Delhi Jal Board Complaints & Reviews

I am a resident of street no. 20, sadh nagar-ii palam colony, new delhi. Sewers of our area are blocked for the last seven days. We have done telephonic complaint also in 1916 (Djb complaint cell) and complaint ref. No.[protected] but nobody attend the problem. The situation is getting worst day by day. Mosquitoes are breeding on them and it is smelling like hell. Water is getting clogged in our house and also water from latrines not going forward. We are facing a serious problem.
You are requested to kindly attend our problem and oblige.

Respected sir/madam

I am one of the resident of Shalimar Bagh (BH block east), Delhi. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and leading to medical problems.

The situation is terrible and we are not able to hear from anybody regarding a solution for the same.

Please reach out to us at Praveen Kumar Gupta ([protected]).

Regards
Praveen Kumar Gupta

Dear sir/madam,

I have applied for a new water connection on 19th may 2018 at mohan
Garden office of delhi jal board, it was sanction new water connection
And i have paid - 9252 inr amount for new connection bill on 09th june
2018. (Attached herewith)
But till now, my new connection has not been installed with djb main
Line to my house and i haven't got meter also,
I have saver time verbal complained via phone on delhi jal board help
Desk –[protected], they issue me complain number: 074997.
Till date action has not to be taken care of by djb team.
Subsequently several requests to “delhi jal board help desk” team
Members, then they have provided me one number: mr. Ankit his mobile
Number (+ [protected]), i have tried to follow up him almost 100 times
By call this person is not giving the satisfactory response and not
Attending call several times.
Therefore, up till date, my new connection has not been installed at my house.
Request you to djb higher management please help to assign some person
For fixing of the new connection.
This is for your support/cooperation exhibited to the above request
And do the needful, please.

Thanks
Satish kumar singh
House no. 12 a, gali no. 04,
Ramchandra enclave
Mohan garden
New delhi -10059

I am a resident of hari nagar clock tower new delhi. Sewers of our area are blocked for the last five days. We have done written complaint also but nobody attend the problem. The situation is getting worst day by day. Mosquitoes are breeding on them and it is smelling like hell. Water is getting clogged in our house and also water from latrines not going forward. We are facing a serious problem.
You are requested to kindly attend our problem and oblige.
Regards

At 4370, arya pura, subzi mandi delhi 110007 water pipe line of djb is disterbed and drilled to join subsidiary new pipe line to send water to unauthorised
Ye pakoda shop h jisme ki main pipe line se usne connection le rakha h apni shop ke this aage or roz subah wo sara pani use karta h and waist karta h jis ke wajah se sabhi ko pareshani hoti h (Shop keeper name mangal)

My connection number is [protected]. The bill that i received for nov 2018 in december 2018 was rs. 7320/-. On checking the meter, it was deemed faulty by a djb plumber and he replaced the meter. The paperwork was submitted to the office of djb vasant kunj. Now i am still handed a bill for rs.8650/-. Why is that? If the meter was deemed faulty then why do i have to pay such a high bill for a faulty meter reading? When i called 1916, or went to the djb office, they are saying that it is aggregated payment... What does that mean when i have been paying every single bill that has been presented to me? I refuse to be penalized like this for a faulty billing system being followed by djb and its callous attitude towards the consumers.

I have applied for a new water connection on 19th may 2018 at mohan garden office of delhi jal board, it was sanction new water connection and i have paid - 9252 inr amount for new connection bill on 09th june 2018. (Attached herewith)
But till now, my new connection has not been installed with djb main line to my house and i haven't got meter also,
I have saver time verbal complained via phone on delhi jal board help desk –[protected], they issue me complain number: 074997.
Till date action has not to be taken care of by djb team.
Subsequently several requests to “delhi jal board help desk” team members, then they have provided me one number: mr. Ankit his mobile number (+ [protected]), i have tried to follow up him almost 100 times by call this person is not giving the satisfactory response and not attending call several times.
Therefore, up till date, my new connection has not been installed at my house.
Request you to djb higher management please help to assign some person for fixing of the new connection.
This is for your support/cooperation exhibited to the above request and do the needful, please.

Thanks
Satish kumar singh
House no. 12 a, gali no. 04,
Ramchandra enclave
Mohan garden
New delhi -10059

Hi my k no. Is [protected] and i have received a message from the jal board regarding my new connection and water bill which is rs. 62267 and i just want to know how can they send me the amount for the new connection. I have purchased my flat in 2014 and they have charged very high amount for this.

In my building there is 20 flats and we have only 4 connections but all 20 flats are getting the same amount of bill which is 62267.

Dear sir,
I have complain on[protected] about the bills i have receive for the month of december 2018. My complain id is [protected]. The water bill was very high as per our consumption. My kno is [protected]. So please re check my meter reading as soon as possible.

Thanks & regards
Meter no uom current meter read previous meter read current consumption
Meter reading
Date
Reading / meter
Status
Meter reading
Date
Reading / meter
Status
Days units
041348 kl 21-dec-2018 / rddt 28-nov-2018 / mloc 23 19
Bill details: current period charges (28-nov-2018 to 21-dec-2018)
Applicable rate period description amount (Rs.)
29-nov-2018 to 21-dec-2018 total consumption charges 177.53
29-nov-2018 to 21-dec-2018 service charge - consumption between 20-30 kl 168.38
29-nov-2018 to 21-dec-2018 subtotal bill amount 345.91
Adjustment details are listed below
Late payment charge 121.72
Arrear, if any (Rs.) 2434.33
Opening balance/adjustment, if any (Rs.) 121.72
Total consolidated bill amount payable (Rs.) 2902
Late payment surcharge (Rs.) 145.1 amount with lpsc (Rs.) 3048
Bill history payment history
Bill id bill from date bill to date no. Of days amount (Rs) units
[protected]jun-2018 28-nov[protected]
[protected]apr-2018 22-jun[protected]
[protected]mar-2018 19-apr[protected]
[protected]oct-2017 04-mar[protected]
[protected]may-2017 27-oct[protected]

Pl rectify error in meter reading 1580 on 19 nov 2018, billed for rs. 3370/- due on 6 dec. 2018. Actually readings as under:
Meter reading as on 14.5.2018 1475.
Meter reading as on 24.7.2018 1489
Meter reading as on 15.9.2018 1496
Meter reading as on 19.11.[protected]Wrongly noted)
Meter reading as on 11.1.[protected]Actual)
Request your office to kindly rectify the bill

I am sonia sharma residence of jahangirpuri a block. Few days ago we have a severage work happened. All roads are digged and all shiver are opened. Till now the issue is same and not resolved. All colony residence are gather and visited the mcd office. We meet purshotam from mcd office who misbehave with me and push me in front of every one. It is humilatting for me as a female.

I request u all to look into this on priority.

Hello sir/ mam,

My name is amit kumar, residence area is shyam vihar ph 1 najafgarh & address is a/31 shyam vihar ph 1 street no 18 road no 3, najafgarh new delhi-110043, here we are facing problem due to shortage supply of water tanker, as in our street there are appx. 60+ families are living, due to large no. Of family we could not get proper water supply, here we are requesting to add 1 more water tanker on sunday, so that each & every family can get at least 2 or 3 bucket of water. Please raise our request to concern department.

Thanx regard
Amit kumar

There is leakage for more than 10-15 days, the street logged with water, trespassers faced problem due to water logging.
All say that water is precious, but unfortunately beside DDU MARG FLATS IN MINTO ROAD AREA water is free and road is full of water. No one can take action in this regard.

I request you to stop this leakage and save the precious water.

Sir,
I am a resident of 29-c, dda flat, tamoor nagar, new delhi, 110065. For the last ten days there is no water supply in our flat. There are 45 flats in our lane no.3 and there is no water supply. We had visited the jal board office in new friends colony several time and meet j. E. And ae in the office vide compt. No 34. It was informed that there is low pressure supply from sonia vihar but for how many days this problem will continue.

So, it is requested that water supply may be restored i our colony very soon.

Thanking you.

With regard,

R. K. Sharma
29-c, dda flats, tamoor nagar,
New delhi.110065.
[protected].
Email:[protected]@gmail.com

Please refer to our k no: [protected], this is to inform you that we have received a water consumption bill id:[protected] dt. 28.12.2018 of rs.4, 357/-. The consumption for the stated period is 31-oct-2018 to 28-dec-2018 including charges of previous period for which no bill was received by us so far from the last about 2 years. This bill showing the meter reading 1298 whereas as on date the meter reading is 1263. It clearly shows that higher meter reading bill was raised by the delhi jal board to raise such a huge amount of bill whereas our consumption is less than the limit prescribed for exemption for last + 5 years which may be verified by the history record itself from the deptt. We are holding this higher amount of bill for payment and request concerned officials to rectify the same at the earliest to avoid any further inconvenience.

You are kindly requested to do the needful correction and revised the bill with appropriate meter reading or as may deemed fit at your end to show correctness the consumption.

Your prompt and early action is this regard is highly appreciated

With thanks & regards

Bachuli devi
Laxmi nagar, delhi

I am resident 76 janak park, hari nagar. Our sewer line has been choked for the last so many days which results in backflow of sewer waste at our homes. When the sewer line is checked, it appears that the sewer line is choked with lots of silt and action is required to desilt the line. It is therefore requested to get the sewer line desilted and cleaned...

I am a resident of b-94, upper ground, naraina vihar, new delhi – 100028.in the back lane to our house and acting on the compliant of the residents at b-96, the sewer holes at the back lanes were opened and residue/filth extracted some days back.
The man-holes were opened by your personnel with gross negligence and the boundary/periphery on the man-holes on which the man-hole cover rests was broken.
Request you as under:

A) please have the man-hole repaired for the cover will not rest on the damages man-hole. It is difficult to venture at the back side as odor originating from the man-hole is hazardous.
B) please have the filth/residue that is kept around the man-holes collected.

Nitika sood
B-94, upper ground floor,
Naraina vihar, new delhi – 28
Tel.: [protected]

Deer sir,

This is to inform you that we have received very dirty water supply in my house a33/6 shish ram park uttam nagar new delhi -110059, we are many time complaint in your delh jal offiece near east meter station but till dare no reuslt
Pleae look into the matter on urgent basis

Thankis

Mahesh singh raghav
[protected]
K no. [protected]...

I have been receiving regular water bill but since 26/05/2018, the meter reading has been incorrectly mentioned on these bill. Meter reading on 26.05.2018 was 2998, the same had been taken on 13/07/2018. On 24/08/2018, it was taken as 2999. Again on 30/10/2018, it was mentioned as 2999. We have been regularly using water and meter is showing correct uses of water by us. But the meter reading was not taken regularly and same reading has been taken continuously. Now the meter shows reading as 3150 but the person who had come for meter reading on 29/12/2018 stated that meter is faulty and mentioned rddt - reading detained in my current bill dated 29/12/2018. This is totally wrong.

Pl arrange to look into the matter and resolve the issue by taking correct meter reading in my bills since 26/05/2018.

Our water bill is coming very much. Even our 20000 liters of water can not be spent. But the bill is coming to much. Please check my bill and send me the correct bill. Please see all my these dates bills and check them properly.
28/10/18 reading 307
29/12/18 reading 326
6/1/19 reading 328
Bill id:[protected]
K no:- [protected]
Bill date:- 27/12/18
Name:- bimla devi