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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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S
Sonia_nimesh
from Delhi, Delhi
Apr 8, 2019
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Address: Gali no.20 , Chankya Place, near C1 Janak puri, New Delhi, Delhi, 110059

Respected sir/ madam
We are facing water issue and crisis with jal board... There is no supply of water in our gali no.20 chankya place, part-1, near janak puri. We are facing this problem from last 15 days. We have complained about this matter before 2days but still no serious action taken. But actually this is not happening, in every week we are facing such a issue. It is unfortunate that i m living in delhi capital with such bad management of delhi jal board water supply.
It's humble request kindly take the action against this crises seriously.
Delhi Jal Board customer support has been notified about the posted complaint.
I got wrong bill for K. No. [protected]. I had not consumed more than 20 K.L. in a month but DJB sent the wrong bill of Rs. 3804 without reading it. So please rectify the bill in your records and send the correct bill of reading.

Manish Garg
Mobile [protected]
K. No. [protected]
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    Raksha Risha
    from Delhi, Delhi
    Apr 8, 2019
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110045

    Respected sir,
    I am living in palam sadh nagar part-2, gali-41. Half of the street gets water adequately inner side of the street having problem of water supply.in winter we get water from the past 7 days from arises. Please do some immediate action as our neighbour's and we have problem of water crises. I hope you pay the attention as required.
    Thank you.
    Apr 10, 2019
    Complaint marked as Resolved 
    Nothing happenned till now .Please do something .
    Delhi Jal Board customer support has been notified about the posted complaint.
    Apr 11, 2019
    Updated by Raksha Risha
    No water at home .People are depending on 1000 litre, 500ml tanker which costs 300 to 500.Please solve this issue as fast as possible it is request.
    kindly do something
    gali no 41, sadh nagar part-2 inner side from the ganpati chowk.
    Residence of 189-C, Arjun Nagar, Safdarjang Enclave, New Delhi 110029

    Yesterday heavy rains street get water logging because of no water drain sys. Pl chk asap. Enclosing photos and video

    Anandraj
    [protected]
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      R
      Rintuy
      from Delhi, Delhi
      Apr 8, 2019
      Resolved
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      Resolved

      सर, पिछ्ले 1महीने से विजय इनक्लेव में पानी की सप्लाई ठीक ढंग से नहीं हो रही है.. इसलिए मैं आपसे प्राथना करता हूँ कि आप इस समस्या को दूर करने का प्रयास करें! बिना पानी के यहां हालत गंभीर होने लगी है! बिना पानी के घर के काम भी नही हो रहा है और बिना पानी के बहुत दिक्कत हो रही है! अभी तो गर्मी शुरू ही हुई तो इतनी दिक्कत हो रही है पानी की अभी तो पूरी गर्मी बाकी है तब ना जाने क्या होगा हमारा.! इसलिए मेरी आपसे विनती है कि आप विजय enclave ke c-2 block में पानी की सप्लाई की समस्या को जल्दी से जल्दी ठीक कर दी जाए..!
      Apr 8, 2019
      Complaint marked as Resolved 
      आप विजय Enclave के C-2 ब्लॉक में एक बार आकर आकलन करे और यहां के लोगों से पूछताछ करे कि इस समस्या को कैसे हल किया जा सकता सकता है..! मेरा मोबाइल नंबर है :-9899746106 इस नंबर पर आप फोन करके मुझसे contect कर सकते हैं!
      Delhi Jal Board customer support has been notified about the posted complaint.
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        G
        garora1
        from Mumbai, Maharashtra
        Apr 8, 2019
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        Address: C-12/511 Yamuna Vihar, New Delhi, Delhi, 110053

        I am going to bring into your notice that some djb worked came and try to cleaning sewer and they left the sewage's debris/rubbish on corner of my house since 1 week and now i tried to call djb helpline number 1916 but unable to dialled. So, i tried to local djb office and had a word with the someone, and i requested him to submit a complaint but he denied to register the same and share one mobile number i. E. [protected]- rajpal, also i asked his name but he again denied. Then i called rajpal and ask to clean/swipe the rubbish in front of my house, but he behaved very rudely and asked me that this will take 3 days. Really i'm very disappointed with the behaviour and with the answer and also he ask me from where you get this number. I shared the same. I request to please make any customer care number that will provide better service and also they know how to talk with the customer. I am very ashamed that still djb provided this kind of service. So, i request you to please swipe this rubbish at the earliest.

        Thanks & regards,
        Gaurav arora
        R/o c-12/511yamuna vihar delhi-110053
        [protected]
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          A
          Anchal singh Rajput
          from Delhi, Delhi
          Apr 7, 2019
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          Address: House no 1D, Block C2, 110096

          महोदय न्यु अशोक नगर पुर्वी दिल्ली मे शाम के वक्त केवल एक घंटे के लिए ही जल बोर्ड का पानी आ रहा है जिसके वजह से क्षेत्र की जनता बहुत कष्ट मे है, कृप्या समस्या का निवारण करे।
          पानी वैसे तो आधा या एक घंटे से ज्यादा नहीं आता और कभी कभी तो पानी आता भी नहीं है।ट्विटर पर जल बोर्ड और माननीय मुख्यमंत्री जी को भी शिकायत किया परन्तु अभी तक समस्याएं यथावत है, कृपया समस्या का निवारण करे या तो उचित मार्गदर्शन करे ताकि समस्या से निजात मिल सके।
          धन्यवाद
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            N
            Nishant Nonu
            from Muzaffarnagar, Uttar Pradesh
            Apr 7, 2019
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            Address: Sainik nagar, 110059

            सर जी ए ब्लॉक सैनिक नगर में गंदा गंदा पानी वाटर लाइन में बहुत ही बहुत ही बदबूदार सीवर का पानी आ रहा है इसके कारण से भयंकर बीमारी फैलने का खतरा मंडरा रहा है पानी के बिना बहुत ही परेशानियों का सामना करना पड़ रहा है जल बोर्ड के अधिकारियों कंप्लेंट कर चुके हैं फिर भी कोई कार्यवाही नहीं होती कृपया करके इस समस्या का समाधान करने की जल्द से जल्द कोशिश करें धन्यवाद a block from Sainik Nagar आरडब्लूए mobile number[protected]
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              R
              richakapoor
              from Delhi, Delhi
              Apr 7, 2019
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              Address: J8/78 rajouri garden, First floor, New Delhi, Delhi, 110027

              Sir/mam
              We are facing acute problem of water supply ; first of all the timings for water has been limited to half an hour in our area secondly the water is not drinkable at all as it has sewer smell in it, we suppose it has been mixed with the sewer line. We are buying lots of drinking water from the market as our water purifier fails to clean this dirty non drinkable water, i complaint 2 days back also for which my complaint number is[protected], but no action has been taken so far, kindly look into the matter seriously.
              Area : rajouri garden j8 block
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                U
                uttamh
                from Delhi, Delhi
                Apr 7, 2019
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                Address: New Delhi, Delhi, 110064

                Sir,
                We have been complaining for a month about the problem but no action is been taken up by the authority. Now that the daily supply of water is of bad quality and smells like gutter water. The whole of society is disturbed by this. It has been a while that everyone is facing the problem and now this had become a severe problem. We demand clean water to be supplied in our locality. First, the water supply is limited and in a limited time, we are getting such bad quality. This work is not acceptable and should be checked by the authority immediately.
                From beri wala bagh, hari nagar, new delhi - 110064
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  P
                  piyush.motwani
                  from Gurgaon, Haryana
                  Apr 7, 2019
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                  Address: L-62/A vijay vihar phase-2, gali no. 11/3 behind kabir mandir, New Delhi, Delhi, 110085

                  Respected sir/madam, i piyush motwani house no. L/62, live in vijay vihar phase-2 gali no. 11/3 behind kabir mandir. Here water supply is affected since 8-10 days and we are suffering from that, please provide proper water supply as soon as possible in this gali 11/3 of l block.

                  Date:[protected]
                  Vijay vihar phase-2 gali no. 11/3
                  Behind kabir mandir

                  मैं पीयूष मोटवानी हाउस नं। एल / 62, vijay vihar चरण -2 गली नं। कबीर मंदिर के पीछे 11/3। यहाँ 8-10 दिनों से पानी की आपूर्ति प्रभावित है और हम इससे पीड़ित हैं, कृपया l ब्लॉक के 11/3 की गली में जल्द से जल्द उचित जलापूर्ति करें।

                  दिनांक:[protected]
                  विजय विहार चरण -2 गली नं। 11/3
                  कबीर मंदिर के पीछे
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    A
                    Amitjain1976
                    from Mumbai, Maharashtra
                    Apr 7, 2019
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                    Address: 1/7716 Street No 3, East Gorakh Park, Shahdara, New Delhi, Delhi, 110032

                    Respected sir/madam

                    I am one of the resident of east gorakh park which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one month which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
                    We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities
                    Amit jain
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Apr 09, 2019
                    Updated by Amitjain1976
                    I have made complaint of Sewerage water supply on 7th April, but no one have come to solve the problem and totally sewerage water is coming from taps in our area. Its very difficult to survive as there are small kids in home will get ill by drinking such water. Please take is seriously and solve our problem in East Gorakh Park, SHAHDARA. Delhi-110032
                    Apr 09, 2019
                    Updated by Amitjain1976
                    My address is 1/7716, Street No. 3, East Gorak Park, Shahdara please resolve the problem
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                      B
                      Bikash Karn
                      Apr 7, 2019
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                      Address: Uttam Nagar , Subhash park, 110059

                      I am bikash, address - u-136, gali no-6, subhash park, uttam nagar.
                      In this area japboad supply water time is 10:00 pm on alternate date.in this area there is 2 water connection. But since 1 month we are facing to much problem, water is not coming properly and while comes, that water even you smell you feel vomatine. Please look this. My mobile number is [protected]... Every body from this area is complaining on daily basis... But problem is still same... No one is taking any action to resolve this problem.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        D
                        Dr. Shashi Bhusahan Sonbhadra
                        from Delhi, Delhi
                        Apr 7, 2019
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                        Address: Gali No.1, Sadh Nagar, New Delhi, New Delhi, Delhi, 110045

                        There is no water supply to "welfare society of residents" since last three days i. E. 04.04.2019 and the officials are not taking any action on complaint of the residents. Without prior intimation to the residents of the society the road has been broken and all the water connection was broken by jcb even the sever lines has also been broken and the sever water is mixing with the main water supply and the official who are at site are not taking any action. The common and innocent residents who are residing in the society are suffering since last three days days and the authority has not manged the water tanker to feed the supply of water to the residents.

                        In view of the above, i being the president of the society tried to resolve the issue with the official but they are not listening the request by over looking the genuine survival problem being faced by the society and acting on the biased tone of some influenced person. After exhausting all the mode, lastly i made a complaint to customer care of djb on no. 1916 vide complaint number[protected].

                        Therefore, you are requested to resolve the issue at the earliest to revive the life of resident to the normal. Treat it as most urgent please.

                        Regards
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          R
                          rsj1143
                          from Delhi, Delhi
                          Apr 7, 2019
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                          Address: double storey welfare association seelampur phase third

                          This has refereance to the above sited subject the above said complaint was registered with government grievance cell due some leakage of sewarage water with drinking water, 06/04/2019 some labourer come to cheque the exact location of of leakage but they could not find and near tenement no 297 they cheque the djl water sntupply gutter and open certain valve which later allow water to gush on road and they left the site with the problem they left behind that water continue to flow on road and water supply of adjascent blo stored in theirck was stopped it is submitted that in the hour of crises running water be stopped and exact cause of mixing sewarage water with drining water may kindly be located and stopped since the water in every household is stored by way electric motosr at suitable time it is therefore requested that the problem may kindly be taken at priority level keeping in view of narvratra
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                            S
                            Sparsh
                            from Delhi, Delhi
                            Apr 7, 2019
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                            Address: Tc block new moti nagar, New Delhi, Delhi, 110015

                            Respected sir/madam

                            I am one of the resident of new moti nagar. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some severs. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              R
                              rishi2009
                              from Delhi, Delhi
                              Apr 6, 2019
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                              Address: New Delhi, Delhi, 110086

                              My connection in name of my father sh vijay vashisth is changed illegaly by someone and it is not possible without the help of insider
                              The new name on bill id rajesh w/o yogesh.
                              Pls look into this matter beacuse the concerned person is trying to capture our house
                              Thanks
                              Rajeev vashisth
                              [protected]
                              [protected]@gmail.com
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                rishi2009
                                from Delhi, Delhi
                                Apr 6, 2019
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                                Address: New Delhi, Delhi, 110086

                                A water connection in the name of my father sh vijay vashisth s/o sh balbeer singh r/o hno -543 vpo pooth kalan delhi -110086 connection no-4336
                                area-9/nw-1, sub area a-18.from last 10 months we are not receving bill of water.we have possession of tha house, rent aggremants with tenents, their police verification slip and rent slips.
                                i enquired about this at nerala office i was shocked and surprised to find out that name on the water bill was changed.
                                i asked from officer satvir rathi at the office and tried to submit complain about this matter.he was also shocked to find out this matter and after some time he tried to hushup the matter.he told me to come after election by saying record room is sealed due to election.when i pressurised him that are u involve in this fraud and told them that i will summit a complain in vigilance he asked me to come after 3 days.
                                but next day at 10 a.m i was in their office and again asked them to show documents. they denied and told me that it is fraud done by our employee
                                or done by negligence in the work.i think some one in our neighbourhood bribed your official and trf the name in bill in order to take possession of our house illegally.as we lived in dwarka and their are tenents in our house. the name rajesh w/o yogesh is our neighbour and he always fight with us for that house.i request u to take action aganist your official and the person involved in this fraud.
                                thanks
                                rajeev vashsith
                                s/o vijay vashisth
                                [protected]
                                [protected]@gmail.com
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Apr 06, 2019
                                Updated by rishi2009
                                in reference to my complain regarding name changed illegally on water bill dt 06.04.2019.
                                the image of new bill is sending now

                                Apr 11, 2019
                                Updated by rishi2009
                                sir i want strict action aganist the staff members and the person who are involved in this type of practise,
                                so that noone again dares to do it in future.
                                we were physical abused and mentally torture by the person yogesh for last 1 month

                                thanks
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                                  M
                                  Mohit1990
                                  from Delhi, Delhi
                                  Apr 5, 2019
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                                  Address: New Delhi, Delhi, 110085

                                  We have been receiving bills for the past two billing cycles (Bill no.[protected] &[protected] on an estimated basis without any metre reading. So far we have paid rs.7, 381.95 under extreme mental and financial stress and a bill of rs. 2754.58 is outstanding as on date despite no usage of water to this extreme extent.
                                  When we enquired about the last reading in order to get our current bills revised it was reported as 887 units in contradiction with our current metre reading of 627 units
                                  On more enquiry, we have come to know that the metre reading pertains to another water metre (Of tron brand) instead of our own water metre (Of kranti brand).
                                  We had submitted a complaint in this regard on 26.03.2019 but so far we have not received any sort of response from delhi jal board.
                                  This matter has imposed upon us an extra financial burden for no good reason. Kindly redress our complaint at the earliest so that we don't have to pay such heavy bill amounts in future despite of no usage of water to this extent.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    A
                                    anurag prasad singh
                                    from Delhi, Delhi
                                    Apr 5, 2019
                                    Resolved
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                                    Resolved

                                    Address: 17/110 kalyanpuri delhi 11009, (mob 8700651127), 110091

                                    I am a resident of 17/110, kalyanpuri delhi (Mob [protected]). We are facing acute water shortage from the last 5 days due to wrong water connection with main line. I tried to lodge a complaint through the helpline no. But they are not providing the complaint no., nor anybody from nearest jal board office is giving a solution.
                                    Sir, water is a basic necessity of life which is indispensable. We are forced to buy water from outside because jal board is not able to provide a solution.
                                    Kindly look into this matter as soon as possible because without water there is no life.
                                    Looking forward for a expeditious and prompt action from jal board.
                                    Apr 5, 2019
                                    Complaint marked as Resolved 
                                    they take action in this regard
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      D
                                      davender1989
                                      Apr 4, 2019
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                                      Address: sultanpuri G-block, New Delhi, Delhi, 110086

                                      Dear sir, i am from sultanpuri g-block new delhi 110086. We are facing water problem in our are for two days. D. J. B hired a people who open the water on the road. He is very lazy. He is not opened water on the time and when we go to him to ask that when will you open the water? He replied very rudely "don't know".
                                      We kindly request to you sir please solve our problem. We are facing water problem for last one year. Please change your men who open the water in sultanpuri g-block.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      For last one week water supply is not coming in Sant Nagar Extension, Tilak Nagar, New Delhi 110018
                                      Please fix it ASAP...
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                                        S
                                        shyamrathore
                                        from Mainpuri, Uttar Pradesh
                                        Apr 4, 2019
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                                        Address: H No K 51 Mahipalpur New Delhi, Near OBC bank k block, New Delhi, Delhi, 110037

                                        Sir my name is hoti lal my k no [protected] i my priveous bill 780 march 2019 then i paid him by paytm... Suddenly 3 april sudhir malik inspector came to me and he demanded 10000 from me... And warming me your next bill is so high price i give i denay all of them 2 hour ago he send me 54000 thousand bill 3 april so what can i do give me direction...
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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