Delhi Jal Board Complaints & Reviews

Sir, I Anita Tiwari, am a housewife at 210 BMK, Giri Nagar, Kalkaji, New Delhi-110019. The sewer in front of the house is blocked with overflowing wastes. As a result, water thus not being able to flow through it collects alongside the road and collected water can serve as a potential breeding ground for dengue mosquitoes and other disease-causing larvae. Despite constant efforts of contacting the Jr Engineer at Delhi Jal Board, nothing has been done to relieve the problem. Thus I request the concerned authorities to taken suitable necessary action at the earliest. Thank You. Anita Tiwari [protected]

Sir We have received Message from Delhi Jal Board of my New Connection Application File No. NWS/MG/N-10643 and My KNO is ([protected]) and bill payment last date is 05/01/16, so i'm going on Same Due Date delhi jal board Mohan Garden Office, For submit connection charged Rs 8323, but Delhi Jal board not revived my connection charged, and saying your connection file is not valid, you submit new files documents, I request to officer please submit my connection charged but he forced fully throw me outside. sir I have KNO is please Help me... Thanks & Regards Krishna Rani

Dear Sir, I got my water bill of my house No. V-1 Rajouri Garden, 1st Floor, K # [protected]. I got a bill of Rs 1119, I am not using this water connection, I have deposited Rs 4120/- was deposited on 5/11/2015, which was also very high side. Now I request you to take the action as the meter reader is not coming to take the details of my consumtion. Pl modify & get me rebate in this bill Arun Kumar Agarwal. Mb; [protected]

This is to bring to your notice that we have been receiving high water bills for more than a year now. Nobody comes for reading of water bill and we are charged every month with high bill which is not as per our consumption and thus baseless. It is pertinent to mention that I have lodged a complaint through telephone helpline i.e.1916 and got a complaint No.[protected]. I am unable to know the complaint status as the telephone line 1916 is not working properly and the concerned person is not getting connected. I request your goodself that the immediate actions be taken from the department so as to cure up the grievance. Thanks and Regards, Karan Singh Tanwar ([protected]) K. No.[protected]

Dear Sir/ Madam, this is to bring to your notice that we have been receiving high water bills for more than a year now. no one comes for reading of water bill and we are charged every month with high bill which is not as per our consumption and thus baseless. K, No- [protected] A swift action will be highly appreciated. Thanks and Regards, Paridhi Gupta [protected]

Sir We have received Message from Delhi Jal Board of my New Connection Application[protected] and My KNO is ([protected]) and bill payment last date is 26-Dec-2015, Sir last few days i'm not in town so i'm back 26 Dec, and next is sunday so i'm going on monday delhi jal board Sultan Puri, and submit our connection charged Rs 10, 700, but Delhi Jal board not revived my connection charged, and saying your connection file is not valid, you submit new files documents, I request to officer please submit my connection charged but he forced fully throw me outside. sir I have KNO is please Help me... Thanks & Regards Ompal Sharma Times of India

Hi While trevelling from Delhi to Panipat I have lost my debit card. I don't know the number of debit card but I know my bank account no. Which is [protected]. Kindly block my card to avoid misuse. Bharat Bhushan R/o A-33, gulab bahh Nawada, Uttam nagar new delhi Pin 110059

Sir, For the last few months I have been receiving higher water bills against K.No.[protected]. In May, 15 bill (for 65) my bill was for Rs.0 amount consumption being 40 units only. After that intentionally either the reading are shown on higher side or without even doing reading bills sent provisionally. The current bill has also been sent without taking actual reading for 38 units for 57 days. How does Meter Reader record reading of consumption. It is clear that they intentionally show higher reading in order to show more than 20 KL consumption in a month so that the bill is not for Rs.0. Kindly look into the matter and take actions against those who are involved in sending these higher bills without actual reading, Thanks, PRAMOD KUMAR F-31/F-3, DILSHAD COLONY, DELHI-95, PH.[protected]

सेवा में श्रीमान दिल्ली जल बोर्ड अधिकारी एवं सम्बंधित अधिकारी दिल्ली महोदय निवेदन इस प्रकार से है कि मैंने दिनांक 09- सितम्बर-2015 को पानी के नए कनेक्शन के लिए आवेदन किया था जिसका फाइल नम्बर 5833 था! मैंने अपने सारे जरूरी दस्तावेज़ जलबोर्ड कर्मचारी से जांच करवा कर जमा करवाये थे एवं आवेदन करते समय मुझे कहा गया था की आवेदन की स्थिति आपको मोबाइल पर अवगत करा दी जाएगी मैंने अपना मोबाइल नंबर भी फॉर्म मे अंकित किया था! परन्तु आज तक मुझे कोई भी सन्देश (SMS) प्राप्त नहीं हुवा ! 4 माह बीत जाने के बाद मैं जब मैं सेक्टर ७ दिल्ली जल बोर्ड दफ़्तर आवेदन की स्थिति जानने के लिए गया तो कमरा नंबर 5 में अंकित राणा से मिलने को कहा गया मैं सुबह 9:30 बजे से 99:35 तक इतजार करने के बाद भी अंकित राणा दफ़्तर नहीं आये! उनके साथी कर्मचारियों से पूछने पर की कब तक आएंगे वो बोले कोई पता नहीं 3-4 दिन से ड्यूटी पे नहीं आ रहा है! और बोले की जब ओ आएगा तब ही आवेदन की स्तिथि का पता लगा पायेगा ! मैं फिर डिप्टी डायरेक्टर के पास गया तो उन्होंने मुझे मैडम के पास भेजा मैडम से आवेदन की स्तिथि पूछी तो बोली की आप की फाइल निरस्त कर दी गई है कारन पूछा तो बोली अंकित रना ही बताएगा! किसी ने भी मुझे बताने से मना कर दिया ! मैं फिर 2:30 बजे दिल्ली जल बोर्ड दफ़्तर गया तो अंकित राणा बैठे थे मैंने आवेदन की स्तिथि पूछी तो बोला स्कीम वाली फाइलें बंद हो चुकी है कोई भी बाकि नहीं है मैंने पूछा मेरे पास तो आवेदन की स्तिथि का कोई सन्देश (SMS) नहीं आया ! तो बोले अब नयी स्कीम आएगी तो उसमे फिर फॉर्म भर देना मैंने फाइल निरस्त होने का कारण पूछा तो बोले कल आना मैंने कहा मैं आज दफ़्तर से छुट्टी लेकर आया हूँ! रोज रोज कैसे आऊंगा तो अंकित राणा कहने लगा की! यार तू तो ऐसे कहा रहा है की मेरे पैसा अल्लादीन का चिराग है जो मैं अभी रगडूं और तेरा काम हो जायेगा ! मैंने कंप्यूटर की ओर इसरा करते हुए कहा की सरकार ने आप को ये अल्लादीन का चिराग दिया है इस में सब आसानी से पता लग जाता है लेकिन अंकित राणा नहीं माना और उसने मुझे आवेदन की स्तिथि नहीं बताई अतः आप से निवेदन है की मेरी आवेदन की निरस्त होने का कारण जानने में मेरी मदद करें तथा मेरे कनेक्शन लगवाने में मेरी सहायता करें धन्यवाद प्रार्थी :- रूबी देवी पता :- C-103 विजय विहार फेज-2 रोहिणी- दिल्ली -110085 फाइल न.5833 मोबाइल नो.[protected]

Sir I Sachidananda Prasad have applied for new water connection, when there was discount for new water connection, but when they processed my case they allotted me the New KNO:[protected] and the amount payable was Rs. 4400/-. I think its higher for a 10ft X 20 ft size of plot at RZU-12-A, Near SBI ATM, Nanda Block, Mahavir Enclave. Now I have already paid this amount and request you to kindly re-calculate the charges please.

For the past several days we have been getting dirty stinking water that is not suitable to wash vessels or clothes leave alone drinking.

I had applied for new connection in Vijay Enclave they give me C.A. no. [protected] but the address is printing on Bill is not matched with my proper address or the documents submitted by me . How can I change the address . My email ID is [protected]@gmail.com & mobile no. is [protected].

Sir I have tried login at my id there so I forgetton password of my so I need help for this to login proper at there to I am registered customer please solve my problem...

When the water come in our area home pipe line has leaked the water has been flow in roads. It is wastage of drinking water.

By this application we would like your kind attention in this matter which is caused due to irresponsible behaviour of employees of your department. on 29/12/2015 i recieved the bills of F-3/26 AND F -3/27 Model town 2. following are the details of bills, BILL 1 BILL ID :[protected] KNO: [protected] THIS BILL IS OF 13953 .00 RUPPEES BILL 2 BILL ID :[protected] KNO:[protected] THIS BILL IS OF 16928.00 RUPPES The above bills are of huge amount of F-3/26 Model Town, kindly tell me by which kind of method your employee get the regarding and your department generated that great bills BILL 3 BILL ID :[protected] KNO: [protected] THIS BILL IS OF 2097.00 RUPPEES I would like to a kind attention that this connection is not been used from 17/october/2015, then by which reading your department can generated this bill BILL 4 BILL ID :[protected] KNO: [protected] THIS BILL IS OF 3494.00 RUPPEES IN THIS CONNECTION WE CAN NOT AS THIS AMOUNT IS CHARGED SIR / MADAM, its my humble request to please correct this type of faults which is done by your department and soon it will beer by consumer like us . ANNEXURE BILLS FOR MORE DETAILS REGARDING THIS MATTER PLEASE MAIL ME IN [protected]@gmail.com or CONTACT ME AT : [protected] MANISH SONI

Sir, I am Bhisham Kumar Oberoi I am getting water consumption bill for my K No. [protected] without the meter reading.Since last three bills from Jan to Dec 15 have been recd without readings accumulating to Rs 5200. My average consumption is about max 450 ltrs/day and 700 ltrs free from Apr 15 as per Delhi govt.From April it should be zero bill.

K no.[protected] . Sir, I am resident o[censored] 34 II flr, West Patel Nagar, New Delhi. I have received water bills in jun, Oct and Dec without the meter readings taken accumulating to Rs 5200 where as wef Mar Delhi government has made 700 ltrs free. We are only two senior citizens staying at this place and we were not available in Delhi from Oct to mid December 2015.Still I have received a bill of about Rs 1200. Where as it should have been nil. Our average consumption is about 400 ltrs approximately. This way aftrr March the bill should have been nill. In June and oct photo of water meter was shown to water meter and he ha noted the reading on me page saying that next bill will come with actual reading but was not done that .DJB issue the notice and warnings but they donot ask the reasons for not paying the bill. After oct 14 no water meter reading was taken. Kindly look into matter and actual bill as per meter reading be isuued enable me to pay the bill. Last payment of bill was done on 15 Dec 2014 Rs 2672.

Hi Sir, My name is Devkant Sharma & lives in budh vihar ph-2 Sani Bazar Road. this is the place where you have come few month back for water supply inauguration. I would like to inform you that we have 3 main roads [Teen Murti Mandir Road, Veer Bazar Road & Sani Bazar Road] where water supply pipeline work is in progress mode. But there is some problem if you will check Teen Murti Mandir Road & Veer Bazar Road it is having 10 inch water pipeline however on Sani Bazaar Main Raod labour is using 4 inch pipe line for water supply which generally uses for streets however sani bazar road is main road as compare to others roads like Tri Murti Mandir Road & Veer Bazar. Currently, Digging work is in progress mode. Kindly look into this matter on high priority mode it may be some officer's can be involved in this corruption. Would request you to take necessary action against this issue to avoid future water problem on this Sani Bazar Road, Budh Vihar ph-2, New Delhi. If you have any concern then you reach me on below mention numbers. Many Thanks for you support as usual... Your sincerely, Devkant Sharma [protected], [protected] A-120 Shyam Colony Budh Vihar Ph-2 Sani Bazar Road, New Delhi-110085

I have failed to get any response from the numbers provided to lodge complaints, which for the last 20 days are reported to be out of service. Also online grievances submitted report COMPLETED without anything done (refer grievances ids [protected], [protected]). My details are: NEW KNO: [protected] METER NO. : M[protected] ADDRESS: BAKSHISH KAUR 63, PART-1, LANE-2, KRISHANKUNJ EXTN, LAXMI NAGAR, DELHI-92 Complaint/Grievance: Though our information is that the government of Delhi had exempted water consumption up to a limit from charges, we have been getting regular bills: Bill No. Date Amount [protected].04.2015 225 [protected].06.2015 306 [protected].09.2015 929 [protected].12.2015 1037 And, in none of the bills, any meter reading is mentioned which means either the meter reading is not taken at all or wrongly taken or meter is fast or meter is not working as all the columns of METER READING show /STP (something which we do not really understand). What do a law-abiding and tax-paying citizen do when every access is denied and wherever it is done (by registering online), the grievances/complaints are reported to be COMPLETED without an iota of action / information.

Dear Sir, I am Sita Ram, RZ 48 Raghu Nagar Gali No. 3, Pankha Road, New Delhi, kind your information use water supply since 15 years, K.No. [protected], my bill always come Rs. 100/- or Rs. 200/- but few month bill come Rs. 2500/- per month. Please give the justification and check meter why come heavy bill.