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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025

Complaints 5216

Resolved

517

Unresolved

4699

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 110053

Sir,

This is requested in behalf of all the residents of street no.26 jafrabad delhi 110053 that running water of djb is very dirty stinking and polluted that can't be used for drinking and cooking food. The water has also damaged the ro machines of local residents and now the residents are dependent on expensive bottled water of bisleri and other companies that has dig a hole in the pockets of residents.
Some children...

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Address: New Delhi, Delhi, 110018

Since yesterday evening, foul smelly water, is coming in the water line, as if sewer water got mixed in the pipe line. We do not have any other source of water. You are requested to look into for the reason and resolve the problem at the earliest.
Gurpal singh
My consumer no is kno [protected].
My house no g-15, sham nagar,
Khayala roadi, near sheetla mandir,
New delhi110018.
[protected]

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Address: New Delhi, Delhi, 110083

This is to inform you that the sewer outside my house is overglowing since 3-6 months but even after repeated complaints to local authorities, there has been no action taken to correct it. The dirty water from the sewer keeps coming out of it and has made the whole road in front of me smelling foul. Please help me out of this situation. My address is p block, street no. 8, house no. 146, 147, mangolpuri, new dehli -110083

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Address: 20A/1AB TILAK NAGAR NEW DELHI, 110018

Without taking the reading bill was generated i want to just informed that the permises were locked always and no one used to stay kindly inform us before two days reading cycle so we can arrange some one for reading proses my id or k no is [protected] and please find attached reading picture as on 16 may 19 is 00002.5 and according to same correct the bill

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R

Runita Ghosh

from Noida, Uttar Pradesh

May 16, 2019

ARN no.[protected] was submitted on 16 February in the name of my wife Runita Ghosh, address Rz-d/11-62a f/f, Mahavir Enclave Part 1. There has been no update on this application till date.

D

Dilpreet Oberoi

from New Delhi, Delhi

May 16, 2019

Sir/ madam
I am resident of fateh nagar, near jail road new delhi.. From past 1 week there is very bad smell of severs in corporation water... it is very difficult to drink or do some household work from dat smelly water... i wud like to request u to plz look into the matter and do the needful asap...

Thanks

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Address: House no 2702, IInd floor, Right side,, street no 13, Ranjeet Nagar, Near metro, pillar no 208, New Delhi 110008, 110008

Good morning,

Since morning smelly water could be getting mixed with the water supply somewhere. I have stopped using the water supplied for cooking and drinking.

Kindly asked all staff to check the quality of water. The fault may be in a local distribution line which comes after one month.

Regards
Davinder mohan trehan
House no 2702, iind floor,
Right side, street no 13, opposite metro pillar no 208
Ranjeet nagar, new delhi
Mobile : [protected], [protected]

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Address: Flat No. 617, Sector - 17-A, Dwarka, New Delhi, 110078

मै सुरेश कुमार शर्मा फ्लैट नंबर 617, सैक्टर 17, पॉकेट - ए मे रहता हू, मैंने ये मकान श्री संदीप ढींगरा से खरीदा था जो कि इस मकान का मूल रूप से मालिक था। अक्टूबर, 2018 तक पानी का बिल श्री संदीप ढींगरा के नाम से आता था। नवम्बर, 2018 मे मैने पानी का बिल अपने नाम पर करने के लिए ऑनलाइन आवेदन किया था । सभी जरूरी कागज भी मैंने ऑनलाइन ही भेजे थे। तब पानी का बिल मेरे नाम पर यानि सुरेश कुमार शर्मा के नाम पर हो गया था।

अब फरवरी, 2019 मे मैंने पानी का मिटर लगा लिया और दिल्ली जल बोर्ड, सैक्टर - 5, द्वारका मे अनुरोध किया कि अब मेरा पानी का बिल मिटर द्वारा दिया जाये।
दिल्ली जल बोर्ड ने पानी का मिटर मेरे नाम पर चढ़ा दिया लेकिन पानी का बिल दुबारा से पुराने मकान मालिक यानि के श्री संदीप ढींगरा के नाम पर आने लगा।

मेरा दिल्ली जल बोर्ड से अनुरोध है कि कृपा कर के पानी का बिल मेरे नाम यानि के सुरेर्श कुमार शर्मा के नाम से जारी किया जाये ।

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J

Jkak#$%

from Gurgaon, Haryana

May 16, 2019

I do not have details of water bill or registration number.
How can I find the details or get old last bill of water from address.

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Address: Moti nagar 8 Block, New Delhi, Delhi, 110015

This is to inform you that the sewer outside my house is blocked due to constructions of nearby... We are facing much problems. As sewers are totally blocked. But even after repeated complaints to local authorities, there has been no action taken to correct it. The dirty water from the sewer keeps coming out of it and has made the whole road in front of me smelling foul. Please help me out of this situation. My address is 8 block moti nagar, new delhi-110015... Sewer is blocked from house no. 8/9 to 8/28... Please help us out asap

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S

siddharth deol

from Gurgaon, Haryana

May 16, 2019

The delhi jal board meter was stolen from Je-2, second floor, khirki extn, malviya nagar, New delhi-110017.
The date on which it was stolen is 6/5/2019 at night.
K no. - [protected]

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Address: 168/3 Neb Sarai, New Delhi, Delhi, 110068

Dear sir
I'm a resident of 168/3, nebsarai, newdelhi- 110068. My complaint no is[protected]. I made a compaint on 11th of may and requested for water tanker. They said your complaint will be resolved within 24 hour. 4 days have been passed and there is no progress in compaint. Today again i called at 1916 and requested for water tanker. They said tanker will be reached to you by evening. I paid rs1200 thrice to local suppliers for water

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Address: Flat No. 617, Sector -17-A, Dwarka, New Delhi, New Delhi, Delhi, 110078

I am a resident of flat no. 617, sector -17-a, dwarka. My delhi jal board k. No. Is [protected]. During the year 2018, i have applied online for change the name in ownership of jal board connection as i have purchased the above dda flat from the original allottee mr. Sandeep dhingra.

Jal board has changed the water connection in my name within one week during the month of 11/2018 and it is appreciable. After that, i have installed...

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Address: 110059

Respected sir,

I am a resident of d2/82 a, (Iind floor), jiwan park (Near gautam nursing home), pankha road, opp. A2 janakpuri, uttam nagar, new delhi - 110059. I would like to complaint that the water supplied in our area is very very dirty and having a bad smell. (Like some sewage is connected with main supply line). Due to contaminated water supply we are unable to use this water for any household chores. Even for small tasks also we supposed to buy water which is not feasible everyday... We already lodged a complain with the department.. The complain no. For the same is[protected]... May i kind request you to please take urgent action on the above complaint as water is the basic necessity... Without water no work can be done...
Looking forward for your immediate action on the above.

Thanks and regards
Anjali walia
([protected])

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S

samirrana345

from New Delhi, Delhi

May 15, 2019

Water Meter of Flat No: 345 DDA Janta Flat, Badarpur has been stolen on 11/05/19 between 3 to 5:30 pm. I have already lodged complaint to Police on the same day. Copy of FIR attached. Requested to kindly provide me a new Water Meter in place of stolen meter in my above flat.

S

sushilapex

from Jaipur, Rajasthan

May 15, 2019

Bill was paid, attached find herewith payment details .Please check and do yje needful.
UTR NO. 190305i[protected]
id. [protected]
dt. 05.03.2019
Rs.1720.00
idbi bank

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Address: L block welcome seelampur phase-iii, New Delhi, Delhi, 110053

Hello!
I live in north-east district of new delhi 110053
In my locality problem of wastage of water increasing day by day and it's done in school (Recently open) itself where taught everyone not to waste water but they themselves not apply into their routine they left open switch of the motor and since afternoon-water is waste
This happen daily, kindly take action as soon as possible.

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Chetna Rakesh Sharma

from Delhi, Delhi

May 15, 2019

I m Maya Devi R/o B 69 gali no 53&54 school road Uttam Nagar New Delhi 110059. I have registered a compliant for manhole repair of gali no 54 (enterance of gali) .so many problem that we are facing but nobody will be doing nothing. So i requested you to please repair the entrance sewar manhole which have being broken since last 3 months

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Address: House No 45 Jai Vihar Najafgarh, 45, New Delhi, Delhi, 110043

Hi,
I'm mukesh residing at h-45 jai vihar, najafgarh, south west delhi.in our colony people doesn't have any water connection though they have to take a private one and that too is being mis-ussed there are more then 10 connections whose water is being wasted (Location-from where you enter for g - block of jai vihar from nangloi-najafgarh road just in the right hand side) some of water pipes got many cuts into which water is flowing out, many of these pipes have no one to look for probably they were taken against their property but not being taken care so water is being flowing out.
Kindly resolve this issue since water is being wasted from quite a long time.
Thanks
Mukesh bhardwaj
[protected]

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P

PRJindal

from New Delhi, Delhi

May 15, 2019

Kindly change my mobile no from my delhi jal board bill k.no [protected].. this is recently changed, My mobile no is [protected].

A

Anant@gupta

from Gurgaon, Haryana

May 15, 2019

Hi

As we are facing sewer problem in our area it's very filthy whole area is filled with dirty water ... We are not able to walk ... And we also not able to park the car ... In all area mosquito and insect are there ... It a humble request please visit our area

Regards
Aakash Gupta

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सर,
हमारी गली में 1 महीने से सीवर जाम है जिसकी कंप्लेंट हमने कई बार एमएलए ऑफिस में करी है और J.E.भी कई बार आ चुके हैं उन्होंने बड़ी जेट मशीन लगने की बात कही है और जो अभी तक उन्होंने नहीं लगाई है उनको कई बार कंप्लेंट कर चुके हैं लेकिन वह जट मशीन अभी तक नहीं लगाई गई है और हमारी गली के सीवर जाम है जिससे घरों में गंदा पानी आ रहा है कृपया करके हमारे यहां सीविरों की जल्दी सफाई करवाएं,
धन्यवाद। Dinesh Goel [protected]
WZ-154/A, Gali no.2,
SADH NAGAR
PALAM COLONY New Delhi -110045

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Address: New Delhi, Delhi, 110059

Dear concerns,

I am residence to a-56, mohan garden ext. Uttam nagar new delhi. Builder apartment.
We are getting dirty and smelly water supply from past so many days. Which can not even used for washing clothes. Further even supply timings are also not fix. It is requested to look in to the matter for the shake of all kids and family members.

Regards
Shyam

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Address: M Block, Saket, M91, New Delhi, Delhi, 110017

My k no. Is [protected]
My bill for dec 18 to march 19 as per
132 kl of consumption
Sewerage charges (It is added to my bill every month but the amount varies each time,) = 2112.84
Meter rent: 48
Sub total: 6835
Adjustment (What is this?)=658
Total bill amount: 7044

It was for 4 months so we paid it.

Again this month we recieved an amout of 12707

8th march to 9may 19
Consumtion: 111
Which is hardly three months where we were not at residence for 10 days.
Consumption amuont is =2915
Sewerage charges= 1749
Service charge= 605
Meter rent=41.33
Total=5310
Adjustment: 352
Total shows as 12707???
Is this a totalling mistake?

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May 13, 2019

Updated by shivali sahay i think our meter needs to be checked or replaced. everyone is telling us our bills are coming too much.

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Address: T-21 D-A, VIKAS HOSPITA WORD NO. 3, 110030

This is informed to you that water supply of water is so less in our locality (T-21, da, ward no.3 mehrauli, new delhi). Water comes in 5 to 6 days for 15 - 20 min.in is water comes in very less amount.in near by locality water comes daily for (3 hour), even they have much water to waste.
I therefore request to higher authority to look into our matter. As you know its summer season the importance of water increased so people in great trouble.
We also complain in many time no action taken place till day, some staff say we supply water daily but it's not true. Please take measure action for that.
Kindly look into matter.
Thku.
Mahima
[protected], [protected]

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Address: M-11,1st floor, new multan nagar, 110056

Dear concern, i am the resident of new multan nagar, m block, new delhi 110056. We are facing the problem of no water supply since 3-6 months. It is a great trouble. We have changed our motor, connections everything but there is still no solution to it. Kindly help us at the earliest. Other blocks in our society are not facing this issue as much as we are. Hiteshi. [protected]

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Address: House no -195 G-block Jai vihar Najafgarh-Nangloi road, Opposite bani camp air Force station, New Delhi, Delhi, 110043

My self poonam resident of g-195 jai vihar najafgarh nangloi road. Due to lekage in the pipeline in front of my house a big hole is developing, i had complaint on day 1 to delhi jal board but no further action is taken place till now. Mr gautam j. E told us we don't have the stock so once it will approved from mumbai than only we will take action. It's my request kindly take further action to avoid any legal action taken by you as i am very pissed off from their behaviour.

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Address: A-98ranaji enclave Najafgarh, New Delhi, Delhi

Dear i want to state that i am the citizen of delhi ranaji enclave najafgarh in this area tere is no supply of water from 2 days even not much water to drink please solve the problem and provide the water supply in over area we all are hopefull on this complaint please take strong action on it and tell us the resaon for no supply of water i will hope you solve the problem
Thanks
Pankaj

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Address: 37 & 38 (General taxi Stand ), Behind post office kalkaji new delhi, 110019

I chanjeet singh s/o late harbans singh address at 37 & 38 (General taxi stand), behind post office kalkaji new delhi. I would like to inform you regarding my water bill dated[protected] at new k. No. [protected] of rs.585829/-
I have received bill which billing amount showing due as rs. 585829/- (Rupees five lac eighty five lac eight hundred twenty nine only) we received the bill on an average basis (Rddt). Hence i request you to reverse these all bill
It is mention that after getting change of my water meter i got the average bill of rs.1500 to 2000/- only.
Therefore it is requested to reconsider the above said bogus bill dated[protected]. I am waiting your reversal.

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