[Resolved]  Deals Mantra, Epaykerela — Misuse of SBI Credit card

Dear Sir, I (sudhir kale, SBI CREDIT CARD NO. [protected]) am to inform that an unknown person contacted me from Mobile no. [protected] introducing himself speaking from SBI. He knows all the details of my Credit card no., DOB, Date of Expiry, Billing address and expressed all info to me. As he had furnished all the details of my credit; I was in the belief that person is working in SBI. Then person asked me to tell the OTP for a Transaction to redeem the points earned on SBI credit card with compliments gifts of some T shirt and Diwali Gifts. I opposed him for disclosing OTP, but so called SBI person told me not to worry about it and you don’t have to pay this amount. Then person misused my credit card on 28 oct 2015 time 13:24 and incurred as loss of Rs 7705 to me by purchase of the materials from Deals Mantra. Therefore I request you to kindly take necessary steps to trace out the fraud personal and to cancel the transaction made by the Fraudent and the amount of Rs 7705 may be credited in my credit card account. Request you to take necessary action in this regard.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sudhirk88, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint