Delhi Jal Board Complaints & Reviews

I have to complaint that jal board area manager had not come from 3 years to take the meter reading and they came before the due date with high bill and they told us that if the bill is not paid till the due date our connection will be cut but a few days before i have gone to jal board personally regarding meter reading and they me to talk to my area manage. When i talked to the concerned person he did't respond to it. Now i have got 19000/- approx pending bill and its last dur date is 19th jan 2019. Please respond to my complaint as soon as possible.

My self vipan sharma and my k. No [protected] i want to change my phone number please update my mumber [protected] because i lost my last update number so plz add these no for further update and information please change it as soon as possible and also notify me when this number is updated in your details.. Pleae update this number in your records that is [protected] and same will notify on this number..
Vipan sharma
K. No [protected]

Sir i have been staying in b -1378, first floor, patli gali, dheeraj pustak lane, shastri nagar, 110052, for the past 4 years and our water bill used to come zero rupees, but for the past 3 months the bill amount is excessive and i am sure that it's wrong. Something is wrong with the meter or the person who notes down the reading puts any random number which he wishes without checking the meter. Our electricity bill is around 200 rupees so there is no question that the water bill could be so exorbitant.
I would not be in a state of paying the bill till requisite action is taken. I have attached a copy of bill.
Kindly look into the issue and rectify it.

With regards
Ankita kumari
18th jan, 2019

Subject: regarding wrong billing without meter reading, k no.[protected] name syed hamid ali

Dear sir,

I have received massage and water bill from bjb against k no [protected] of rs.1977 with due date of 4th february 2019 this is wrong water bills without meter reading, in my janta flat at 145-a dda janta flat chilla village, mayur vihar –i, delhi. My k no.[protected] name syed hamid ali the details are downloaded from your website, physically bill is not received. I am residing in gole market, new delhi since 1997, and my above flat is vacant for the last many years. I have not received any bill after 16 april 2015 bill and i have credit amount of rs.2406.41 in month of 16 april 2015 bill. Delhi chief minister given free 500 lt. Daily water to resident of delhi i am not use water of above flat due to my flat is vacant for last may years you are requested to kindly correct my bills from 16 april 2015 to till date kindly do the needful in this regard

With kind regards

(Syed hamid ali)

[protected]

[protected]

I have lodged complaint no 76119 on 05 jan 2019 and jal board representative visited twice and there is no solution for supply of water in my house no 410a, jai vihar phase-1 till date. Request instruct dealing staff to do the needful earliest. My contact no [protected] and connection no [protected]. Your co operation will be highly appreciate. Thanks

Dear sir/mam,

Recently received bill. My bill id, kno : [protected]
Please see below mentioned details, there are huge difference in bill amount processing as
for 85 units water bill 2 different bill amount is 2663 & 6092
for 72 units water bill, billed amount is 8846
Current month bill:
14-nov-2018 03-jan-2019 50 8846 72

History of billed amount
— period — days amount units
18-sep-2018 14-nov-2018 57 6092 85
20-jul-2018 18-sep-2018 60 3433 108
18-may-2018 20-jul-2018 63 2663 85
16-mar-2018 18-may-2018 63 6125 105
18-jan-2018 16-mar-2018 57 2753 93

Please resolve this issue so that i can deposit water bill properly.

Thanks
Sushma chouhan

Received the bill for december, 2018. My kno no. [protected]

No one came to read the meter reading. I submitted the photo of my meter reading which shows 00307 but the bill is for 00580, which is totally wrong.

The bill was calculated wrongly. I don't know how they calculate.

I requst the delhi jal board authority to please look into it and resolve my problem.

Hi delhi jal board team,

I leaved in chattarpur near mata chowk (Delhi-110074). I saw daily near about 11 am water supply started streets filled with the water there is way to cross the road and also wastage o[censored]seful drink able water daily.

I request you to please look once and find out the people who wasted water or leeked pipes. So water shouldn't waste in future....

Dear sir
Pls note that my k. No. Is -[protected] i received message to delhi jal board i complaint agst billing issue because as per delhi govt we are not use in over limit because i have only 500ltr water tank and only 3 members in house as per delhi govt 20000 ltr free we are not use 10000 ltr but bill raised how its possible pls check and confirm

To,
Dy. Director,
Ez1/249, a-13/preet vihar,
East delhi

Sub.: - wrong billing of k. No. [protected] (Consumption of 201 days shown on the bill 105 days)
(Vimla pandey, 240 b po. C mayur vihar –ii, delhi 91)
Sir,
We have a 15 mm water metered connection in our 1ft floor dda flat at mayur vihar –ii, delhi. There is a mistake in date of meter reading. The reading shown as taken on 22/09/2018 was actually taken on 25/06/2018, thus a period of 201 days’ consumption is 126 units, instead of 105 days.
In this regard following facts are given below: -
1. Our meter is locked, whenever your official/ meter reader comes to our premises we have to open the lock.
2. We also note the reading during his visit.
3. We have complete record of meter reading.
4. Meter reader came on 12/01/2019 reading was 714/ok
5. He came on 14/10/2018 meter reading was 658/ok
6. He came on 25/06/2018 meter reading was 588/ok…instead of 22/09/2018 as shown in your current bill.
7. He came on 19/04/2018 meter reading was 547/ok
Therefore, this current bill is for 201 days instead of 105 days.
It is humbly requested to correct the bill and your books accordingly. The consumption of 201 days is 126 units only. Hoping early action and reply.

Yours sincerely,

(Vimla pandey)/k. No. [protected]/old wcn:48696
Flat-240 b, mayur vihar-ii,
Pocket-c, delhi-91

I am a resident of street no. 20, sadh nagar-ii palam colony, new delhi. Sewers of our area are blocked for the last seven days. We have done telephonic complaint also in 1916 (Djb complaint cell) and complaint ref. No.[protected] but nobody attend the problem. The situation is getting worst day by day. Mosquitoes are breeding on them and it is smelling like hell. Water is getting clogged in our house and also water from latrines not going forward. We are facing a serious problem.
You are requested to kindly attend our problem and oblige.

Respected sir/madam

I am one of the resident of Shalimar Bagh (BH block east), Delhi. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and leading to medical problems.

The situation is terrible and we are not able to hear from anybody regarding a solution for the same.

Please reach out to us at Praveen Kumar Gupta ([protected]).

Regards
Praveen Kumar Gupta

Dear sir/madam,

I have applied for a new water connection on 19th may 2018 at mohan
Garden office of delhi jal board, it was sanction new water connection
And i have paid - 9252 inr amount for new connection bill on 09th june
2018. (Attached herewith)
But till now, my new connection has not been installed with djb main
Line to my house and i haven't got meter also,
I have saver time verbal complained via phone on delhi jal board help
Desk –[protected], they issue me complain number: 074997.
Till date action has not to be taken care of by djb team.
Subsequently several requests to “delhi jal board help desk” team
Members, then they have provided me one number: mr. Ankit his mobile
Number (+ [protected]), i have tried to follow up him almost 100 times
By call this person is not giving the satisfactory response and not
Attending call several times.
Therefore, up till date, my new connection has not been installed at my house.
Request you to djb higher management please help to assign some person
For fixing of the new connection.
This is for your support/cooperation exhibited to the above request
And do the needful, please.

Thanks
Satish kumar singh
House no. 12 a, gali no. 04,
Ramchandra enclave
Mohan garden
New delhi -10059

I am a resident of hari nagar clock tower new delhi. Sewers of our area are blocked for the last five days. We have done written complaint also but nobody attend the problem. The situation is getting worst day by day. Mosquitoes are breeding on them and it is smelling like hell. Water is getting clogged in our house and also water from latrines not going forward. We are facing a serious problem.
You are requested to kindly attend our problem and oblige.
Regards

At 4370, arya pura, subzi mandi delhi 110007 water pipe line of djb is disterbed and drilled to join subsidiary new pipe line to send water to unauthorised
Ye pakoda shop h jisme ki main pipe line se usne connection le rakha h apni shop ke this aage or roz subah wo sara pani use karta h and waist karta h jis ke wajah se sabhi ko pareshani hoti h (Shop keeper name mangal)

My connection number is [protected]. The bill that i received for nov 2018 in december 2018 was rs. 7320/-. On checking the meter, it was deemed faulty by a djb plumber and he replaced the meter. The paperwork was submitted to the office of djb vasant kunj. Now i am still handed a bill for rs.8650/-. Why is that? If the meter was deemed faulty then why do i have to pay such a high bill for a faulty meter reading? When i called 1916, or went to the djb office, they are saying that it is aggregated payment... What does that mean when i have been paying every single bill that has been presented to me? I refuse to be penalized like this for a faulty billing system being followed by djb and its callous attitude towards the consumers.

I have applied for a new water connection on 19th may 2018 at mohan garden office of delhi jal board, it was sanction new water connection and i have paid - 9252 inr amount for new connection bill on 09th june 2018. (Attached herewith)
But till now, my new connection has not been installed with djb main line to my house and i haven't got meter also,
I have saver time verbal complained via phone on delhi jal board help desk –[protected], they issue me complain number: 074997.
Till date action has not to be taken care of by djb team.
Subsequently several requests to “delhi jal board help desk” team members, then they have provided me one number: mr. Ankit his mobile number (+ [protected]), i have tried to follow up him almost 100 times by call this person is not giving the satisfactory response and not attending call several times.
Therefore, up till date, my new connection has not been installed at my house.
Request you to djb higher management please help to assign some person for fixing of the new connection.
This is for your support/cooperation exhibited to the above request and do the needful, please.

Thanks
Satish kumar singh
House no. 12 a, gali no. 04,
Ramchandra enclave
Mohan garden
New delhi -10059

Hi my k no. Is [protected] and i have received a message from the jal board regarding my new connection and water bill which is rs. 62267 and i just want to know how can they send me the amount for the new connection. I have purchased my flat in 2014 and they have charged very high amount for this.

In my building there is 20 flats and we have only 4 connections but all 20 flats are getting the same amount of bill which is 62267.

Dear sir,
I have complain on[protected] about the bills i have receive for the month of december 2018. My complain id is [protected]. The water bill was very high as per our consumption. My kno is [protected]. So please re check my meter reading as soon as possible.

Thanks & regards
Meter no uom current meter read previous meter read current consumption
Meter reading
Date
Reading / meter
Status
Meter reading
Date
Reading / meter
Status
Days units
041348 kl 21-dec-2018 / rddt 28-nov-2018 / mloc 23 19
Bill details: current period charges (28-nov-2018 to 21-dec-2018)
Applicable rate period description amount (Rs.)
29-nov-2018 to 21-dec-2018 total consumption charges 177.53
29-nov-2018 to 21-dec-2018 service charge - consumption between 20-30 kl 168.38
29-nov-2018 to 21-dec-2018 subtotal bill amount 345.91
Adjustment details are listed below
Late payment charge 121.72
Arrear, if any (Rs.) 2434.33
Opening balance/adjustment, if any (Rs.) 121.72
Total consolidated bill amount payable (Rs.) 2902
Late payment surcharge (Rs.) 145.1 amount with lpsc (Rs.) 3048
Bill history payment history
Bill id bill from date bill to date no. Of days amount (Rs) units
[protected]jun-2018 28-nov[protected]
[protected]apr-2018 22-jun[protected]
[protected]mar-2018 19-apr[protected]
[protected]oct-2017 04-mar[protected]
[protected]may-2017 27-oct[protected]

Pl rectify error in meter reading 1580 on 19 nov 2018, billed for rs. 3370/- due on 6 dec. 2018. Actually readings as under:
Meter reading as on 14.5.2018 1475.
Meter reading as on 24.7.2018 1489
Meter reading as on 15.9.2018 1496
Meter reading as on 19.11.[protected]Wrongly noted)
Meter reading as on 11.1.[protected]Actual)
Request your office to kindly rectify the bill