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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 37

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A
Akash13579
Aug 14, 2021
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I am living in Uttam Nagar Block J (mangal bazar) and I'm getting constant dirty and smelly water for the last 5 days. We have complained about it many times but I don't know why Delhi government is not listening to us. It's not good for health and Delhi Jal Board is doing nothing.

It's my humble request to look into it.
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    N
    NGsekaran
    Aug 13, 2021
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    Our water meter with K no [protected] installed at my house at 201-A, Gautam Nagar, Delhi has been stolen on 06th July 2021. We have registered an FIR for the same vide FIR no SD-HK-000508/2021 dated 24/07/2021 through online portal.

    We request you to kindly install a new meter immediately and let us know the process immediately.
    Thanking You
    N.Gnanasekaran
    [protected]
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      N
      Nishi Goel Associates
      Aug 13, 2021
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      Address: yaei

      Sir,

      We are getting dirty water supply in F Block, House NO. 265, Mansarover Garden, new Delhi 15. Pls help.
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        @radhn@
        Aug 13, 2021
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        This is to inform you that my water meter has been stolen on 12th august 2021 nearly at 6pm. My K No. is [protected] . I am a resident of Gali no.8, I Block in West Sagarpur, under South West Delhi. Kindly provide new water meter at my residence. I will be obliged
        Thank you
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          @radhn@
          Aug 13, 2021
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          Respected Sir/Mam,
          This is to inform you that my water meter has been stolen on date 12th August 2021 at nearly 6pm from my parking . I live on 3rd floor hence couldn't suspect on time. I request you to please install a new meter as soon as possible.
          I live in West Sagarpur, Gali no. 8 in I Block, in South West Delhi.
          Delhi Jal Board customer support has been notified about the posted complaint.
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            M
            Mohd Bilal & Ghazala Rashid
            Aug 12, 2021
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            Address: Mohd. Bilal & Ghazala Rashid (KNO 6394291016) Plot No.33, Ravi Nagar, FF, Ravi Nagar, Vishnu Garden, 110018
            Website: www.djb.gov.in

            Mohd. Bilal & Ghazala Rashid (KNO [protected])
            Plot No.33, Ravi Nagar,
            FF, Ravi Nagar, Vishnu Garden, 110018

            For the Meter reading date from 30/01/18 to 19/02/19 (295 days), 67 units were consumed and deposited the amount of Rs.210 for the same.
            hence no dues were outstanding at that date. There were no bills raised next 7-8 months.

            Now till date meter reading is 233 units (12/08/21) and the bill amount is Rs16440 of[protected] units consumed during 30 months approx. (from 19/02/19 to 12/08/21)

            I have averagely consumed 6 units per month.

            There are just two members in the family. Due to covid-19, there were wrong water bills without considering the meter readings.

            Kindly rectify the wrong water bills at the earliest.
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              D
              Digital Vincy
              Aug 12, 2021
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              Address: Mahavir enclave Part 1, South West, New Delhi

              Contaminated (Gutter)water is coming to our place (Mahavir Enclave Part 1) since the last two weeks. Even after so many complaints nothing has been done so far. Please take urgent action as soon as possible. We are suffering taking bath and washing clothes even drinking of dirty water.
              Delhi Jal Board customer support has been notified about the posted complaint.
              Aug 12, 2021
              Updated by Digital Vincy
              Below glass of water as Gutter water comes DJB connection ( Mahavir Enclave Part 1)

              Aug 15, 2021
              Updated by Digital Vincy
              My complaint not resolved
              Aug 15, 2021
              Updated by Digital Vincy
              Now the water is not coming till 5 days now. Please help I am in Mahavir Enclave Part 1 G Block
              Now the water is not coming till 5 days now. Please help I am in Mahavir Enclave Part 1 G Block
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                D
                devpoonam
                Aug 11, 2021
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                I am a resident of JD-40A, ground floor, Hari enclave, Hari nagar, new delhi -110064
                During the heavy rain last week, I suddenly shocked to see the sewerage water at my home. It was due to sewage blockage. I checked it out through a private plumber and found that all the sewer in my row upto motherdiary are blocked with mud and sludge.
                Now you are requested to clean my connected swerage along with others too.

                YOur early action is highly appreciated.

                from
                Employee of Ministry of housing and urban affairs, New delhi
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                  P
                  Prem Nath Gupta
                  Aug 11, 2021
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                  Address: I-7/46, second floor, Sector 16, Rohini, Delhi-89

                  A new water connection for domestic use was taken against No.[protected] and I paid its first bill No.[protected] on 25/3/21 for Rs. 4160/-. No dues remained pending before the period 25/3/31. Thereafter, The ZONAL OFFICE OF NW ZONE has issued me a water bill ( No.[protected] against K.No.[protected] of Rs. 4851/- for the period from 18/1/21 to 25/7/21 with its due/last dt. as 11/8/21 which is wrong & exaggerated one. The bill should be for the period from 26/3/21 to 25/7/21. My contact No. is [protected] & email is png.[protected]@gmail.com. Kindly, sort out the matter by issuing a correct water bill enabling me( a Sr. Citizen of 74 yrs) to deposit the bill early.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    K
                    kumardev64
                    Aug 10, 2021
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                    Correction in bill no. 475705077113

                    Address: 344, SECTOR 19 PKT 3 AKSHARDHAM APPTT DWARKA NEW DELHI 75

                    Sir I paid the bill[protected] on 13 June vide transaction No. VSBI[protected].

                    the amount is still shown in the current bill due for August 2021

                    plz get this checked nd send corrected bill
                    thanking you

                    DEVINDER KUMAR...
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                    E
                    Esaneesh
                    Aug 9, 2021
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                    Address: District court rohini delhi

                    Due to the choking of DJB sewer line outside the boundary of rohini court complex since last week, there is back flow of sewer to the sewer lines of cort complex. This causing heavy seepage on the VIP judges parking and other areas. So please rectify the matter immediately.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      K
                      khans.saquib
                      from Delhi, Delhi
                      Aug 8, 2021
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                      Property number 1041/A, Phatak Muftiwalan Near Shakti Mandir, Tiraha Behram Khan, Darya Ganj, New Delhi-110002 is using illegal water connection and adding a new illegal connection without any permission for road cutting and new illegal connection.

                      The owner Naseemuddin and his sons Nafeesuddin and Nazeemuddin are ready to fight with anyone if someone tries to stop them for this illegal work.

                      These sort of illegal connections effect the water supply of all the legal water connections in the society.

                      Request you to please look into the matter
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Last date is 11/8/21 but not yet resolved
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                        P
                        PIYUSH PAL 9 C
                        Aug 8, 2021
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                        Address: 429, 430, SHANTI MARG, MAIN ROAD, MANDAWALI, DELHI-110092

                        Leakes in DELHI JAL BOARD SUPPLY
                        near electric pole

                        429, 430, SHANTI MARG, MAIN ROAD, MANDAWALI, DELHI-110092
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                          PIYUSH PAL 9 C
                          Aug 8, 2021
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                          Address: 429, 430, SHANTI MARG, MAIN ROAD, MANDAWALI, DELHI-110092

                          Water leaking in Delhi Jal Board pipe linr near Electric Pole

                          Address : 429, 430, SHANTI MARG, MAIN ROAD, MANDAWALI, DELHI-110092
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                            P
                            Pankaj017
                            from Gurgaon, Haryana
                            Aug 7, 2021
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                            Address: 1410, Kucha Ustad Hira, Bazar Guliyan (Opposite Jama Masjid police station)

                            This is to bring to your notice Sewer of our street (Kucha Ustad Hira, Dariba, 110006) has been blocked for the last many months and there is no action from local authority. Whenever there is a rain even if it is just drizzle, 1-2 feet of dirty water gets accumulated in the street with kichad, ###, .. which residents have to cross through. The place becomes breeding place for mosquitoes and there is a risk for spreading disease like dengue, chikungunya, ..

                            Hope you to take immediate action and unblock the sewer asap before anyone gets sick. Thanks for co-operation.

                            Area: Kucha Ustad Hira, Bazar Guliyan (Opposite Jama Masjid police station)

                            Pin code: 110006

                            Thanks,
                            Pankaj Jain
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                              T
                              Trilok Bohra
                              Aug 7, 2021
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                              Address: GALI NO 14, SIDHATRI ENCLAVE, UTTAM NAGAR

                              Sir
                              In our area we have sewer blockage more then 2 months. We raised so many complain against it. No action has been done so far.. Worker came but did not take any action said machine required for this. On day worker came with Machine but did take any action. Even they were rude. Using abusing languange. Even so many time i raised this issue with our area JE Chetan but did not take any action. Sir conditions is very worse here. Please take necessary action ASAP
                              Complain no
                              Thanks for connecting to DJB 1916 Helpline. Your complaint has been registered successfully and the complaint No[protected].Your concern has been forwarded to area JE Sh Anoop Goyal Mobile No. [protected], Email ID- [protected]@gmail.com and it will resolve within 3 Days

                              Regards
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                                P
                                Prem Nath Gupta
                                Aug 6, 2021
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                                Address: I-7/46, 2nd Floor, Sector 16, Rohini, Delhi-89 ia

                                Hon'ble Sir,

                                I, as a Sr. Citizen, request you to submit to your kind honour as under:

                                A new water connection (Domestic) was taken against K No. [protected] on 24/3/2021 by me at my Residence : I-7/46, Second Floor, sector 16, Rohini, Delhi-89, after having done all the formalities/permission taken from the concerned DJB's office at Rohini Zone.

                                Consequently thereto, a Bill, as generated by DJB vide it's Bill No.[protected] dt. 25/3/21 against K. No.[protected](copy attached) for Rs.4160/- was paid online on 24/3/2021 as per photocopy of screenshot attached.

                                The domestic water at the above mentioned premises was consumed/utilized only by a single family. During the period of 3 months, Water Meter Reader from the above mentioned DJB'S office had never come to record the Meter reading to us earlier nor has issued any bill or sent any message prior to the present bill. All the previous dues against K. No.[protected] had been cleared on 25/3/21 but your office has sent me a fresh water bill (domestic) for the period from 17/1/21 to25/7/21 (6 months) instead of 3 months charges i.e. from 25/3/21 to 25/7/21 for an exaggerated amount of Rs. 4850/-. So, the rectified bill with required corrections may please be issued to me enabling me to relieve me mentally & financially by depositing the bill to the DJB'S office early.

                                2.That, the present bill also includes the excess period from 1st January, 2021 to 24th March, 2021 as all the dues of previous bill of Rs.4160/- as generated for New Water Connection (Domestic) was paid by me on 24/3/1021 ( Copy attached) So, this above three months period must be excluded from the present bill paid on 24/3/2021 as no dues for the above earlier is pending prior to the period 24/3/2021.

                                It is also requested to make arrangement to send proper bill as per the procedure followed bt the DJB earlier.

                                As per the procedure laid by the hon'ble CM, per month bill with concession as feasible may please be followed to save the the laymen from financial burden like me.
                                It is also informed that after a great struggle, a new connection taken and previous bill was also paid to the DJB'S office on the same day when I contacted to u over phone for the struggles faced by me at the time of new connection.

                                I hope your goodself will relieve me by taking prompt action & enabling me to deposit the fresh bill on time when regenerated/issued for the period as requested above.

                                Thanks immensely,

                                PREM NATH GUPTA
                                (A SR. CITIZEN - 74 YRS.)
                                PHONE NO.[protected]
                                Email: png.[protected]@gmail.com
                                R/o I-7/46, 2nd Floor, sector 16, Rohini, Delhi-89
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                                  Prem Nath Gupta
                                  Aug 6, 2021
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                                  Address: I-7/46, Second Floor, Sector 16, Rohini, Delhi-89

                                  Hon'ble Sir,

                                  I, as a Sr. Citizen, request you to submit to your kind honour as under:

                                  A new water connection (Domestic) was taken against K No. [protected] on 24/3/2021 by me at my Residence : I-7/46, Second Floor, sector 16, Rohini, Delhi-89, after having done all the formalities/permission taken from the concerned DJB's office at Rohini Zone.

                                  Consequently thereto, a Bill, as generated by DJB vide it's Bill No.[protected] dt. 25/3/21 against K. No.[protected](copy attached) for Rs.4160/- was paid online on 24/3/2021 as per photocopy of screenshot attached.

                                  The domestic water at the above mentioned premises was consumed/utilized only by a single family. During the period of 3 months, Water Meter Reader from the above mentioned DJB's office had never come to record the Meter reading to us earlier nor has issued any bill or sent any message prior to the present bill. All the previous dues against K. No.[protected] had been cleared on 25/3/21 but your office has sent me a fresh water bill (domestic) for the period from 17/1/21 to 25/7/21 (6 months) instead of 3 months charges i.e. from 25/3/21 to 25/7/21 for an exaggerated amount of Rs. 4850/-. So, the rectified bill with required corrections may please be issued to me enabling me to relieve me mentally & financially by depositing the bill to the DJB'S office early.

                                  2.That, the present bill also includes the excess period from 1st January, 2021 to 24th March, 2021 as all the dues of previous bill of Rs.4160/- as generated for New Water Connection (Domestic) was paid by me on 24/3/1021 ( Copy attached) So, this above three months period must be excluded from the present bill paid on 24/3/2021 as no dues for the above earlier is pending prior to the period 24/3/2021.

                                  It is also requested to make arrangement to send proper bill as per the procedure followed bt the DJB earlier.

                                  As per the procedure laid by the hon'ble CM, per month bill with concession as feasible may please be followed to save the the laymen from financial burden like me.
                                  It is also informed that after a great struggle, a new connection taken and previous bill was also paid to the DJB's office on the same day when I contacted to u over phone for the struggles faced by me at the time of new connection.

                                  I hope your goodself will relieve me by taking prompt action & enabling me to deposit the fresh bill on time when regenerated/issued for the period as requested above.

                                  Thanks immensely,

                                  PREM NATH GUPTA
                                  (A SR. CITIZEN - 74 YRS.)
                                  PHONE NO.[protected]
                                  Email: png.[protected]@gmail.com
                                  R/o I-7/46, 2nd Floor, sector 16, Rohini, Delhi-89
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Sep 25, 2021
                                  Updated by Prem Nath Gupta
                                  Respected sir,

                                  It is requested to inform in your kind honour that a new water connection for domestic use was taken against No.[protected] and its first bill of Rs.4160/- as generated on 25/03/21 against Bill No.[protected] copy attached) was paid on the same day online, i.e. 25/03/21 vide ( receipt attached.) SO, THERE WAS " NO DUES" pending prior to 25/03/21.

                                  THEREAFTER, your Zonal Office had issued me another water bill of Rs. 4851/- for the (WRONG) period from 18/01/21 to 25/06/21 (copy attached) which is wrong & exaggerated one.

                                  In this regard, many a times, I had emailed to solve my problem as I AM NOT ABLE TO MAKE ROUNDS TO YOUR OFFICE BEING A VERY OLD AGED PERSON OF 74 YRS.
                                  But the matter still remained "UNRESOLVED" despite elapsed of 3 months without any communication to me.

                                  I, THEREFORE, against humbly request in your highness to look into the matter at the earliest pl. & console me ( A SR. CITIZEN by solving my problem of exaggerated bill of Rs. 4851/-. No dues remained pending before the period 25/3/31.

                                  Hoping for favourable response pl.

                                  Yours faithfully,

                                  (PREM NATH GUPTA)
                                  K. NO. [protected]
                                  PHONE NO.[protected]
                                  E-MAIL: png.[protected]@gmail.com
                                  No action has since been taken by the concerned ZRO's Rohini Zone, DJB to my earlier complaint sent online despite elapsed of 3 maths. Kindly take eary action on the on the complaint as detailed below:

                                  Respected sir,

                                  It is requested to inform in your kind honour that a new water connection for domestic use was taken against No.[protected] and its first bill of Rs.4160/- as generated on 25/03/21 against Bill No.[protected] copy attached) was paid on the same day online, i.e. 25/03/21 vide ( receipt attached.) SO, THERE WAS " NO DUES" pending prior to 25/03/21.

                                  THEREAFTER, your Zonal Office had issued me another water bill of Rs. 4851/- for the (WRONG) period from 18/01/21 to 25/06/21 (copy attached) which is wrong & exaggerated one.

                                  In this regard, many a times, I had emailed to solve my problem as I AM NOT ABLE TO MAKE ROUNDS TO YOUR OFFICE BEING A VERY OLD AGED PERSON OF 74 YRS.
                                  But the matter still remained "UNRESOLVED" despite elapsed of 3 months without any communication to me.

                                  I, THEREFORE, against humbly request in your highness to look into the matter at the earliest pl. & console me ( A SR. CITIZEN by solving my problem of exaggerated bill of Rs. 4851/-. No dues remained pending before the period 25/3/31.

                                  Hoping for favourable response pl.

                                  Yours faithfully,

                                  (PREM NATH GUPTA)
                                  K. NO. [protected]
                                  PHONE NO.[protected]
                                  E-MAIL: png.[protected]@gmail.com
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                                    H
                                    Himanshu Nandi
                                    Aug 6, 2021
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                                    Address: E-48/b new ashok nagar,Delhi-110096,gali no,.-3

                                    Good morning sir,
                                    i am himanshu nandi residing in E-48/b new ashok nagar.from few days more than 3/4 of household in our street are facing problematic water crisis and receiving highly contaminated water.i have already complained in djb through whatsapp, but it seems like nothing changed the problem is not from 3-4 days it has been persisting for more than months but the problem has increased in these 3, 4 days.not only this there is no fixed time in which water will come and the supply didn't last for less than an hour the supply starts at 4:45 am whereas the street next to our street seems to have proper supply upto 2 hours & also it's been like more than 1 months that we have seen a drop of water in our supply tap in evening water supply.the problem is increasing day by day the water is extremly polluted and contaminated even our water purifiers are effected by this i would expect that the problem will be solved fast as possible please try to understand.
                                    Thank you sir listening our words.

                                    BELOW THERE ARE SOME REQUIRED INFORMATION ABOUT USER.
                                    Name-bishu kumar nandi
                                    Contact no.-[protected]
                                    Conection number- [protected]
                                    Street no.-3
                                    House no.- E-48/b
                                    Location - New ashok nagar delhi-110096
                                    Adress-110096
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                                      Ravi Cooldudein
                                      Aug 5, 2021
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                                      Hi

                                      We purchased this flat on April 7, 2021 and even prior to our purchase nobody was staying in the flat and nobody has stayed in the flat since April 7, 2021 also.

                                      This flat is completely empty with no usage at all especially since April 7, 2021.

                                      However, the bill that we have received is between 12 K and 13 K.

                                      I want to dispute these charges since the bill should not be this much.

                                      Please confirm on the resolution
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