Deccan Chronicle — Symphony cooler 50i

Address:

Hyderabad, Andhra Pradesh, 500091

Worst service by symphony and yesmart

We purchased a symphony cooler 50 liters capacity on 5th april 2016 from yesmart, attapur, hyderabad.We got a defective piece, the motor is not working and the water is not pumping.

We gave several complaints to symphony as well as yesmart, attapur, but till date no technician has visited our home to repair it. Its been more than 10 days but no one has come to repair it.

We directly contacted the technician several times but he is very rude and every time he tells the same story that he would send somebody by an hour.

This is really frustrating that we trusted a company like symphony and also the yesmart should be responsible and ensure its customers are happy.

We would also like to give a complaint in consumer court.