Datawind Innovations customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Datawind Innovations Customer Care's response Dear Customer, We deeply regret for inconvenience. We have your contact details and we will get back to you shortly. Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) you can also contact us on [protected]@datawindcorp.com Regards, Datawind Innovation Verified Support Feb 14, 2018 Datawind Innovations Customer Care's response Dear Customer, Greetings of the day !! Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest. Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com Thank you so much for your patience and co-operation. Regards, DATAWIND INNOVATIONS. | |||||
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
Datawind Innovations — replace tablet
I am order datawind tablet. But this tablet is broken scree in parcial . And not working so replace my datawind tabletorder id :cc0mu1yo-1
invoce ni dwhyd35153
my phone [protected]
so replace my tablet please[protected]please
tuni andhra pradesh