Delhi Jal Board Complaints & Reviews

I am residing in H.No- 3/25 Roop Nagar, Delhi. On the said address sewer is overflowing. I made a complaint on 10.12.15 in DJB vide ref no[protected]. On 12.12.15 I recieved a message that my complaint has been resolved. But the Sewer is overflowing till date. I again made a complaint on helpline no-1916. But no relief. Pl look into the matter.

I am the original allottee of plot No. K-2131, C.R. Park, New Delhi. I have got my old house and now have 4 flats of which two are occupied by me, 1st Floor has been purchased by the builder Ms. Soma Sen and the Ground floor has been purchased by Ms. Mousumi Mondal. The old KNO No. [protected]. 3 meters were replaced by DJB in May, 2015 giving the following numbers of meter - 3rd Floor occupied by me[protected]; 2nd floor[protected]; and 1st floor[protected]; On 29.11.2015 I received a SMS on my mobile No. [protected] that an amount has to be paid for KNO No. [protected] which I paid on 26.11.2015. After the payment was made I asked the person who was providing me the copy of the bill as to what is the status of bills of the other three flats. He provided me a copy of the bill for the 1st floor amounting to Rs. 1736/- for Ms. Soma Sen. For second and Ground floor the person informed that the bills are not yet ready. After a couple of days someone from DJB came to replace meter of one of the floors, which according to him, was for the third floor. He gave me meter number as 15088279, which according to him was for third floor. After a couple of days I requested everyone to switch on the water pumps one and one and to my dismay found that the meter that was changed was of 1st floor. I had been paying for the water/sewage for the 1st floor occupant. After that another bill is being given for the same floor for the same period for Rs. 1736/-. I am a senior citizen and by livelihood is only my pension. If Delhi Jal Board extracts money from me like this then how would I and my wife sustain in this hard days. It is, therefore, requested that the DJB may correctly send a representative to identify the meter numbers of all floors of my house and bill accordingly. The amount of Rs. 2376/- paid against KNO No. [protected] may be refunded so that the bill that comes for my flat could be adjusted. Please look into the problem and try to rectify the problem that a senior citizen does not suffer for the mistake of the Jal Board which is known for making erroneous billing disregarding the actual consumption. Let me tell you that I and my wife alone stay in this house and the water consumption would be ber minimum. Moreover, your man told me that 20, 000 litres per month is free and is not chargable as per the Delhi Government directive and we being two people, we may not be consuming so much. We would be required to pay only the sewage charges and rents of meters and other taxes.

New K No. [protected]. G-1/2, Malviya Nagar, New Delhi (backside) During last few days water flow from DJB pipeline to our house was very slow but now it has almost stopped. It requires immediate attention.

The water being provided by DJB is below the average standhards of cleanliness. It stinks and is muddy. It smells of sewer water and is not at all useable. This is the case most of the time. We are suffering from the acute shortage of clean drinking water. Kindly look into the matter soon and slove the problem.

My new key no is [protected], I am getting water bill on average basis instead of actual meter reading, in this regard I already met the office & he assure me that next time your bill would be on actual reading basis. But am still receiving bills on average basis, my meter last reading was 854 and current reading is 870 as on date[protected]. Kindly request to correct my bill & arrange to send as per the meter reading given as above. Sincerely Pushpa Maikhali A-14, Jai Vihar, Ph-1 Nangloi Road, Najafgarh New Delhi-110043 Cell : [protected]

Respected Sir/Mam, This is bring in to your kind attention that we are getting dirty supply water in our house from past few days.. We can't drink this water, it smells too much and can cause infections as well.. We have to purchase bisleri or purified water from market. kindly look into this matter on high priority.. we will be thankful to you. Regards Sakshi Balbir Nagar extn, Rishi Raj chowk Shahdara

Dear Sir, This is to inform you that my water meter has been stolen yesterday dated 12 June 2013. My Connection No. Is [protected] Meter no. 83850-K It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible inside my flat on 1st floor to avoid from being stolen again. My address is amandeep dadhwal b-44-y dda flats jahangirpuri, Delhi 33. And my connection number & area no, description is nw4/33/ Regards, amandeep dadhwal [protected]. sevral time i send request but no reply at ur end

New KNO: [protected] You have generate a bill for Rs. 1104/- of above said KNO. But I would like to inform you that the said meter not in use from almost last 3 years. we have also deposit a request letter of meter stop before 1 year. So please check your records and regenerate our NIL bill. Kindly do the needful. Kapil Sethi Mob. [protected]

I am a DJB consumer with K. No. [protected] in the name of Ajay Kumar. Complaint is about faulty bill process and irregular meter readings. Bill is raised for 4-5 months without taking readings on month basis. My actual water consumption is less than 12 KL/ month. Present meter reading is 00186, hence no amount should be charged whereas abnormally bill is raised Rs. 1376-00. Please make the bill Zero for the said period in the light of the Delhi Government Scheme. Thanking you.

Dear Sir Wrongly bill generated KNO no.- [protected]. Total Rs 29807 I have bill received through net. Please send the correct bill or look into this matter as soon as possible. My contact number is [protected]. I am not using a connection from last 5 years and water is not here in any pipes. Sahil Goel Raj nagarpart 2, Palam colony Contact - [protected]

Dear Sir i have receive my bill yesterday in which i found there is totally wrongly charged in my bill amount, Bill id[protected] and[protected], kno.-[protected] total claim-3851 i would like to inform you earlier as same consumption i recived bill in -50 Rs than kindly let me know about this

From time to time in 15/20 days, the water over flows from the Jal Board & fills Lawn, Road & approch to our houses to the height of 3/4 inches. The photograph is enclosed for your ready reference & quick action. This is the Loss of thousands of gallons of water. We requested to stop this. But no action is taken to date....

Every time from last two year DJB send with out reading with given remarks i.e. permises is lock while we regularly pay may PNG bill and electricity bill as per reading.its also proof that DJB person has not com for reading.Due to above i am not avail govt subsidies.which is provided on monthly consumption up to 20kl. s k sinha [protected]...

Hi, This note is with regards to the current water bill for the period (March'15- Oct'15) K No-[protected] in the name of Smt. Kusum Gupta. The bill does not have any present reading (CMR) and by default have been charged 195 units, which is completely wrong. Could you please justify this reading? I was not been called upon by meter reader before taking reading. The same happened with my neighbors and similar to this case, they have been given wrong bills. Considering if there is a flaw in water meter, the user should have been notified by meter reader at the time of reading, which was not done in this case. In addition, I along with my family was out of Delhi for about 2 months. So, it's not at all possible that the billing amount can be so huge without actual utilization. Therefore, it's my humble request to look into this matter and rectify the incorrect bill as soon as possible. Also, please generate a new bill which can be considered payable. Please find my details below. Regards!

Dear Sir,

This is to inform u that the three months of bill From ( 4th sep-19th nov 2015 ).has been wrongly generated with the amount of -3814/- as i am not using the connection an i have already paid the dues on 25/9/2015 Amount :-2255.87
Please consider the matter an help me to sought out with the soloution.

Yours Faithfully
SANJEEV CHAUDHARY
[protected]

This is the reminder of my previous complaint dt.2nov.2015.and your reply that I should buy meter and get it replaced. I would like to say that the present meter was changed by your personal on march2014 which is undet guarantee period. It is your responsibility to check it. I am not in a position to do all the job done by myself. I request you to do the needful. I am getting huge bill an early action is required. Mrs mullick B-1327 janakpuri new delhi

The water pipe line is broken behind park on the service road near petrol pump at sector17 dwarka . many people fill the water and sell it in bisilari cans. the location of breakage is-proceed on the service lane adjacent to DDAflats sector 17 A for 100 meters and near culvert you will find the break.

I am residing at G-5 ground floor, Lajpat Nagar II, N. D. 110024. For last more than 3/4 months water supply from Delhi Jal Board is impure & dirty. I have taken up this matter with Delhi Jal Board office in Lajpat Nagar many times but no acton taken till date i would request the concerned authorities to take necessary action immediately & help me.

Dear Sir/madam KNO no.[protected] wrong bill generated without taking meter reading. Total 4430 Rs I have received bill without meter reading . As per new rules 600L water per day free water given by jal board but my uses less then 600L why bill sending Please send the correct bill with proper meter reading. Thanks Best regards. Radha saini, sadh nagar, palam colony, [protected]

Dear sir My complaint is on subject of dirty water..in pipe line in our pipe line there is mixing of severage somewhere . water of pipe line is very dirty which is very smelly and black water. A-52 Jain colony part 3 uttam nagar (110059) south-west