Delhi Jal Board Complaints & Reviews

Ref: kno - [protected], delhi jal board
Sir/madam,
Reference to above i would like to inform that this new connection was provided in july 2016 for domestic consumption. Since then no body has turned up to take metre reading but i have been receiving bills.
Even after 2 years my metre reads 133 m3, which is below the limit of 20 kl given by delhi govt. But in their bill they have been charging me for huge consumption (Almost 592 units).
My complaints are not getting heard anywhere requested to please help

A complaint received from AE (Electrical) regarding foul smell emitting from potable drinking water supplied to water supply in Lal Bahadur Shastri Hospital.In this regard it is informed we have many complaints but no solution has been made and this water also has been used by patients.
You are therefore, requested to kindly check the water supply for contamination with server line.

Respected sir/madam,
My kno is [protected] and i am a resident of mayur vihar-1. My meter is currently showing a meter reading of 291and meter reading last month was 281. However, the recorded meter reading shown on my last bill was 633 due to which my bill amount is significantly higher than the actual amount to be paid. I am enclosing the photo of the latest bill, meter reading of september and current meter reading. I also came last month to inform about the ongoing problem in my water bill. The concerned authorities told me that the bill will automatically get corrected after the meter reading is recorded for the upcoming month. However, there is no improvement in the situation and the person who took the meter reading is showing no interest to help me out. Instead, my water bill now shows that meter is non-functional. Please look into my matter and help me resolve this problem.

Sir,
Please refer to kno. Mentioned above.in this connection it is stated that bill for the period june to august was for rs. 9067, which was too high as in the past 7 yrs we have not made payment for more than rs. 3-4 thousand for two month cycle. It is also surprising as the house was not in use from 20th july to 10th sept. We took up the matter with djb saket office who advised us to get the meter tested, which showed that meter was not defective. We met the zro sh des raj on 6th oct who also showed his inability to do any thing as the meter testing report is correct. Now we are in a fix as to whom to approach as no one goes by logic as to reason of this inflated bill. The premises was also got inspected as to any tempering in the line etc, which was also found in order. We request that the bill may be revised on the basis of last years consumption. We have however made the payment of this bill to avoid penalty etc.
Kumkum bhatnagar
B 23 2nd floor shivalik malviya nagar
New delhi 110017

K no. - [protected], please refund my money credited in your account... The bill amount sent by you was wrong, but i made the payment. But now when i checked the actual meter reading, it was way below the reading mentioned on bill... So called up 1916 & regenerated the bill.

Now the billing is zero dues, so whole amount credited in my account which is around 1800, i request pls refund my money as my track record says i never consumed beyond limit... I am sure it will not happen in future because the tank size & water comes on alternate days... So i hardly consume 10000 kl in month however 20000 is the limit for any billing...

Customer care of delhi jal board is saying that no provision of refund... But i need this money back urgently

I vacate my dda sataff quarter address 176/c, a-2, block lawrence road,, keshavpuram, new delhi-110035 on 28.09.2018 and i applied for noc of water supply with the request to disconnect the water supply meter of my staff quarter in delhi jal board officeashow vihar, in first week of october. I paid the given amount rs. 2000 & 1260 vide receipt no. 8620 & 8621 from terminal no. 9339905 on 04.10.2018 at 15:06:29. But yet not got any communication regarding to collect the noc.
Kindly make arrangement to provide the noc as early as possible so that i can get surrender slip from dda staff quarter office.

With regards,
Gambhir singh
Kno:[protected]
Gambhir. Gs. [protected]@gmail.com
[protected]

Dear djb member,
I savita lamba h no 53 pkt b 9 ground floor rohini sector 5 delhi 110085 near rajiv gandhi cancer hospital djb bil kh nno[protected] as resident of delhi city and had requested to waive all amount 5800 has generated by djb bill without taking meter reading rohini sector 6 djb zonal revnue complaint letter also submitted by me to waive of all wrongly amount generated but still not yet resolved. Again and again it was generated wrongly djb bill as i only one individual living in the flat whereas all time i was sepending toout of the room i. E 12 hrs then how still generating the bill again with improper rs 1800 as my 1st floor /2nd floor / my neighbourhood not getting any kind of djb bil where as they living full of family when i asked to them about the same they used to say there no such kind of bill has generated nor they have rececived neither they have paid till date any kind of djb bill they said to me 0 bil they has generated why i only individual is surving to pay the same of a single person who was not availabale in the room at 12 hrs whereas when i entered in the room i only start motor for 12 min. After tht i swtched off then how the delhi jal board assumes that i used

Respected sir,
This is brought to your kind notice that i have received a water bill amount of rs 14, 540/- and it is nothing but irony that there is no water supply nor any meter installed at my residence. However, a bill no[protected] is produced with consumption of 828 units. Not sure how the reading of 828 units come in place.
Therefore, it is requested that the bill may be taken back.
Thanking you,
Yours truly,
(Ram nath mehto)
S/o shri atma ram mehto
H. No. N-131, hari nagar extn.
Jaitpur, badarpur, new delhi
Pin - 110044
Mob. : [protected]

Drinking water supply through pipe line is dirty and with bad smell since lastten days. It is doubted that pipe line is mixed with sewage line. Due to continuous bad water supply kids got ill and all o[censored]s feeling discomfort and itching all over the body. We reside in old roshan pura, najafgarh new delhi 110043.
It is requested that immediate action may be taken to ensure safe and pure drinking water supply
Thanking you
N kumar
Old roshan pura najafgarh
New delhi
Mob.[protected]
Shappire @ gmail.com

Its been 12days that the foul smelling water is coming from the water line. It seems its a sewage water. We cannot use it for any purpose, lods of complaints been made but no action been taken. Its a really sad situation here, how much time does it take to rectify the problem. I stay in humayunpur, safdarjung enclave 110029. Kindly look into the matter.

I would like to inform that till last 4 months no jal board tanker come because of this reason our all society feel trouble. Jal board driver come in my area but do not give water he say i am not give you water. So i humble request please send jal board tanker in my area. My address is l-1st, sangam vihar, new delhi -110080 and phone number is [protected]. So please send tanker
Thank you

I have been getting bills from delhi jal board which shows 100 plus points more than the actual meter reading. (K. No [protected]) due to which its highly over charged.
I have been contacting them since january 2018 regarding the same but they are not solving my issue at all.
I have also submitted 2 letters (Attached below) to them, as they asked me to do so, dated 12/1/18 and 11/5/18, to which also they haven’t responded at all.
The concerned person mr. N. C saini (Mob. [protected]) just says one line everytime “kal kaam hojaega aapka”.
Please resolve this issue to the earliest so that i can get my actual (Much lesser) bill without any penalties.
Regards
Ritu gambhir
[protected]

Hello djb team,
My name is varun bhatia, living in parampuri, s block, street no.13, uttam nagar, new delhi.
We are getting dirty and smelly water supply since 2 weeks. It is not the first time it is happening. We are facing this issue from long time and would request you to please take some serious action to rectify this problem.

Water is the top most priority which should be pure n clean to be able to drink n use for other tasks.

I hope you will understand the situation and will soon take serious n effective action to resolve this problem.

Thank you!

Varun bhatia
[protected], [protected]

That there is no water supply in pandit chowk, lohia marg, raj nagar-ii, palam colony since last 30+ days, and even after visit by djb chief representative (Je), the issue has not been sorted out.

All streets surrounding lohia marg have routine water supply except these nearly 20 houses near pandit chowk, lohia marg (Rzg/rzf flats).

Kindly assist in getting the matter resolved, as all in the street/gali are facing severe water shortage issues, especially for people like me who have 2 small kids to take care.

Those with submersible connections are able to manage, but we neither have such a supply source, nor able to take water from djb tankers which come few times at distance.

Moreover, despite repeated complaints at djb customer care helpline (1916), no proper response is given.

There has never been such problem in last 3 years, but now since last 1+ months (Since the time change from 3:30 am to 5:15 am), the problem has risen to huge level only on this short stretch, and no authorities are paying attention to sort.

Even during the times when water was being released at 3:15 am till 4:15 am on alternate days, the supply had no issues of pressure or timing. But, now not even 10 minutes of water is being supplied on any day.

Therefore, request you to please look into the matter, and provide / arrange atleast 30-45 mins of regular water supply, for atleast drinking and minimal routine household work of kids.

Thanks and best regards,
Leena kumari
Pandit chowk, lohia marg
Raj nagar-ii, palam colony
New delhi-77

Dear Sir, This is to inform you that my water meter has been stolen today dated 10 october 2018. My Connection No. Is K no.[protected], meter no. 84137. It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible. My address is RZ -81 sec-6 palam vihar pin 110075. And my connection number 84137 & area no, description is 32 guz,
Pyare lal s/o Bahadur singh

Respected sir,
I am writing this today to complain against the poor services i am receiving from your company.

I am one of the resident of ramjas road, karol bagh. I am suffering from highly dirty and smelly water from past 3-4 days which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from sewer.

Please help me in this matter since it is becoming a serious issue.

I hope our government will take some strict action in this matter so that we can proudly say that we are delhities.

Yours truly,
Mohan lal jain
(Address - 53/33, ramjas road, karol bagh
Contact no.- [protected])
Resident of india

Recently received bill. My Bill ID, KNO - [protected]

Sewerage Road Restoration Charges, Kindly clarify
Why this charges applied, As free water supply of 20000 litres, 20 kilolitres to every household

First of all no one visit to take reading.

Recently I checked my meter on 2nd july and reading showing "[protected] "

Kindly update in your record and generate new bill along without any charges.

regards
jaydeep soni
ph [protected]

Sir, I want to file a complaint against some automobile service centers in Shakurpur Colony near Poonam Gas agency, there are 3-4 service centers at the footpath, and use Delhi Jal Board's drinking water all 7 days in a week. They are unauthorized on footpath. Where we save a single drop of drinking water, they misuse tons of drinking water daily, they even don't pay for it. I hope these illegal service stations should be shut down soon, so drinking water can be saved.
Regards!
Samudragupt Kumar

Dear sir,

This is to inform you that my water meter has been stolen yesterday night dated 07 october 2018. My new kno. Is [protected], meter no. M[protected]. It was installed on the ground floor request you to install a new meter as soon as possible. My address is 7, vijay block, ist floor, street no.1 laxmi nagar, near tikona park, delhi 92. And my connection number is 73671 & zone/mr code is ez1/ 267/metered

Regards,
Ram kashyap
Mobile no. [protected]

Respected sir/madam

I am one of the resident of balbir nagar ext which comes under the shahdara area. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delihites

Yours truely,
Peeyush chauhan