Delhi Jal Board Complaints & Reviews

Money deposited on 15.10.2016 for water connection, meter installed on december 2017 but still water supply not started but billing started.
Kno [protected]
I lodge complaint many time on delhi jal board website but not geting any update about my grievance status. Last grievance lodged on 22.05.2018 and pending with dy. Secretory. I remind them many time too but still no reply received.

Grievance registration number : gnctd/e/2018/02694

A compensation should provided to me for not providing water supply after deposit of money after 02 years.

Hello,

There's a building behind my house, where every couple of days, the water tank above the building that keeps overflowing. It overflows for upto six to seven hours every time, with all the water dropping from the building and flowing into the ground. The building owners don't seem to care about it as it keeps happening every two to three days. Lot of times it overflows all night long.

I don't know where to complaint, so posting it here.

This is happening in b-2 block, safdarjung enclave.

Here's the google maps link to the exact location of the water wastage:

https://goo.gl/maps/UNK5ukFE85w

Someone please look into this, as its disheartening to hear so much water get wasted ever so often.

Regards

Sir,

I am aruna devi lived in block no.-1, house no. 158, dakshinpuri, new delhi-110062. It is stated that in front of my house a sewer (Gutter) is fully of dirty water for several days and dirty water flow in my house. My husband had lodged a complaint for local area. But, sorry to say nobody comes for cleaning the sewer. Sir kindly help me immediately.

With regards,

Aruna
Block no.-1, house no. 158,
Dakshinpuri,
New delhi-110062
Mobile no.-[protected]

We are not getting water in many lanes in west patel nagar (110008) delhi... It is getting difficult for us.. Women are facing more problem during tgeir cycle period... We neither have water for toilet nor for cooking purpose... Atmost difficulty since 3 days... As a student preparing for upsc, it is disturbing my preparation aswell.. So i hardly request you people to take an immediate action...

There has been no water supply since 3 days in y block of west patel nagar.
Please resolve it
Water is very basic necessity.
It is becoming very difficult
Even there is no drinking water
In past 3 months there is no regular water supply in the area
Kindly resolve it asap
Please supply water 2 times in the morning and evening on regular basis
It is becoming very difficult to manage almost everyday without water

Dear sir,

My kno no[protected] area code a-65, nangloi water service. I inform you sir reader"s take wrong reading as on date 22/8/18. Our correct reading is 1045 but reader noted 1015 instead of 1045 this is totally reader"s mistake its not possiblle we consume 39 unit in 123 days in our bill no[protected] dt31/8/18. Every month our avg consumption approx 17-18 unit. Pls check my previous consumption report. New bill[protected] dt 22/10/18 showing status 1015 dt 22/8/18 and 22/10/18 showing 1081. Pls correct 1045 dt 22/8/18 to 1081 dt22/10/18. Pls revised this bill we can afford this amt 1565/28. (61 days) we cannnot use 66 unit in 61 days because our we use approx 17-18 unit. Pls revised this and look the my back consumption history and do needfull. I again say this totally reader mistake. Dear sir pls help us and solve our problem and reader never do such as mistake.

B/regds
Anil kumar
[protected]

Respected sir,

Residence of l -242 laxman puri paharganj, nabi karim new delhi-110055 namely gautam son of gyasi ram wants to do illegal boring at residence at l -242 laxman puri paharganj new delhi-110055. According to supreme court rule and regulations any type of boring is banned. The person namely gautam who is doing illega boring that buliding is not secure and have week roots tha building address is l -239 laxman puri paharganj new delhi-110055 have risk of falling down.

Please take the necessary action and prevent them from taking illegal connections and damaging the public property.

Regards

Raji w/o vijay kumar
L - 173 laxman puri paharganj new delhi-110055

Dear sir,

My (Kno no-[protected]) previous bill no[protected] dt31/8/18 reading showing in bill 976-1015 =39 unit in 123 days bill amt rs=0 (Showing wrong reading and today new bill amt rs 1566/- how now reader take 1066 unit dt 22/10/18 (61 days) 51 unit. Pls revised my bill 184 days (90 unit) include both bill we cannot pay rs 1566/- because this totally reader mistake why we pay this. Every time my bill amt is zero amount ans our consumption approx 15 unit per monnts. Pls see
My last water consumption unit and revised my this bill.

Thanks
B/regds
Anil

Sir we are facing some problems with here supply water, kalyan puri house number 20/47to 20/55, here supply water is not coming regularly clear, we are drinking dirty water and all family members here falling illness and diseases, here 7to 8 houses not properly drinking clear water, water dirty coming, please kindly immediately take a action against this water supply, we are all family except to take some decisions, thankfully your responses,

Hello djb team,
My name is bharat bhushan bansal living in 1/2963 gali no 14 ram nagar shadra (Jaiswal marg bala ji pani agency).
We are getting dirty and smelly water from last three months.
It is not first time it happening. We are facing this issue from long time and would request you please take some serious action to rectify this problems.
Water is the most purity which should be pure and clean to be able to drink and use for other tasks.
I hope you will understand the situation and will soon take serious n effective action to resolve this problem.

Some people drink alcohol during their duty at their night shift in sec 23 rohini those people name are given below
1. Jagful singh
2. Yatish chander
They also miss behave with their junior during duty
They don't do their duty
I request you to submit this complain to
The chief executive officer
Delhi jal board jhandewalan karol bach
Delhi - 110005

This complaint has reference to k. No. [protected] for flat no. 14-d, motia khan, lig flat, delhi

We have replaced the faulty water meter 1 year back. Meter no - 046454 of kranti brand, present water meter reading 1118 dated 15th oct 18. The same had been notified to competent authorities in the past. But, to my surprise we are receiving average water bill of 1 year back consumption since nobody is residing at the house from...

I am complaining on the behalf of shikshalaya: a real learning place, jangpura b. We are facing this problem from more than 2 weeks now.
All water used in school goes to the sewage, which is outside the school but all water is coming out on road and a lot of mosquitoes are laying eggs there.
It's very unhygienic for kids.
School address is 10 mathura road, jangpura b, near rajdoot hotel.
No-[protected]; [protected]

Dear sir

We already payed amount of water supply by cash up to 16july2018 bill. After a long time no one came for routine checkup and suddenly one day a guy came and without knowledge of any past billed payed history. He charged unnecessary amount. This amount is unexpectable and in our past we didn't received this much of amount. I complained but no one took action

I humbly requesting you. Please take an action and let us know immediately.

Ref: kno - [protected], delhi jal board
Sir/madam,
Reference to above i would like to inform that this new connection was provided in july 2016 for domestic consumption. Since then no body has turned up to take metre reading but i have been receiving bills.
Even after 2 years my metre reads 133 m3, which is below the limit of 20 kl given by delhi govt. But in their bill they have been charging me for huge consumption (Almost 592 units).
My complaints are not getting heard anywhere requested to please help

A complaint received from AE (Electrical) regarding foul smell emitting from potable drinking water supplied to water supply in Lal Bahadur Shastri Hospital.In this regard it is informed we have many complaints but no solution has been made and this water also has been used by patients.
You are therefore, requested to kindly check the water supply for contamination with server line.

Respected sir/madam,
My kno is [protected] and i am a resident of mayur vihar-1. My meter is currently showing a meter reading of 291and meter reading last month was 281. However, the recorded meter reading shown on my last bill was 633 due to which my bill amount is significantly higher than the actual amount to be paid. I am enclosing the photo of the latest bill, meter reading of september and current meter reading. I also came last month to inform about the ongoing problem in my water bill. The concerned authorities told me that the bill will automatically get corrected after the meter reading is recorded for the upcoming month. However, there is no improvement in the situation and the person who took the meter reading is showing no interest to help me out. Instead, my water bill now shows that meter is non-functional. Please look into my matter and help me resolve this problem.

Sir,
Please refer to kno. Mentioned above.in this connection it is stated that bill for the period june to august was for rs. 9067, which was too high as in the past 7 yrs we have not made payment for more than rs. 3-4 thousand for two month cycle. It is also surprising as the house was not in use from 20th july to 10th sept. We took up the matter with djb saket office who advised us to get the meter tested, which showed that meter was not defective. We met the zro sh des raj on 6th oct who also showed his inability to do any thing as the meter testing report is correct. Now we are in a fix as to whom to approach as no one goes by logic as to reason of this inflated bill. The premises was also got inspected as to any tempering in the line etc, which was also found in order. We request that the bill may be revised on the basis of last years consumption. We have however made the payment of this bill to avoid penalty etc.
Kumkum bhatnagar
B 23 2nd floor shivalik malviya nagar
New delhi 110017

K no. - [protected], please refund my money credited in your account... The bill amount sent by you was wrong, but i made the payment. But now when i checked the actual meter reading, it was way below the reading mentioned on bill... So called up 1916 & regenerated the bill.

Now the billing is zero dues, so whole amount credited in my account which is around 1800, i request pls refund my money as my track record says i never consumed beyond limit... I am sure it will not happen in future because the tank size & water comes on alternate days... So i hardly consume 10000 kl in month however 20000 is the limit for any billing...

Customer care of delhi jal board is saying that no provision of refund... But i need this money back urgently

I vacate my dda sataff quarter address 176/c, a-2, block lawrence road,, keshavpuram, new delhi-110035 on 28.09.2018 and i applied for noc of water supply with the request to disconnect the water supply meter of my staff quarter in delhi jal board officeashow vihar, in first week of october. I paid the given amount rs. 2000 & 1260 vide receipt no. 8620 & 8621 from terminal no. 9339905 on 04.10.2018 at 15:06:29. But yet not got any communication regarding to collect the noc.
Kindly make arrangement to provide the noc as early as possible so that i can get surrender slip from dda staff quarter office.

With regards,
Gambhir singh
Kno:[protected]
Gambhir. Gs. [protected]@gmail.com
[protected]