Delhi Jal Board Complaints & Reviews

Our meter was installed in april. The first bill we got was a 1200 rupees we only used 16 units. We consulted our uncle who is water engineer in delhi jal board and he assured us this mistake will be corrected in the next bill. The next bill was 2400 rupees and till this date we have used only 23 units and the bill is nowhere near the expected amount.

I vijay mehta resident of wz 672 shiv nagar extension new delhi 110058.
Our area is suffering from highly dirty and smelly water from past 2 months which is not suitable for washing or drinking. Due to this many people are facing problems and suffering from jaundice.
I have complaint regarding this matter so many times to djb office janak puri
But no response from your side.
Please take some strict action regarding this problem.

Thank you
Vijay mehta
[protected] ; [protected]

Sewer pipeline of our house is blocked, due to which pots in our bathrooms are overflowing. We have been making complaints on 1916, which can be verified from your records. We made a complaint last on 26th november 2018 (Complaint no.[protected]. We were told that our compaint is pending since 16th november 2018.
Please look into the matter and get our problem resolved on urgent basis.
Balbir singh chadha
E-4/8, model town, delhi-110009
Mob.[protected]
Ph.[protected]

We, residents of n 13 batla house, sailing club road (Near dhobi ghat), jamia nagar, have been receiving dirty and very smelly water since last 3-4 days (November 2018). We made telephonic complaint a couple of times. It gets improved, but becomes dirty again. It is very unhealthy - all our family members have developed several diseases due to dirty water - we have stomach upset, loose motions, skin problems etc. Due to dirty water.

Team,
Your attention is invited to my complaint no.2152086 dated 21.11.2018 re. Overcharging in the bill.in this context my brother has met the official concerned in delhi jal board office on 22.11.18 and apprised him of the situation. As desired by him, a copy of the bill and current reading has been furnished for looking into the matter.
Bhushan

Sir,
I would like to inform you that we are getting water bill from dept. Without taking meter reading from march 2018 to till date.in between this period we have received three bill, witch is not justify. Specially 2nd may 2018 bill shows water not use, is it possible in summer time anybody survive without water.
Resulted exemption on consumption not consider in 15 june 2018 bill.in this regards we have lodged complaint to your preet vihar office. On 10.07.2018 vide complaint no. 3748. But till date problem not resolved.

You are requested pl. Look into the matter & please advise to concern dept. To send meter reader every month.

Thanking you
Urmila bisht (K. No. [protected])

To gm
Jal sansthan
Kanpur.
I'm staying in 14/14a nawab compound, gwaltoli, kanpur. Here water supply not coming from 6-8 months and whenever it's come then it's no timing and no properly come or it's come only outside and i live inside of compound.
I'm request to concern authority person to take required action on this issue. If still this problem not ressolved then, i have to raised this issue to upper management.
Thankin you
Your obidently.
Adnan mirza
(Resident of 14/14a nawab compound, gwaltoli kanpur -208001)

Respected sir,

With due respect, i would like to draw your kind attention towards the wrong bili of water consumption being sent to me. My details are mentioned below.

1) water meter reading has not been taken regularly in past months.

2) our consumption is not as much as shown in the bill.

3) i ve submitted an application with the similar complaint to the z. R. O (Djb), punjabi bagh, new delhi -26 on 31 may 2018, vide no. 546.

Kindly look into the matter & oblige,
Thanking in anticipation,
Mr. Anil kumar bhatnagar.

Dear sir,

With all due respect, i would like to draw your kind attention towards the excessive bill of wrong water consumption category being sent to me. My details are as blow mentioned. Bill of water consumption did not check because meter reader did not come to check meter reading at my house since september 2018. I have just received the bill of rs 536/- of period 10th sept 2018 to 27th oct 2018 bill dated 27th oct 2018 against bill id[protected], k. No [protected].

My meter is running in well condition but bill send to me is totally wrong bill which is generated by delhi jal board.

You are requested to please correct the bill and send someone to take reading at residence. I also confirmed that meter is running in good condition.

For any further details please revert back at below mentioned numbers.

Thanks & regards
Sunita trehan & davinder trehan
House no 2702, iind floor, right side,
Street no 13, ranjeet nagar,
Opposite pillar no 208, new delhi 110008
Mobile no [protected]

There is regular daily/alternate days of water wastage from tank on terrace. Whereas pipes installed on terrace are extended out in back lane which hinders the path of lane.
On requesting several times to cut the pipes which will solve the issue, not done. But still need to be checked on wastage of water from backend or regular checks on wastage of water.
I request you to do the needful on wastage of water and to cut the extended pipes to avoid the disturbance to residential on path.
An immediate action is appreciated and request to reply in acknowledment of complaint.

Thanks and regards
Dinesh balchandani
B4/13a, phase ii, ashok vihar,
Delhi-110052, india
[protected]
[protected]@gmail.com

My kno. Is [protected], resident of e110, gk2, new delhi.
1. Bill received is for 71daysi. E. For more than 2 months but billing done as if for one month as consumption in 71 days increased to more than 20000 litres and therefore charged 20% extra.

2. I have 3 floors but floor written in bill is only 1. Hence consumption per floor should be 1/3 and correct billing done.

3. Bill is never received from djb. We make the discovery only by going to djb site and extracting the bill. Hence late payment charges should be waived.

Please rectify bill for past 6 months & send proper bill by refunding past extra charges made.

Meenu shankar mathur
E110, gk2, new delhi 48
[protected]

Sir/madam
For the past one week the supply water is very dirty. The colour of the water is black and smells foul also. It had increases the problems of aching, rough skin, pimples. We are getting water supply at the alternate days and then also the water quality level is so bad, then what for we are paying so high for our so called rohini residential status when there are so bad government services for daily needs.
Rohini sector-6 house number - c-4/304

Bill no.[protected] amounting to Rs.5559/-shows RS.4684 as arrear in the bill is not correct. It needs rectification as all my previous bills are cleared and no outstanding amount is due to me. I don't understand how you have calculated n on what ground. As I'm not in Delhi n staying with my son at Hyderabad, I'm unable to come to you personally. Kindly look into the matter n inform me at the earliest. However I am making the paymentof RS.1145.oo towards the bill.
With warm regards
Yours sincerely
Bhushan Kumar Grover

Dear sir/madam,

I would like to inform you that i have received above mentioned bill of rs. 7393/- whereas our consumption has not what i have received.
From starting till this bill has issued, i have received by sms you have rs. 0 (Zero) bill amount whereas when i saw the bill it’s mentioned that there are two arrear let me know?
The total consumption o[censored]nits this month has 205 units which is equal to 2, 05, 000/- liters (I. E; 1 unit = 1, 000/- liters its means 205*1000 = 2, 05, 000/- liters).
The per day consumption of water has 6, 833.33 liters, how is it possible in 450 square fts house.
For this i am enclosing copy of bill and copy of meter.
Hence i am requesting to check the meter condition and waiver of all bill amount.

(Kailash kumar)
H. No – 175, street no. – 5,
Vipin garden extn. Uttam nagar
New delhi – 110059
Mobile no. : [protected]

Water supply djb bill has been received for rs 24964/- is too high for residential buiding water consumption. My name is s. C. Gupta. This is in reference to k. No.[protected] in the name of sh. Anil chawla & reema chawla. I am forced to write this mail to you as i'm disgusted and pained by looking at the overcharging problem on the water bills every month. It is requested to kindly look in this matter and review the bills which i have been facing since few months. I had to approach the delhi jal board office (Malviya nagar) but, the staff there is not at all cooperative. I had approached to review the bills.
Total consumption charges - 10000/-
Sewerage charges 60% - 6000/-
Rain water harvesting penalty - 8307/-
Received bill by online -19/11/2018
Last date - 17/11/2018
Waiting your valueble responce.

I am a resident of hno 5464-65 laddu ghati, pahar ganj, new delhi - 110055. The main sewer line near my house gets blocked regularly. So many complaints have been made by me to the junior engineer office in pahar ganj. But, i feel really sad to say that no necessary action has been taken by responsible authorities and our problem is becoming worsen day by day. It is very shameful for the jal board sewage dept. So, i would kindly request the responsible authorities to take necessary actions as early as possible. I shall be really grateful to you thanking you yours faithfully mohini bazaz hno. 5464-65 laddu ghati, pahar ganj, new delhi - 110055

Hello sir,
Greetings from the day.

I sanjay kumar (Kno [protected]) resednece o[censored]ttam nagar jain colony part 3rd.
I would like to inform you that from last one year no one come from delhi jal board for meter reading. Please help me and send the correct invoice to pay it on time.

We have made several request to the jal board office based at kakrola mod.

Please find below the image of my water meter reading as on today.

I shall be highly thankful to you.

Dear sir, this is to inform you that my water meter has been stolen last night 16th november 2018. My connection k. No. Is [protected]. It was installed on the ground floor of my apartment. My house number is 69, gali no 6, north block, vipin garden (Cuid[protected]. We have installed new motor along with meter. So pls request you to record this complaint & send someone to take note of new meter. Regards, janardan maurya

K. No : [protected]
Address: ff-47, laxmi nagar, delhi

I have received water bill via msg that payment was due and have to pay rs 11678.00. Last water bill which was received physically was 20th july 2017. With meter reading of 396. On examining my meter found actual reading to be 419. On 16th nov 2018. We have been hardly using water and were not staying here for long. The water bill provided is not on actual reading.

I am willing to pay the dues if my bill is issued on actual reading.

We, the residents of hari vihar near metro pillar no 816, dwarka area draw your kind attention that the delhi jai board/west zone has been supplying contaminated and filthy water through public taps in this locality for the last 3-4 month on every alterrnative day. It is worth mentioning that the water is contaminated with sewage water containing brownish color with foul smell and suspended dirty particles. Thus, the water supply of this locality is worst. Moreover, it is fundamental right to access the drinking water for life and health of public by civic authorities. As a result of this, a great tension have been prevailed amongst the residents due to danger to out break of water borne diseases and skin disorders like diarrhea, dysentery, gastrotrich & skin allergy. Kindly resolve this problem as soon as possible