Delhi Jal Board Complaints & Reviews

I have been getting bills from delhi jal board which shows 100 plus points more than the actual meter reading. (K. No [protected]) due to which its highly over charged.
I have been contacting them since january 2018 regarding the same but they are not solving my issue at all.
I have also submitted 2 letters (Attached below) to them, as they asked me to do so, dated 12/1/18 and 11/5/18, to which also they haven’t responded at all.
The concerned person mr. N. C saini (Mob. [protected]) just says one line everytime “kal kaam hojaega aapka”.
Please resolve this issue to the earliest so that i can get my actual (Much lesser) bill without any penalties.
Regards
Ritu gambhir
[protected]

Dear concern

This is to inform you that from the last 1 month infront of our residence one sewer is overflowing badly

(Address - e=18, nanhey park, uttam nagar, new delhi -110059).

We called so many times to concerned person but he did not bothered and not even picks the calls. As a result is giving bad smell and people are facing many issue while crossing the road as it's on main road which...

Hello djb team,
My name is varun bhatia, living in parampuri, s block, street no.13, uttam nagar, new delhi.
We are getting dirty and smelly water supply since 2 weeks. It is not the first time it is happening. We are facing this issue from long time and would request you to please take some serious action to rectify this problem.

Water is the top most priority which should be pure n clean to be able to drink n use for other tasks.

I hope you will understand the situation and will soon take serious n effective action to resolve this problem.

Thank you!

Varun bhatia
[protected], [protected]

That there is no water supply in pandit chowk, lohia marg, raj nagar-ii, palam colony since last 30+ days, and even after visit by djb chief representative (Je), the issue has not been sorted out.

All streets surrounding lohia marg have routine water supply except these nearly 20 houses near pandit chowk, lohia marg (Rzg/rzf flats).

Kindly assist in getting the matter resolved, as all in the street/gali are facing severe water shortage issues, especially for people like me who have 2 small kids to take care.

Those with submersible connections are able to manage, but we neither have such a supply source, nor able to take water from djb tankers which come few times at distance.

Moreover, despite repeated complaints at djb customer care helpline (1916), no proper response is given.

There has never been such problem in last 3 years, but now since last 1+ months (Since the time change from 3:30 am to 5:15 am), the problem has risen to huge level only on this short stretch, and no authorities are paying attention to sort.

Even during the times when water was being released at 3:15 am till 4:15 am on alternate days, the supply had no issues of pressure or timing. But, now not even 10 minutes of water is being supplied on any day.

Therefore, request you to please look into the matter, and provide / arrange atleast 30-45 mins of regular water supply, for atleast drinking and minimal routine household work of kids.

Thanks and best regards,
Leena kumari
Pandit chowk, lohia marg
Raj nagar-ii, palam colony
New delhi-77

Dear Sir, This is to inform you that my water meter has been stolen today dated 10 october 2018. My Connection No. Is K no.[protected], meter no. 84137. It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible. My address is RZ -81 sec-6 palam vihar pin 110075. And my connection number 84137 & area no, description is 32 guz,
Pyare lal s/o Bahadur singh

Respected sir,
I am writing this today to complain against the poor services i am receiving from your company.

I am one of the resident of ramjas road, karol bagh. I am suffering from highly dirty and smelly water from past 3-4 days which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from sewer.

Please help me in this matter since it is becoming a serious issue.

I hope our government will take some strict action in this matter so that we can proudly say that we are delhities.

Yours truly,
Mohan lal jain
(Address - 53/33, ramjas road, karol bagh
Contact no.- [protected])
Resident of india

Recently received bill. My Bill ID, KNO - [protected]

Sewerage Road Restoration Charges, Kindly clarify
Why this charges applied, As free water supply of 20000 litres, 20 kilolitres to every household

First of all no one visit to take reading.

Recently I checked my meter on 2nd july and reading showing "[protected] "

Kindly update in your record and generate new bill along without any charges.

regards
jaydeep soni
ph [protected]

Sir, I want to file a complaint against some automobile service centers in Shakurpur Colony near Poonam Gas agency, there are 3-4 service centers at the footpath, and use Delhi Jal Board's drinking water all 7 days in a week. They are unauthorized on footpath. Where we save a single drop of drinking water, they misuse tons of drinking water daily, they even don't pay for it. I hope these illegal service stations should be shut down soon, so drinking water can be saved.
Regards!
Samudragupt Kumar

Dear sir,

This is to inform you that my water meter has been stolen yesterday night dated 07 october 2018. My new kno. Is [protected], meter no. M[protected]. It was installed on the ground floor request you to install a new meter as soon as possible. My address is 7, vijay block, ist floor, street no.1 laxmi nagar, near tikona park, delhi 92. And my connection number is 73671 & zone/mr code is ez1/ 267/metered

Regards,
Ram kashyap
Mobile no. [protected]

Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delihites

Yours truely,
Peeyush chauhan

The water connection no [protected] was sanctioned afresh on payment of earlier water arrears of rs 15272 in cash on 11.5.2015. The same was activated by djb after installing a new water meter of anand asahi make purchased vide invoice no.36556 - c. No[protected] dated 20.5.2015 by djb approved plumber on payment of additional rs 800 towards rr charges. This water has been fully functional & the meter readings were informed to djb from time to time but the water bills have always been issued on adhoc basis. The latest consumption meter reading is[protected] as on date. Please refer to various on-line representations to djb vide complaint id no.1866166 dtd 14.2.18,[protected] dt 26.3.17, dodws/e/2017/00518 dt 11.5.17,[protected] dt 20.3.17 & 83506 etc & personal visits to your djb office with mirror image of water meter reading. The official assured to revise the bills based on units consumed as per water meter but nothing has been done even after cm took over dlb under his charges. Please do not harass me as retired senior citizen & help please.

Sir
House no - c-107 of moti nagar does water wastage daily. They never switch off their moter no matter how many times everyone else has even told them, in many houses in moti nagar there is scarcity of water. And at the same time they're wasting water. They have even illegally got a underground water motor when these motors were getting sealed they hid it by cementing it. They are doing everything illegally.
Please take strict action.
Thank you.

The sho
Police station patel nagar
Delhi-110008

Subject: theft of water meter connection no. Kno. [protected]
Sir,

This is to inform you that my water meter has been stolen, k. No. [protected], r/o t-10, 2nd floor, west patel nagar, new delhi – 110 008 on 25.09.2018 at night.
Kindly lodge my fir complaint so that i can apply for a new water meter.in order to install a new water...

Dear sir/madam,

I informed you, my water bill is not generating per month wise. Therefore, i payee the water bill with maximum charges from last two bills. So, i humbly request to you please resolve my water bill issue as soon as possible and please provide my water bill monthly wise.

Regards,
Sanjiv kr. Paul
K. No. [protected]
Area code: a-18/rohini

I resident of 136 main road khichripur furniture market delhi-91 has been observing water wastage infront of raunaq' furniture shop. The people pay no heed to the water wastage. Water is wasted everyday twice. I hope you take strict actions against the shop owner and also fix this issue as early as possible because i know how precious water is for us

To
The sho
Police station hari nagar
New delhi-110064

Subject: theft of water meter connection no. Kno-[protected]

Sir,

This is to inform that someone has stolen my water meter no. Kno-[protected], uc-18, 1st floor, right side, usha park, jail road, hari nagar, new delhi - 110064.in order to install a new water meter, djb wants a copy of fir for the same. Kindly register my fir for the same and issue a copy for the same.

Your faithfully,

Pradeep kumar

Dear sir,

My self alok i am leaving at residance at - t-2591 street no - 21 a baljeet nagar delhi-11008 near near babu lal house. Dear sir/ madam this strees is suffring last 2-3 months without water supply water not avilable properly and also raised concern to delhi jal bord department senior enginer, je., jd. And many more people but no one is intrested in to look this problem seriously so please i requested to you please please look into this matter and reslove as soon as possible. (Due to some politicle leaders this is happenging)

Name - alok

K no [protected]
Rishi nagar
Rani bagh - 34

Sir
My bill amount against bill id[protected] dt 14 sep 18 is rs 1717.00 which is very much excee as per my consumption. The bill date is from 19 jun 18 to 24 aug 18 and consumption has been shown as 47 kl, which is totally wrong and has been noted by your authorities without checking the meter reading.
Sir my meter reading as on 02 oct 18 is 0068551.
Further it is stated that i am residing in this floor since last year. We are only three family members and most of the times we remain out of station.
Therefore i never used more than 10 kl water per month during this one year.
In order to check the water meter, it is suggested to depute your rep to check my water meter and inform me on spot.
In view of the above you are requested to waive off my bill amount of rs 1717.00 since the meter reading has been noted by your rep without checking the meter

Thanking you sir
Sincerely yours

Madhu raina
W/o navin kumar
611/1 ugf
Rishi nagar ranibagh-34

I would like to say that, i am not getting water supply on a regular basis. Water is getting supplied for 15-20 minutes whereas the neighboring streets are receiving full water. I am suspect someone in my area doing something bad so that we are not getting water on a regular basis, that's why i have decided not to pay any bill to djb as i am getting my water tanks fill from private tankers supply. The so called mla of our area never visit us and do not care about the requirements of the people. I am highly, unsatisfied with services getting provided by djb.

SUBJECT : NOT SUPPLYING WATER SUPPLY

sir, i am makar malik. my address ( sai enclave from mohan garden uttam nagar new delhi)
we have gotten water meter before 8 month and money has also been taken and there are 8 to 10 meter in our streat but water is not coming . we have also visited many times in delhi jal board office . Every person of delhi jal board office only give mobile number of different person and say talk with this person then water will come. For last 7 to 8 month same is going on . A person name naresh he was come from for meter checking also say water will come but still have not come .we again go delhi jal board office and a person ( juniur enginer ) said us that water will come in few days but still have not come
we again visited delhi jal board for complaining then we have been provided DAS number ( we dont know who is he. but he was sitting there.) and after talking with das person . he gave us iswar number
and this is going on since 8 month .we just want to know here that what is this going on.
The problem here is the water is coming at gali no 15, 13 but not coming in gali no 14. It will be very grace full if you will provide WATER SUPPLY
PLEASE PROVIDE WATER SUPPLY IN OUR STREAT. WE ARE FACING PROBLEM SINCE VERY TIME AGO .
please sort out this grievance as much as possible

and our grievance was registered with reg no [protected]

our addresses are G-2 /567/ GALI NO -14 SAI ENCLAVE MOHAN GARDEN UTTAM NAGAR NEW DELHI 110059 .