[Resolved]  Dealsurf India — Online shopping

Address:

Mumbai City, Maharashtra

Sir, On 8th-March-2014, I got a call from the phone number [protected]. The person introduced himself as Avhishak Bharadwaz (Manager) and told that “he is calling on behalf of HDFC Credit card”. He said that there is an card upgrade offer with onetime payment of 7888. This offer is for only the selected customers having good track records with the bank. He mentioned the following benefits of this card upgrade: 1. I will get 25% discount on the bill by using this discount card on 5000 select outlets in mumbai like “Big bazar”, “Pantaloons” etc. This discount will not be applicable on Petrol, Diesel and Gold. 2. Additionally some gifts will be provided with this card, those will be Branded Sports Show, Trouser and Shirt of Arrow brand, One 2 night and 3 day hotel stay voucher and Polo (Wallet, Belt and Wrist watch). Since it was on behalf of HDFC, I agreed upon availing the service. He also told that, since he is calling on behalf of HDFC, he asked all my information and after that he initiated the IVR automatically and deducted the amount 7888 form my credit card. I was told that I can pay this amount in installments for which I will receive call from HDFC within 02 Days, so when I didn’t receive call till today, I called customer care of HDFC, they told that HDFC doesn’t have any card like this and the transaction was done by “Deal Surf Delhi” not HDFC. I asked customer care to cancel the transaction because it was done by cheating/fraud. But the customer care executive told that, we cannot cancel the transaction. Customer care person told to file FIR, than he will block my credit card. After that I called that person to cancel my transaction because it was a fraud transaction. But he told that the cancellation is not possible and told that he is answering calls that means they are not fraud but the way they are selling there products in the name of Banks is itself fraud. Please help and let me know what to do. I want my money back. Kindly cancel this transaction
After that I search for “Deal Surf Delhi” in google.com and find that they sold one of their product to me on the name of HDFC, which is as follows: http://dealsurf.co.in/service1.html So, this is a kind of fraud transaction.