Submit a Complaint
Claimed

Delhi Jal Board Complaints & Reviews

www.delhi.gov.in
1
Updated: Sep 4, 2025
Complaints 5207
Resolved
517
Unresolved
4690
So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Delhi Jal Board

Having problems with Delhi Jal Board?

File a complaint and get it resolved by Delhi Jal Board customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Municipal Corporation
Delhi Jal Board

Delhi Jal Board reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gazal saini
from New Delhi, Delhi
Sep 3, 2022
Report
Copy

The mall appartment opposite shri guru teg bahadur khalsa college is having the worst wayer supply. It is not only impure but also contains a foul sewer like smell. The problem is there since a long time. I hope I can also have a better quality of water.
Delhi Jal Board customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    unknownmcd
    from New Delhi, Delhi
    Sep 2, 2022
    Report
    Copy

    Address: Nangal Raya New Delhi

    I would like to draw your kind attention towards the situation of our area. I am the residence of west delhi Nangal Raya behind vishwakarma mandir near bhoop singh park New Delhi - 110046 There is a major issue regarding sewer wastage are not properly cleaned. As u are well aware that waste management is the process for keeping our area clean and door to door collection is one of the great initiative u have taken but from some time we are facing problems regarding it due to which our aim of swach bharat is moving towards failure. You are requested to please take immediate action in this matter .
    With Regards,
    +1 photos
    Delhi Jal Board customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      lalitkumar_delhi
      from Noida, Uttar Pradesh
      Aug 31, 2022
      Report
      Copy

      Address: 1063 D14, Khajuri Colony

      Dear sir, My K. No. is [protected]. Our water bill is being issued without meter reading and status of the meter as indicated in the bill is STP (Stopped Meter). Here it is important to note that water meter is working properly and in this regard I have registered Online grivances [protected], [protected] and [protected] at DJB online portal. Also, talked with DJB customer care and they accepted that wrong bills were generated and they given assurance that matter will be solved. Now, it is nearly more than 4 months but matter did not rectified. I request you please do the needful.
      Regards
      Applicant /Consumer Rajwati
      +1 photos
      Delhi Jal Board customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anand Vinod Datta
        from Delhi, Delhi
        Aug 30, 2022
        Report
        Copy

        Address: E 38 F f east of kailash newdelhi 110065

        I used to get a message for djb bill payment for K NO [protected] which is not belong to me in any manner i am also not residing their, it is requested to please delete my phone number [protected] for K no [protected] and oblige
        Delhi Jal Board customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AdilMpc
          Aug 29, 2022
          Report
          Copy

          We have not been getting water since last 2 month.
          We get water only for 5 - 10 minutes in a week .
          We have raise many complaint in online and offline mode.
          but there is no resolution . They always excuse that they are receiving less water pressure .
          previous complaint nos.
          20/05/2022 DJB[protected]
          04/06/2022 DJB[protected]
          07/04/2022 DJB[protected]
          01/08/2022 DJB[protected]
          06/08/2022 DJB[protected]
          17/08/2022 DJB[protected]
          23/08/2022 DJB[protected]
          23/08/2022 DJB[protected]

          Please help us to get water in our area. We will be thankful to you to resolve this problem.
          Delhi Jal Board customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mintu Bhatia
            Aug 28, 2022
            Report
            Copy

            Pending Dues from DDA

            Address: Rohini

            I bought the flat in DDA Flat in Rohini Sec-23, earlier water supply and billing was taken care by DDA only, in 2019 DDA has hand over the water & sewer to Delhi Jal board, now recently DJB has started generating bills and showing dues from DDA pf Rs 41000/-, I have NOC form DDA as well till 2019 there was no dues, kindly suggest how can i proceed further to nullify the overdues....
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            H
            Harda
            from New Delhi, Delhi
            Aug 27, 2022
            Report
            Copy

            Address: P-139, Block-P, Mohan Garden, Uttam Nagar, New Delhi-110059

            Dear Sir/Madam,
            I Nirmal Pandey applied for a new water connection in the month of April 2022. Subsequent to that I have paid the new connection amount in Delhi Jal board and Got an SMS with new Kno 65455847. Since then I have not recieved any communication for Delhi Jal Board. I have complaint twice but not response post that. We are really frustrated and also feel very said the kind of service provided by the DJB.

            Kindly resolve the complaint ASAP. IF it get not resolve after this well will go to next level.
            Contact details.
            Nirmala Pandey-[protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              J
              JainAjay29
              from Delhi, Delhi
              Aug 25, 2022
              Report
              Copy

              Excess amount of bill and excess reading mentioned

              Address: C-8/8 yamuna vihar delhi-53

              KNO- [protected], water meter on the name of shri Shiv kumar sharma at C-8/8 yamuna vihar delhi-53...meter reading of march month was 1095..now i got the bill it has shown bill amount to be paid is 77020 for 2196 reading but the actual reading is 1128..i m attaching the pictures of bill of both the months & actual reading..kindly consider this problem & correct this bill...
              Thnk u...
              +3 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              V
              vikaska44443737
              Aug 25, 2022
              Report
              Copy

              Sir march se pani nahi aa rha tha week mai ek baar thoda aata tha vo bhi bilkul peela. .Aaj pani aaya bhut dino baad poora kaala paani or usme chote chote latrine k tukde the tair rhe the.i have tried many complaints still no response. Je - hansraj meena hai unhone no. Block kr rhkha hai.kno.no[protected] vikas, rz CD 76 b mahavir enclave part1 new delhi
              My contact info [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sunnyjose
                from New Delhi, Delhi
                Aug 25, 2022
                Report
                Copy

                Address: K 48 Gali No 6B Mahipalpur

                Dear Sir,
                I have taken proper water connection form DJB during Jun 2022 vide my UPI [protected] dated 02 Jun 22. And my No is [protected].

                This matter was escalated to concerned authorities several times and there is no fruitful result on the issues.

                You are requested to resolve my issues at the earliest.

                Regards

                Joseph P A
                [protected]
                [protected]@gmail.com
                Delhi Jal Board customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rashmi
                  Aug 24, 2022
                  Report
                  Copy

                  Wrong billing and MLOC meter status

                  Address: Block No. C2, Flat No. 36, Lodhi Colony

                  I stay in a Government accommodation in Lodhi Colony area. My KNO IS [protected]. I am in receipt of a DJB bill No.[protected] dated 6th July 2022 for an amount of Rs. 2400/- (with LPSC Rs. 2521/-) that had 23rd July 2022 as the last date for payment and was received by me on my yahoo mail on 27th July, 2022. Neither I was sent SMS nor physical bill was sent to my residential address. The bill is adhoc in nature and has been raised as the...
                  +1 photos
                  Helpful
                  3 other people found this review helpful
                  3 found this helpful
                  1 Comment
                  Report
                  Copy
                  R
                  Radhika Awasthi
                  Aug 23, 2022
                  Report
                  Copy

                  Address: Flat No 38-A Pkt A SFS Flats Mayur Vihar Phase 3 Delhi-110096
                  Website: consumercomplaint.in

                  I have received bill of Rs 94410 for 15 months. This much consumption in a domestic household is impossible to imagine. Moreover why didn’t the authorities updated me on time and why are they handling me bill with such a high amount after 15 months . I ask the authorities what were they doing since 15 months? The State Government of Delhi has provided 20, 000 litres free water so how can the monthly consumption reach upto Rs 6000 and above .
                  I always take care that the water is not getting wasted in any way possible. Being an environmental friendly person I preserve water for my as well as for future generations to come.
                  Since the authorities didn’t updated me on time and suddenly made a bill of such a high amount within 15 months nor updating me when the meter reading was being taken, I request the person/persons to revise my bill and ask for genuine amount.
                  +1 photos
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Srinivasa Sarma
                    Aug 23, 2022
                    Report
                    Copy

                    Since 1st week of June 2022 the Drinking Water Supply pressure is reduced at DDA Janta Flats Gazipur Delhi 110096. Sent several emails to all the higher and lower DJB officials and registered at control room. Till date there is no action taken and planning to file a complaint at Delhi Mediation Center. Even after that if DJB do not restore the supply planning to knock the door of Honourable Delhi Court.
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      amit rajput_1
                      Aug 22, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: STREET NO 37-A,BHARAT VIHAR ROAD ,RAJA PURI NEAR SBI ATM

                      I am Amit and resident of Madhu vihar, raja puri, I registered a complaint about sewer line Leakage and pothole on road.

                      bad small coming from there and dirty mud around us.
                      request you to kindly resolve the issue as soon possible.
                      +3 photos
                      Aug 22, 2022
                      Complaint marked as Resolved 
                      after update 10 minute. the Complain is showing the issue resolved. how is possible without call or without effort how resolve the issue. request to senior Authority pls look into this matter seriously.
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        amit rajput_1
                        Aug 22, 2022
                        Report
                        Copy

                        Address: street no 37 A, BHARAT BIHAR ROAD, RAJA PURI NEAR SBI ATM ON ROAD

                        I am Amit and resident of Madhu vihar, raja puri, I registered a complaint about leakage of DJB water supply pipe on 18-aug'22.
                        and I got no of Hansraj Meena. I try to call him multiple time but he is not picking the Call.(always busy there mobile).there is very bad situation and Mud around us. The leakage water is smelling bad and lots of mosquito there causing illness and some people slip there and got major injury.

                        my complain no is :- DJB[protected].

                        request you to kindly resolve the issue as soon possible.
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tri nagar
                          from Delhi, Delhi
                          Aug 21, 2022
                          Report
                          Copy

                          Respected sir my k.no.is . I AM RECEIVING HUGE WATER BILL FOR MANY YRS.I COMPLAINED ABOUT IT MANY TIMES BUT BOARD DOES NOT SOLVE IT.THEY SEND ME BILL N METER STATUS SHOWN OK.
                          AT LAST I CHANGED MY METER BUT DUE TO CORONA LICKDOWN I submitted the documents late. My all consumption around 8 months sent in one bill n make it v.huge.
                          AFTER that no one accept my application n said ab kuchch nhi ho skta. Yesterday one officer came n force me to pay the amount otherwise he cut my line.
                          He harassed me a lot.
                          I fold my hands and request to check the wholecase and weive my bill.
                          I live in 1 bhk and only 3 members( 2 adult and a kid ) in my family.
                          My bill shows zero according to consumption but wrong previous bill is not solved yet.
                          Pls solve the matter
                          S.k.jain
                          Ph [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          Aug 21, 2022
                          Updated by Tri nagar                           My k.no is [protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            devashish rajput
                            Aug 21, 2022
                            Report
                            Copy

                            Address: Rz v60 Vishu vihar bindapur Uttam Nagar

                            दिल्ली जल बोर्ड ने हमारे भवन में कनेक्शन के लिए 3 वर्षों के दौरान एक बिल का हवाला देते हुए 5661.00 रुपये का बिल तैयार किया है। तथ्य यह है कि वे बिल उत्पन्न करने में सक्षम नहीं थे, इस तरह की राशि का भुगतान करने के लिए ग्राहक पर बोझ नहीं डालना चाहिए ...
                            +1 photos
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              devashish rajput
                              Aug 21, 2022
                              Report
                              Copy

                              Address: RZ v60 Vishu vihar bindapur Uttam Nagar New Delhi

                              Meter ki reading ke hisab se bil nahin aaya hai jo ki 5661 rupaye ka hai aur main isko Marne mein Samarth hun kripya karke meter ki reading ke hisab se bil bheja jaaye
                              +1 photos
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                T
                                Tri nagar
                                from Delhi, Delhi
                                Aug 20, 2022
                                Report
                                Copy

                                My k.no. is [protected].MY water bill comes huge again and again.no body listen in Djb office kanhaiya nagar.
                                Ab Maine meter change kraya to 7-8 month ka bill ek hi cycle mai add kr diya and send me huge bill again.Now they don't accept my application but after 2 years officer came n want to disconnect my connection or pay the amounts.
                                Pls look into the matter n solve the problems.My consumption is v.less as shown in bills.but bill is huge.
                                I cant pay it.
                                I hope for the proper n just concern
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nirvan LUTHRA
                                  Aug 20, 2022
                                  Report
                                  Copy

                                  Address: Block G-1,46/47 sector 11 rohini, Ryan school

                                  Hello, sir/mam
                                  Rohit luthra here from G-1, 46/47, sector 11 rohini .from last 7 days we can not use McD water because of its very dirty and stinky water. So please take any action on this immediately.
                                  Thanks
                                  Rohit luthra
                                  M- +91-[protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Municipal Corporation of East Delhi
                                    1
                                    (1696)
                                    Bangalore Water Supply & Sewerage Board [BWSSB]
                                    1
                                    (3385)
                                    Avadi Municipality
                                    1
                                    (1000)