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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 38

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P
Palak Mahajan 94
Aug 5, 2021
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Address: 23A, Radheypuri 3rd floor ext.1 krishna nagar

The water supplied in krishna nagar area, delhi (110051) is too dirty from last 3 -4 days. People are getting ill. Kindly ensure pure supply of water.
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    Monika Bahl
    Aug 5, 2021
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    Address: Delhi Jal Board, Maa Anandmayee Marg, Bal Mukund Khand, Giri Nagar, Govindpuri, New Delhi-110019

    Respected Sir/Madam,

    This is to kindly inform you that the actual meter reading on 31st July 2021 of my water meter bearing no 2321709 (K.No-[protected]) is 114, whereas Delhi Jal Board has generated a bill on 31st July 2021 which shows reading of 846. There is a huge difference in the actual meter reading and the meter reading shown by Delhi Jal Board in the water bill. I am attaching the photos of actual meter reading and water bill generated by Delhi Jal Board for your reference.

    Request you to kindly look into the matter at the earliest, get the meter reading corrected in Delhi Jal Board's records and send me a revised bill with correct meter reading and revenue so that I can pay the bill accordingly.

    Thanking You,

    Yours faithfully

    Monika Chawla

    Address - C/O Sh. Sushil Kumar Sood
    G-66A, second floor, Kalkaji,
    New Delhi - 110019
    Mob: [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
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      A
      ashish thakuri
      Aug 4, 2021
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      Address: Room No.1, Varunalaya Ph-I, Karol Bagh, New Delhi. Ph. 011-23516148

      I am a resident of 47-D. Pocket-F, Mayur Vihar Phase-2. I am having DJB connection with kno [protected]. I recently moved into my new home after buying it Novembe. Since then, the meter reading is not being taken from my meter from past 8 months and bill on average policy basis is being sent since past through 8-9 months. My consumption is hardly around 15kl per month still I am receiving huge bills. Few months ago, the person from DJB to take water reading came but he said the meter was faulty. I tried reaching out to the ZRO-East I spoc Mr. Ravi Kumar Gupta under whose purview my area falls to address the same issue. He's not only rude but also on leaves most of the times as per him . Hence kindly waive off the charges from bill and provide bill for actual consumption. I need to make the payment so that I can apply for my water meter mutation as in the presence o[censored]npaid dues, I am unable to make a request for mutation but I will only pay once I my bills are corrected.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        ashish thakuri
        Aug 4, 2021
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        Address: Room No.1, Varunalaya Ph-I, Karol Bagh, New Delhi. Ph. 011-23516148,

        I am having DJB connection with kno, the meter reading is not being taken from my meter since past 8 months and bill on average policy basis is being sent since past through 8-9 months. My consumption is hardly around 15kl per month still I am receiving huge bills. One time the reading guy came and said the meter is faulty. I tried contacting the ZRO East-I for DJB Mr. Ravi Kumar Gupta who is very rude and often on leaves as per him. Hence kindly waive off the charges from bill and provide bill for actual consumption.
        Aug 4, 2021
        Complaint marked as Resolved 
        Updated the missing information in the new complaint
        Delhi Jal Board customer support has been notified about the posted complaint.
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          Vansh Baisoya
          Aug 4, 2021
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          Sir, with due respect, i am preeti residence at 140 momraj mohalla ghari, east of kailash.
          Sir from last 8 day their is no water supply in my home, its very difficult to do household chors without water, water is essential for every mint of life
          So i request you to please take necessary action
          Delhi Jal Board customer support has been notified about the posted complaint.
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            S
            Sevar.tnt6060500
            Aug 4, 2021
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            Address: 46A Gali no 3 East Laxmi market delhi 110092

            [protected]
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              Deepak parihar0064
              Aug 4, 2021
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              Pani nhi aata Kyi Kyi dino takh

              Address: Kh no 42/15 nai basti near dada mai wala mandir wali colony bankner narela delhi 110040

              Dear sir/madam
              Bankner bagri mohalla
              near dada mai wala mandir wali colony . kh.no 42/15 bankner narela delhi 110040 . Sir pure mahine me kuch din hi pani aata hai puri puri raat pani chalate hai fir bhi pani nhi aata bhout pareshan hai pani ki vaje se ap se sir the gujarish hai ki pani ki problem bhout jada hai kirpiya mera ish nivedan pe dhayan de
              Thank you
              Sukhbir singh
              M no [protected]...
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              sunita mahashabde
              from Noida, Uttar Pradesh
              Aug 3, 2021
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              Address: Rz c1/54B, vinod puri, vijay enclave, New Delhi 110045

              Getting contaminated Water supply for last 3 months in vijay enclave besides repeated complaints to delhi jal board helpline (1916) no corrective action taken yet kindly resolve the issue
              Delhi Jal Board customer support has been notified about the posted complaint.
              Aug 03, 2021
              Updated by sunita mahashabde
              Water supply is of very poor quality getting contaminated Water for last 3 months besides repeated complaints no action taken yet to resolve the problem
              Hello sir no action taken till now still getting dirty water supplynaea
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                H
                harshitj_
                Jul 31, 2021
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                Respected Concerned,
                This is regarding the issue of contaminated water supply in our locality by DJB. I am a resident of Mohan Garden, Uttam Nagar, New Delhi-110059. Contaminated foul water which smells and looks like sewage water is being supplied in our locality since three months. I have lodged complaint at DJB's online grievance number but there was no response from their side. I even complained about this issue at local MLA's house but he was of no help to us. Kindly send our plea to the concerned authority so that the issue is resolved ASAP. We have become totally dependent upon groundwater to sustain our life.
                Jai Hind.
                Harshit Joshi
                (A concerned citizen)
                Contact; [protected]@gmail.com
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  Ashish Anup
                  Jul 31, 2021
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                  Address: MCS FLAT 290 AVANTIKA ROHINI SECTOR 1 RITHALA Rohini North West Delhi India 110085

                  एक सप्तताह से सफाई नहीं हो रही है complaint करते करते 2 दिन हो गए है कोई सुनवाई nhi हो रही है मलेरिया बीमारी फेल जाएगी इसे तो किरपा करके जल्द से जल्द कुछ करे जगह जगह बारिश के कारण पानी इक्कठा हो गया है
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  एक सप्तताह से सफाई नहीं हो रही है complaint करते करते 2 दिन हो गए है कोई सुनवाई nhi हो रही है मलेरिया बीमारी फेल जाएगी इसे तो किरपा करके जल्द से जल्द कुछ करे जगह जगह बारिश के कारण पानी इक्कठा हो गया है
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                    Z
                    zumzum
                    Jul 30, 2021
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                    Address: 48, Deepali Enclave Pitampura Delhi 110034

                    Sir I have received a Bill of Rs 4252 for last billing done in July 2021. Normally the bill amount is zero. Apparently meter reading taken is incorrect. Kindly help to resolve this issue on priority
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      Kavita Kpoor
                      Jul 30, 2021
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                      Address: Vishnu garden west delhi

                      It's 5:24 am i get up early to fir water but water colour is yellow and very smelly
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                        S
                        sonu999014
                        Jul 29, 2021
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                        Latest bill generated by Delhi jal board is bogus for the period of 14 may to 25 july 2021. Even though I sent the meter reading. They generated the bill as MLOC for Rs 1514. My KNO is [protected]. Also my home was locked for 1 month . I had sent my meter reading to the person that came for meter reading on his watsapp. Even after that they marked the meter reading as MLOC. This is wrong with the customer.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          AMAR KUMAR TRIVEDI
                          Jul 29, 2021
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                          Address: A 31 first floor om vihar, Uttam nagar west

                          My name is Amar Trivedi
                          adress A31 first floor om vihar behind santoshi Mata Mandir Uttam nagar west New delhi,
                          Sir We are facing dirty water supply issue in our area from last 15 days and complaint several times to DJB department but nobody came to reslove this issue till now so I request you to please look into this matter and resolve the issue as soon as possible.
                          I hv logged the complain online and on mail to Mr Ishwar he just provided mob no. Of JE mr chetan Gupta and ZE mr Vijay pal they both are not picking the call.
                          Our family is getting sick by using this dirty water. These kind of services are not acceptable.kindly look into this matter.

                          Complain no[protected]
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                            P
                            from Delhi, Delhi
                            Jul 28, 2021
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                            Dear sir,
                            This is inform you that my water meter no: 2020A2154650 has been stolen. I was on my hometown and in my absence water meter was stolen. My connection no: [protected] was started from 29th September 2020 with water meter only. I didn’t install water motor. Due to covid situation I went to my hometown. Now when I came back home meter was stolen.
                            Kindly help me with necessary action and reinstall new meter.

                            My details:
                            K. No: [protected]
                            Name: Prabhat Chandra
                            Address: H no- 65(UGF), Block K-1 Extn,
                            Zaildar Enclave, (CUID no-5548)
                            Mohan Garden, Uttam Nagar-110059

                            Meter No: 2020A2154650
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              rahulsurma
                              Jul 28, 2021
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                              Address: N-45 malka ganj delhi -7

                              Cleaning the siwer and make the new siwer
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                                akuya
                                Jul 27, 2021
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                                Address: 4825, Gali Jatav, Mata Mandir,Roshanara Road, DELHI-110007

                                Gali Jatav Mata mandir, Roshanara Road is facing the problem of water logging due to garbage in the sever to block the way of flow of water of sever/rain causing chocking. It may be very harmful for the people of the area in the pandemic period. Therefore, it is requested to arrange to clear the severs of the area and save the life of the people in this pandemic period. Take action at the earliest.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Ashu49
                                  Jul 26, 2021
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                                  Address: Ff-40, near tricona park

                                  Sir,
                                  I am residence of FF-40, NEAR TRICONA PARK, LAXMINAGAR. For past 3-4 days, water supply of this area is pathetic. Its smells like "GUTTER WATER" and some times it looks like that also. Its colour is also yellow.
                                  Kindly take my complaint on serious mode and take action on it and solve the problem. Water is basic necessity of every person and its fundamental rights of each person to get fresh and clean water.
                                  Please take action on the problem.

                                  Thankyou
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Kamaly
                                    Jul 26, 2021
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                                    Address: RZ 204B ROSHAN GARDEN NAJAFGARH N.D 110043

                                    Water Bill is raised is wrong to total reading consumed 38 for 02 months kindly investigate revert with reason .my neighbor meter reading 39 amount shows nil My bill also should be Nil amount.

                                    I have raised the complaint on 15th Jul status shows resolved there is no reason mentioned it neither I was contacted any mode by email or telephone.
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                                      Sagar04042526
                                      Jul 26, 2021
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                                      Hi Delhi Jal Board,

                                      I would like to report that i have received excessive water bill of 24, 000 rs.
                                      The bill is from January 9 to July. I live in a family of just two members (me and wife) and we have only limited use for water. We live in a 2BHK at mahavir enclave part 3, block -E. We dont even live here for the entire month. In one month, we usually, stay out for a week.
                                      K. no - [protected]

                                      When the meter reading person came here to check meter reading, even he mentioned that the bill is excessive and i even raised a complaint with BMC and the agent on the call confirmed that 20 units are free and even then the bill is of 24000 which is excessive and BMC raised a complaint theirselves for fast meter reading.
                                      Can someone please help me correct the bill so that i can get my motor and water meter reading checked as well.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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