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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints page 112

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U
urmila Jhamb
from Chandigarh, Chandigarh
Mar 25, 2019
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Address: 197 parmanand colony, Delhi 110009, New Delhi, Delhi, 110009

Sewers of service lane behind house no 197 (My house) are blocked every week and complaints are attended very late after 2-3 days. Water back flows into our toilet making it difficult to use.
The staff who has to attend complaint attends to the complaints of those houses who pay them money as bribe and other complaints are attended very late.
I do not know whom to contact for acgtion.
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    S
    sushma12345
    from Delhi, Delhi
    Mar 25, 2019
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    Address: JANAK PURI, 110058

    Sir,
    Delhi jal board water meter under k. No. [protected] is installed in my flat and it has stopped working since long and i have been getting exorbitant amount of bill as per average reading, which i have been paying within time. After lot of persuasion in november, 2018, my water meter was changed and i had to pay to djb plumber rs.200 for installation and rs. 1100 was charged in the bill for new meter. But again this meter too was found faulty and did not work. My verbal complaints to water meter reader have proved futile and again i have been getting average bills which is anything between rs.[protected].

    Kindly note my complaint and get the water meter changed and send me rectified bill as per the actuals.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      A
      Amrit Khanna
      from Gurgaon, Haryana
      Mar 25, 2019
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      Address: West Delhi, New Delhi, Delhi, 110063

      The residents of flat no 190 to 195, bg-1, paschim vihar are having a common boring which they use indiscriminately. The boring is switched on early morning and runs non stop till 3 or 4 pm in the evening and again in evening it is started again. There is absolutely no shortage of water here and every morning and evening 2 hours djb water comes. This non stop usage of boring is sheer wastage of ground water, electricity and major noise pollution. Kindly look into the matter and help
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        A
        Atul2t
        from Delhi, Delhi
        Mar 25, 2019
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        Address: 209 DDA Janta Flats ,Pul Pehladpur , near surajkund road, new delhi-110044, New Delhi, Delhi, 110044

        Its the issue from the whole gali from last 10 to 12 months. 4- 5 gutters are jammed and overflowing. Their is back flow of water into the house. Last year their were 4 cases of malaria from our gali. Last month it rained and due to over flow 1 gutter cap broke into pieces. All the dirty latrine and gutter water overflow in the gali and backflowed into the house.
        It has been a nightmare.
        Kindly help us in resolving this issue.

        Thanking you
        Yours sincerely
        Atul singh
        +1 photos
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          P
          Mar 25, 2019
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          Address: 5B/24A Third Floor Back Side Vishnu Garden Near 830 Bus Stand, Gurunanak Dairy, New Delhi, Delhi, 110018

          It is about of wrong billing of water for the period 22nd november 2018 to 25th january 2019
          Quantity consumed shown 53 units in which as per government 20l water free for a moth for every consumer. The bill is of rs. 965.00.

          With same address we have total 4 floors and every floor has each water reading. Each floor water meter reading registered with kartar singh may be this could be one of the reason for wrong bill amount. As every floor has getting same amount with same unit which is not possible.

          You are requested to verify at your end and rectify the wrong billing as no one has come to take actual reading from past one year due to which it has arisen.
          Thanks.

          Yours faithfully,
          Poonam rao
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            C
            carohitdhingra
            from Delhi, Delhi
            Mar 24, 2019
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            Address: New Delhi, Delhi, 110018

            Dear sir,
            We are resident of vikas puri, c block. We live only three individuals and using water judiciously. We have got many times in the past our bill under the subsidy. But this time the meter reader of water has noted rddt wrongly whereas reading is 53 units (On 24th march 2019) and the previous reading is 13 units (On 19th january 2019). Average unit in all the previous bills are 9-14 units but this time its come to 53 units.

            This has been fist time this is happening with us.
            This is completely fraud on the part of the individual who notes the reading and harassing the consumer unnecessarily. Whenever we have used water more, we have paid the bill but this time they have noted wrongly.

            Kindly look into it.

            Regards,
            Rohit dhingra
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              V
              Vinayak Kumar Varma
              Mar 24, 2019
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              Address: CC-31/D, DDA flats, Hari nagar, New Delhi -64, New Delhi, Delhi, 110064

              Am a resident of cc31d, dda flats, hari nagar.. There's pungent foul smell in the supply water all the time.. We're unable to use water for daily needs.. It smells like rotten sewage... Please correct the fault as soon as possible..
              Vinayak
              Cc -31/d
              Dda flats
              Hari nagar
              New delhi -64
              Phone number :[protected]
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                B
                birendra verma
                from Delhi, Delhi
                Mar 24, 2019
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                Address: 4/67, Lodhi Colony, New Delhi 110003, New Delhi, Delhi, 110003

                In the back side of my quarter the manhole overflows at peak time of discharge of sewerage. My wc is not clear due to thrust of chocked manhole. This is a central government colony so i approached central public works department, the maintenance department of government of india, they inspected the site and said this problem can be resolved by delhi jal board. The blocked manholes are round and common to many quarters such 61, 63, 65, 67 etc. This is the main line of the block which serves for many quarters. The manholes are blocked for many days and cause health hazards. Please do needful on urgent basis before we get unwanted dangerous health problem.
                Thanks & regard
                B s verma
                4/67, lodhi colony, new delhi 110003
                [protected]
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                  Z
                  Zaidi Nawab
                  from Gurgaon, Haryana
                  Mar 24, 2019
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                  Address: 382 Wazirpur Village, Ashopk Vihar, New Delhi, Delhi

                  Dear sir/madam,

                  I am a nawab haider resisdance of w. P. 382 wazirpur village, ashopk vihar
                  Requesting you to please appoint someone to clear the sewage logging.

                  From 3 days we are facing sewage logging issue, and there is a chances of malaria/dengu etc.

                  Hope you will do the needful.

                  Thanks & kind regards
                  Nawab haider
                  [protected]
                  [protected]
                  +1 photos
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                    S
                    STORE TEAM
                    from Delhi, Delhi
                    Mar 24, 2019
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                    Address: H- 98 GALI NO 11 DEEP ENCLEVE CHAND VIHAR VIKAS NAGAR UTTAM NAGAR, New Delhi, Delhi, 110059

                    It is about of wrong billing of water for the period 1 feb 2019 to 20th march 2019
                    Quantity consumed shown 84 units and actually water consumed 40 units up to 20 march 2019. The bill is of rs 2673. The reading shows as per following details:

                    You are requested to verify at your end and rectify the wrong billing as no one has come to take actual reading due to which it has arisen.
                    Thanks.

                    Yours faithfully,
                    Beenu chand
                    S/o suresh chand...
                    +1 photos
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                      T
                      talienNnoel
                      from Hapur, Uttar Pradesh
                      Mar 24, 2019
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                      Resolved

                      Address: New Delhi, Delhi, 110085

                      I am a resident of d-1/204-205, sector 11 rohini and want to log a complaint regarding dirty water supply in my area. I made a complaint in customer care as well and as per them, they wanted me to wait for another 12 working hours however the problem has not been fixed. I would request you to please look into the concern urgent basis as consumption or usage of contaminated water can become a serious problem for the residents.
                      Jun 12, 2023
                      Complaint marked as Resolved 
                      resolved
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                        A
                        akniwas
                        from Delhi, Delhi
                        Mar 24, 2019
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                        Dear sir/madam

                        This is to bring to your notice that bill of water supply (A copy attached) has been sent to us with amount reflecting rs. 25207 which is wrongly calculated. My details are appended below:

                        Name : awadh kishore
                        Address : rz 105 shiv nagar, roshanpura, najafgarh delhi
                        Kno. : [protected]

                        We have been receiving wrongly calculated bill for water consumption for last year.

                        It is therefore requested that water consumption bill may be amended at earliest.

                        Thanking you.

                        Regards,

                        Awadh kishore
                        +1 photos
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                          P
                          prafullakumar62
                          Mar 24, 2019
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                          Address: WZ 153 st No 37 Sadh Nagar Palam Colony, 110045

                          It is about of wrong billing of water for the period 4th january 2019 to 8th march 2019
                          Quantity consumed shown 39 units and actually water consumed 29 units up to 15 march 2019. The bill is of rs. 637.00. The reading shows as per following details:
                          4/01/2019– 470 units
                          15/03/2019–499 units
                          You are requested to verify at your end and rectify the wrong billing as no one has come to take actual reading due to which it has arisen.
                          Thanks.

                          Yours faithfully,
                          Smt vichitra singh
                          W/o mool singh
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                            V
                            vicky7212
                            Mar 24, 2019
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                            Address: 38A, Street No. 3, Old Arjun Nagar, Radhey Puri, Krishna Nagar, Nr Old Arjun Nagar Bus Stop, New Delhi, Delhi, 110051

                            Sir,
                            I am a resident of 38a, street no. 3, old arjun nagar, delhi 110051., rani jhansi road, new delhi -110055 for the last one weak the sewer line connected to my house is choaked. Due to the choaking of the sewers the sewer water backed up in my house. So, i request you to ask the concerned authorities to take action immediately.
                            Regards: rahul sawhney
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                              7
                              7678659678
                              Mar 23, 2019
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                              Address: H.no-206,village baprola najafgarh new delhi-110043, New Delhi, Delhi, 110043

                              Sir,
                              I would like to draw your kind attention above the mentioned subject. Sir last month our area is work on progress due to new water supply lines. But in this work old siverage water are mixed up with this water lines and all this area water become smelly or dirty and this dirty water create many types of eyes and skin disease. So i request you to please solve this problem soon.

                              Sombir solanki
                              [protected]
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                                _nidhi_409
                                from Gurgaon, Haryana
                                Mar 23, 2019
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                                Address: New Delhi, Delhi, 110027

                                Sir,
                                I am from west delhi raghubir nagar. I want to complaint against the dirty supply of water in our area since several months. We are suffering from this problem because we don't get clean water for drinking, cooking and bathing. Now we are bind to purchase water for drinking. Many people in our locality are suffering from diseases due to the dirty water. Rarely we get supply of clean water. No one is taking proper action. So I am request you to solve this problem as early as you can. Please solve this.
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                                  K
                                  Kunwar Kshitij Singh
                                  from Delhi, Delhi
                                  Mar 23, 2019
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                                  Address: Balbir nagar extn gali no. 13-14, 110032

                                  Hello
                                  Please kind attention authorities,
                                  We are getting very dirty water supply at home for drinking, it’s almost # water.
                                  This is totally unacceptable from well established oldest working for people govt organisation.
                                  Please see in this matter as soon as possible, due to this many people are getting unhealthy due to poisoned water.
                                  Please resolve this as soon as possible.
                                  Thanks and regards
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                                    M
                                    Manisha Chitkara
                                    Mar 23, 2019
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                                    Address: A-10, shyam nagar, khayala road, New Delhi, Delhi, 110018

                                    I want to complain about Punjabi Virsa Restaurant, A-10 Shyam Nagar, Khayala Road New delhi 110018.
                                    These people keep the water motor running, most of time and water keeps flowing in the gali on back side of this Restaurant for hours.
                                    Some time water keeps flowing over all night.
                                    Even today while i am raising this complaint, water is flowing since last 2 hours.
                                    We have told the restaurant people several times about this but they are not taking this seriously.
                                    Also due to this sewage gets blocks most of time but these people do not care.
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                                      sanjeevrathore
                                      from Gurgaon, Haryana
                                      Mar 23, 2019
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                                      Address: E-8/3, VASANT VIHAR, DELHI, 110057

                                      Dear sir,

                                      I had checked my water bill k no-[protected] in the name of sudhir batra i had paid rs.6968/- through neft utr no. Sbin[protected] dated 25.09.2018 against bill no[protected] dated 16.09.2018 period 10th july 2018 to 16th sept 2018 but your payment history has not entered this entry. Please adjust this payment of rs. 6968/-and waive-off late payment charges add by you in my bill because payment is on time, please re-issue the bill.

                                      Please look into the matter as soon as possible.

                                      With regards,
                                      Sudhir batra
                                      +1 photos
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                                        SahilSharma8564
                                        from New Delhi, Delhi
                                        Mar 23, 2019
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                                        Address: 8564 Roshanara Road, Bhar ghar, New Delhi, Delhi, 110007

                                        Delhi jal board,

                                        Unsure if the problem will be addressed and taken care of in a minimum tat, my name is sahil sharma resident of 8564 bhar ghar roshanara road, i have raised complaints regarding sewerage blockage multiple times in the last 2 years, through phone calls and verbally to the local staff. No or minimal action is taken with no substantial results. The sewer line gets choked every now and then but authorities treat it lightly. Kindly let me know if this will be resolved.

                                        Thanks
                                        S. K sharma
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