| Address: New Delhi, Delhi, 110019 |
| Website: www.djb.gov.in |
To Date: 25 Jan’2016
The Regional Officer
Delhi Jal Board
Giri Nagar
New Delhi
Sub: Excessive Amount of Bills, No Meter reading taken for months and not receiving water bills for months.
Respected Sir/Madam,
I am writing this letter to your esteemed office to bring your kind attention to subject issues which causing problems for getting an actual water bills. My New KNO: [protected], C-44/B, Kalkaji, New Delhi. I was not receiving water bill for months and I recently received excessive amount bills for many months, recent bill dated – 18-Jan-2016 with the amount of INR 34397. I have visited our area ZRO sometimes which is Giri Nagar, complaining that one should help us to check these readings and the bill is very high. They suggest us to pay these bills. But last many months we did not even receive bills. The records keep showing meter & bills accuracy, which is necessary to understand exactly not in a lump sum. I would like to request through this platform to concerned, please have personal visit to check regular previous readings & bills in the system and generate correct bills for remaining months.
May I request Delhi Jal Board to visit houses and take reading and give bills on regular manner so that hardship is not placed to pay a lump sum at one go. Therefore, it is requested to look into the matter & get it rectified as soon as possible.
A quick action will be highly appreciated.
Thanks & regards
Complain made by
NAVID POURGANJI
Mob: - [protected]
Delhi Jal Board customer support has been notified about the posted complaint.
Delhi Jal Board — Highly water bills come again and again.
Delhi Jal Board — Highly water bills come again and again.My bill dated 10th Jan'16 for K.No:[protected] is Rs.854. my consumption is usually only in between 10 to 20 units for two months as only my MOM stays there. So since there is no water consumption, there should be no bill, since its 500lts free water in delhi now.So why such a high bill for 51 UNITs is charged?My bill no. is[protected]
Second thing, no body came to check the meter reading then on what behalf this huge bill is generated and for what meter reading you're charging for ?...
Please send some reliable person and compare my meter last reading to current reading.
Also you can see my bill history of last year. I never consumed 51 units then why you charged for 51 units. It should be 15 or 20 units. PLS INVESTIGATE THIS MATTER.
And last thing, I never get bill's hard copy. I have to online check my bill. Why don't you generate and deliver bill's hard copy to my address???