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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints page 109

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H
hemangini nath
from Delhi, Delhi
Apr 3, 2019
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Address: 5 DDA SFS Apartments, Hauz Khas, New Delhi, Delhi, 110016

1. My meter no is 15110860. And kno is [protected]
2. I have paid all my bills to date (Copy attached)
3. I have currently shifted my residence from 326 dda sfs apartments to flat no 5 dds sfs apartments.
4. I need to shift my connection to my new above address which is flat no 5 (Dda) sfs apartments. And disconnect the previous one at 326 sfs apartments which was in the name of shri j. K. Nath.
5. Also, the billing should be in the name of dr mrs. Hemangini nath instead of shri j. K. Nath.
6. I am a 77-year aging veteran. I will be grateful if you could kindly shift my connection at the earliest and acknowledge this letter as well as reply to the effect. Your personal intervention will be highly appreciated. I will be waiting eagerly to receive a reply from you at the earliest.
Thanking you,
Yours faithfully

Dr. (Mrs.) hemangini nath
Delhi Jal Board customer support has been notified about the posted complaint.
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No water in hardev puri gautam Nagar
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    R
    [email protected]
    from Delhi, Delhi
    Apr 3, 2019
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    Address: 114, (L.G.F.) Gautam Nagar Delhi, New Delhi, Delhi, 110049

    Hello Sir,
    I hereby inform you that I am getting huge bill of amount from last few months for my water bill. I think my water meter is very old so it is running very fast. I would like to change or review my water meter. I will be highly obliged if you look into this matter as soon as possible

    Kindly look into the matter asap.

    thanks

    Rahul
    [protected]
    +1 photos
    Delhi Jal Board customer support has been notified about the posted complaint.
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      B
      bhumika2101
      from Muzaffarnagar, Uttar Pradesh
      Apr 3, 2019
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      Address: B1/232, 1st floor, New Moti Nagar, ND-15, 110015

      Kindly make a note once again, the water smells bad & even the color of the water is different blue. And we have to bath and even brush with that bad water. Kindly make a note on urgent basis and solve the problem at the earliest. It is a big time problem for small babies.
      Hope we get a reply soon.
      Name & address mentioned below.

      Thanx & regards,
      Bhumika sawhney lamba
      Delhi Jal Board customer support has been notified about the posted complaint.
      Apr 09, 2019
      Updated by bhumika2101       there's no action taken for the complaint made for water yet. Even the drinking water has the same dirty smell.
      What would happen to kids, they will get ill because of it. Please take an urgent action now.It's been 6 days the complaint has been done, take some immediate action.
      Thanks & Regards.
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        S
        Sanng0308
        from Gurgaon, Haryana
        Apr 3, 2019
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        fir for theft of water meter & motor

        Address: New Delhi, Delhi, 110055

        To,
        The sho,
        Police station paharganj,
        New delhi 110055

        Subject: thef of water meter connection no. K no. [protected] and motor.

        Sir,

        This is to inform that someone has stolen my water meter no. K no. [protected] and motor regd.in the name of shri shiv kumar, r/o 251-c, motia khan, l. I. G, new delhi - 110055 on 20th march 2019 in the afternoon. Kindly lodge my fir complaint...
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        S
        Sajith G Menon
        from Gurgaon, Haryana
        Apr 3, 2019
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        Address: A-162 F-1 DILSHAD, COLONY, New Delhi, Delhi, 110095

        My kno:[protected] bill was due on 16th feb 2018 with a bill amount of rs.6650/- and i had made the online payment on 5th feb 2018 and the same was not updated by djb.

        I had approached several times to our area office 2142, janta flat, nand nagari office and did not find a solution.

        A written complaint was made on 10/09/18 and nothing had happend.
        Delhi Jal Board customer support has been notified about the posted complaint.
        View replies
        Respected sir,
        I am resident of 4C/18, old rajinder nagar, near golchakkar coincide 1100460 . From last 6 days there was water flown through sewage pipe and coming from the walls of my house.
        There were unhygienic smell and increasing possibilities of spreading deadly diseases . Please see in this matter as soon as possible.

        bill paid but not updated - Comment #3394799 - Image #0
        Reply
        Hi

        I got the wrong bill from the Delhi Jal Board as I am not using my connection for the last 3-4 months.

        K Number - [protected]

        Could you please help me to sort this issue.

        Thanks,
        Suresh Singh
        [protected]
        Reply
        Dear sir, i have purchased a crensent new meter in oct and installed it but when comes my first bill in 1jan its so heavy amount 23000 before it my water meter comes 0 rupees i complaint it djb and water meter company but both are harass me to much and again comes 23000 rs bill in march please check it
        Reply
        Sewer is blocked and overflowing most of the time since past 6 months. Sewer cleaning people not able to clean it permanently.
        Reply
        My K.No is [protected].

        My Jan 2019 month water bill was Rs.717, which was fully paid by me.

        In month of March 2019 i have recived bill of Rs.16902/.which is wrong.

        How bill of 2 month is Rs.16902/
        Reply
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          S
          Surbhi Bhatt
          from Noida, Uttar Pradesh
          Apr 3, 2019
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          Address: 302/4, street no-1, Krishnapuri block, mandawali fazalpur, delhi-110092, near- BSES Flats, New Delhi, Delhi, 110092

          From last 7-10 days i am observing that the water which we are getting from delhi jal board is very smelly as it looks like sevage water. I did the complain regarding this to delhi jal board customer care last 3 days back and they said that visit will be arrange within 12 working hours but still no visited done yet at my home. My father recently got expired. There are huge variety of relatives at my home who are having so much inconvenience because of this and this is so embarrassing for me and to my mother.

          Now on 5th april there is my father's tervi, water is a basic need. I request you to make my concern close asap.

          Contact person - surbhi bhatt
          Contact no-[protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
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            S
            sunil k. sharma
            from Delhi, Delhi
            Apr 3, 2019
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            Address: 1/2578-A, Flat No. 9, Ram Nagar, Shahdara Delhi 110 032, 110032

            Dear sir/madam,

            I sunil kumar sharma, owner of the above mentioned property would like to draw your kind attention being related to the above ca no.[protected].

            The said property is vacant from the very beginning and no one is residing in the house. Because of the vacant property, the water is not using at all and also because of that meter is also not running regularly.

            From the very beginning i am getting the water bill which is quite high, time to time and i paid the bills.in some bills after depositing the amount, it also been adjusted time to time.

            In the recent bill i got the payable amount is 3, 924.- which is quite high and i am not able to borne the said high amount.

            Please you are requested to adjust the bill accordingly as no one is living in the premises and water is not consuming by any one.

            Your kind and early action will be highly appreciated.

            Best
            Sunil kumar sharma
            Mobile:[protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
            View replies
            SIR,

            In my front of my house the Sewer are blocked and water rapidly come from sewer and entered in my house. The smell of water is very dirty and injuries to health and water stand there and mosquito come there. So you are requested please look into the matter.

            Thanks
            MUKESH KUMAR
            [protected]

            ca no. 1950 930 000 installed at 1/2578-a, flat no. 9, gali no. 5, ram nagar shahdara in the name of sunil kumar sharma - Comment #3394793 - Image #0
            ca no. 1950 930 000 installed at 1/2578-a, flat no. 9, gali no. 5, ram nagar shahdara in the name of sunil kumar sharma - Comment #3394793 - Image #1
            Reply
            Holi ke ek din phale sivar ki safai hui thi but sivar ka ganda kachara ghar ke
            bhar chod gye aur abhi tak nhi uthya hai . jiske karan ghar se bhar nilklna
            muskil ho gya hai . jaldi se jaldi se uthwa le
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              H
              HelpdeskT3 T3 [I S P L]
              from Delhi, Delhi
              Apr 3, 2019
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              Address: New Delhi, Delhi, 110059

              To

              Mr. Branch manager
              West vihar
              New delhi

              Sir

              Civil redressal is that my name is emotion w / o love lion, sir i have got my water bill and in it my bill has gone too much sir, we have not used water more than 300 ltr per day but our bill is still very much sir, i have come to you. Please have a look at me. Please consider my point once and consider my bill, giving all the information about your water connection in the head. And please be solved my problem will your favor

              Kind regards

              Meter no.: 8797915
              Meter reading no - 00117 date - 3rd-april 2019
              Meter type (Djb / pvt): pvt
              Meter size (Mm): 15
              Bill no.:[protected]
              New kno: [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              Apr 03, 2019
              Updated by HelpdeskT3 T3 [I S P L]               सेवा मैं,

              श्री शाखा प्रबन्धक
              पश्चिम विहार
              नई दिल्ली

              महोदय

              सविनय निवदन यह है की मेरा नाम भावना W/o प्रेम सिंह है, सर मेने अपना पानी का बिल निकाला और उसमे मेरा बिल बहुत ज्यादा आया हुआ है सर हमने 300 Ltr प्रतिदिन से ज्यादा पानी का इस्तेमाल नहीं किया है लेकिन हमारा बिल फिर भी बहुत जयादा आया हुआ है सर मेरी आपसे दरख्वास्त है कृपा करके एक बार मेरी बात पर विचार किया जाये और मेरे बिल पर विचार किया जाये सर में अपने वाटर कनेक्शन की सारी जानकारी निचे दे रही हु सर कृपया करके मेरे इस समस्या को हल किया जाये आपकी अति कृपा होगी

              सधन्यवाद

              Meter No.: 8797915
              Meter Reading No- 00117 Date – 3rd –April 2019
              Meter Type (DJB/Pvt): PVT
              Meter Size (mm): 15
              Bill No.:[protected]
              New KNO: [protected]
              View replies
              My name is Vijay Singh Rawat your meter reading man did not take reading for one year. So the meter reading reached too high. So, the bill has made so high. Please look into this matter and reduce the bill. Please solve this problem as soon as possible.
              Thanking you
              Vijay Singh Rawat
              Reply
              Dear Sir,

              i have received water bill amount of Rs. 7830 as on 15th March. 20, 000 ltr water free in delhi. Before this bill, i received 0 amount bill. as per confirmation they told send actual reading, i have send actual reading then same bill.

              Kindly help me to resolve this issue. my K.no-[protected]

              Regards
              Deepak jain
              [protected]
              Reply
              K No [protected]- Sir, kindly change in bill from Sh Meena Devi & Raju Dhanwan to "Smt Meena Devi & Sh Raju Dhanwan".
              Bill record is under Kanhaiya Nagar.
              Request amend at the earliest.
              With regards.
              Reply
              Our DAL oard motor is faulty as per the DAL Board's inspector and the bill is very high ie rs.3339 for march 2019 despite non utilisation of water during our absence from 1/1/2019 to 25/3/2019.T.Theethan
              Reply
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                A
                Abhinavkimothi
                from Gurgaon, Haryana
                Apr 3, 2019
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                Address: WB-74 Sf Stree No 5 Shakarpur Delhi 92, 110092

                Respected sir/ madam

                My kno is [protected] recently i received the bill for the amount of rs. 3641

                But my meter reading is under the monthly consumption limit. My meter reading is 629 only till 2 april 2019. I am attaching water running meter.

                Please consider my complain and take the relevant action and also rectify my bill as soon as possible.

                Thanks
                Abhinav kimothi
                +1 photos
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  S
                  Suniti Yadav
                  from Delhi, Delhi
                  Apr 3, 2019
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                  Address: Y-447, JANTA MKT., CAMP NO.-1, NANGLOI, New Delhi, Delhi, 110041

                  Dear sir/madam,
                  It has been almost two months that the quality water supplied is in real bad state. The water stinks like sewage and is blackish in color. Despite several complaints previously, no measure has been taken. The supplied water is of bad quality during both morning and evening. Hence it seems to be beyond the quality of consumption.
                  Hope the problem remains sorted before people start falling sick.
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  View replies
                  Waterlogging and Malaba laying at Anand Parvat Gali No. 4 to Gali No. 10. causing a traffic jam on New Rohtak road.

                  sewage water in water supply - Comment #3394527 - Image #0
                  sewage water in water supply - Comment #3394527 - Image #1
                  sewage water in water supply - Comment #3394527 - Image #2
                  Reply
                  Respected Sir/Madam,

                  DJB sewer line blocked in Andrews Ganj due to that dirty water coming back at our house Quarter no. 163 Road no. 4 Andrews Ganj. Complaint for sewer blocked has been logged on 18.03.2019 which is still pending so please do the needful ASAP.
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                    J
                    JAMUNA KUMAR
                    from New Delhi, Delhi
                    Apr 3, 2019
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                    Address: A-177, GALI NO-3, PART-1 MUKAND PUR, 110042

                    Sir, i have a water connection with my name jagat pal, k no.- [protected], sir we don't use much djb water because of we have a summerville connection and 90% of water we consume with this. Meter reder or anyone else did not tell me about my stopped meter. And i am also thing that my meter is in running condition but if they say my meter is stopped so how can they make my bill even without getting meter reading and my bill is raising like sky and 3 april, 2019 i am getting my current bill is the rs 14130 is this joke. Please let us know what you think about this bill. This is wrong please cut all charges because i am using maximum 10000 to 15000 liters water in month.
                    So, i hope you will understand my problem and take action as soon as possible beacause i am from middle class family i cannot be able to pay bill of this type.
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    View replies
                    My water bill is too much than the consumption for the month. The bill is pending for payment due to higher side bill amount. It is requested to recheck the meter reading for next month basis without any charges for interest for pending bill amount to deposit the balance payment upto the current month bill. PL. Correct the bill without penalty.

                    wrong billing for not in-use water/metre stop/nobody inform the customer about stopped water meter - Comment #3394460 - Image #0
                    Reply
                    There is very dirty smell like sewerage in water. It is undrinkable even after filtering
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                      P
                      pankaj123321
                      from Mumbai, Maharashtra
                      Apr 2, 2019
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                      Address: New Delhi, Delhi, 110062

                      I reside at delhi south zone khanpur extension tigri colony and the concern is related to water bill, since delhi government has given the of 20000 liters of water a month would be supplied free to every household. If this limit gets above then nominal charges will be applicable. My question is we are three members in my family then how much water we may consume on daily basis, i believe very less which comes under 15000 liters per month, then how come my bill keep getting increase since last few months and now its rs 19267 which is unimaginable. Please have a look on this since i am not supposed to pay such an amount where government has already given the free water supply to delhi citizens
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        V
                        Vineet Choudhry
                        from Gurgaon, Haryana
                        Apr 2, 2019
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                        Address: New Delhi, Delhi, 110056

                        No water supply since last five days - tried to contact ee mr mukesh jindal [protected], je mr sanjeev bharti-[protected] & je mr lokpal-[protected], no one is picking up the phone, with regret informing to the concerned sr officials, no one is even responding even after booking a complint at 1916 vide complaint no[protected].
                        Hope some responsible person should initiate to rectify the issue with water supply as well as in the non response behavior of these above engineers of djb.

                        A resident of delhi
                        Vineet choudhry
                        D-27 multan nagr opp paschim vihar, rohtak road delhi 110056
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          S
                          suresh sudan
                          from New Delhi, Delhi
                          Apr 2, 2019
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                          Address: New Delhi, Delhi

                          From last many months delhi jal board issued me provisional bill with remarks meter box lock. We are leaving at first floor and our meter installed in ground floor. No person contact us to open the meter box. You are requested to please issue me actual reading bill. My contact number is [protected]/ [protected]/ [protected]

                          My connection number is [protected] in the name of mr. Rajesh sudan.
                          Address : a-116, first floor, shastri nagar, delhi - 110052.
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Apr 02, 2019
                          Updated by suresh sudan                           provide me the reading bill. Connection number [protected]
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                            D
                            Dipti Vaid
                            from Delhi, Delhi
                            Apr 2, 2019
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                            Address: 1051/8 , near mehta chowk, New Delhi, Delhi, 110030

                            Sir's
                            I deepti datta, bring in to your knowledge regarding water supply in mehrauli ward no 8... Water pressure is very slow.. I live at 2nd floor, 1051/8, mehrauli. Water pressure is very low due to this reason my motor unable to pull water in to tanki.. We even dont hv water for drinking also.. I am purchasing water from outside shops. Water comes after 4 days... We can fullfill our daily water needs even.. Pls send ur official in to mehrauli.. Check water pipe is damaged on the way when water comes water outflow on the road from these leaked pipe... Please repair water pipe damaged on thw road...

                            Please look into the matter.. My humble request you sir.. We r facing this problem..
                            Pls give atleast water supply 2 or 3 times in mehrauli ward no 8..

                            Deepti datta
                            1051/8 near mehta chowk,
                            Mehrauli,
                            New delhi 110030
                            +1 photos
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Apr 02, 2019
                            Updated by Dipti Vaid                             Delhi Jal Board — water supply at ward no 8


                            1051/8, near mehta chowk, Delhi, New Delhi District, Delhi, India
                            Dipti Vaid on Apr 2, 2019

                            Sir's
                            I deepti datta, bring in to your knowledge regarding water supply in mehrauli ward no 8...water pressure is very slow..i live at 2nd floor, 1051/8, mehrauli.water pressure is very low due to this reason my motor unable to pull water in to tanki..we even dont hv water for drinking also..i am purchasing water from outside shops. Water comes after 4 days ...we can fullfill our daily water needs even..pls send ur official in to mehrauli..check water pipe is damaged on the way when water comes water outflow on the road from these leaked pipe...please repair water pipe damaged on thw road...

                            Please look into the matter..my humble request you sir..we r facing this problem..
                            Pls give atleast water supply 2 or 3 times in mehrauli ward no 8..

                            Deepti datta
                            1051/8 near mehta chowk,
                            mehrauli,
                            New delhi 110030
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                              S
                              shri shyam vastra bhandar ssvb
                              from Mumbai, Maharashtra
                              Apr 2, 2019
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                              Address: H no b7/a gali no 3bhajanpura Delhi. 53, New Delhi, Delhi, 110053

                              Sir, i have a water connection with my name fateh singh, k no.- [protected], sir we don't use as much djb water because of we have summerville connection also 90%of water we consume with this since one year. And nobody tell me that your water metre is not working. Or stop. And feb 2019we received this bill i'd[protected] and the bill is 16207rs is this joke. Please let us know what you think about this bill. This is wrong please reduce all charges such as stop metre bill charges such as lpsc. And presently i have changed my metre to new one at 2 april 2019. Please
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                R
                                r16_st
                                from New Delhi, Delhi
                                Apr 2, 2019
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                                Old habits dies hard. For years the sewer lines in hari nagar are cleaned and leaving the strong foul smelling wastage hazardous there for the discomfort of residents living nearby. Moreover it gives chance to unscruplous elements to throw their rubbish thereand stray dogs and pets to excrete there and in days it becomes a big mound.

                                When mcd is asked to clean the said wastage they do not do so saying that it comes in the domain of djb as the sewer with round covers are with them for cleaning and removal of wastage. Also the logic also says that when the sewer lines are cleaned the rubbish should also be removed then and then instead of leaving it for the discomfort of the residents and exposing to danger of vector diseases.

                                This complaint is about the sewer wastage in the street of b -139 to b-149 of hari nagar clock tower, new delhi-110064.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  N
                                  niks.awsome
                                  from Noida, Uttar Pradesh
                                  Apr 2, 2019
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                                  sewer mixed with home supply water

                                  Address: B-3 1st floor Keval Park, near Suraj Nagar Mandir, Azadpur, New Delhi, Delhi, 110033

                                  02-april-2019
                                  K. No. - [protected]
                                  There is an ongoing problem with the water supply to my home having address b-3 1st floor kewal park, near m. C. D flats azadpur, delhi-110033. Problem is that on our home water supply, water is getting mixed with sewer water because of improper pipeline distribution which is very harmful for human life in my apartment. I have raised it many times to our neighbors who refuse to pay any attention...
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                                  Manu Maniyan
                                  from Gurgaon, Haryana
                                  Apr 1, 2019
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                                  Address: EAST DELHI, 110096

                                  This is to inform you that the sewer of my house is overflowing since one month but even after repeated complaints to local authorities, there has been no action taken to correct it. The dirty water from the sewer keeps coming out of it and has made my house smelling foul. Please help me out of this situation. My address 130 - a d. D. A flats ghazipur delhi - 110096

                                  Thainks & regards
                                  Manu
                                  [protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    B
                                    Biswanath Pandit
                                    from Mumbai, Maharashtra
                                    Apr 1, 2019
                                    Resolved
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                                    Resolved

                                    Address: RZ C-19 NEW JANKI PURI, New Delhi, Delhi, 110059

                                    Dear sir/madam,

                                    As bill forwarded by djb is not line up the water reading when i saw the bill i was shocked for bill amount forward to me without any reading beyond limitations.

                                    I request to djb please review my water bill & take right decision. As my earlier bill was in - 200 for last many months.

                                    Thanks & regards
                                    Vishwanath
                                    K no. [protected]
                                    Apr 7, 2019
                                    Complaint marked as Resolved 
                                    Please revise my water bill as early last many months the Bill amount was - ₹200 (in advance deposit).
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Apr 02, 2019
                                    Updated by Biswanath Pandit                                     Please revise my water bill as early last many months the Bill amount was - ₹200 (in advance deposit).
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