DCB Bank — Loan application

Address:

411011

I have applied for business loan under application No. APPL00853448. in your bank.

Today I got to see my sanction letter on 23/05/17 for 43, 00, 000.00 ( Fourty Three Lakh ) at 6.45pm.

But surprisingly your area manager "ASITOSH MISHRA" ( fc rd branch, pune) told me on phone call that "our bank don't give sanction letter to client/customer.
If you want to take loan form our bank you have to obey me.if you want sanction letter you have to sign to loan agreement right now(7.15pm)." He forbically took the copy of sanction letter.

I humbly asked him that is this is a bank rule ?
he said yes its our rule.
I again politely asked him to read 1st term & condition of the sanction letter which states that "This sanction letter is valid for 60 days"
he again very cruelly answered that" you dont teach me, I know every thing & our bank don't give original sanction letter hard copy to customer."
He was not ready to hear a single word from me as if he has some personal enmity against me or my caste.

In the whole episode stated above I felt that " I WAS TREATED AS A BEGGAR "

I regret to tell you that such employee like your area manager "ASITOSH MISHRA" is spoiling your banks name into the market by doing such illegal things for their own financial interest or only EGO SATISFACTION .

I don't know that why he is doing such malafied deeds to spoil your prestigious bank's name.

I have paid my initial processing fees for the above said business loan proposal which is sanction by your credit manager .
But then also I am not liable to get a simple sanction letter copy ?

This is a clear harassment to a customer who is coming to you for loan & bank account.

I have all the zerox copy of application form, documents, processing fess cheque with bank statement. office cctv recording, phone recording which is sufficient for further proceeding if you can not take any action against him and disbus my loan amount asap with pleasant terms & condition for better & healthy relation for bright future .

Thank you for anticipation