Delhi Jal Board Complaints & Reviews

I am a resident of g23a, 2nd floor, kalkaji new delhi 19. We have no corporation supply in our area and we are dependent on tubewell/boring water. From past 1 week we are not getting water from boring as well in our building. The motor timings are faulty and the motor is started manually. But our building is not getting any water. Kindly look into this on urgent basis.

My bill dated 19.2.19 for rs. 44320/-is disputed as my consumption since 10.9.15 is much below the 20kl/month. My meter reading on 10.9.15 was 102 and it is 671 on 10.4.19 which is 569 kl in 43 months an average of 13 kl per month. This consumption is within the free water scheme of delhi govt. Since september 2015 when i recd the inflated bill i have been approaching djb and spnl for correction but nothing is done. As per my consumption i should be getting 0 consumtion bill since september 2015 when i came to know from djb that my meter was replaced without my knowledge. I have been taking snapshot of my reading every month and in no month it has crossed 20 kl which is the limit of free water scheme. I request you to look into the matter and wave off all the arears.

My address is d-7 syndicate enclave, street no.4 pankha road new delhi, behind dabri subzi mandi. Since more than 15 days the smelly black sewage water is supplied by djb and inspite of several requests and complaints there is no relief. Please please 😭🙏😢 do the needful at the earliest. How can anyone survive without water in such scorching heat/summer.

My self parwati devi and my k. No [protected] i want to change my phone number please update my number [protected] because i lost my last update number so plz add these no for further update and information please change it as soon as possible and also notify me when this number is updated in your details.. Pleae update this number in your records that is [protected] and same will notify on this number..
Parwati devi

Hi, i am matadeen gupta resident of b - block (Shastri - nagar). I am facing huge problem for last 1 year. There is no proper timing of water supply. Scarcity of water supply also. Please concern my problem immediately. Due to shortage of water supply, i am facing many problem like as drinking, washing, bathing etc.
Sir/ madam, i have request for you please solution my problem immediately.

Sir
I live in wz 33् near chopal/ todapur village/ new delhi 12.in our locality there are 500 houses.in the past one month the sewer is mixing in the water supplied in our locality. The sewer and water line goes along, due to which the sewer water is found in the drinking water pipe and the same dirty water is being supplied to our homes. So, it is a humble request to you that where the water of sewer is getting in clear water, it should be cleaned. It will be so kind of you. Due to this sweage water supply many people are suffering from many kinds of disease like diarrhoea.

Wz 33 todapur village near chopal new delhi 12

Dear sir,
Mera k. No. [protected]. Mere water bill me water meter lock show kiya huva h. Jabki mera water meter running me hai or usme 736 reading bhi dikhayi gayi h. Current reading 23 jo keval 63 din ki hi h or amount 473 ka bheja h. Maine apne meter reader se bill ke bare me baat ki to vo kahta h clerical mistake h next bill me thik ho jayegi. Jab mera meter running me h to mera bill galat kyo bheja h. Is per aap action jarur kare. Aage se mera actual bill hi bheje taki mujhe paresani na ho. Mere pass reading ki photo bhi h (Current bis is enclosed).

Thank you

Best regard
Pratibha devi
E-13/403, east gokalpur, loni road, delhi-94

We were getting water bill from djb on line since dec. 16 to nov. 2017 with proper reading. Suddenly one bill from dec. 16 to nov. 17 received with reading 407 for 326 days amounting to rs. 30, 427.12
After that we are receiving bill without meter reading but with a very heavy lpsc charges.

We find out water meter faulty and requested you to please change with same and issue fresh bill without lpsc charges to enable us make payments for the same.

Thanks

दिनांक:[protected]
सेवा में,

दिल्ली जल बोर्ड
Public relations office
Room no.306, 3rd floor, varunalaya ph-ii, jhandewalan, karol bagh,
New delhi-110005.

विषय: सीवर लाइन सही कराने हेतु प्रार्थना पत्र

श्रीमान,
सविनय...

Dear sir,
Most respectfully i beg to state that water is not coming properly in some part of d block, jasola pocket 11. It is required to install new pipe line like c block.
Some day darty water coming for 1 min and rest not at all.

My complaint no. 2590 dated 27/08/2018 given to dda executive engineer at sarita vihar. Dda now saying to contact delhi jal board. Djb said pipeline is not our scope now, tanker supplying whatever possible.

Some people of d block like me not getting any water and life is being dangerous

Regards

Kanai roy
D87, jasola, pocket 11
Mobile: [protected]

Since last 6 months water supply is badly affected in the block g specially house number 62-60 (Six houses), kalkaji. The water comes once in 2-3 days with very low pressure. The timings are also not fixed. One has to get up every hour for checking water supply.
Also one boring was done in g block, kalkaji but has not been connected till date. Djb cant provide water what else it can do. Higher authorities should look into the matter and do the needful as summers are approaching and it becomes unbearable without water.

Dear sir,

We are facing so much problem of water supply in ab-block, shalimar bagh, delhi-110088
Actually there is up-gradation of water supply line going on in our block.
But the problem starts after yesterday morning, as yesterday water supply was so less & today till this time we are not having a single drop of water in our block.
Sir, you can very well understand life without water in these hot days & moreover at age of 55-60 years.
We made a complaint on 1916 helpline, but we found them helpless, they people are only to register the complaint instead of telling us any concrete solution
It is humble request with folded hands to you please look into this matter & solve it urgently. We will be highly obliged to you.

Thanks & regards
Anil kukreja

Please note that no one is staying in c - 177 west patel nagar and also i have submitted the photos of metre reading which is showing the consumption of water is not consuming there.
I have made a complaint on 22/3/2019
Registered in dairy number 5644 but no action taken by them. Inspite of them i am regularly getting disconnection notice.
I request you to kindly look into the matter and do needful.
Kay number [protected] delhi jal board
Complaint in old rajinder nagar
22/3/2019
Dairy no 5644
Thanks
O p vig
[protected]

Dear sir/madam
This is to inform you that meter was theft/stolen
Yesterday dated 30- apr-2019 at late night in e-2-2-33 sector 15 rohini delhi 110089. Meter was installed in ground floor. We are residing in ground floor. Kindly raise our complaint for k no [protected] in name of shri pankaj mishra. Fir was lodged on same date lr no:1006833/2019 and new meter was installed at personal level sl no 3006365 venus industries
Kindly update in your data and please inform us.
Thanks & regards
Pankaj mishra

There is no/very less water supply in my lane, we already filed complaint many times in Rohini Sec -5 Delhi Jal board office but nothing has been done so far.
Earlier there were no such issues but we are facing the same for last 15-20 days. Its really tough to survive without water in summers.

Please look into the matter at the earliest and do the needful.

Sir,
I am resident of
Rz-f-827, (Old plot no.33), lal bahadur shastri marg,
Near choudhary chowk
Raj nagar-2, palam, delhi
I along with my neighbours am receiving dirty and smelly water supply from delhi jal board connection from past 1 month. As there is no other source of water supply. We are having a crisis here. We request you to resolve our problem with immediate action.
Thank you

Redder ki galti ki wajah se bill bahut jayeda aaya hua h redding kuch or h bill bahut jayeda... Redder paise mangta h 500 de do bill thik kra duga. Rajender nagar jal board ke office koi baat nahi sunta kahte h 1 no jao 2 no jao par koi bill thik nahi karta april 2016 tak sab sahi chal raha tha may 2016 se october 2018 tak maine bahut chakar lagaye jal bord ke office par kuch nahi hua please kuch karo help us... Address h e215 & e95 west patel nagar

Dear sir/madam
This is to inform you that water meter was theft yesterday dated 30- apr-2019 at late night in e-2-2-37 sector 15 rohini delhi 110089. Meter was installed in ground floor. We are residing in second floor. Kindly raise our complaint for k no [protected] in name of shri ravinder mohan saxena. Kindly provide new water meter for further readings. (Bill no[protected]
Thanks
Ram rattan rathi

To,
The Accounts Officer/Manager,
Delhi Jal Board,
Subject : Wrong Bill issued to me. against K.No.[protected] in the name of Divesh Kumar
Dear Sir,
You/DJB not made the correct bill for the period from 19.04.2017 to 31.03.2018. Anyone of your office didnot come at my home in the F.Y.2017-18. The bill for the period from 19.04.17 to 28.10.17 were made on fabricated/estimated basis. I have no idea about these bills. I knew about these bills on today i.e. 29.04.2019, when I login in my online DJB account.
I had sent my son to your Burari Office for billing taking the photograph of my meter (reading was 627) on 11.4.18. He had been told by the DJB, Burari, that the DJB would send a person to your home for meter reading. Anybody did not come at my home. I had again sent my son on 05.05.18 taking the picture shot of reading ie. was 637 for billing of your Burari Office. He had been replied like the previous one. Finally, I had sent my son on 16.05.18 taking the picture shot of meter ie. was 642 unit for billing. Lastly the wrong/fabricated bill was made by Burari DJB Office. My previous and current meter reading was average 14-15 unit per month. The bill was made for zero value taking the reading as 538 unit as on 15.03.2018/bill date 15.03.2018. I have no cared about the bill because bill was zero valued. But on 29.06.2018 the meter reader from DJB came at my home and made taking the current reading ie was 666 unit minus 538 = 128 unit for 106 days for Rs. 3305. The bill shown average monthly consumption of 36 Unit. That is the wrong/fabricated bill. From the beginning to till date, my average monthly consumption is 14-15 unit. On taking the average basis the reading becomes 620 unit (approx) upto 31.03.2018. I have already complained about this vide receipt no. 3516 dated 12.10.18. After that I had gone 3 time to know about the concern of Burari DJB Office. But I have not received any response till date. After that, the bills were made 4 times and after applying the late fee/penalty the current outstanding bill shown Rs. 4218.
So, you are requested to correct the bill. taking the actual reading on correct time. I know that Burari DJB Office has not any picture shot of meter reading for the FY-2017-18, because they did not come anytime at my home and made the bills on estimated/fabricated basis.
Thanks & Regards,
Divesh Kumar
K No. [protected]
M-[protected]/[protected]
Khasra No.96, Street No.6, Nyay Chowk, Mukand Vihar-I, Mukandpur, Delhi-42.

Sir,
Our k no is - [protected]. Till july 2018 we have been receiving rs0 water bill. Then suddenly after that we started receiving water bill which became increasing month by month. We have installed a proper meter from past many years. We never receive our water bills.only msg came on mobile phone. On downloading the bill from your site i found no meter reading is mentioned over there. Sir we use water within the capacity that is mentioned free by the govt. Still we are getting unnecessary bills. Either the meter reading is not taken properly or meter is too fast or any other cause . As since past 3-4 years our bill was always 0 rs. And we are using it the same way even today. Plz its a request to look into the matter as we as a citizen have right to avail the services provided by govt .
Thank you
Waiting for ur action