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Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

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Updated: Sep 4, 2025

Complaints 5207

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4690

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhi Jal Board reviews & complaints page 134

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Address: New Delhi, Delhi

Website: www.delhijalboard.nic.in

There is full sewer blockage in Gali no.5 East Azad Nagar, Delhi 110051. The sewer water is flowing all over the streets and going in the houses. The water is very contaminated and acting as a breeding ground for deadly mosquitoes, insects and flies. Due to this, the water logging problem is also emerging. I have registered a complaint in the Delhi Jal Board Sewer Department with complaint number :[protected] on July 31, 2018. But no strict action has been taken yet. I want you to resolve this issue immediately and clear out this inconvenience. As an evidence, I am also attaching the pictures of he street. PLease resolve the issue immediately. I shall be thankful to you.

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salvos

from Noida, Uttar Pradesh

Aug 7, 2018

Opposite government sarvodaya school Kanti nagar Delhi-110051, sewer overflowing due to blockage in the main entrance to the school. Students of both shifts are bound to go through dirty water of sewer and bed smell. Please clear this blockage to help all the students and residents as well.

Thanks
Mukesh Kumar

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Address: New Delhi, Delhi, 110015

Sir, i want to draw your attention about sewer blockage on our area in front of wz-59 basai dara pur, new delhi -110015 for more than 10 days and till now no favorable action taken against this problem. Our area affected by severe smell of sewage water this leads to cause dangerous disease in future. I request you sir please take immediate action to solve this problem

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rssingh60

from New Delhi, Delhi

Aug 6, 2018

हमारे ब्लॉक 143, Kailash Hills के पीछे पानी के पाइप की अत्यंत ही दयनीय हालत है। इसमें दसों HOLES हैं जिससे पानी के समय लगतार निकलता रहता है हमलोग पानी के बिना परेशान हो रहे हैं। गुल्ले लगाकर इसे Temporarily तो बंद कर दें ताकि हमें कुछ तो पानी मिल जाय। 7-8 दिन पहले पाइप बदलने का कार्य शुरू किया था लेकिन कुछ भी नहीं हो पाय। Water Tankers तो भेजें।

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From last 3 months, we are not receiving the supply of water, now it is end of our pasence, in these days it is rainy season but problem of non supply of water is still continue, yamuna river is full of water but problem of non supply of water is still continue, we weight of water day and night without sleeping, sometimes we use to call water tank but how much water can be stored, in some hours, it would find same problem, sir arvind kejriwal said haryana is not releasing water, but in this rainy season yamuna in full of water but the problem of non supply of water is still continue, please look into the matter for supply of water regularly, thanks and regards, ramo devi, r. Z.18 h/2, gali no. 3, main sagar pur, new delhi-110046, k no. [protected]

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Address: New Delhi, Delhi, 110059

I am resident of c108, vishwas park, uttam nagar (Taar factory gali). Sewer in front of my house is blocked for almost a month now. We have done complaint to the je sachin malik as well however all we hear is it will be solved. It has become difficult to step out of the house as well now as there is so much gutter water just outside on the road.

Please check and solve this.

Nisha

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What is this water supply system in south patel nagar... There is no proper timetable... I m waiting for water since morning today... N no water till now... N in night sometimes it come on 11 other times 12, 1, 2... How r we suppose to manage to fill water at 2 in night... Please do something about it.. N fix some timings
Gali no. 5a... Ranjeet nagar...

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Address: New Delhi, Delhi, 110018

Kno no. [protected] sant gadh tilak nagar 110018
I m facing issue of overcharged billing and meter status is showing mloc in billing although my meter connection is new and working properly i got this connection on may-2017 because this is new constructed building/floor and first entry is was us but during 9 month meter reader did not come and not any physical bill i thought we are getting govt examption benefit of 20 t/l monthly so therfore bill is not generating but after 9 month i just tried online billing system on jal board site i shocked that bill was generating regularly and during 9 month it was reach to amount rs.36466.00 but meter reading was only 107 unit so i went to delhi jal board office in janakpuri and submited application but still no action after 2 month of submition and bill is genereting regularly same my complaint no is 7733

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Aug 7, 2018

Complaint marked as Resolved

my issue has solved in 2 days after posting complaint at this portal, jal board team member visited at my site and resolved issue on same day. thanx a lot

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Aug 07, 2018

Updated by jaswantpahuja thanx, my issue has solved in 2 days after posting complaint at this portal, thanx a lot

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Address: New Delhi, Delhi, 110019

In gali number 2 boudoir the water problem is from last 5days, i file complaint at 1916 number, the complaint number is[protected] but still no action from last 2days... Calling on every number of delhi jal board but no one is picking call, even the till free number 1916 is also not responding... If you can't maintain the services then why you disclose the number on internet

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Sir,

I am a resident wz-36/a, street number 12, krishna puri, tilak nagar, new delhi 110018
The main sewer line near my house gets blocked regularly
But, i feel really sad to say that no necessary action has been taken by responsible authorities
It is very shameful for the jsewage dept.
So, i would kindly request the responsible authorities to take necessary action as early as possible. I shall be really grateful to u.

Thanking you
Yours faithfully
Saksham gandhi
Mob. [protected]

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Address: 110051

Website: www.delhijalboard.nic.in

Dear sir,

1. I have paid last bill rs.1233.78 on 11.3.2018 that too on average basis though my meter is working well and isi company.

2. I have made several request to djb officials to send bill according to my usage /consumption of water. As i use the drinking water with judiciously without wasting any drop of water i was penalised for giving without meter and such huge bill. Now djb has sent me bill for rs.2517 on the basis of stp not actual one. Why? It is penalty to honest consumer who is not wasting a single drop of water.
3. You are requested to rectify and send bill as per usage of water not on the basis of stp.
4. Kindly do the needful correction in the bill at the earliest.
Thanks,
Yours faithfully,

(Ashok kumar sharma)
116 / b, old anarkali, near balaji mandir,
Po krishan nagar
Delhi -110051
[protected]

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Dear sir i would like to inform you that in jawahar park khanpur there is no water supply is coming from 8 days. We are not even able to wash our cloth and bath as well. There is no water in house to utilize. How can we survive with the situation. Kindly provide supply asap so that condition can be normal, also water supply is not coming regular, its coming once in 5- 8 days

Hirdesh kumar
Address c 21/2 all jawahar park khanpur

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Address: New Delhi, Delhi, 110096

Website: Delhi Jal board, PWD & MCD

Hi my name is advocate yunit pal residence of 171-a dda flat gazipur delhi 110096.

There is all severe block and sewage water has been enter at our home. There is very difficult to live here.

So we are request you to, kindly get resolve and get clean the all severe so that we can live properly.

Warm regards
Yunit pal (Advocate)
[protected]

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Address: New Delhi, Delhi, 110059

We submitt all charges and bills to start a new connection as on 20.02.2018, the meter is installed but there is no water supply. We complained on Nangloi complaint Number many times but there is no action against our complaint.They also gave their Supervisor and JE'S numbers but they didn't pick the call So, its an humble request plz start my water supply as soon as possible.

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Address: 110008

Sir,
Plz baljeet ngar me palni ki bht dikkat ho rhi h... Ya raat k 1:40am...pr pani aata h or 2:00am bje pani chala janta h 15mins pani aata h or fir 2:40am.bje pani aata h 3am pr pani chala jata h... Sir hum tim pr pani k bill pay krte h or me student hu.. Muje puri raat ho jati h pani ki waja c... Me request krti hu app pani k time k 5:00Pm bje kr de sham m ya morning ki time rhk do 5:00AM ka plzz sir bhoot jada problem ho rhi h...
Shayd c app meri complain k jaldi sune ge

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Aug 02, 2018

Updated by raieb rehman Plz sir pani k time k chage kiya jae hum students h or night m paani aata h 1:45am nd 2am pr pani chala jata h or 2:45am pr paani aata h or 3am br pani chala jata h plzz paani k time change kr do apse request h... 5:00 pm ki time kr do... Sir bhoot jaad hi problem ho rhi h... 🙏🙏🙏🙏 naandan rashan wali gali me bhoot jaad problam h... Shadipur.. Baljeet nagar...

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I am the resident of g block, radha krishna marg, karawal nagar, delhi - 110094.
From last 30 days, polluted water is supplied in our colony. The water is tasteless, dirty in smell and black in colour. This water are spoilling our health and we are facing a lot of difficulties from this.
We are unable to use this water in cooking and drinking also.

We expect that you understand our problem and try to resolve this problem as soon as possible.

Thank you

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Address: 110008

Total water scarce in shadipur (Nandlal, ration wali gali) since two days and no one knows when the problem will be resolved...
Pipes embedded under the subsurface are mixed up with sewer water and no one cares about this pathetic condition...
There is no space for small vehicles to move out in the street as well..
Timing of water is not for humans i. E 2:45am in the morning which disturbs your chronological cycle...

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Dear sir,
The habitants of a block, budh nagar, inder puri are suffering because of scarcity of water in their area for a very long time. Despite number of requests and reminders the water supply has not resumed. People are buying water for drinking and all the basic needs for past two months. The condition is very critical. Immediate intervention by your team in the matter would be highly appreciated.
Regards
Resident of a block, budh nagar, inderpuri, new delhi 110012

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Address: New Delhi, Delhi, 110051

Sir, from past 20 days the water supply in our colony is adverse. Water has a bad smell and taste. We r not able to use this water for cooking and drinking purpose.. Sir we face lot of difficulty and if this condition of water continues. This leads many health problems.. I hope u will understand and do the needfull and supply the clean water for use.

We are resident of new layal pur extension, located in krishna nagar, under jagatpuri police station. Delhi - 110051

We have been receiving sewer water mix supply from the last 6 days it is very difficult to survive with dirty water.

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Address: New Delhi, Delhi, 110092

Website: djb.gov.in

Resp. Sir, i, rama sharma, a resident of flat no. - 123, mithila apartments, plot no.-76, i. P. Extension, delhi, -110092 is along with family suffering from acute gestric problems due to contaminated water supply in the society. Even society people are suffering with severe problems. You are requested to look into the matter immediately. Two complaints already lodged at 1916. Complaint no. S are[protected] n[protected]. Even tried to contact je kapil gogia but futile effort. So plz look into the matter

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Piyush Tanwar

from Delhi, Delhi

Aug 1, 2018

From last 2-3 weeks we get very dirty drinking water. Which is not good for health. please take action.

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Address: New Delhi, Delhi, 1110007

Website: delhi jal board

I am living at 340, bagh khare khan, delhi - 110007. Here is no supply of water from last one month. Number of visited the delhi jal board office for complaining about it. But no response has been taken as yet. My two small kids. Water is essential for every one. I have no financial position to buy the water. Please look into matter and take the appropriate action on urgent basis.

Vijender
Mobile no. [protected]

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Sanjay Wali

from Jammu, Jammu and Kashmir

Jul 31, 2018

I never saw any one DJB office to check the meter reading and have not received bills from many months, wounded how they make/ create bills without meter reading,
need your help in this regards.

SANJAY WALI S O MAKHAN LAL WALI
Customer Address
J 10 B 1 DILSHAD COLONY SHD DELHI, N, DELHI

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Address: New Delhi, Delhi, 110015

I am living in kirti nagar and whenever a meter checker person comes i always say him that sir there no water or dirty water and there is no one to listen customers problem every person related to goverment official needs money for any work and then they say we dont know what to do how to do.. We love in a country where money is important not the person and i dont know i am lodging this complaint what action will be taken on this

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Jul 31, 2018

Updated by Grahil Garg Contact number-[protected]
Address G-1, kirti nagar delhi-110015

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