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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026

Complaints 5217

Resolved

517

Unresolved

4700

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: 4082/37, New Delhi, Delhi, 110005

Hi
I am residing in regar pura gali number 37 karol bagh new delhi.
There is one house they will be wasting lots of water. They don't turn off their motor and water will be water overflowing for more than 2 to 3 hours. They don't even bother about the water wastage and there is no one to see that water is overflowing.
Please see this matter and save the water.
Regards

+1 videos

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K

karan2422

from Delhi, Delhi

Apr 16, 2019

The main water supply is getting mixed with the sewer water and the main water supply is getting highly contaminated. Plus the supply of water is uncertain and some times continuously contaminated water is coming for the whole day. This Problem is prevailing in a particular section of houses only.

A

Ajju Parmar

from Gurgaon, Haryana

Apr 16, 2019

Sewer Line block from last 2 months and response from Delhi Jal board, pathetic condition of enter street and resident of area.
Location- U Block, Gali no 6, Subash Park, Uttam nagar, New Delhi 110059.
Land Mark: Khatri Dry cleaners

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Address: Kalkaji, New Delhi, Delhi

I'm a resident of kalkaji dda flats and since last 2years i'm paying 500-1000 per month as water bill which is irrelevant. Water is free in delhi upto some range and i'm staying alone and don't consume much water still i'm paying for this. Please refund my money back. My k no is [protected]. Or please ensure that if is there any problem with the meter reading. Because in my knowledge i don't consume much water even i fill my tanks after every two days. Delhi jal board is charging me irrelevant amount and now you have to take some action on this.

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LakshmanG

from Delhi, Delhi

Apr 16, 2019

Delhi Jal Board,

Iâ€™m a resident of Street-1 West Gorakh Park Shahdara Delhi - 110032

In my area Delhi Jal Board water supply is Smelling (it seems sever line water has come in contact of drinking water line).

Please help us. This is the most basic and essential need of life.

Humble prayers!

Lakshman

S

Shambhu_Singh

from Chennai, Tamil Nadu

Apr 16, 2019

Sewage line blocked and waste water coming out and getting inside the basement of the building last one week. No one care of the this such types of blocked pipeline. Kindly do the needful at the earliest.

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Address: House no 2702, IInd floor, Right side,, street no 13, Ranjeet Nagar, Near metro, pillar no 208, New Delhi 110008, 110008

Good Afternoon,

Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.

We hope that your department will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES

SIR PLS LOOK IN TO THE MATTER AND TAKE A SERIOUS ACTION BECAUSE WATER IS OUR BASIC NEED AND WE PAID THE MONEY IN EVERY MONTH FOR GOVERNMENT

Regards
DAVINDER MOHAN TREHAN
HOUSE NO 2702, IInd FLOOR,
RIGHT SIDE, STREET NO 13, OPPOSITE METRO PILLAR NO 208
RANJEET NAGAR, NEW DELHI
MOBILE : [protected], [protected]

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Address: Sector 7, RK puram, new delhi-110022, New Delhi, Delhi

Dear mam/sir,
Myself ravinder kumar pant, i'm from sector-8, rk puram, new delhi-110022.
My father is a retired person, after 6 months of his retirement, as my father is not okay with his poor health; i'm surrendering our gov. Accomodation.
I already got noc from bses and igl department on time but jall board department is creating the big issue for me since 12 days. As i mentioned 12 days has been completed of my paper submission to get the final bill and noc.
They are making server down excuses,
Please some one take an immediate action on this issue. Since 12 days jall board wasting my lot of time.
I hope i will get the solution soon.
Thank you..

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Address: 110016

Hello sir/ma'am
I, swati garg residence of c-80, d. D. A. Flats phase - 1, katwaria sarai new delhi - 110016, is facing problem w. R. T. "no water supply" from past 3-4 months. Water comes only on midnight not evening or neither morning particular in our block. We are unable to arrange water for daily basic needs. When we make complaint (Via telephone), then water supply get started for only one day, then it again stopped.

As we are working people, so, its very difficult for us to get up midnight for filling water, as it was the only time we got water supply.

I request you kindly resolve this issue at earliest.

Regards
Swati garg

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Kriti Hans

from Nellore, Andhra Pradesh

Apr 15, 2019

Since 20 days we are facing this issue. The water supply is black and stinky. Please check what is the problem behind this. Thanks.

S

sourabhmudgil

Apr 16, 2019

I'm a resident of RK Puram, Sector-5.
I registered a complaint to Delhi Jal Board for Sewer blockage and the complaint number is 2203.
it's been more than 2 weeks and no one came to resolve the problem.
I tried to call the customer helpline again and it always goes busy as the receiver is held up.

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Address: New Delhi, Delhi, 110044

There is booster at by pass road near badarpur 110044 inagurated on 09sep2019 for it's all nearby area. But je and booster care taker have been doing partiality with f-block which is just 500m away, by not giving water to people of this area. People of this area have been complaining, requesting for water to them but they won't listen to them. And as others f-block has also been facing a water scarcity for years at a very large scale. So please look into this matter and resolve the water problem.

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R

Rajgupta1972

from Deoband, Uttar Pradesh

Apr 16, 2019

Water is not coming from many weeks, some times it comes for 15 to 20 minutes but not pure, smell comes from it. We are very disturbed regarding shortage of water. Please take action as soon as possible.

From:
RAJEEV GUPTA
[protected]
[protected].

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Address: B-79, Vivek Vihar-I, New Delhi, Delhi, 110095

For around past 1 month, it is noted that water supplied by DJB contains lot of sand and sediments. While washing/spinning, it's clearly visible and multiple spinning is required. Lot of sands is observed in the bucket water. This is creating lot of trouble and wastage of plenty of water.
It has been observed that for past few months, sewer related activities have been carried out by DJB. It is quite possible that digging for this purpose might have made this problem of contamination.
We are observing lot of settlement of sand / dust in the bucket and washing machine. Water purification equipment is also requiring frequent cleaning.
Please arrange to attend this problem on urgent basis.

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D

Deependra jamloki

from Delhi, Delhi

Apr 16, 2019

I am applied new connection request by Delhi Jal Board online websit . after 14 Days the Application Status are still panding. my ARN Num.[protected].

S

Satya.Prakash Singh.Raikwar

from New Delhi, Delhi

Apr 16, 2019

Dear sir

Mera delhi jalbord number--[protected] hai jiska bill amount galat generate ho gya hai please ishe correct kr digiye

A

Aastha ashu

from Delhi, Delhi

Apr 16, 2019

What is water timimg supply in gautam nager south delhi plz tell me
No water in house

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Address: 21/362 trilok puri, New Delhi, Delhi, 110091

Dear Sir/mam,

This is bring to inform you that we have facing sewar blockage problem in our street from last 1month approx .. we have give many complaint about that to MLA {complaint no. 07} but we haven't received any response and solution of this.

However request to you please take immediate action and resolve the issue.

Regards
Deepak kumar
[protected]

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A

Anil0468

from New Delhi, Delhi

Apr 15, 2019

I am ak sharma resident of dwarka new Delhi. My current water meater reading (13/04/2019)was wrongly taken which lead to wrong billing. 1910 is the Current reading but actual reading (13/04/2019) is 1569(photo attached) request you to please amend the bill on your earliest or advice thanks

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Water bill used to be zero when approached delhi jal board pitampura and met with senior official to waive penalty they charged penalty of 2500 for no meter that to when water meter got stolen and inspite of sharing the fir they were not listening. Instead of help i was charged penalty. Pathetic system no law no justice delhi jaal board pitampura sucks

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S

santoshkr85

from Mumbai, Maharashtra

Apr 15, 2019

The pressure of water supply is very low so that I am suffering from scarcity of water badly. Please do needful so to increase water supply of water.

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Address: 110009

Sir i am a resident of dhirpur gali no 8
We the people of our gali 8is facing a lot of problems water supply in our locality it's really a very difficult for us to do our routine work... Water supply in our locality is very low it comes only for 3-4hours in night which is almost impossible for all o[censored]s to get proper water for everyone... Sir plz do something regarding this
Looking forward for early response

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Address: 110091

I have been resident of east delhi trilok full block 34 and house number 112. For the last several days, we are experiencing the problem of water, which is due to the filling of the gutter. No one has come to clean it yet due to which water now the vessel gets stinked and there are many types of stomach diseases, i request you to fix this problem as soon as possible or if there is any other way tell us.

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Address: 57, kavita colony , nangloi, New Delhi, Delhi, 110041

Hello sir/ma'am, i live in nangloi, west delhi-41. Since last week of april it was seen that the tanks were getting cleaned and without any prior information we suffered whole week without water. After this hoti 5 days the water supply was regular and again from friday (12/04/2019) no water supply is there. Kindly look into the matter and give us some hope regarding this.

Sincerely,
A responsible citizen

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Address: F-41, Lajpat Nagar 2, Delhi, New Delhi, Delhi, 110024

M a resident of lajpat nagar 2. The rear gutter which is connected to the main gutter is overflowing due to the overflowing of the water of the main gutter of lajpat nagar. Because of this the main gutter water comes in the basement and on the roads and creates meance. This problem occurs every second day. Even after repeated requests, you have not taken any recourse to the same. Please make it better otherwise i will be left with no other option than to go to the appellate authority..

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Address: 24/13, Old rajinder nagar, New Delhi, Delhi, 110060

Water is very smelly. Its a foul pungent odour. Dont know whether i can use it for drinking purpose or not. Hands have to be washed off with soap to get rid of smell. Infact, we have to buy the drinking water instead of having an ro at home. All the water supply offices' contact no. Provided on google is wrong. Pls solve the matter immediately.

Resident: 24th block, old rajinder nagar, new delhi

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Delhi jal board — unavailability of water supply from one month
Bh bhawna262626 on apr 13, 2019
Hello sir/ma'am
I jitendra rajput residence of block - b, house nob -161, street no -8, 20 futa road, meetnagar delhi 110094.in our lane, we're having no water supply from the past one month. Water comes only on midnight not evening or neither morning particular in this street if we compare other then street of meetnagar. We are unable to arrange water for daily basic needs. We have already complaint against action office of our zone they send technical staff who are unable to find out where is excat issue why water is not comming in this street we are tired since last month please send technical proper sttaf and find out the problem which is facing by us on daily basis
And at the end request to you please take out resolve of our problem as soon as possible
Regards
Jitendra rajput

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Address: New Delhi, Delhi, 110027

Sir/maam

This is draw attention to a grave problem of water leakage through a pipeline in the service lane. I have been noticing water noise from past week after the sever line workers laid a pipeline and manage to dig a few the entire service lane. During the course of work i believe by mistake they might have cut the pipe which is leading to leakage each morning around[protected].
The complaint is made since its water wastage plus the water is entering through the window to our house where our voltage stabilizer is installed, in case the same is not resolved there might be a possibility in near future.

Complainant-resident of j-7/31 rajouri garden

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Apr 13, 2019

Updated by Saloni Vardhan Sir/maam

This is draw attention to a grave problem of water leakage through a pipeline in the service lane. I have been noticing water noise from past week after the sever line workers laid a pipeline and manage to dig a few the entire service lane. During the course of work I believe by mistake they might have cut the pipe which is leading to leakage each morning around[protected].
The complaint is made since its water wastage plus the water is entering through the window to our house where our voltage stabilizer is installed, in case the same is not resolved there might be a possibility of a short circuit in near future.

Complainant-resident of J-7/31 Rajouri garden

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Address: New Delhi, Delhi

Hello sir/mam
My name is mohan shyam and residence area is flat no. - 109, dreamland apartment, pocket-10, sector 1-a dwarka.in our lane, we're having no water supply from the past one month. 9-10 families are having this no water supply issue. We are unable to arrange water for daily basic needs. I request you to send a tanker so that each one o[censored]s from the suffering families can have 3-4 buckets of water at least yo fulfill our daily demands. Please our issue to the concerned department.

Hoping for a quick response.

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Address: E-109, Nawada Housing Complex, New Delhi, Delhi, 110059

Water is coming dirty and white in colour and it smells like water from drainage.
Family members are getting stomach ache due to it.
Calling 1916 doesn't solve this problem, they are not registering my complaint and told us to wait for 12 working hours and it has been 5 days
Please take quick action as we can't use this water.
Complaint no.:[protected]

Thanking you
Tanishq

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Address: Deep Vihar, G-Block, Delhi.

I am resident of g - block, deep vihar, delhi-110042 and water supply is very contaminated with sour smell also coming from water. Water is yellowish colour as per photo enclosed..

Djb supply water at once in two days however the same also is not clean and no use.

However which djb administrative authority our locality constitute/situated not coming/mentioning anywhere..

Kindly look the matter as it is very difficult to bear with dirty water availability..

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Address: H.no-1322/8 , street no.-8 , govindpuri, kalkaji new delhi

There is no water supply in whole building for the last 1 month in h. No - 1322 street no 8, govindpuri, new delhi. The water supply has not been restored as any water released is pumped by heavy motors installed by the residents who are living in front row depriving us from getting any water.

Kindly look into this and save us from lving a miserable life without water.

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