Delhi Jal Board Complaints & Reviews

I would like to draw your kind attention towards the working condition of your officers. My K NO is [protected] and I had paid the last bill on 09 Jun 14 of Rs 2354 for 145 units (05 NOV 2013 - 24 May 2014 Current meter reading was 370 and previous meter reading was 225 ). After that no one had visited our house to take the meter reading and we have not received any bill. We had tried to contact the related officer in your office for any solution but nothing happened, ultimately we have noted our meter reading manually (440 Unit) and decide to submit the payment accordingly. When we reach your office to pay the bill as per our meter reading (440 units) we came to know that as per your records on 26 Oct 14 we have already consumed 440 Unit and on 2 Jan 15 they issue another bill with current reading / meter status is 470 units and previous reading/meter status is 440 unit (which is actually our current units). We are still not able to understand from where the officer had noted our meter reading and where is our previous bills gone. You are kindly requested to look into this matter and provide us a solution, also please take appropriate action against the related officers so that we will not face any problem in future. Best Regards Alka Wadhawan W/O Rajkumar U- 63 Shakar Pur, Laxmi Nagar Metro Station Delhi 110092 Mobile [protected] ( Rajkumar )

Dear sir, The mater regarding overflow of sewer since[protected] is brought to your notice. Despite our several repeated request to the concerned authority the problem has not been solved. Foul smell is coming from the sewage and it is giving bad impression to the people passing in the street. It is, therefore, once again requested that you instruct your subordinate staff to take the action in the area mention below. The actiion taken report may be forwarded to my email address. Yours faithully, Surender Kumar Official designation House No. W.Z. 130-B, Sr. Audit Officer, Gali Nathwali, O/o CAG of India Naraina, New Delhi-110028. Mobile Number [protected] email suren.[protected]@gmail.com

My name is Meena Bedwal and my K.No. is [protected] and my complete Address is PLOT-34, VIPIN GARDEN, i had cleared all payment of previous owner of that house and also paid mutation charges at pachim vihar delhi jal board office because to fill the mutation form they need the latest paid bill and i paid all amount and received bill by my name in month of oct 2014 and now i bill update on web by the name of previous aowner and amount they are charging to me is Rs.39000. now they are saying please log ur complain to nangloi water supply on toll free no.[protected] than i logged complain there as on dated 8-jan-2015 with complain no. MG3148 when they had not given any response than i visited personally at there office now the help desk person said to me please and submit all documents with mutation fees and paid amount Rs 39000. what the hell is this please take necessary again as soon as possible. whatever documents you want to recheck your detail i will provide but please being a common human being i cannot pay that type of wrong bills. Meena Bedwal [protected]/ [protected]

sir my name is mohit i live in choukhandi tilak nagar sir hume sewer ke liye kaai baar complaint karvai ti jo abhi tak hal nahi hui hai hamari samasya ye hai ki har 2 se 3din baad hamare ghar ke aage jo sewer line hai vo bhar jati hai hamne kai baar j.e d.k sharma ko bi complaint ki thi feer bi uski sunvai nahi hui hai sewer ki safai karne wale sewer ki safai karke sewer ka garbage road par daal dete hai jise bimari falne ka khatra hai sewer line ki samasya B-12 SE B-21 j.j colony chowkhandi tilak nagar tak hai saath hi mai kaai photos bej raha hu jiske doara aap anumaan laga sakte hai ki hume kitne pareshani ho rahi hai thanku

Applicable Rate Period Description Amount(Rs.) 15-OCT-2014 to 14-JAN-2015 Total Consumption Charges 317.14 15-OCT-2014 to 14-JAN-2015 Sewerage Charge (60 % of Water Consumption Charge) 190.28 15-OCT-2014 to 14-JAN-2015 Water Cess Charge @ 2 Paise per Kl 1.34 15-OCT-2014 to 14-JAN-2015 Service Charge - Consumption between 20-30 KL 612.26 15-OCT-2014 to 14-JAN-2015 Subtotal Bill Amount 1121.02 I did not used any water, as currently i am not living there. Kindly remburse the same. I request you kindly send the Bill according to our consumption. KNO no - [protected] The same thing happen in previous months also. Thanks, Naman

MY SELF MOHAMMED ARKAN MY DELHI JAL BOARD K- NO. [protected] MY NAME SHOW IN THIS K NO, UROOJ AHMED INSTEAD OF MOHAMMED ARKAN AND ADDRESS ALSO INCURRECT SHOWING 1621 LAL KUAN HAUZ QAZI INSTEAD OF 1621 THIRD FLOOR LAL KUAN BAZAR NEAR MASJID BALLAIMARAN DELHI -6 KINDLY CORRECT MY NAME & ADDRESS ON THIS K NO, [protected] AND ADD MY CELL NO. [protected] FOR FURTHER UPDATE. THANKS

My Self KAVITA KAPOOR my Delhi Jal Board K NO. is [protected] . My name show in this K NO KAVITA KAPUR instead of KAVITA KAPOOR and address also incorrect showing 27/3, new ranjeet nagar instead of 2713, gali number 13, first floor, ranjeet nagar Kindly correct my name and address on this K NO and add my Cell no [protected] for further update...

Sir/Madam, This is informed to you, that I have been using the Delhi Jal Board Connection (K No. [protected]). for many years, I am receiving the bill of DJB under Rs 600-700. This is a first time that I received the bill of December, 2014 amounting Rs, 1040/- tha is against our consumption because there are 5 members in my family, very little consumption, and we don't waist water. I will submit the bill of Rs. 1040/- but this amount is exceed against our consumption. I request you kindly send the Bill according to our consumption. Thanks (V. K. Sharma) [protected]/ [protected] H. No. 1040E, Inder Gali Babarpur, Shahdara, Delhi, 110032

Dear Sirs, I resident of D-12A, Old Gupta Colony Polo Road Delhi-110009 has no supply of drinking water since One and Half Month Inspite Of repeated Complaints there is no response, Request your goodselves to look into this matter seriously and do the needfull Thanking You Anilkumar Soneja [protected] D-12A, Old Gupta Colony Polo Road Delhi-110009

On 09/01/2015, When I was making an online payment of Rs. 1971.57 through ICICI net banking against Bill ID :[protected], Bill Date : 05/01/2015 on K.No. [protected]. Then after completion of payment process, an error message appeared on my screen "Sorry, we encountered an internal error". After that I checked my ICICI a/c and found that Rs. 1971.57 is debited from my account for Delhi Jal Board payment on above mentioned bill But In your site, my outstanding is showing still for Rs. 1971.57. So, Please do the needful to solve my problem on early basis. M: [protected]

I have a water connection No. R-75638, K.No.[protected], name : Mahindera Babu S/o Sh. Ravi Lal, M-22 Tamilar Enclave New Delhi-45. i have check bill detail in on line show this window " KNO does not exists for the provided details or consumer details might have been transfered to different zone." please confirm me changed Bill details on

Respected Sir, We are not getting drinking water from the past 1 and a half month.We have to purchase drinking water everyday.This is causing a lot of expenditure as well as inconvenient. We pay the water bills regularly.We have also lodged complaints verbally on the phone to the JAL board of our area . Kindly do the needful to the earliest. Thanking you, Yours faithfully, Anil Kumar Soneja D-12A, Old Gupta Colony, Polo Road, Delhi-110009.(Near Shani Mandir) [protected]

dear sir our house was locked on 22 feb 2014 while taking reading your meter reader delibrately changed the status of meter as UNMT inspite of my repeated request to your deptt they did not changed the stuatus of my meter as running. therefore i am paying the inflated bill since feb2014. i am senior citizen and am not in a position to may inflated bill . i request your good selves to look into the matter and the mistake done by your empolyes...

Dear Sir, I have been getting my DJB bills from December 2013 onwards on MLOC/DFMT and the last meter reading taken on 12th August 2013 was 710. My house is not locked and my family is always there at home. The meter is also not defective. I checked the reading as on 7th January, 2015 is 856. I have paid excess amount of (1) Rs 605/- for Bill dated 23rd Dec. 2013; (2) Rs 521/- for Bill dated 14th March, 2014, (3) Rs 644/- for Bill dated 6th June, 2014; (4) Rs 563/- for Bill dated 26th July, 2014, (5) Rs 1183.65 for Bill of November 2014 and (6) Rs 1555/- for Bill of December 2014. The unit consumed for one year is 146, whereas I have paid for more units. Please arrange to send your official to check the meter reading of my water meter and arrange to refund the excess amount charged on provisional basis. Thanking you, Sundareswaran.C DG2/20B, SFS Flat, Vikaspuri, New Delhi-110018. Mob: [protected]/[protected]

Respected Sir I am staying in Mayur Vihar Phase 3 Ashirwad Apartment. I get two times water which is consumed. I have paid a water bill of Rs 800/- last year 2013. This year a bill has come from 2012 amounting to Rs 7, 800. I stay in a rented flat which is not metered. I work in AAJ TAK and I want to know the reason what was the problem of having such high bill. Please explain and send me the details in this id(Niladri.[protected]@aajtak.com) as soon as possible. FLAT NO:- 474 A ASHIRWAD APARTMENT LIG FLATS KONDLI MAYUR VIHAR PHASE 3 PHN NO:- [protected]

The Zonal Revenue Officer Delhi Jal Board (NW-II) Sector-6 Rohini, Delhi. Sir, It is submitted that I have received bill for the period from 14.8.14 to 29.12.14 amounting to Rs.10, 303/- for 270 units, to be paid by 16.1.2015. In this connection it is also submitted that I have a very small family of 05 members and my consumption of water is very low whereas a bill for huge amount has been sent. My average consumption for the last 15 years may be watched and it will be appreciated that current bill is on very higher side. Perhaps meter has spurt to many fold resulting in a bill on very higher side. In view of above it is requested that revised bill may be given to me on the basis of average consumption for the last so many years so that I can pay the dues in time. If deemed fir meter may also be got inspected and if requires may be got changed. I am a salary class person and it would not be feasible for me bear a huge amount. Thanking you sir, With regards (J.C. Nagpal) F-1/104/Sector-11, Rohini, Delhi:-110085. (Mob No.[protected]) Email:. [protected]@gmail.com

Dear Sir/madam, this complaint to you is regarding DFMT status on our meter, cause of our meter do not show a real meter reading and also bill amount, this issue exist from a long time. So kindly requested to you resolve this issue as soon as possible so that we can pay bill of fare meter reading. We appreciate of your valuable response. Best Regards, Harjeet Singh S202-a 2nd floor, school block, Laxminagar, New Delhi- 110092. Cont.-[protected]. Email- harjeetsingh.[protected]@gmail.com

I want to inform you that my address is F-7/140 Sec-16 New Delhi and name is Savitri Devi and my new K No. [protected] .On my flat two bills are coming of name Savitri Devi and Ved Pal .The wrong bill is of Ved Pal and its K No. [protected]. First we have complaint on 1-7-09 to office of the ZRO (NW)II-RZ and also given the copies of position letter, they assured that the bill will not come again but the bill come again after this we had done second complaint on 25-6-14 in the same office. I am adding photos of my previous complaints copies, bill copy and my position letter.Kindly take some action regarding this problem. Thank you

I m umesh verma s/o sh. Padam chand R/o 9/4754 main road old seelampur gandhi nagar delhi 110031 Water coming in my house of delhi jal board have very bad smell in water like sewer and colour also. This water not able to use anywhere. This water is also harmful for health. Please shortout this problem as soon as possible Regards Umesh verma([protected]) 9/4754, 1st floor, main road, old seelampur Gandhi nagar delhi - 110031

Resp. Sir, With due respect I wish to state that I have lodged my complaint with sewer and water department Vivek Vihar Near vide complaint No. 1985. But more than one month has elapsed no action has been taken on my complaint yet. Therefore, you are humbly requested to get the work done at the earliest. Early action will be appreciated. Ajay Kumar Gakhar Mob. [protected] & [protected]