Delhi Jal Board Complaints & Reviews

For the past few days we have again started getting dirty water supply in our area. Earlier also we had reported similar issues to the authorities and temporary measures like cleaning up of sewage lines used to be taken up giving temporary relief to the residents. Problem keeps returning after 2-3 months. As a matter of fact, the lines need to be changed as these were laid in 1980s and have become worn out and unable to support the pressures...

Respected sir/mam,

Based on my prior complaint made regarding contaminated water and unexpected bill amount, the former complaint has been addressed and resolved but the latter compalint has still not been taken care off.

Unfortunetely we citizens who pay the bills with right approach are addressed as if we are culprits.

I have attached the previous bill as well as recent bill below. As you...

Hi sir
We are residents of dwarka mor, bhagwati garden, a-52 house
We have been receiving continuous black coloured water which smells very badly. The water is causing a lot of mosquitoe infestation which will definitely cause a lot of diseases, this is not at all healthy and one of my roommates has got dengue fever due to the same (The water is causing a lot of mosquitoe infestation.)
Request you to kindly get this fixed...

Dear sir,
I am a resident of pitam pura, my kno-[protected], the water meter was installed in my home in apr 2016 and it was working good, but billing on 26/05/2017 for the period of 24/03/17 to 26/05/17 it was 299 unit which raise bill of rs. 15479/- i verbaly requested to concern delhi jal board regarding the issue but no body told to change the meter, i also ignore that keeping view that jal board official knows the fact about meter...

Respected sir,

I am the resident of west azad nagar which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it is coming from drains. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope...

I was receiving zero bill till december 2017. Thereafter suddenly a bill of rs. 15433.58 was received by me in january, 2018 and subsequently i received bills for 12088/- in march, 2017, 5923 in april, 2018, 9869.53 in july 2018. Thereafter, i got bill for 10190.97 in september 2018. I got meter tested, it was found to be ok. May i know the reason in sudden increase of bill amount. It appears to be some scam. I will take up matter with appropriate...

Kno no.[protected]

I am the honest consumer and ready to pay the bill but the bill i getting monthly are inflated and not based on meter reading.

I visited janakpuri office several time and every time i submitted the meter reading and request them to send your official to visit my house and take the reading.

My house is last one and not getting any water then how the reading will come. I am buying...

Dear sir/ma'am,
Reference to the new k no:[protected], bill no.[protected]
It is to inform you that i have received a delhi jal board water consumption bill of rs. 1439.00 dated 12-sep-2018. The consumption for the period 06-july-2018 to 12-sep-2018 i. E. 69 days is 57 units only. The above latest consumption are very much on the higher side. You are kindly requested to issue the this bill based on the average consumption.....

My water meter (KNO: [protected]) was incorrectly installed so it was taking backward reading. Because of this fault, I was receiving excessive water bills. In the apartment where I am living, there are seven more flats that receives less than Rs. 300 as monthly water charges; whereas I am being slapped with Rs. 3000+ per month. Need to mention, we are two in the family, the water tank capacity is 500 ltr, and water supplied to our locality...

It is to inform you that i have received a delhi jal board water consumption bill rs. 14475.00 dated[protected] issued by you, but my last bill you have genrated only rs. 51.00.

The consumpion for the period are not mentioned tis bill.

I request you please check this matter seriously. And correct then. I informyou this will is totally wrong, this is impossible. Two month bill rs. 14475.00 due date[protected]...

Severage water mix
Dear sir,

With due respect i would like to inform you that from last 1 week we are getting, sewer water mixed with our drinking water in our area h - 349, new rajinder nagar, new delhi - 110060.
I have several time complaint at customer care no. Of delhi jal board but no action has been taken out till the time. The situation of water is too pathetic, also, we are getting sick with stomach...

Reference to the new k no: [[protected]], bill no.:[protected].
It is to inform you that i have received a delhi jal board water consumption bill of rs. 5981 dated 19-sep-2018. The consumption for the period 13-july-2018 to 19-sep-2018 i. E. 69 days is 84 units only. The above latest consumption are very much on the higher side. You are kindly requested to issue the this bill based on the average consumption.....

Hello team,

Good afternoon!

This complaint is regarding sudden excessive in water bill on g block of east vinod nagar, delhi 91.

It is shocking for families who used to pay water bill monthly (1-2 month) of "64 rs to 1400 rs" suddenly get bill of more than "5000 rs to 15000 rs".

Please look into this, g block families are still looking for this issue.

Thanks in advance!br...

I, sunita, from 33 uday park, would like to convey that the water supply in my residence has been an issue. I am facing the problem for the previous 4-5 days. It is very uncomfortable for the family with no water supply at all.in the previous week, the water was entirely contaminated with mud, having a foul smell. So please provide help to resolve the issue. Contact: [protected]...

Respected sir/mam,

As a sincere resident of my colony. I would like to share my sheer diappointment against delhi jal board (For 2 reasons) as mentioned below:

1. The water supply is really pathetic and discontinuous, since last 2 weeks. The water is so dirty and stinking that it is not even suitable for washing and bathing. Thinking of drinking such water is even unimaginable.

2. Despite of the...

I am a resident of Amrit Puri - B, Garhi, Gali no 7. After so many complaints and visits to MLA office still we are facing water problems from few months. People staying nearby to our home are getting almost 10-12 hrs of water supply but we are not getting a proper water supply, after turning on the pump for 4-5 hrs a day we are getting not more than 5 litres of water. Whole night we struggle to fill our water tank and atlast we get nothing...

Dear ZRO,

I am Bijender Sharma, residence of RZH-713, Raj Nagar II, Palam - 110077, I am facing issues in your Regular Water Bill no.[protected], Bill Date 13-Sep-2018.

The bill charged for the period of 25/07/18 to 13/09/18 is wrong and does not match with the actual consumption of the said period and due to this a wrong bill raised with an amount of INR 8431/-.

I am requesting you to, please...

My delhi jal boar k no.- [protected]. My mobile - [protected] and email id is [protected]@gov.in.

My residential address is - 42-d, pocket - i, dda mig flats, dilshad garden, delhi - 95.
My djb metre reading is not taken by meter reader properly... Please send djb water metre to my house so that he can show me that how meter reading he has taken... Although we have 3 family members, but always getting huge water bill... Want...

Sir/mam
There is a illegal and open water connection in our street but no one can do any action for closing this when the rain should come the road side and collins water should go into the pipe line through this pipe your reading and bill man can see this but can't take any action on this connection this is the problem that unclean water are coming
Please close this connection as soon as possible
Address is house no...

K no. [protected] zone sw-4/661 area a-1/dwarka. I got bills in the range of 75000 for one year and recenct 20275 for two months.
I got water meter tested and l&t says error +1.95 so permissible
Please replace l&t meter and since test is excluding temp, pressure tightness, pressure loss and endurance hence not complete. All my payments are under protest.
Please replace meter forthwith else djb is liable for all compensation...