Delhi Jal Board Complaints & Reviews

It is to inform that meter reader of new delhi-110009 (Mukherjee nagar), they were not checked meter reading of manual meters & they generated huge amount of bill & mention stop.. But our meter is running properly & also after asking them the reason they just demand for bribe, they ask to give money & they will reduce the amount of bill in system also.. Djb service is too bad, even there site is not working properly... Readers have no fear while asking for money from consumer.
Even we ask to install amr meters where not installed but athority refuse to install it...
I know there is no action will take about this mail by concern athority, but hope for best... Plz take any action on this above mentioned...

Dear sir,

This is to inform you that my water meter has been stolen yesterday dated 29 nov 2018. My meter no. 4954. It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible inside my flat on 1st floor to avoid from being stolen again. My address – wz-140 ff, left side krishna puri, delhi.

Below are the details of the meter
Consumer category – cat1
Zone/mr code: - wz1/412metered
Area code – a-14/janak puri
Old wcn – j-74977
New kno:- [protected]

Regards,
Anjali soni
[protected]

Hello
Rishabh here from new delhi.
Sir
We are having trouble with sewer blockage near by devender house in
Bhanger mohalla madan pur khadar sarita vihar new delhi-110076
We are having lots of trouble with this every day their unhealthy water all around the road which is very unhealthy for our health and its not possible to pass through the road i will very thank full to you if the problem is short out as soon as possible
Thanks
Rishabh
M. No-[protected]

To,
The zro (Ne)-1
Delhi jal board
Sector-6, rohini,
Delhi-110085

Sub:-water meter k. N:-[protected]

(My name is nupur sehra consumer of delhi jal board. My k. No:-[protected]
Kindly inform that meter reader never visited in our locality.
But delhi jal board authorities person send us via message that huge billing generated by average reading slap.
When 20000 thousand ltr. Water are free in one month. I request
Re-correction my billing as soon as. I remain grate-ful to u.

Nupur sehra
H. No. 10/11, b-5, sector-5, rohini, delhi-110085
Email:[protected]@gmail.com

Dear sir,

We have tried to complain various times over phone as per the number provided by djb on its website however no correction has been done so far.

I have been receiving bills on average basis whilst the meter for above k no. Is working properly (As on date reading is 91743). Total outstanding as of now is rs. 4756/- as i have been receiving mobile message for disconnection of the meter without any fault o[censored]s.

I therefore request you to kindly arrange to correct the bill and send the bill on actual consumption basis.

Best regards,
Sangeeta hoque

Ever since the meters were replaced by the DJB, the bills have shot up from less than Rs 500/- to thousands and to Rs 10-15, 000/-, hitherto unconceivable.

The current bill dt 20-Nov-2018 for 22 day period is high at Rs 1.50 lakh, payable by 07 Dec. This is so despite there being no water supply during the week 16th-22nd Oct when we had to resort to limited water supply through DJB .
The bill is inclusive of Rs 1189.59 as arrear amount. Incidentally, previous bill dt 20th Sept to had a consolidated arrear amount of Rs 2730/- which was paid, registering a complaint; this amount is yet to see the reversal of the amount.
It seems the meter has jumped due to which high consumption of 2097 units has got registered. Request have the matter resolved early.

I may also mention that we are only a septuagenarian couple residing at the premises; over the week ends we move to our son's place in Gurugram; we are not in a position to pay the bill and await adjustments subsequently as per the DJB practice.

Please note that your deptt. has issued a latest bill no.[protected] dt.28/9/18 for Rs.5567/- for the duration 31/7/18 to 28/9/18. The above mentioned approximate bill has been made with a remark "Premises Locked". I would like to inform you that I am presently not residing at the said premises. My actual current bill reading is 001476 till 27/11/18 (photo of current meter reading is attached along with). Kindly let me know the exact amount of bill which I have to pay. I shall be obliged.

With Regards,

(Ashish Kumar Pramanik)
Mobile No. : [protected]

Complaint against (1.) durgesh (2.) anil alias (Bobby) (3.) sharmila (Wife of bobby) (4.) ashwani alias (Jolly) (5.) soni (Wife of jolly) for illegally construction of property, situtated at h. No. 8959/14-b, shidi pura, karol bagh new delhi – 110005. The above said all member making a new construction upto ground floor to fifth floor and they have only one source of water that is delhi jal board water connection and they used it oper the door frequently. All member together enchroachment out their house and illegal production and illegal possession.

Hi i stay in sant nagar burari delhi 110084 uttranchal enclave gali num 7 everyday people hasle with water smelling problem and those water comes our home these are smelling like garbage i complaint about many times in jal board burari branch but no one take any action against smelling water everyday this type of water comes our home and every people in this area has this same issue and people health not ok in this area this is very critical issue please solve this issue immediately
Vipin bisht
[protected]
House num 213
Sant nagar gali num 7. Uttranchal enclave

Hi my name is anita devi and i am living at rz-a-3a adarsh nagar jeewan park uttam nagar new delhi-59. My k no. Is [protected]. I have received much amount of bill from last 9 months without much usage. I saw my near by neighbours they didnot recieve that much amount of bill. Kindly look into this problem. I am very thankful to you for this act of kindness.

Sir, for this kno. [protected], the last payment of rupees 1852 was paid on 6 august 2018. The next bill[protected] of bill date 20 nov 2018 is showing arrears of rupees 9186.52 and total bill amount is rupees 13200. The previous are also showing arears, even though we have made the full payment. Such mistake is occuring in last few bills and not being corrected. We approached the office in person twice without getting any solution. Pls...

Our meter was installed in april. The first bill we got was a 1200 rupees we only used 16 units. We consulted our uncle who is water engineer in delhi jal board and he assured us this mistake will be corrected in the next bill. The next bill was 2400 rupees and till this date we have used only 23 units and the bill is nowhere near the expected amount.

I vijay mehta resident of wz 672 shiv nagar extension new delhi 110058.
Our area is suffering from highly dirty and smelly water from past 2 months which is not suitable for washing or drinking. Due to this many people are facing problems and suffering from jaundice.
I have complaint regarding this matter so many times to djb office janak puri
But no response from your side.
Please take some strict action regarding this problem.

Thank you
Vijay mehta
[protected] ; [protected]

Sewer pipeline of our house is blocked, due to which pots in our bathrooms are overflowing. We have been making complaints on 1916, which can be verified from your records. We made a complaint last on 26th november 2018 (Complaint no.[protected]. We were told that our compaint is pending since 16th november 2018.
Please look into the matter and get our problem resolved on urgent basis.
Balbir singh chadha
E-4/8, model town, delhi-110009
Mob.[protected]
Ph.[protected]

We, residents of n 13 batla house, sailing club road (Near dhobi ghat), jamia nagar, have been receiving dirty and very smelly water since last 3-4 days (November 2018). We made telephonic complaint a couple of times. It gets improved, but becomes dirty again. It is very unhealthy - all our family members have developed several diseases due to dirty water - we have stomach upset, loose motions, skin problems etc. Due to dirty water.

Team,
Your attention is invited to my complaint no.2152086 dated 21.11.2018 re. Overcharging in the bill.in this context my brother has met the official concerned in delhi jal board office on 22.11.18 and apprised him of the situation. As desired by him, a copy of the bill and current reading has been furnished for looking into the matter.
Bhushan

Sir,
I would like to inform you that we are getting water bill from dept. Without taking meter reading from march 2018 to till date.in between this period we have received three bill, witch is not justify. Specially 2nd may 2018 bill shows water not use, is it possible in summer time anybody survive without water.
Resulted exemption on consumption not consider in 15 june 2018 bill.in this regards we have lodged complaint to your preet vihar office. On 10.07.2018 vide complaint no. 3748. But till date problem not resolved.

You are requested pl. Look into the matter & please advise to concern dept. To send meter reader every month.

Thanking you
Urmila bisht (K. No. [protected])

To gm
Jal sansthan
Kanpur.
I'm staying in 14/14a nawab compound, gwaltoli, kanpur. Here water supply not coming from 6-8 months and whenever it's come then it's no timing and no properly come or it's come only outside and i live inside of compound.
I'm request to concern authority person to take required action on this issue. If still this problem not ressolved then, i have to raised this issue to upper management.
Thankin you
Your obidently.
Adnan mirza
(Resident of 14/14a nawab compound, gwaltoli kanpur -208001)

Respected sir,

With due respect, i would like to draw your kind attention towards the wrong bili of water consumption being sent to me. My details are mentioned below.

1) water meter reading has not been taken regularly in past months.

2) our consumption is not as much as shown in the bill.

3) i ve submitted an application with the similar complaint to the z. R. O (Djb), punjabi bagh, new delhi -26 on 31 may 2018, vide no. 546.

Kindly look into the matter & oblige,
Thanking in anticipation,
Mr. Anil kumar bhatnagar.

Dear sir,

With all due respect, i would like to draw your kind attention towards the excessive bill of wrong water consumption category being sent to me. My details are as blow mentioned. Bill of water consumption did not check because meter reader did not come to check meter reading at my house since september 2018. I have just received the bill of rs 536/- of period 10th sept 2018 to 27th oct 2018 bill dated 27th oct 2018 against bill id[protected], k. No [protected].

My meter is running in well condition but bill send to me is totally wrong bill which is generated by delhi jal board.

You are requested to please correct the bill and send someone to take reading at residence. I also confirmed that meter is running in good condition.

For any further details please revert back at below mentioned numbers.

Thanks & regards
Sunita trehan & davinder trehan
House no 2702, iind floor, right side,
Street no 13, ranjeet nagar,
Opposite pillar no 208, new delhi 110008
Mobile no [protected]