Deccan Chronicle — Airtel refund my 51rs or activate hello tune

Address:

Hyderabad, Andhra Pradesh, 500003

I have activated for hello tune service on my airtel mobile number [protected]
On 28/04/16 at 5.09 through my mobile, while activating i was told that the service is auto renewal, after confirming the tune i received a message from airtel that if you want to deactivate or stop call 155223 but it is no where mentioned in the message that it is to deactivate for auto renewal or to opt out from a service.Thinking it to be deactivating it from auto renewal i called that number.But my hello tune service was deactivated at 28/04/16 5.22pm.I immediately called up customer care call was transferred to the supervisor but he says that i have deactivated for the service and nothing could be done.I raised the requests twice but no response from airtel .Hope airtel looks into the issue and solve it to the best.