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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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V
vikas Mit
from Delhi, Delhi
Dec 29, 2018
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Address: New Delhi, Delhi, 110005
Website: delhi.gov.in/wps/wcm/connect/DOIT_DJB/djb/home

My water pipe was accidentally disconnected by the djb staff during some repair work done in the pit in gali no. 4 with water lines about 5 days back. My staff visited the djb office and met je but of no use. We are not getting any water supply in spite of the fact that we are paying our bill regularly and water continues to be supplied in our neighborhood. I will request you to please address the problem on an urgent basis and do the needful. Thank you.

Dr vikas mital,

6153, block 1, dev nagar, karol bagh, new delhi 110005
Mobile [protected]
Land line [protected]
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    K
    kushagra tandon
    from Delhi, Delhi
    Dec 28, 2018
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    Address: 110095

    Hi,

    My k no-[protected]-received a bill of rs 2584.50.
    Last meter reading was-407 on 6th nov 2018
    Current reading-439.972 on 27 dec 2018 which comes to approx 33 kl for a period of 7 weeks. So there should no bill amount for this period. As per delhi govt notification water supply up to 20 kl is free from any charge. The bill is for a period of 7 weeks & supply of water up 35 kl is exempt from nay charges.
    Please get the bill corrected asap.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      G
      Gujral.chetan
      from Gurgaon, Haryana
      Dec 27, 2018
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      Address: New Delhi, Delhi, 110015
      Website: delhijalboard

      Dear jal board team,
      Kindly remove my number from the delhi jal board messages update as i have left that place and now i am residing some where else where i have updated my number. So would request you to please remove my number mobile no.: [protected] from the below mentioned k number as it is already updated for another k number where i am living right now.

      Name: shri purshottam lal
      Address: f-15, moti nagar, delhi
      Zone/mr code: wz2/ 281/metered
      Area code: a-19/punjabi bagh
      Old wcn: 4586
      New kno: [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        R
        Reenu Khanna
        from Gurgaon, Haryana
        Dec 26, 2018
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        Address: 110049

        I often pass through mother diary of ayurvigyan nagar. I regularly see water flowing rectlestly from an opening in a wall opposite the mother diary. It is both in the day and night.

        I do not see anyone around to whom i can complain this.

        It hurts me badly to see so much of water wastage.

        Please do something to avoid water wastage.

        Regards
        Reenu
        [protected]
        [protected]@gmail.com
        Delhi Jal Board customer support has been notified about the posted complaint.
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          R
          ranjan1961
          from Noida, Uttar Pradesh
          Dec 26, 2018
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          Address: 110045

          Sir,
          This regarding a complaint of wrong billing appears as RDDT on my water bill as there are nobody staying from last 6 months in my Flat No. UG-1, H-3/46. I have already submitted a complaint earlier billing cycle period 17th August 18 to 16 Nov 2018 having bill amount of Rs.1148. My connection No. is [protected]. Though I have paid the bill. Now another bill has arrived with RDDT status having billing amount of Rs.601 for the period from 16.11.18 to 26.12.2018. As there are nobody staying in the house and how the meter would be in running position. This is nothing but a injustice from your side to me. Kindly help me out from this type of fake billing.
          +1 photos
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            V
            vineeth Malayil sadanandan
            Dec 26, 2018
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            Address: New Delhi, Delhi, 110059

            Hi jal board,

            This is to inform you that my kno is [protected] and this time my bill came to as 6250 with an arrears amount of 2591. The amount 2591 was already been paid in the month of september. Please take a look and reimburse the amount.

            Thank you for your support

            Regards,
            Vineeth malayil sadanandan
            Resident of 381 lig flat hastsal uttam nagar
            [protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
            My flat water meter is reading vary fast due to this my water bill coming vary high
            it is requested that my flat water meter my be replaced urgently

            naresh kumar
            75a janta rampura
            delhi 110035
            mobile no [protected]
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              B
              Brij Mohan Bansal
              from New Delhi, Delhi
              Dec 25, 2018
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              Address: 110016
              Website: High water bill

              My consumer no. Is [protected] located st green park extn. New delhi against normal bill of around rs 550, the recent bill for the period from oct 18 to 12 dec. 18 is shown as rs 6100. With only 2 persons staying in the flat and the past consumption trend shows it is absurd. Request the djl to please look in to the matter and correct the bill immediately so that i can make the payment of corrected amount immediately.

              Thanking you.

              B m bansal
              Delhi Jal Board customer support has been notified about the posted complaint.
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                M
                mnmother87
                from Akkarampalle, Andhra Pradesh
                Dec 24, 2018
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                high amount of water bill

                Address: New Delhi, Delhi, 110059

                Sir, main maniram niwasi c-30 new jankipuri gali no. 4 bindapur uttam nagar. Ish month ka pani ka bill 21931 rupees aaya hai. Last bill meine 913 rs ka bhara tha. Reading wala reading leke jata hai pr bill nhi aaya tha. Delhi jal board walo ek saath hi itna bill bhej diya hai or ush pr 1000 ka late fine bhi bhej rahe hai. Aapse niwedan hai ki aap jald se jald ishka smadhan kare.

                Mnai ram
                [protected]
                K no. [protected]...
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                M
                Mohit1990
                from Delhi, Delhi
                Dec 24, 2018
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                Address: New Delhi, Delhi, 110085

                I have received a heavy bill of rs 7382/- for my premises (Taken on rent) in which i hardly stay since i have hectic office hours and therefore there is hardly any water usage except on weekends. Moreover i couldn’t understandt the calculations per kilo litre based on my consumption as stated im the arrears. There should not be any arrears since i have been receiving bill periodically and paying whenever payable. My k no is [protected]. Please recify my bill as soon as possible as it is payable on 9th of january 2019
                Delhi Jal Board customer support has been notified about the posted complaint.
                Dec 24, 2018
                Updated by Mohit1990
                I have received a heavy bill of Rs 7382 from DELHI JAL BOARD for my premises in which I hardly stay since I have hectic office hours and therefore there is hardly any water usage except on weekends. Moreover I could not understand the calculations per Kilo Litre based on my consumption as stated ii the arrears since in the meter reading it is written RDDT. There should not be any arrears since I have been receiving bill periodically and paying whenever payable. My K No is [protected]. Please rectify my bill as soon as possible as it is payable on 9th of January 2019

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                  A
                  Avtar Singh Rai
                  from Pune, Maharashtra
                  Dec 22, 2018
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                  Address: New Delhi, Delhi, 110018
                  Website: our own computer

                  Sub: water meter k. No.[protected].- unnecessary charges of sewerage.
                  Ref: excess billing – date of billing 19th december, 2018 for rs.12233/-
                  For period from 25.10.2018 to 19.12.2018, pay by 05.01.2019. Bill no.[protected].

                  Respected madam,

                  It is quite strange to read the subject bill in which firstly you are charging 60% of sewerage charges when already paid and secondly you have given 5 previous billings and the amount paid against them

                  The water meter no.204308 was changed in march, 2018 against which the meter reading started. You will see the reading from 1st march to 29th march, 2018 is 23 units against which rs.546/- (28 days), then comes 29th march to 3rd april, 2018 (5 days) 4 units rs.638/-, then comes 3rd april to 29th june, 2018 (87 days) 29 units only for rs.28/-, then comes 29th june, to 24th august, 2018 (58 days) 28 units for rs.29/- and the last one 24th august to 25th oct. 2018 (62 days) for 11 units for rs.31/-. From this, it is apparent that the meter reader has not made reading and made bills and now the reading in the current bill is shown from 68 to 274 for 55 days, when as per the calculation of the 5 previous bills comes to 95 (Which is also incorrect, as i said bill is being charged without reading and i have made payments without seeing the bill. Even if, you take it that the 20 kl is free every month, then the reading for 8 months comes to 160 kl

                  You are requested to kindly adjust the no. O[censored]nits evenly, i. E. 20 kl every month, in the past 5 bills and accordingly the current bill be prepared and i shall make payment and it will also be high. Also the sewerage charges be removed totally and it should not come in the future billing also.
                  With warm regards,
                  Gurmeet kaur
                  M-44a (Sf), new mahavir nagar,
                  New delhi-110018.
                  Mob: [protected]/[protected]
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    Shanti Dev
                    from Lucknow, Uttar Pradesh
                    Dec 21, 2018
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                    Address: New Delhi, Delhi, 110077

                    I have received the bill no.[protected] dated[protected] with the amount of rs 29040/- for water consumption of 646 units for the period from 26 july to 27 august, 2018 (33 days).

                    My water meter was installed august 8, 2014 and my water consumption was always be less than 100 units till july 2018. I have paid all the bills time to time.

                    But the bill no.[protected] was received with 646 units, which is completely impossible for us to use this high consumption units of water at my home just in 33 days when the water also came on alternate days.

                    We have already submitted two applications to zro (Sw)-ii, vasant vihar for correct my bill, which was received with a diary no. 2950 dated on[protected] and diary no. 4226 dated[protected], but nothing has be done till date.

                    We again received the bill no.[protected] dated[protected] for the amount of rs. 307.82 for the water consumptions of 9 units with the previous arrear of rs. 29039.83 (Total rs. 29348).

                    As per my previous water consumptions units before july 2018 and after august 2018 it has been cleared that the water consumptions of 646 units in 33 days is not possible at my home.

                    Therefore, it is my humble request you to please arrange to correct my bill, by taking the average of my previous water consumptions units, so that i may submit the correct charges as earliest.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      A
                      Akshay Amber
                      from Mumbai, Maharashtra
                      Dec 21, 2018
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                      Address: New Delhi, Delhi, 110018
                      Website: www.delhijalboard.nic.in

                      Dear sir,
                      I am on rent in a flat in old mahavir nagar, new delhi and the meter was stopped for a long time and the flat was vacant. Now, all of sudden i got a bill in oct'18 of rs. 7789, where as meter reading is showing as stp. Again got bill for nov18 of rs.8682.
                      None of the month water meter has exceeded the free limit of 20kl and also when the meter was stop, how the bill got generated.
                      Even in the month of nov'18, bill is of rs.893 and total of 8682 as arrears. No one is coming for the meter reading and without overlimit, how i am getting charged.
                      Need to review and correct this at the earliest.
                      Kn no.- [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Dec 21, 2018
                      Updated by Akshay Amber
                      Dear sir,
                      I am on rent in a flat in Old Mahavir Nagar, New Delhi and the meter was stopped for a long time and the flat was vacant. Now, all of sudden I got a bill in Oct'18 of Rs. 7789, where as meter reading is showing as STP. Again got bill for Nov18 of Rs.8682.
                      None of the month water meter has exceeded the free limit of 20KL and also when the meter was stop, how the bill got generated.
                      Even in the month of Nov'18, bill is of Rs.893 and total of 8682 as arrears. No one is coming for the meter reading and without overlimit, how I am getting charged.
                      Need to review and correct this at the earliest.
                      KN No.- [protected]
                      Meter No.- 7319
                      Address- Harish Kumar, S-2/71, old mahavir nagar, tilak nagar, New elhi- 110018
                      Water is leaking from water pipeline at Ganesh Nagar near Tilak Nagar near metro pillar 532/533 (near Aggarwal sweets) from the last 2(two) months.despite complaints number of times on 1916 no action has been taken by the authorities. Hope thro this site my sound will fall on deaf ears.
                      pkmahajan's reply, Dec 19, 2018
                      Water leaking at Ganesh Nagar Tilak Nagar Delhi near metro pillar 532/533 adjoining Aggarwal sweets from last 2 (months). No action by Delhi Jal board despite complaints on djb complain no 1916.
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                        3
                        32784nkg
                        from New Delhi, Delhi
                        Dec 20, 2018
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                        Address: 110015

                        We are having water connection from delhi jal board with
                        K no [protected].
                        We have noticed that from the last 3 - 4 bills, bills for consumption of water is on the very high side, though consumption is very low. You can verify our records for the last 3 years.
                        Please get the meter checked & adjust the overcharged bill amount in the a/c in future bills.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          Aroraga
                          from Akkarampalle, Andhra Pradesh
                          Dec 20, 2018
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                          Address: New Delhi, Delhi, 110095

                          My consumer number is [protected]. I have installed water meter from past few years. I am consuming very less water but i am getting high bills. Your officer does not take my water bill reading so how can bill generates. I live alone in my house. Some times i am in office and they came to my home for reading but my door closed as i am in the office. Kindly look into this and help me in this.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            G
                            GRAFOTECHNA
                            from Jaipur, Rajasthan
                            Dec 19, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110059

                            Dirty /black/ urine water supply in sewak park for more then one year . Many People in sewak park complaint many times to DJB authority but they not do any thing . the JE/AE mr gupta not solve this complaint .He is a educated person and expert of this if he not solve the problem change and depute another AE .I dont explain what i feel when i take bath with water contaning urine ######## kindly do some thing .
                            Dec 22, 2018
                            Complaint marked as Resolved 
                            dirty water in a block sewak park .depute another JE Or a Senior officer to physically inspection .
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              ranjugohain
                              from Gurgaon, Haryana
                              Dec 18, 2018
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                              Address: New Delhi, Delhi, 110059

                              Dear sir / mam

                              I recently received my bill no.[protected] for an amount of rs. 3572.

                              My kno: is [protected]

                              Please check the bill the meter reading has not been done properly or not done at all since last may.

                              Also, kindly check my earlier usage history, it is always under the permitted limit.

                              Recently i checked my meter and reading is showing as 0039 (Photo attached).

                              I am not expert at meter reading and also there is no previous proper meter reading.

                              In january 2018 i paid bill amount of rs. 311, i was not even sure how they calculated it.

                              Kindly revise the bill and update in your record and generate new bill with proper readings.

                              Also, i am unable to connect to 1916 through my airtel number.

                              Regards,
                              +2 photos
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Dec 26, 2018
                              Updated by ranjugohain
                              Hi Sir/Madam,

                              Please update the status.
                              This is for your kind attantion, i have received sms regarding water bill of rs.2178/- my last 2- or 3 years water bill of nil amount, how increse it,
                              my last bill was 18/05/2018 to 30/09/2018.I want my bill on monthly basis.

                              Thanking you
                              nitu lodha
                              k.No.[protected]
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                                shantanu mukharjee
                                from Chhutmalpur, Uttar Pradesh
                                Dec 17, 2018
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                                Address: New Delhi, Delhi, 110046

                                Illegal water plant working at r z g, 77/78, west sagar pur (Near welcome chowk) new delhi 046, by rajbir solanki & his sons ([protected]/[protected]) wasting lakhs of litre water 24/7. They r making brands like bisleri, aquafina. Kingfisher etc. Misusing water without meter & illegal boring not allowed in residential colony. Take fast action for water saving
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  job john
                                  from Delhi, Delhi
                                  Dec 17, 2018
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                                  Address: New Delhi, Delhi, 110030

                                  We people ground floor of janata galat gate no 4 dda falt lado sarai are facing sewer problem every month falt no. 481, 483, 484, 492, 493, 482, 491, with no solution to it the swer worker take 500 frm us to just push the waste water they don't take the mud and other various things inside the sewer please see to it that the problem is solved as soon as possible we are having our our busy shedule we can't always
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  I am staying in Munirka village 351E/23/1. Near this building, are some more houses and buildings where the owners switch on the electric machine for water pumping at night and leave it open thoughtout the night leading to unaccountable water wastage. It is a huge request to you kindly take action against them else need to go to court for this.
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                                    sumitraarora
                                    from Delhi, Delhi
                                    Dec 17, 2018
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                                    Address: New Delhi, Delhi, 110035

                                    I am really shocked to see that no pending complaints are shown, the reality is just reverse. No complaint is addressed related with sewer blockage at tri nagar. The residents are getting it cleared through private persons, no mcd staff visits and address he complaints, inspite of registring the complaints. They are not bothered for the health issues, because of sewer blockage, faced by the residents. I dont know whom to complain, when 'har shaakh pe ullu baitha hai'...
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Respected Sir,

                                    An unauthorized and illegal water connection working in front of house No. 186 Street no. - 04 Nehru Vihar karawal nagar road near sherpur chowk Nagar, Delhi-110094. Don't spoil earth save water save earth.

                                    Thanking You
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                                      recruitment consultancy services
                                      from Delhi, Delhi
                                      Dec 17, 2018
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                                      Address: 110092

                                      Address d-362a 3rd floor gali no 13 laxmi nagar mrs savita

                                      Domestic connection lagwaya hua h inhone aur pani niche shops m commercial use m dete h aur paise 500/- per month lete h ye log plus inke yaha kirayedar bhi h jinse500 rs per month lete h.

                                      Kul mila kar 1000ra per month ki income hai inki aur commercial bana rakkha h pura... Badi chori h checking kareaaa
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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