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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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J
jhatuntun9870
from Noida, Uttar Pradesh
Oct 24, 2018
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Address: North Delhi, Delhi, 110036

Respected sir,

Delhi jal board k. No [protected]
Name :- mr. Tun tun jha
Address:- kh. No 1051, p. No - 43, gali no.08, b-block kadi vihar, kadipur village - 110036, wants to inform you that my water meter was found functioning improperly while tested by the meter reader., after which he gave us a bill of rs. 596 /- only, and said us to replace the water meter with a tested and licensed one by the bis and delhi jal board. And then submit the report with supporting documents at the zonal revenue officer of the area.
So i want help in this matter for further steps by the concerned authority.
Delhi Jal Board customer support has been notified about the posted complaint.
Hi

My DJB K No. is [protected].I am getting excess bill from Delhi Jal Board past 1 year. An officer from Delhi Jal Board came to my house and threatened me that he'll disconnect water supply. While I am regular customer who is paying water bill on regular basis.
For now almost 1 month there is very little or absolutely no pressure so that water can be stored in overhead tank many times The above mentioned house is at the end of the line
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    O
    oppandey
    from Bengaluru, Karnataka
    Oct 24, 2018
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    Address: 110043

    Money deposited on 15.10.2016 for water connection, meter installed on december 2017 but still water supply not started but billing started.
    Kno [protected]
    I lodge complaint many time on delhi jal board website but not geting any update about my grievance status. Last grievance lodged on 22.05.2018 and pending with dy. Secretory. I remind them many time too but still no reply received.

    Grievance registration number : gnctd/e/2018/02694

    A compensation should provided to me for not providing water supply after deposit of money after 02 years.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      S
      Shakuntalam88
      from Mumbai, Maharashtra
      Oct 24, 2018
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      Address: New Delhi, Delhi, 110029

      Hello,

      There's a building behind my house, where every couple of days, the water tank above the building that keeps overflowing. It overflows for upto six to seven hours every time, with all the water dropping from the building and flowing into the ground. The building owners don't seem to care about it as it keeps happening every two to three days. Lot of times it overflows all night long.

      I don't know where to complaint, so posting it here.

      This is happening in b-2 block, safdarjung enclave.

      Here's the google maps link to the exact location of the water wastage:

      https://goo.gl/maps/UNK5ukFE85w

      Someone please look into this, as its disheartening to hear so much water get wasted ever so often.

      Regards
      Apr 24, 2019
      Complaint marked as Resolved 
      Delhi Jal Board customer support has been notified about the posted complaint.
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        A
        aruna.jaryal
        from Delhi, Delhi
        Oct 24, 2018
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        Address: New Delhi, Delhi, 110062

        Sir,

        I am aruna devi lived in block no.-1, house no. 158, dakshinpuri, new delhi-110062. It is stated that in front of my house a sewer (Gutter) is fully of dirty water for several days and dirty water flow in my house. My husband had lodged a complaint for local area. But, sorry to say nobody comes for cleaning the sewer. Sir kindly help me immediately.

        With regards,

        Aruna
        Block no.-1, house no. 158,
        Dakshinpuri,
        New delhi-110062
        Mobile no.-[protected]
        Delhi Jal Board customer support has been notified about the posted complaint.
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          M
          Manogna Ganiya
          from Delhi, Delhi
          Oct 24, 2018
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          Address: New Delhi, Delhi, 110008

          We are not getting water in many lanes in west patel nagar (110008) delhi... It is getting difficult for us.. Women are facing more problem during tgeir cycle period... We neither have water for toilet nor for cooking purpose... Atmost difficulty since 3 days... As a student preparing for upsc, it is disturbing my preparation aswell.. So i hardly request you people to take an immediate action...
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            Astro Ananta Sharma
            from Delhi, Delhi
            Oct 24, 2018
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            Address: 110008

            There has been no water supply since 3 days in y block of west patel nagar.
            Please resolve it
            Water is very basic necessity.
            It is becoming very difficult
            Even there is no drinking water
            In past 3 months there is no regular water supply in the area
            Kindly resolve it asap
            Please supply water 2 times in the morning and evening on regular basis
            It is becoming very difficult to manage almost everyday without water
            Delhi Jal Board customer support has been notified about the posted complaint.
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              A
              Anil kumar santyal
              from Gurgaon, Haryana
              Oct 23, 2018
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              Address: New Delhi, Delhi, 110059
              Website: DELHI JAL BOARD

              Dear sir,

              My kno no[protected] area code a-65, nangloi water service. I inform you sir reader"s take wrong reading as on date 22/8/18. Our correct reading is 1045 but reader noted 1015 instead of 1045 this is totally reader"s mistake its not possiblle we consume 39 unit in 123 days in our bill no[protected] dt31/8/18. Every month our avg consumption approx 17-18 unit. Pls check my previous consumption report. New bill[protected] dt 22/10/18 showing status 1015 dt 22/8/18 and 22/10/18 showing 1081. Pls correct 1045 dt 22/8/18 to 1081 dt22/10/18. Pls revised this bill we can afford this amt 1565/28. (61 days) we cannnot use 66 unit in 61 days because our we use approx 17-18 unit. Pls revised this and look the my back consumption history and do needfull. I again say this totally reader mistake. Dear sir pls help us and solve our problem and reader never do such as mistake.

              B/regds
              Anil kumar
              [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
              Oct 23, 2018
              Updated by Anil kumar santyal
              Dear sir,

              My KNO NO[protected] Area code A-65, nangloi water service .I inform you sir Reader"s take wrong reading as on date 22/8/18 .our correct reading is 1045 but reader noted 1015 instead of 1045 this is totally reader"s mistake its not possiblle we consume 39 unit in 123 days in our bill no[protected] dt31/8/18.Every month our avg consumption approx 17-18 unit .pls check my previous consumption report.New bill[protected] dt 22/10/18 showing status 1015 dt 22/8/18 and 22/10/18 showing 1081 .pls correct 1045 dt 22/8/18 to 1081 dt22/10/18 .pls revised this bill we cannot afford this amt 1565/28.(61 days) we cannnot use 66 unit in 61 days because our we use approx 17-18 unit.pls revised this and look the my back consumption history and do needfull.I again say this totally reader mistake .DEAR SIR PLS HELP US AND SOLVE OUR PROBLEM AND READER NEVER DO SUCH AS MISTAKE.

              ANIL KUMAR
              MOB-[protected]
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                R
                RajiVijaykumar
                from Jaipur, Rajasthan
                Oct 22, 2018
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                Address: New Delhi, Delhi, 110055

                Respected sir,

                Residence of l -242 laxman puri paharganj, nabi karim new delhi-110055 namely gautam son of gyasi ram wants to do illegal boring at residence at l -242 laxman puri paharganj new delhi-110055. According to supreme court rule and regulations any type of boring is banned. The person namely gautam who is doing illega boring that buliding is not secure and have week roots tha building address is l -239 laxman puri paharganj new delhi-110055 have risk of falling down.

                Please take the necessary action and prevent them from taking illegal connections and damaging the public property.

                Regards

                Raji w/o vijay kumar
                L - 173 laxman puri paharganj new delhi-110055
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  A
                  Anil kumar santyal
                  from Gurgaon, Haryana
                  Oct 22, 2018
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                  Address: New Delhi, Delhi, 110059
                  Website: DELHI JAL BOARD

                  Dear sir,

                  My (Kno no-[protected]) previous bill no[protected] dt31/8/18 reading showing in bill 976-1015 =39 unit in 123 days bill amt rs=0 (Showing wrong reading and today new bill amt rs 1566/- how now reader take 1066 unit dt 22/10/18 (61 days) 51 unit. Pls revised my bill 184 days (90 unit) include both bill we cannot pay rs 1566/- because this totally reader mistake why we pay this. Every time my bill amt is zero amount ans our consumption approx 15 unit per monnts. Pls see
                  My last water consumption unit and revised my this bill.

                  Thanks
                  B/regds
                  Anil
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Oct 22, 2018
                  Updated by Anil kumar santyal
                  Dear sir,

                  My (KNO NO-[protected] ) previous bill no[protected] dt31/8/18 reading showing in bill 976-1015 =39 unit in 123 days bill amt RS=0 (showing wrong reading and today new bill amt RS 1566/- How now reader take 1066 unit dt 22/10/18 ( 61 days) 51 unit . pls revised my bill 184 days (90 unit)include both bill we cannot pay RS 1566/- Because this totally reader mistake why we pay this. Every time my bill amt is zero amount ans our consumption approx 15 unit per monnts.pls see
                  my last water consumption unit and revised my this bill.

                  thanks
                  b/regds
                  anil([protected])
                  Sir, kno number[protected], Address B-10, flat 1, Paryavan complex, Delhi, my water meter has been stolen from outside my house, I kindly request you to please install another meter.
                  Thanking you, your faithfully,
                  Sarla govil.
                  Mbl [protected]
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                    G
                    Ganesh Kumar Chandel
                    from Noida, Uttar Pradesh
                    Oct 22, 2018
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                    Address: 110091
                    Website: East delhi jal board East

                    Sir we are facing some problems with here supply water, kalyan puri house number 20/47to 20/55, here supply water is not coming regularly clear, we are drinking dirty water and all family members here falling illness and diseases, here 7to 8 houses not properly drinking clear water, water dirty coming, please kindly immediately take a action against this water supply, we are all family except to take some decisions, thankfully your responses,
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      B
                      Bharat Bhusan Bansal
                      from Delhi, Delhi
                      Oct 22, 2018
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                      Address: 110032
                      Website: [email protected]

                      Hello djb team,
                      My name is bharat bhushan bansal living in 1/2963 gali no 14 ram nagar shadra (Jaiswal marg bala ji pani agency).
                      We are getting dirty and smelly water from last three months.
                      It is not first time it happening. We are facing this issue from long time and would request you please take some serious action to rectify this problems.
                      Water is the most purity which should be pure and clean to be able to drink and use for other tasks.
                      I hope you will understand the situation and will soon take serious n effective action to resolve this problem.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        J
                        Jipoo shab
                        from Noida, Uttar Pradesh
                        Oct 21, 2018
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                        Some people drink alcohol during their duty at their night shift in sec 23 rohini those people name are given below
                        1. Jagful singh
                        2. Yatish chander
                        They also miss behave with their junior during duty
                        They don't do their duty
                        I request you to submit this complain to
                        The chief executive officer
                        Delhi jal board jhandewalan karol bach
                        Delhi - 110005
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        My connection K.No. is [protected]. This month when I received the bill, there was an addition of 5053.92 as arrears were Levied in my account. I have been paying my was bill without any delay regularly. I don't why these arrears have been charged. Delhi Jal Board need to check their account and get this removed from my bill.
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                          A
                          Ash1972
                          from Mumbai, Maharashtra
                          Oct 21, 2018
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                          average water bill

                          This complaint has reference to k. No. [protected] for flat no. 14-d, motia khan, lig flat, delhi

                          We have replaced the faulty water meter 1 year back. Meter no - 046454 of kranti brand, present water meter reading 1118 dated 15th oct 18. The same had been notified to competent authorities in the past. But, to my surprise we are receiving average water bill of 1 year back consumption since nobody is residing at the house from...
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                          S
                          Shikshalaya :A Real Learning Place
                          from Noida, Uttar Pradesh
                          Oct 21, 2018
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                          Address: New Delhi, Delhi, 110014

                          I am complaining on the behalf of shikshalaya: a real learning place, jangpura b. We are facing this problem from more than 2 weeks now.
                          All water used in school goes to the sewage, which is outside the school but all water is coming out on road and a lot of mosquitoes are laying eggs there.
                          It's very unhygienic for kids.
                          School address is 10 mathura road, jangpura b, near rajdoot hotel.
                          No-[protected]; [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            J
                            jaysin90
                            from Noida, Uttar Pradesh
                            Oct 20, 2018
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                            Address: New Delhi, Delhi, 110053
                            Website: djb.gov.in/DJBPortal

                            Dear sir

                            We already payed amount of water supply by cash up to 16july2018 bill. After a long time no one came for routine checkup and suddenly one day a guy came and without knowledge of any past billed payed history. He charged unnecessary amount. This amount is unexpectable and in our past we didn't received this much of amount. I complained but no one took action

                            I humbly requesting you. Please take an action and let us know immediately.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              A
                              aAshok@1982
                              from Delhi, Delhi
                              Oct 19, 2018
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                              Address: New Delhi, Delhi, 110086

                              Ref: kno - [protected], delhi jal board
                              Sir/madam,
                              Reference to above i would like to inform that this new connection was provided in july 2016 for domestic consumption. Since then no body has turned up to take metre reading but i have been receiving bills.
                              Even after 2 years my metre reads 133 m3, which is below the limit of 20 kl given by delhi govt. But in their bill they have been charging me for huge consumption (Almost 592 units).
                              My complaints are not getting heard anywhere requested to please help
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                S
                                s h idrisi
                                from Delhi, Delhi
                                Oct 18, 2018
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                                A complaint received from AE (Electrical) regarding foul smell emitting from potable drinking water supplied to water supply in Lal Bahadur Shastri Hospital.In this regard it is informed we have many complaints but no solution has been made and this water also has been used by patients.
                                You are therefore, requested to kindly check the water supply for contamination with server line.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  S
                                  Sarthak Kapoor
                                  from Gurgaon, Haryana
                                  Oct 17, 2018
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                                  Address: New Delhi, Delhi, 110091

                                  Respected sir/madam,
                                  My kno is [protected] and i am a resident of mayur vihar-1. My meter is currently showing a meter reading of 291and meter reading last month was 281. However, the recorded meter reading shown on my last bill was 633 due to which my bill amount is significantly higher than the actual amount to be paid. I am enclosing the photo of the latest bill, meter reading of september and current meter reading. I also came last month to inform about the ongoing problem in my water bill. The concerned authorities told me that the bill will automatically get corrected after the meter reading is recorded for the upcoming month. However, there is no improvement in the situation and the person who took the meter reading is showing no interest to help me out. Instead, my water bill now shows that meter is non-functional. Please look into my matter and help me resolve this problem.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  I m resident of C block surajmal vihar. There is hardly 30 min water supply in our area early morning since a month. We r unable to fill water. Its major problem we people r facing. Those who dont have borewells r unable to carry there activities. Pls look into the matter...6
                                  Shweta C 274 surajmal vihar delhi 110092
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                                    kumkum bhatnagar
                                    from Delhi, Delhi
                                    Oct 17, 2018
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                                    Address: 110017

                                    Sir,
                                    Please refer to kno. Mentioned above.in this connection it is stated that bill for the period june to august was for rs. 9067, which was too high as in the past 7 yrs we have not made payment for more than rs. 3-4 thousand for two month cycle. It is also surprising as the house was not in use from 20th july to 10th sept. We took up the matter with djb saket office who advised us to get the meter tested, which showed that meter was not defective. We met the zro sh des raj on 6th oct who also showed his inability to do any thing as the meter testing report is correct. Now we are in a fix as to whom to approach as no one goes by logic as to reason of this inflated bill. The premises was also got inspected as to any tempering in the line etc, which was also found in order. We request that the bill may be revised on the basis of last years consumption. We have however made the payment of this bill to avoid penalty etc.
                                    Kumkum bhatnagar
                                    B 23 2nd floor shivalik malviya nagar
                                    New delhi 110017
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Amount of Rs 1584 has been debited to my bank account from djb online bill desk payment option but the transaction status shows failed transaction bil no.[protected] dated 17/10/2018 against water connection Kno.[protected]
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                                      C
                                      chumai
                                      from Delhi, Delhi
                                      Oct 16, 2018
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                                      Address: New Delhi, Delhi, 110059
                                      Website: djb.gov.in/DJBPortal/portals/DJBCustomer.portal

                                      K no. - [protected], please refund my money credited in your account... The bill amount sent by you was wrong, but i made the payment. But now when i checked the actual meter reading, it was way below the reading mentioned on bill... So called up 1916 & regenerated the bill.

                                      Now the billing is zero dues, so whole amount credited in my account which is around 1800, i request pls refund my money as my track record says i never consumed beyond limit... I am sure it will not happen in future because the tank size & water comes on alternate days... So i hardly consume 10000 kl in month however 20000 is the limit for any billing...

                                      Customer care of delhi jal board is saying that no provision of refund... But i need this money back urgently
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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