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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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P
Pinks31
from Visakhapatnam, Andhra Pradesh
Nov 13, 2018
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Address: 110053

We are getting sewage water from last one week which is a very serious issue it causes stomach pro lems plz check and fix it as soon as possible. Its about delhi jal board who didn't solve the issue properly we make this complaint earlier also but we are getting the same water every day. I think that delhi govt. Must watch over it because its a big issue

E 81 street no. 4 subhash vihar bhajanpura
Delhi Jal Board customer support has been notified about the posted complaint.
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    Navin Rawat
    from Noida, Uttar Pradesh
    Nov 12, 2018
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    faulty meter reading

    Address: New Delhi, Delhi, 110084
    Website: djb.gov.in

    I have k n. [protected] and [protected] which is showing incorrect reading according to the jal board meter reader person. But, delhi jal board is generating water bill regularly from last eight months. I raised my voice so many time to the meter reading person to generated a complaint on my behalf to change the faulty meater and correct the generated water bill. My both the water bill has become approx 4999/-, and 6934/- now due to faulty...
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    M
    Mcdnajafgarh new delhi
    from Delhi, Delhi
    Nov 12, 2018
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    Address: New Delhi, Delhi, 110059

    Sir,
    I manohar lal bakshi, age, 79 the resident of rz a-73, ram nagar, om vihar, uttam nagar, new delhi-110059 (Assembly constituency – 32 uttam nagar) wants to draw your kind attention towards me the for the last 3 days the dirty water is coming in the delhi jal board pipe line very foul smell is coming from the water. It is very difficult to drink the water, there is a great danger of spreading the diseases from dirty water. I am a senior citizen.
    It is requested that kindly forward my complaint to concerned department, for early action as possible.
    Thanking you,
    Manohar lal bakshi
    Rz a-73, ram nagar, om vihar,
    Uttam nagar, new delhi
    M. No. [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
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      S
      Surender Shukla
      from New Delhi, Delhi
      Nov 11, 2018
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      Address: 110019
      Website: www.delhi.gov.in/wps/wcm/connect/DOIT_DJB/djb/home

      *complaint for bill payment*
      This is in regards to k. No [protected] in the name of devender kumar shukla, as we are facing problem regarding services provided by delhi jal board and there employees as of now whenever they show up its own there ownterms which can be early morning, late evening of even on sunday's any time during the day troubling our seniors (Mother) and some of them asking for bribe and some of them asking to close it by paying less to them directly without even knowing the fact that we are paying in full to delhi jal board after every billing cycle i. E; 2 months billing statements. Looking at the scenario we have come to know that there is no digital india after even paying them in advance for almost inr 6200.00 which is paid in 2016 and that amount is still getting deducted from advance payment made by us in 2016 & & still we are holding the upper hand till last month for around inr 400.00 balance & all of a sudden there employee showed up and claiming we are now getting new bill generated of inr 28744.56. Spoke to mr jagat singh (Employee del jal board) as he can be reached @ [protected]. Claiming that we have to visit by 11 am and pay these bills and needs to pay in full or else will be charged for penalties. Please find attach bills paid in may and showing (-) balance and all of a sudden getting such bill. Old bill, new bills are attached
      Delhi Jal Board customer support has been notified about the posted complaint.
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        J
        Jyoti Sablania
        from Delhi, Delhi
        Nov 9, 2018
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        Address: New Delhi, Delhi

        Respected sir,
        I want to say that today at my home address 3063/37, beadon pura, karol bagh, new delhi. And my Kno. Is [protected]. Your office boy named Ajeet has visited for monthly check up of water meter reading, i want to say that he misbehaved with me as a female when i am alone at home, using abusive language and i also know that he is corrupted because he takes money and sit for long time at neighbour's home and i saw that several times and when i say him for take reading then he is misbehaved and blaming at us that we are not giving meter reading as a rule it is his duty to check the meter reading and he is also saying that do what ever you can do . Nobody can take an action on me.
        So please take a strict action regarding this complaint as soon as possible and please let me known what action you have taken regarding my complaint. It is for goodwill for your organisation among people in a market.
        Thank you
        Your Faithfully,
        Jyoti Sablania
        Kno.[protected]
        Karol bagh zone
        +1 videos
        Delhi Jal Board customer support has been notified about the posted complaint.
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          M
          from Delhi, Delhi
          Nov 9, 2018
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          Address: New Delhi, Delhi, 110062

          Respected Sir,

          I am a retired government medical officer. I reside in F-II nd Block, Madangir New Delhi - 110062.

          From the last 1 week the water supply is very dirty and totally contaminated. The entire F-II nd block has been very troubled by this and it can lead to bad health of several residents of this area.

          I request you to kindly look into and it and have this issue resolved urgently.

          With Regards,
          Dr Manjula Sinha
          Mobile. [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
          We are students living in a rented home. We have received no bills whatsoever for the water but all of a sudden we received a bill for 50000. We will be unable to pay this big amount when we haven't even been sent any bills for the same. Kindly help us
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            H
            harshitdubey
            from Suriapet, Telangana
            Nov 8, 2018
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            Address: 110053

            Hi sir/madam,

            This is to inform you that we are getting dirty and black drinking water from every day in my locality h no k683 gali no 2 nehru marg gautam vihar ghonda delhi 110053 this water is so dirty that it smells really bad. I have never expected that the quality of water that delhi jal board is supplying is going down day by day. This worst quality of water causing many hazardous problems on our health and it is specially affecting our children's health. This problem is not limited to me as it is also affecting my neighbors family.

            I am raising this concern to you as i believe it will addressed by helping us in getting good quality of drinking water from delhi jal board. Request you to address it asap as it is making our living very difficult.

            Thanks,
            Harshit dubey
            Contact no. [protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
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              K
              Karan. Rawat44393
              from Delhi, Delhi
              Nov 6, 2018
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              Address: New Delhi, Delhi, 110003
              Website: Delhi jal board

              Hello chairperson,
              Hope you doing good!
              I am umesh rawat, resident number-c2/87 lodhi colony new delhi-03. I had made request for meter fix in home resident around 6month back, my compliant number-945. Yesterday i received a msg of bill $2489 which is i think the wrong amount as i didn't consume that much amount of water because perilously on average we recived bill of amount $900 in june and july and on august we recived $1350 and now it's huge amount which has to investigate. My main concern is whenever i called in customer care they told me your complaint is proceed ahead but it has been 6month still i am waiting for water meter and i am paying that much illegal charge of water but i hight time now.

              Hope you will see in this matter and revert me back.

              Regards
              Umesh rawat
              [protected]
              Karan. [protected]@gmail.com
              Delhi Jal Board customer support has been notified about the posted complaint.
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                D
                Dr Imran
                from Mumbai, Maharashtra
                Nov 5, 2018
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                Address: New Delhi, Delhi, 110008
                Website: djb.gov.in

                We resident of 34 block west patel nagar, delhi. Suffring from highly contaminated, smelly and black colour water supply from djb from the past few months intermittently. Which is not even safe for cleaning purpose and other house hold.
                Kindly look into the matter and resolve it as soon as possible.

                Resident
                West patel nagar
                +1 videos
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  Y
                  ycj
                  from Delhi, Delhi
                  Nov 2, 2018
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                  Address: New Delhi, Delhi, 110093

                  Sir,
                  My house is close from the month of feb.2018. Earlier bill was sending for minimum consumption amount. Suddenly in the month of july it was for rs.609/-
                  Sept. It was for rs.1958/-
                  Oct. It raised to rs.2533/-
                  However, house is still closed.
                  I appealed to inform us the details of charges. I am receiving sms for bill amt. Due.
                  I am still out of city and not residing in my house. I request to inform me minimum charges in case of close house. Djb replied through sms - your complaint closed.
                  No reason and clarification given for closure of complaint.

                  Yogesh ch joshi
                  29 bank colony, mandoli nand nagari
                  Delhi-110093
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  I have recd the bill 120000 above in 3 month I have shocked see the bill and also log Conplaint in Dekhi Jal board no one see my query still ???kindly resolve my concern
                  I am from east guru Angad nagar which comes under the east delhi. Our area is suffering from dirty and smelly water from past one month which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from sewerage line.I hope you will take necessary actions as soon as possible.
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                    D
                    Dada Dev Hospital
                    from New Delhi, Delhi
                    Nov 2, 2018
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                    The delhi jal board water pipeline at the main gate of shri dada dev maitri avum shishu chikitsalaya hospital is broken since last ten days and water logging is there resulting breeding of mosquitoes that spread dengue/malaria.

                    Road of main gate is also broken due to water logging.

                    Do the needful as soon as possible.

                    Medical superintendent
                    Sddmasc
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Dear sir i am manju prasher r/o f-111 a gali no 81 part third mahavir enclave uttam nagar new delhi and meetar K No [protected] is not proper working also so i humblly request submiting my complaint for this meetar work thank you
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                      D
                      Dhrjain
                      from Mohali, Punjab
                      Nov 1, 2018
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                      Address: New Delhi, Delhi, 110032

                      Dear sir/madam,
                      I want to complaint against bill raised by delhi jal board is to much high because he added arrear charges - 1181.45 and total bill amount is 2171 our k. No. [protected] and i am not able to pay this charge.
                      Please resolve this problem as soon as possible so i pay the relevant bill.

                      Thanks for your kind co-operation.

                      Best regard
                      Dhruv
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Nov 09, 2018
                      Updated by Dhrjain
                      Dear sir/madam,
                      Pls resolve my bill issue so I pay the bill.

                      Best regards
                      Dhruv jain
                      K number [protected] i have recieved huge amount of bill of Rs.2859 I want my transaction history why i recived huge amount before this bill i have recieved Rs. 0 amount of bill
                      In dwarka water supply line 100mtr road village mundka delhi-110041 heavy water is being leak from last 2 yrs. For any other quires contact- parmod vats ph:[protected]
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                        R
                        Riadas20
                        from Delhi, Delhi
                        Oct 31, 2018
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                        Address: New Delhi, Delhi, 110015

                        Hi sir

                        Looking forward for your intervention on this. As i am not able to contact djb customer support team on phone on their 1916 number where in the option 2 doesn’t work. My parents are senior citizens and can’t go around looking for a resolution. As everything is digital but there is no way of getting this issue addressed.
                        This is in regards to my k number[protected]. My current bill shows an arrear of rs884 however this has been raised to delhi jal board last month that since past few bills there seems to be a discrepancy and we wanted to get the meter checked. Since we are on rent and the bill is in the name of the owner we have been advised to ask the owner to raise the complaint for getting the meter checked but so far there is no action taken. We have been paying the bills on time always. Request your intervention in this and want to get the meter checked so that we can pay the bill at our earliest. Along with this discrepancy i see a meter rent added on my bill. I am a tenant and that amount isn’t added to my landlords bill but to my bill. Kindly correct that too.
                        Looking forward for the maximum support and timely response

                        Regards
                        Shreshtha
                        Contact number-[protected]
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Some people drink alcohol during their duty at night shift in sec 23 Rohini
                        Name of that peoples are name give below
                        1. Yatish Chander
                        2. Jaghful Singh
                        I have been in Patel Nagar since 1951. My water bill has been Rs 150/- to Rs 250/- per month I have been paying on line. But today I got the bill Rs 5053/-
                        I feel that there is some thing basically wrong with meter. can you send some one to look into meter Can you send some one to do the correction
                        Dr G.G. Mansharamani
                        I find on occassions SMS Msgs are being sent in my Mobile ([protected]) with some K No which is not of mine. My K No is [protected]. You are requested to look into the Matter immediately to sort it out. Please inform me suitably. Soumyen Mitra, 514, Mandakini Enclave, Alaknanda, New Delhi 110019
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                          Vikas kumar 1491
                          from Gurgaon, Haryana
                          Oct 31, 2018
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                          Address: New Delhi, Delhi

                          I purshotam kumar (Kno. [protected]) is having issue with billing process.
                          False bill is generated without taking proper reading from meter.
                          I am senior citizen and unable to visit concerned department.
                          I have paid the bill

                          I request you to check my previous bills and readings and generate bill according to it.
                          And please reimburse my bill amount that is already paid.

                          Thanking you
                          [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
                          In area west sagarpur there is no water supply since yesterday morning. And not even now its more then 16 hours how can people survive without water. And you people cut water for long time without even inform the public plz resolve this problem as soon as possible.
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                            Vikas kumar 1491
                            from Gurgaon, Haryana
                            Oct 30, 2018
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                            Address: New Delhi, Delhi

                            I vikas kumar (Kno. [protected]) is having issue with billing process.
                            False bill is generated without taking proper reading from meter.
                            My last reading for 151 days i. E. 19-apr-2018 to 17-sep-2018 is 119 unit and i have paid the bill.

                            I request you to check my previous bills and readings and generate bill according to it.
                            And please reimburse my bill amount that is already paid.

                            Thanking you
                            Vikas kumar
                            [protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              S
                              Sahil3991
                              from Delhi, Delhi
                              Oct 26, 2018
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                              bad quality water supply in rohini sector-24

                              Address: New Delhi, Delhi, 110085

                              Sir/madam
                              For the past ine week the supply water is very dirty. The color of the water is black and smells foul also. It had increases the problems of aching, rough skin, pimples. We are getting water supply at the alternate days and then also the water quality level is so bad, then what for we are paying so high for our so called rohini residential status when there are so bad government services for daily needs.
                              Please find...
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                              rajiv walia
                              from Gurgaon, Haryana
                              Oct 26, 2018
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                              Address: New Delhi, Delhi, 110005

                              There was a water pipe leaking just outside my house and water was seen coming out through the pavement stones. Delhi jal board carried out repairs for which they had to dig the pavement. The workers have left the pavement all broken up and the stones are piled up all over making it very difficult to walk. The whole lace now looks dirty and muddy.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Ripudaman Sharma
                                from Pune, Maharashtra
                                Oct 25, 2018
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                                Address: New Delhi, Delhi, 110045

                                Dear Sir/ madam,

                                This is to inform you that i suspect wrong billing of my K.No- [protected].

                                As on May 2018, I received SMS for No Payment Required, SMS enclosed.

                                Bill Generated on 30.12.2018 for Rs. 7380 which is very High as per my family consumption.

                                So i humbly request to re- visit my Bill and wave off my Bill amounting Rs. 7380.
                                I am claiming that our consumption of water under the free limit.

                                So do needful help by waving off Bill generated on 30.09.2018
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                It has been four days, they are not suppling water to amritpuri, East of kailash area. And no one even bothered to update the people of the locality on this. What kind of management is this?
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                                  TRISHLA SURI
                                  from Delhi, Delhi
                                  Oct 25, 2018
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                                  Address: New Delhi, Delhi, 110018
                                  Website: Delhi Jal Board

                                  Regarding k. No. [protected]. Water meter is maybe not working or giving wrong reading as for the past 2-3 months the bill is coming more than rs. 3000/-. Can you please imagine old parents using water to the extent of[protected] rs.

                                  The representative came and just went without taking any proper action for the meter.
                                  Kindly send the representative to check the meter and rectify the same if not correct reading is shown as i am not going to pay rs. 4020 this month though last month i paid more than rs. 3000/- for the faulty billing. This is just unnecessary harrassment to the public by overcharging the bills.
                                  Please look into the matter and reverse the charges levied as old parents cant use the water to the extent of rs. 3000 billing. Hope you understand.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  I live in baljeet nagar west patel nagar. since last 3 days we are facing water scarcity here. Either duration of the water supply has been reduced drastically or some infra-issue..but even the low amount of water which is coming is dirty..
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                                    jhatuntun9870
                                    from Noida, Uttar Pradesh
                                    Oct 24, 2018
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                                    Address: North Delhi, Delhi, 110036

                                    Respected sir,

                                    Delhi jal board k. No [protected]
                                    Name :- mr. Tun tun jha
                                    Address:- kh. No 1051, p. No - 43, gali no.08, b-block kadi vihar, kadipur village - 110036, wants to inform you that my water meter was found functioning improperly while tested by the meter reader., after which he gave us a bill of rs. 596 /- only, and said us to replace the water meter with a tested and licensed one by the bis and delhi jal board. And then submit the report with supporting documents at the zonal revenue officer of the area.
                                    So i want help in this matter for further steps by the concerned authority.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Hi

                                    My DJB K No. is [protected].I am getting excess bill from Delhi Jal Board past 1 year. An officer from Delhi Jal Board came to my house and threatened me that he'll disconnect water supply. While I am regular customer who is paying water bill on regular basis.
                                    For now almost 1 month there is very little or absolutely no pressure so that water can be stored in overhead tank many times The above mentioned house is at the end of the line
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