Deccan Chronicle — Duplicate shoes supplied by Puma Hyderabad

Address:

500082

I had purchased Ignite shoes on[protected] from

Puma Sports India Private Limited,
Address-GR & 1st Floor, 6-3-345/1/A
Banjara Hills Road no[protected].

The shoe was damaged and returned the same to the showroom on the[protected]. The person said it should have not happened and told me to leave the same and they would get it replaced.

I did not get any call from the showroom, on[protected] called up and they inform me that I could collect the shoe and collected the same in the evening.

On[protected] again one rubber portion on the left shoe has come out. Enclosed photograph for reference.

Was it my mistake to buy Branded Puma shoes.