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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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K
Karan. Rawat44393
from Delhi, Delhi
Nov 6, 2018
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Address: New Delhi, Delhi, 110003
Website: Delhi jal board

Hello chairperson,
Hope you doing good!
I am umesh rawat, resident number-c2/87 lodhi colony new delhi-03. I had made request for meter fix in home resident around 6month back, my compliant number-945. Yesterday i received a msg of bill $2489 which is i think the wrong amount as i didn't consume that much amount of water because perilously on average we recived bill of amount $900 in june and july and on august we recived $1350 and now it's huge amount which has to investigate. My main concern is whenever i called in customer care they told me your complaint is proceed ahead but it has been 6month still i am waiting for water meter and i am paying that much illegal charge of water but i hight time now.

Hope you will see in this matter and revert me back.

Regards
Umesh rawat
[protected]
Karan. [protected]@gmail.com
Delhi Jal Board customer support has been notified about the posted complaint.
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    Dr Imran
    from Mumbai, Maharashtra
    Nov 5, 2018
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    Address: New Delhi, Delhi, 110008
    Website: djb.gov.in

    We resident of 34 block west patel nagar, delhi. Suffring from highly contaminated, smelly and black colour water supply from djb from the past few months intermittently. Which is not even safe for cleaning purpose and other house hold.
    Kindly look into the matter and resolve it as soon as possible.

    Resident
    West patel nagar
    +1 photos
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    Delhi Jal Board customer support has been notified about the posted complaint.
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      Y
      ycj
      from Delhi, Delhi
      Nov 2, 2018
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      Address: New Delhi, Delhi, 110093

      Sir,
      My house is close from the month of feb.2018. Earlier bill was sending for minimum consumption amount. Suddenly in the month of july it was for rs.609/-
      Sept. It was for rs.1958/-
      Oct. It raised to rs.2533/-
      However, house is still closed.
      I appealed to inform us the details of charges. I am receiving sms for bill amt. Due.
      I am still out of city and not residing in my house. I request to inform me minimum charges in case of close house. Djb replied through sms - your complaint closed.
      No reason and clarification given for closure of complaint.

      Yogesh ch joshi
      29 bank colony, mandoli nand nagari
      Delhi-110093
      Delhi Jal Board customer support has been notified about the posted complaint.
      I have recd the bill 120000 above in 3 month I have shocked see the bill and also log Conplaint in Dekhi Jal board no one see my query still ???kindly resolve my concern

      inflated bill (k no.6692730000) - Comment #3262161 - Image #0
      inflated bill (k no.6692730000) - Comment #3262161 - Image #1
      inflated bill (k no.6692730000) - Comment #3262161 - Image #2
      I am from east guru Angad nagar which comes under the east delhi. Our area is suffering from dirty and smelly water from past one month which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from sewerage line.I hope you will take necessary actions as soon as possible.
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        D
        Dada Dev Hospital
        from New Delhi, Delhi
        Nov 2, 2018
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        The delhi jal board water pipeline at the main gate of shri dada dev maitri avum shishu chikitsalaya hospital is broken since last ten days and water logging is there resulting breeding of mosquitoes that spread dengue/malaria.

        Road of main gate is also broken due to water logging.

        Do the needful as soon as possible.

        Medical superintendent
        Sddmasc
        +1 photos
        Delhi Jal Board customer support has been notified about the posted complaint.
        Dear sir i am manju prasher r/o f-111 a gali no 81 part third mahavir enclave uttam nagar new delhi and meetar K No [protected] is not proper working also so i humblly request submiting my complaint for this meetar work thank you
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          D
          Dhrjain
          from Mohali, Punjab
          Nov 1, 2018
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          Address: New Delhi, Delhi, 110032

          Dear sir/madam,
          I want to complaint against bill raised by delhi jal board is to much high because he added arrear charges - 1181.45 and total bill amount is 2171 our k. No. [protected] and i am not able to pay this charge.
          Please resolve this problem as soon as possible so i pay the relevant bill.

          Thanks for your kind co-operation.

          Best regard
          Dhruv
          Delhi Jal Board customer support has been notified about the posted complaint.
          Nov 09, 2018
          Updated by Dhrjain
          Dear sir/madam,
          Pls resolve my bill issue so I pay the bill.

          Best regards
          Dhruv jain
          K number [protected] i have recieved huge amount of bill of Rs.2859 I want my transaction history why i recived huge amount before this bill i have recieved Rs. 0 amount of bill
          In dwarka water supply line 100mtr road village mundka delhi-110041 heavy water is being leak from last 2 yrs. For any other quires contact- parmod vats ph:[protected]
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            R
            Riadas20
            from Delhi, Delhi
            Oct 31, 2018
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            Address: New Delhi, Delhi, 110015

            Hi sir

            Looking forward for your intervention on this. As i am not able to contact djb customer support team on phone on their 1916 number where in the option 2 doesn’t work. My parents are senior citizens and can’t go around looking for a resolution. As everything is digital but there is no way of getting this issue addressed.
            This is in regards to my k number[protected]. My current bill shows an arrear of rs884 however this has been raised to delhi jal board last month that since past few bills there seems to be a discrepancy and we wanted to get the meter checked. Since we are on rent and the bill is in the name of the owner we have been advised to ask the owner to raise the complaint for getting the meter checked but so far there is no action taken. We have been paying the bills on time always. Request your intervention in this and want to get the meter checked so that we can pay the bill at our earliest. Along with this discrepancy i see a meter rent added on my bill. I am a tenant and that amount isn’t added to my landlords bill but to my bill. Kindly correct that too.
            Looking forward for the maximum support and timely response

            Regards
            Shreshtha
            Contact number-[protected]
            Delhi Jal Board customer support has been notified about the posted complaint.
            Some people drink alcohol during their duty at night shift in sec 23 Rohini
            Name of that peoples are name give below
            1. Yatish Chander
            2. Jaghful Singh
            I have been in Patel Nagar since 1951. My water bill has been Rs 150/- to Rs 250/- per month I have been paying on line. But today I got the bill Rs 5053/-
            I feel that there is some thing basically wrong with meter. can you send some one to look into meter Can you send some one to do the correction
            Dr G.G. Mansharamani
            I find on occassions SMS Msgs are being sent in my Mobile ([protected]) with some K No which is not of mine. My K No is [protected]. You are requested to look into the Matter immediately to sort it out. Please inform me suitably. Soumyen Mitra, 514, Mandakini Enclave, Alaknanda, New Delhi 110019
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              V
              Vikas kumar 1491
              from Gurgaon, Haryana
              Oct 31, 2018
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              Address: New Delhi, Delhi

              I purshotam kumar (Kno. [protected]) is having issue with billing process.
              False bill is generated without taking proper reading from meter.
              I am senior citizen and unable to visit concerned department.
              I have paid the bill

              I request you to check my previous bills and readings and generate bill according to it.
              And please reimburse my bill amount that is already paid.

              Thanking you
              [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              In area west sagarpur there is no water supply since yesterday morning. And not even now its more then 16 hours how can people survive without water. And you people cut water for long time without even inform the public plz resolve this problem as soon as possible.
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                V
                Vikas kumar 1491
                from Gurgaon, Haryana
                Oct 30, 2018
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                Address: New Delhi, Delhi

                I vikas kumar (Kno. [protected]) is having issue with billing process.
                False bill is generated without taking proper reading from meter.
                My last reading for 151 days i. E. 19-apr-2018 to 17-sep-2018 is 119 unit and i have paid the bill.

                I request you to check my previous bills and readings and generate bill according to it.
                And please reimburse my bill amount that is already paid.

                Thanking you
                Vikas kumar
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  S
                  Sahil3991
                  from Delhi, Delhi
                  Oct 26, 2018
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                  bad quality water supply in rohini sector-24

                  Address: New Delhi, Delhi, 110085

                  Sir/madam
                  For the past ine week the supply water is very dirty. The color of the water is black and smells foul also. It had increases the problems of aching, rough skin, pimples. We are getting water supply at the alternate days and then also the water quality level is so bad, then what for we are paying so high for our so called rohini residential status when there are so bad government services for daily needs.
                  Please find...
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                  R
                  rajiv walia
                  from Gurgaon, Haryana
                  Oct 26, 2018
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                  Address: New Delhi, Delhi, 110005

                  There was a water pipe leaking just outside my house and water was seen coming out through the pavement stones. Delhi jal board carried out repairs for which they had to dig the pavement. The workers have left the pavement all broken up and the stones are piled up all over making it very difficult to walk. The whole lace now looks dirty and muddy.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    R
                    Ripudaman Sharma
                    from Pune, Maharashtra
                    Oct 25, 2018
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                    Address: New Delhi, Delhi, 110045

                    Dear Sir/ madam,

                    This is to inform you that i suspect wrong billing of my K.No- [protected].

                    As on May 2018, I received SMS for No Payment Required, SMS enclosed.

                    Bill Generated on 30.12.2018 for Rs. 7380 which is very High as per my family consumption.

                    So i humbly request to re- visit my Bill and wave off my Bill amounting Rs. 7380.
                    I am claiming that our consumption of water under the free limit.

                    So do needful help by waving off Bill generated on 30.09.2018
                    +2 photos
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    It has been four days, they are not suppling water to amritpuri, East of kailash area. And no one even bothered to update the people of the locality on this. What kind of management is this?
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                      T
                      TRISHLA SURI
                      from Delhi, Delhi
                      Oct 25, 2018
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                      Address: New Delhi, Delhi, 110018
                      Website: Delhi Jal Board

                      Regarding k. No. [protected]. Water meter is maybe not working or giving wrong reading as for the past 2-3 months the bill is coming more than rs. 3000/-. Can you please imagine old parents using water to the extent of[protected] rs.

                      The representative came and just went without taking any proper action for the meter.
                      Kindly send the representative to check the meter and rectify the same if not correct reading is shown as i am not going to pay rs. 4020 this month though last month i paid more than rs. 3000/- for the faulty billing. This is just unnecessary harrassment to the public by overcharging the bills.
                      Please look into the matter and reverse the charges levied as old parents cant use the water to the extent of rs. 3000 billing. Hope you understand.
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      I live in baljeet nagar west patel nagar. since last 3 days we are facing water scarcity here. Either duration of the water supply has been reduced drastically or some infra-issue..but even the low amount of water which is coming is dirty..
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                        J
                        jhatuntun9870
                        from Noida, Uttar Pradesh
                        Oct 24, 2018
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                        Address: North Delhi, Delhi, 110036

                        Respected sir,

                        Delhi jal board k. No [protected]
                        Name :- mr. Tun tun jha
                        Address:- kh. No 1051, p. No - 43, gali no.08, b-block kadi vihar, kadipur village - 110036, wants to inform you that my water meter was found functioning improperly while tested by the meter reader., after which he gave us a bill of rs. 596 /- only, and said us to replace the water meter with a tested and licensed one by the bis and delhi jal board. And then submit the report with supporting documents at the zonal revenue officer of the area.
                        So i want help in this matter for further steps by the concerned authority.
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        Hi

                        My DJB K No. is [protected].I am getting excess bill from Delhi Jal Board past 1 year. An officer from Delhi Jal Board came to my house and threatened me that he'll disconnect water supply. While I am regular customer who is paying water bill on regular basis.
                        For now almost 1 month there is very little or absolutely no pressure so that water can be stored in overhead tank many times The above mentioned house is at the end of the line
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                          oppandey
                          from Bengaluru, Karnataka
                          Oct 24, 2018
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                          Address: 110043

                          Money deposited on 15.10.2016 for water connection, meter installed on december 2017 but still water supply not started but billing started.
                          Kno [protected]
                          I lodge complaint many time on delhi jal board website but not geting any update about my grievance status. Last grievance lodged on 22.05.2018 and pending with dy. Secretory. I remind them many time too but still no reply received.

                          Grievance registration number : gnctd/e/2018/02694

                          A compensation should provided to me for not providing water supply after deposit of money after 02 years.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            Shakuntalam88
                            from Mumbai, Maharashtra
                            Oct 24, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110029

                            Hello,

                            There's a building behind my house, where every couple of days, the water tank above the building that keeps overflowing. It overflows for upto six to seven hours every time, with all the water dropping from the building and flowing into the ground. The building owners don't seem to care about it as it keeps happening every two to three days. Lot of times it overflows all night long.

                            I don't know where to complaint, so posting it here.

                            This is happening in b-2 block, safdarjung enclave.

                            Here's the google maps link to the exact location of the water wastage:

                            https://goo.gl/maps/UNK5ukFE85w

                            Someone please look into this, as its disheartening to hear so much water get wasted ever so often.

                            Regards
                            Apr 24, 2019
                            Complaint marked as Resolved 
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              A
                              aruna.jaryal
                              from Delhi, Delhi
                              Oct 24, 2018
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                              Address: New Delhi, Delhi, 110062

                              Sir,

                              I am aruna devi lived in block no.-1, house no. 158, dakshinpuri, new delhi-110062. It is stated that in front of my house a sewer (Gutter) is fully of dirty water for several days and dirty water flow in my house. My husband had lodged a complaint for local area. But, sorry to say nobody comes for cleaning the sewer. Sir kindly help me immediately.

                              With regards,

                              Aruna
                              Block no.-1, house no. 158,
                              Dakshinpuri,
                              New delhi-110062
                              Mobile no.-[protected]
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                Manogna Ganiya
                                from Delhi, Delhi
                                Oct 24, 2018
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                                Address: New Delhi, Delhi, 110008

                                We are not getting water in many lanes in west patel nagar (110008) delhi... It is getting difficult for us.. Women are facing more problem during tgeir cycle period... We neither have water for toilet nor for cooking purpose... Atmost difficulty since 3 days... As a student preparing for upsc, it is disturbing my preparation aswell.. So i hardly request you people to take an immediate action...
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Astro Ananta Sharma
                                  from Delhi, Delhi
                                  Oct 24, 2018
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                                  Address: 110008

                                  There has been no water supply since 3 days in y block of west patel nagar.
                                  Please resolve it
                                  Water is very basic necessity.
                                  It is becoming very difficult
                                  Even there is no drinking water
                                  In past 3 months there is no regular water supply in the area
                                  Kindly resolve it asap
                                  Please supply water 2 times in the morning and evening on regular basis
                                  It is becoming very difficult to manage almost everyday without water
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Anil kumar santyal
                                    from Gurgaon, Haryana
                                    Oct 23, 2018
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                                    Address: New Delhi, Delhi, 110059
                                    Website: DELHI JAL BOARD

                                    Dear sir,

                                    My kno no[protected] area code a-65, nangloi water service. I inform you sir reader"s take wrong reading as on date 22/8/18. Our correct reading is 1045 but reader noted 1015 instead of 1045 this is totally reader"s mistake its not possiblle we consume 39 unit in 123 days in our bill no[protected] dt31/8/18. Every month our avg consumption approx 17-18 unit. Pls check my previous consumption report. New bill[protected] dt 22/10/18 showing status 1015 dt 22/8/18 and 22/10/18 showing 1081. Pls correct 1045 dt 22/8/18 to 1081 dt22/10/18. Pls revised this bill we can afford this amt 1565/28. (61 days) we cannnot use 66 unit in 61 days because our we use approx 17-18 unit. Pls revised this and look the my back consumption history and do needfull. I again say this totally reader mistake. Dear sir pls help us and solve our problem and reader never do such as mistake.

                                    B/regds
                                    Anil kumar
                                    [protected]
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Oct 23, 2018
                                    Updated by Anil kumar santyal
                                    Dear sir,

                                    My KNO NO[protected] Area code A-65, nangloi water service .I inform you sir Reader"s take wrong reading as on date 22/8/18 .our correct reading is 1045 but reader noted 1015 instead of 1045 this is totally reader"s mistake its not possiblle we consume 39 unit in 123 days in our bill no[protected] dt31/8/18.Every month our avg consumption approx 17-18 unit .pls check my previous consumption report.New bill[protected] dt 22/10/18 showing status 1015 dt 22/8/18 and 22/10/18 showing 1081 .pls correct 1045 dt 22/8/18 to 1081 dt22/10/18 .pls revised this bill we cannot afford this amt 1565/28.(61 days) we cannnot use 66 unit in 61 days because our we use approx 17-18 unit.pls revised this and look the my back consumption history and do needfull.I again say this totally reader mistake .DEAR SIR PLS HELP US AND SOLVE OUR PROBLEM AND READER NEVER DO SUCH AS MISTAKE.

                                    ANIL KUMAR
                                    MOB-[protected]
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                                      RajiVijaykumar
                                      from Jaipur, Rajasthan
                                      Oct 22, 2018
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                                      Address: New Delhi, Delhi, 110055

                                      Respected sir,

                                      Residence of l -242 laxman puri paharganj, nabi karim new delhi-110055 namely gautam son of gyasi ram wants to do illegal boring at residence at l -242 laxman puri paharganj new delhi-110055. According to supreme court rule and regulations any type of boring is banned. The person namely gautam who is doing illega boring that buliding is not secure and have week roots tha building address is l -239 laxman puri paharganj new delhi-110055 have risk of falling down.

                                      Please take the necessary action and prevent them from taking illegal connections and damaging the public property.

                                      Regards

                                      Raji w/o vijay kumar
                                      L - 173 laxman puri paharganj new delhi-110055
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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