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Delhi Jal Board Complaints & Reviews

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Last updated May 2, 2024
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Delhi Jal Board
Customer Service Contacts

Delhi Jal Board Phone Numbers

Phone
+91 11 2351 6261
2314
816
Fax
+91 11 2351 6261

Delhi Jal Board Website

Delhi Jal Board Head Office Address

Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India
110005

Delhi Jal Board reviews & complaints page 17

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D
from Delhi, Delhi
Jun 8, 2022
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No fixed time of water supply

Address:B block Vasant vihar

This email is in regard to odd hours for the delhi jal board (DJB)water supply. My parents are residents of B- Block Vasant Vihar.
Since last many months the water is supplied at different times.

First of all there is no fixed time when the water is supplied. Secondly the water comes if it comes at mid night.

These problems are traumatizing my elderly parents where one is heart patient and second is having...
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R
rohit_1111
Jun 7, 2022
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Wrong bill for K No. 1383801000

I want to register a complaint for the wrong bill that we got due to wrong meter reading.

We have not got any bill at our residence for the past 3-4 years.We assumed it is because our bill has been zero for every month.But in March 2022, we received our first bill in so long for Rs 7320.

I got informed from your customer care department that this bill was first generated in May 2019 and they also informed me...
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R
Reecha Upadhyay
Jun 6, 2022
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Wrongful Billing

Address:24 Hauz Khas Village

The Delhi Jal Board has generated a bill of Rs.147109.00 citing this is a bill over the course of 3 years for a connection in our building. The fact that they were not able to generate the bill should not put an onus on the customer to pay such a hefty amount....
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Tj12345678
from New Delhi, Delhi
Jun 5, 2022
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Pipeline

Address:G 2 101 rohini sec 16 new delhi, 110089.

There no water supply at our building, rohini sec 16 g2 101 no. Ist Floor, no water supply, irregular water supply in building. On Saturday and Sunday no water supply in building. Even after successful payment of our building for water and electricity there are gaps in water supply. We want to know the particular reason why this is happening and please kindly attempt to mitigate this issue as soon as possible otherwise we would proceed further...
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C
Chandan2812
from Delhi, Delhi
Jun 4, 2022
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Quality of water supply issue at block 11

From past 3 days the water quality has detiorated in our block -11 old rajinder nagar (pin code -110060)
We have checked the TDS value of supply water which was found to be around 400

Requesting you to kindly divert fresh water with drinkable limit of TDS value
Or take necessary steps deemed to make this water quality fit for drinking...
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R
from Delhi, Delhi
Jun 4, 2022
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Feedback on wrong bill kno no 4734694262

Dear customer service,
My kno no is: [protected]

I have received inflated wrong bills from last two months.

No meter readings have been taken and bills are just some assumed avarage reading.

Pl cancel all the bills as our consumption is far lower than 20k liters....
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Manu8763
from New Delhi, Delhi
Jun 3, 2022
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Sewerage yellowish water supply in water line

Address:553, Bhai Parmanand colony west, near Tagore park, Delhi-110009.

I am resident of 553, Bhai Parmanand colony west, near Tagore park. (north-west) delhi-110009. Please note contaminated water is coming through the supply of djb in my home for last two months. All my neighbor are also facing such type problem. Contaminated water is just like yellowish smelly sewerage water. This contamination has caused epidemic of stomach upset and skin related problem. In this regard our Assosiation had also complained...
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S
suresh sudan
from New Delhi, Delhi
Jun 3, 2022
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Wrong bill for K.NO 0530401000 in the name of Smt. Raj Rani

Address:E2/ 22- Shastri Nagar, Delhi - 110052

From September 2021 to May 2022, wrong bill issued to us with out taking the meter reading. Present meter reading is 3569 as on 02.06.2022. You are requested to please issue the correct bill so that I can pay it timely....
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S
sidkumar665
from Delhi, Delhi
Jun 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the excess amount of bill for KNO number-1296940000.

I have complain regarding excess amount of bill. It shows that the bill is Rs. 6230. I request you to kindly check my bill details one more time as I think there is an error somewhere and I also request you to please check my meter once because bill is very high as comparison of our consumption. We are just four members in family and have only 500Litre water tank....
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M
manasphukan84
Jun 3, 2022
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Wrong Mobile Number updated in records

Dear DJB team,

Please update your records with correct mobile number for the below as I have been receiving Calls and SMS for which I am not a consumer of yours.

KNO [protected]
KNO [protected]...
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H
Hemant Mahamana
from Delhi, Delhi
Jun 2, 2022
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Blockages of sewer

Address:B Block 1234 Gali No 4 Sangam Vihar South Delhi Delhi 110062

Respected Sir/ Madam
With due respect, I would like to Inform you that a sewer in front of my residence has been blocking since last week due to this people facing problem.

Kindly take action on it as soon as possible

Regards....
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E
Ekta Ashish kumar
Jun 2, 2022
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Water bill amount is too high can't be acceptable.

Address:Wz-85, 3rd floor, tihar village, new delhi

Hello sir,

Water bill amount is too high can't be acceptable.

We have received a bill of Rs. 2153 in our K No: [protected], which is beyond our usage. The bill amount received is beyond the expectation and it surely a mistake.
22 nov 2021 to 21 jan 2022
21 jan 2022 to 16 March 2022
Reading is not mentioned on bill, kindly request to check it. So I hope our complaint will be processed throughbr...
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S
Shubham Negi
from New Delhi, Delhi
Jun 2, 2022
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Unavailability of water

We are the residents o[censored]ttam Nagar, Block E. Area - Arya Samaj Road, New Delhi -110059. Water is not coming for past 5 days....
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V
vnrgn
May 31, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
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REFUND of Rs.7,750 due to me since I was forced to pay your Arbitrary bills raised on the pretext of meter having STOPPED

K No: [protected] Grievance Nos [protected] dt[protected] and [protected] dt[protected] which are shown as complete BUT NOT YET RESOLVED wherein I had requested for a REFUND of Rs. 7, 750 due to me since I was forced to pay your Arbitrary bills raised on the pretext of meter having stopped STOP. I request that the payments made by me for the period from[protected] to date may please be refunded to me which I had made apprehending that DJB may...
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Y
yogesh bapdoliya
May 30, 2022
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Bill generated without reading

In 2019 meter reading was not done and bill generated after that the bill is continuously increasing.k.no [protected]....
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S
Shikhar Sareen
May 27, 2022
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Sewer water supply in water supply

Address:A-2 ganesh nagar extension shakarpur

Water is not coming since 10 days and in the evening the water supply is effected with sewerage which leads to bad water supply… facing problem since 2 weeks...
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P
Pooja11147
from Delhi, Delhi
May 27, 2022
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Change of Contact No & Name

Address:Delhi

There is no Name mentioned in DJB Bill & want to change the contact no details...
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D
Dhruv Mukherjee
May 26, 2022
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Sewer water at home

Address:WZ-33/2, 2nd Floor, Asalatpur, Janakpuri

We are receiving sewer water with dirt particle at our home in Asalatpur, Janakpuri.

Kindly take this concern at priority and let us use clear water.

Thank you!...
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V
vnrgn
May 25, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arbitrary billing K1305700000. No resolution of previous Complaint Number: 5875587966 & Current complaint of May 22, 2022

K NO [protected]: Resolution of Delhi Jal Board Complaint Number: [protected] dated March 03, 2022 3:42;29 AM is shown as resolved/ complete on[protected] at 11:33;02 A.M. Please provide the details of resolution as despite complaining of wrong arbitrary billing showing as Meter Locked and informing you of wrong meter reading, AND apprehending that you may not raise arbitrary bill for next cycle showing as meter locked, you have raised a bill...
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A
Aruv
from Delhi, Delhi
May 22, 2022
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No water supply from yesterday (21/05/22).

We are students living in 12 block in old rajinder nagar. We are getting no water supply from yesterday. Kindly solve our problem immediately. It is affecting our study a lot....
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