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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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S
Sub Maj (Hony) Birendra Kumar (Retd)
from Delhi, Delhi
Jan 24, 2019
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Address: New Delhi, Delhi, 110043
Website: www.djb.nws

There is no water after installation of water meter with effect from 05 jan 19 and i have lodged complaint no 76119 on the same day. Representative of djb have visited trice but no water till date. I have also contacted your hq, area manager mr ashish bhatt and many other persons. Inspite of repeated request, there is no any action taken so far. Please do the needful earliest so that family may not be suffered for water hither & thither.
Jan 25, 2019
Complaint marked as Resolved 
There is no response taken by Delhi Jal Board in spit of repeated request and contact to the authority concerned persons. Responsibilities have been given to the Private Company/Representative of Delhi Jal Board not so good to facilitate the service on complaint. Please instruct the authority concerned to avoid the delay, whenever, complaint lodged by the consumer.This may be given as notice to the Delhi Govt for necessary action earliest. In the last, do the needful at the earliest.
Delhi Jal Board customer support has been notified about the posted complaint.
Jan 25, 2019
Updated by Sub Maj (Hony) Birendra Kumar (Retd)
I have also contacted to Mr Prem Tyagi, Project Manager, Najafgarh Division on 23 Jan 2019 but no any action taken so far. Family are suffered for non availability of water at the house. Please do the needful earliest. You are also requested to inform the complaint to the Govt of Delhi, CM, who have hold charge of DJB.
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    T
    Tanisha@
    from Delhi, Delhi
    Jan 23, 2019
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    Address: New Delhi, Delhi, 110088

    Myself madahav singhal owner of water meter of residence, ag - 443 1st floor shalimar bagh new delhi - 110088. My water connection no is kno : [[protected]]. My water meter has been stolen by thieves while i was out of station. Kindly lodge my fir complaint so that i can apply for a new water meter.
    This complaint is for shalimar police station post new delhi 110088

    Reg sandeep malik
    Delhi Jal Board customer support has been notified about the posted complaint.
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      V
      vishal lohera
      from Delhi, Delhi
      Jan 22, 2019
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      Address: 110059
      Website: www.cosumercomplaints.in

      Sir, there is no water supply in my home
      Sir in between[protected] there is good water supply in our area but after that there is not a drop of water for drinking.
      And before 7 to 8 month the work for new
      Water line is in progress but in my lane not
      Yet work start. Means in whole the area new water line is start but in my line there is not work start...
      I complained so many times but no one help me to figure out that problem
      Delhi Jal Board customer support has been notified about the posted complaint.
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        M
        mula ji
        from Noida, Uttar Pradesh
        Jan 21, 2019
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        Address: New Delhi, Delhi, 110054
        Website: No

        Submit a complaint
        The members of 7940 nai basti arakasha road gali gurdwara wali paharganj new delhi

        Have been complaining to djb & mcd for sewer overflow in since last week but there has been no response from either side. The resultant has been that our house outside has been drowning in sewer water which has foul smell that we cannot easily breathe as also has become a source for mosquitoes & flies.
        Repeated complaints also have not brought any result. Please help us as the water will soon be cm kejarwala ji or her govt does not seem to be fulfilling their dream of a beautiful delhi instead it is becoming a hell delhi to live in
        Delhi Jal Board customer support has been notified about the posted complaint.
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          R
          Racerx
          from New Delhi, Delhi
          Jan 20, 2019
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          Address: New Delhi, Delhi, 110046
          Website: djb.gov.in

          I am user of water connection (K no.-[protected]) at house no. Rz-32/271 hans park west sagarpur, new delhi-110046. I have downloaded the water bill from djb site and found a bill dated 27th dec 2018 amounting to rs.2029/- (For the period from 22nd nov 2018 to 27th dec 2018 with 29 units consumption) due for payment up to 14th jan 2019. The consumption has been averaged and reading/meter status has been shown as mloc (Meter locked). The status of reading/meter has been shown for today i. E. 21st jan 2019. Its a shock to me that i am very much present at home and nobody has come for meter reading and the status has been shown as mloc which seems to be a bogus activity.
          My meter is working fine and showing correct readings.
          Kindly look into the matter and send a reply to me on my mail-id [protected]@gmail.com.
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            Anita Ankush Aggarwal
            from Delhi, Delhi
            Jan 20, 2019
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            Dear sir/mam

            I am a resident of bholanath nagar, shahdara and from past 6 months both potable and drinking water of this area is not upto the recommended standards of cpcb.

            I cannot claim about the chemical properties of water but all the physical properties of water are not meeting standards. Drinking water has both odor and taste and it is not even transparent. Please take action as immediately as you can before anyone start suffering from water borne disease.

            Regards
            Anita
            Delhi Jal Board customer support has been notified about the posted complaint.
            Today, I observed water leakage on road near sarai julena junction.
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              Pintu sharma113838
              from Delhi, Delhi
              Jan 20, 2019
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              Address: 110046

              We residentsof m block west sagarpur n. D-46 nearby shiv krishna mandir are suffering from sewage overflow in the whole m block along with water supply disconnection due to pit that was lwft open at sangam chowk. Pls help us we are in danger of dying due to no supply of water and we are stuck within sewage water too
              Mob no - [protected], [protected], [protected], [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              Kindly change mobile number in C No. [protected], New Number is [protected] and new e-mail address :- [protected]@gmail.com
              Dear sir
              Im living near ramleela ground area near kalan masjid house no 2955 gali unchi masjid sir i want to inform you that water supply is not reaching my house Pls take an action Fast
              Thank you 😊
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                Y
                Yogesh8330
                from Delhi, Delhi
                Jan 20, 2019
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                Address: New Delhi, Delhi, 110046

                Sir/madam,
                I am resident of rz - 759, gali between 4 & 5, behind baraat ghar, main sagarpur, new delhi-46, since 4 days sewer line in my back lane has been blocked & is overflowing on the road which seems to be very disastrous & looks like living in hell & can cause many diseases to the local residents staying there. Hope you will take immediate action to resolve this problem at the earliest.

                Yogesh aggarwal
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
                There is no water supply from yesterday at acharya niketan mayur vihar phase 1 .suffring from water problem
                Resolv it now
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                  Y
                  Yogesh8330
                  from Delhi, Delhi
                  Jan 20, 2019
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                  Address: New Delhi, Delhi, 110046

                  Sir/madam,
                  I am resident of rz - 759, since 4 days sewer line in my back lane has been blocked & is overflowing on the road which seems to be very disastrous & looks like living in hell &can cause many diseases to the local residents staying in that lane. Hope you will take immediate action to resolve this problem at the earliest.

                  Yogesh aggarwal
                  [protected]
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    Lavisha Thakur
                    from Delhi, Delhi
                    Jan 20, 2019
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                    Address: New Delhi, Delhi, 110014

                    I have to complaint that jal board area manager had not come from 3 years to take the meter reading and they came before the due date with high bill and they told us that if the bill is not paid till the due date our connection will be cut but a few days before i have gone to jal board personally regarding meter reading and they me to talk to my area manage. When i talked to the concerned person he did't respond to it. Now i have got 19000/- approx pending bill and its last dur date is 19th jan 2019. Please respond to my complaint as soon as possible.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      SACHI DUBWEY
                      from Noida, Uttar Pradesh
                      Jan 19, 2019
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                      Address: 110078
                      Website: [email protected]

                      My self vipan sharma and my k. No [protected] i want to change my phone number please update my mumber [protected] because i lost my last update number so plz add these no for further update and information please change it as soon as possible and also notify me when this number is updated in your details.. Pleae update this number in your records that is [protected] and same will notify on this number..
                      Vipan sharma
                      K. No [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      their website is too bad.I didn't see this type of website before
                      I think the water bill system in India is pathetic. The website doesn't work like the government employees here in India. The bills are diabolical always. What a shame!
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                        Prashant shivam
                        from Delhi, Delhi
                        Jan 18, 2019
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                        Address: New Delhi, Delhi, 110052

                        Sir i have been staying in b -1378, first floor, patli gali, dheeraj pustak lane, shastri nagar, 110052, for the past 4 years and our water bill used to come zero rupees, but for the past 3 months the bill amount is excessive and i am sure that it's wrong. Something is wrong with the meter or the person who notes down the reading puts any random number which he wishes without checking the meter. Our electricity bill is around 200 rupees so there is no question that the water bill could be so exorbitant.
                        I would not be in a state of paying the bill till requisite action is taken. I have attached a copy of bill.
                        Kindly look into the issue and rectify it.

                        With regards
                        Ankita kumari
                        18th jan, 2019
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          H
                          hamidali8888
                          from Delhi, Delhi
                          Jan 18, 2019
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                          Address: New Delhi, Delhi, 110001

                          Subject: regarding wrong billing without meter reading, k no.[protected] name syed hamid ali

                          Dear sir,

                          I have received massage and water bill from bjb against k no [protected] of rs.1977 with due date of 4th february 2019 this is wrong water bills without meter reading, in my janta flat at 145-a dda janta flat chilla village, mayur vihar –i, delhi. My k no.[protected] name syed hamid ali the details are downloaded from your website, physically bill is not received. I am residing in gole market, new delhi since 1997, and my above flat is vacant for the last many years. I have not received any bill after 16 april 2015 bill and i have credit amount of rs.2406.41 in month of 16 april 2015 bill. Delhi chief minister given free 500 lt. Daily water to resident of delhi i am not use water of above flat due to my flat is vacant for last may years you are requested to kindly correct my bills from 16 april 2015 to till date kindly do the needful in this regard

                          With kind regards

                          (Syed hamid ali)

                          [protected]

                          [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            S
                            Sub Maj (Hony) Birendra Kumar (Retd)
                            from Delhi, Delhi
                            Jan 17, 2019
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                            Address: New Delhi, Delhi, 110043

                            I have lodged complaint no 76119 on 05 jan 2019 and jal board representative visited twice and there is no solution for supply of water in my house no 410a, jai vihar phase-1 till date. Request instruct dealing staff to do the needful earliest. My contact no [protected] and connection no [protected]. Your co operation will be highly appreciate. Thanks
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              सुरेन्द्र कुमार प्रजापति
                              from Noida, Uttar Pradesh
                              Jan 17, 2019
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                              Address: New Delhi, Delhi, 110092

                              Dear sir/mam,

                              Recently received bill. My bill id, kno : [protected]
                              Please see below mentioned details, there are huge difference in bill amount processing as
                              for 85 units water bill 2 different bill amount is 2663 & 6092
                              for 72 units water bill, billed amount is 8846
                              Current month bill:
                              14-nov-2018 03-jan-2019 50 8846 72

                              History of billed amount
                              — period — days amount units
                              18-sep-2018 14-nov-2018 57 6092 85
                              20-jul-2018 18-sep-2018 60 3433 108
                              18-may-2018 20-jul-2018 63 2663 85
                              16-mar-2018 18-may-2018 63 6125 105
                              18-jan-2018 16-mar-2018 57 2753 93

                              Please resolve this issue so that i can deposit water bill properly.

                              Thanks
                              Sushma chouhan
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Pooja Vaid Gosain
                                from Mumbai, Maharashtra
                                Jan 17, 2019
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                                Address: New Delhi, Delhi, 110045

                                Received the bill for december, 2018. My kno no. [protected]

                                No one came to read the meter reading. I submitted the photo of my meter reading which shows 00307 but the bill is for 00580, which is totally wrong.

                                The bill was calculated wrongly. I don't know how they calculate.

                                I requst the delhi jal board authority to please look into it and resolve my problem.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  V
                                  Viren71
                                  from Delhi, Delhi
                                  Jan 16, 2019
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                                  wastage of water daily in chattarpur mata chowk

                                  Address: 110074

                                  Hi delhi jal board team,

                                  I leaved in chattarpur near mata chowk (Delhi-110074). I saw daily near about 11 am water supply started streets filled with the water there is way to cross the road and also wastage o[censored]seful drink able water daily.

                                  I request you to please look once and find out the people who wasted water or leeked pipes. So water shouldn't waste in future....
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                                  ghanshyam bihani
                                  from Delhi, Delhi
                                  Jan 16, 2019
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                                  Address: New Delhi, Delhi, 110059
                                  Website: djb.gov.in

                                  Dear sir
                                  Pls note that my k. No. Is -[protected] i received message to delhi jal board i complaint agst billing issue because as per delhi govt we are not use in over limit because i have only 500ltr water tank and only 3 members in house as per delhi govt 20000 ltr free we are not use 10000 ltr but bill raised how its possible pls check and confirm
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    s c pandey
                                    from Noida, Uttar Pradesh
                                    Jan 15, 2019
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                                    Address: New Delhi, Delhi, 110091

                                    To,
                                    Dy. Director,
                                    Ez1/249, a-13/preet vihar,
                                    East delhi

                                    Sub.: - wrong billing of k. No. [protected] (Consumption of 201 days shown on the bill 105 days)
                                    (Vimla pandey, 240 b po. C mayur vihar –ii, delhi 91)
                                    Sir,
                                    We have a 15 mm water metered connection in our 1ft floor dda flat at mayur vihar –ii, delhi. There is a mistake in date of meter reading. The reading shown as taken on 22/09/2018 was actually taken on 25/06/2018, thus a period of 201 days’ consumption is 126 units, instead of 105 days.
                                    In this regard following facts are given below: -
                                    1. Our meter is locked, whenever your official/ meter reader comes to our premises we have to open the lock.
                                    2. We also note the reading during his visit.
                                    3. We have complete record of meter reading.
                                    4. Meter reader came on 12/01/2019 reading was 714/ok
                                    5. He came on 14/10/2018 meter reading was 658/ok
                                    6. He came on 25/06/2018 meter reading was 588/ok…instead of 22/09/2018 as shown in your current bill.
                                    7. He came on 19/04/2018 meter reading was 547/ok
                                    Therefore, this current bill is for 201 days instead of 105 days.
                                    It is humbly requested to correct the bill and your books accordingly. The consumption of 201 days is 126 units only. Hoping early action and reply.

                                    Yours sincerely,

                                    (Vimla pandey)/k. No. [protected]/old wcn:48696
                                    Flat-240 b, mayur vihar-ii,
                                    Pocket-c, delhi-91
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Jan 15, 2019
                                    Updated by s c pandey
                                    PLEASE REPLY BACK
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                                      S
                                      from Delhi, Delhi
                                      Jan 15, 2019
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                                      Address: New Delhi, Delhi, 110045

                                      I am a resident of street no. 20, sadh nagar-ii palam colony, new delhi. Sewers of our area are blocked for the last seven days. We have done telephonic complaint also in 1916 (Djb complaint cell) and complaint ref. No.[protected] but nobody attend the problem. The situation is getting worst day by day. Mosquitoes are breeding on them and it is smelling like hell. Water is getting clogged in our house and also water from latrines not going forward. We are facing a serious problem.
                                      You are requested to kindly attend our problem and oblige.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      Jan 15, 2019
                                      Updated by [email protected]
                                      I am a resident of Street No. 20, Sadh Nagar-II Palam Colony, New Delhi. Sewers of our area are blocked for the last Seven Days. We have done telephonic complaint also in 1916 (DJB Complaint Cell) and Complaint Ref. No.[protected] but nobody attend the problem. The situation is getting worst day by day. Mosquitoes are breeding on them and it is smelling like hell. Water is getting clogged in our house and also water from latrines not going forward. We are facing a serious problem.
                                      You are requested to kindly attend our problem and oblige.
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