Delhi Jal Board Complaints & Reviews

Submitted all old complaint numbers, mailed CEO, and all related officers regarding Irregular /contaminated water supply, still no action has been taken on this Critical issue,

we are the residents of F block Vishnu Garden New Delhi110008, from past 3 years we are lodging complaints about irregular water supply, from last 5 days not a single drop of water is available in Delhi Jal Board pipeline and for that i called 1916 to send water tanker they assured in 48 hours but as Delhi Jal Board works there's no hope left that is water tanker request will b honoured by their side ?

is that your way of working?

K no: [protected], Trilok Puri, 36 block. We have been facing issue in shortage of water supply.
First of all, water supply is available for two time in day Morning 5-6:30 AM and 5- 6:30 PM. Even that time also in our home, water supply is not proper. We changed the motor after spending INR 9000 still same issue going on.

As per our plumber that there is some leakage or water supply problem, which will be solved only by DJB office.

Request to take this urgently and take action on priority, As we have been facing this issue since one month. We have patients and small children at our home. Need to take care of all these things togther.

I submitted all the documents twice but my connection was not done and the name is not coming

Here not supply water by Delhi jal board today from morning to till now and we are facing so many problems due to not water supply.
In this area where I am living here and 5-6 days not water supply in one month.
So kindly make supply as soon as possible.

Dear CM Sir,

Despite of my regular complaints on 1916 and through all possible channels nobody from DJB team came and take a survey. We have sent drafts on the same numerous times but nothing is taken into consideration. Water supply has been extremely poor on day to day basis making our lives miserable. Quite often, water supply is so scanty that it is not sufficient for day to day use such as cooking, washing etc. Sometimes water is supplied for only for 5-10 minutes and sometimes we have to wait the whole day for water. But it is very poor dribble that we get from the tap. The water pipes are too old and rusty. Many residents have fallen sick. Previously, this problem was also getting into the notice of the town officer but no remedy was taken by him, so far.
It is further stated that we have a few suggestions to resolve the issue of water shortage in our area. A separate bore should be made with the installation of a heavy motor for sucking water. This sucked water would be stored in water tanks from where entire society will be provided with water supply.
Sir, we have suggestions but you have the authority to implement them and definitely can provide a better solution to our problems regarding the shortage of water in our area. We all request you earnestly to please resolve the aforementioned issue of water shortage in our area.
We would be highly obliged if steps on the same are taken as soon as possible as this is a very serious matter to be dealt upon. It might turn fatal soon so please look into the issue on an urgent notice.

Thanking you in anticipation,

Ankit Verma
On behalf of all the residents of Gali Mata Wali Cheera Khana Chandni Chowk Delhi 110006.

I am Deepak my contact number is [protected], address is G-8/222, Sector - 16 Rohini complaining that water comes in morning only. Please resolve it asap

Dear Team

There has been no water supply in J-11 block Rajouri Garden New Delhi 110027

Please look into this matter

Regards
Soumen Mondal
J-11 Block
Rajouri Garden
New Delhi 110027
[protected]

In my residence area H Block, Kunwar Singh Nagar, no water supply since 9 July 2021.
I made a complaint on 1916 on 12 July but still nothing has been done. Please find below my complaint details.
Thanks for connecting to DJB 1916 Helpline. Your complaint has been registered successfully and the complaint No[protected].Your concern has been forwarded to area JE Sh Ravi Rana Mobile No. [protected], Email ID- ravi.[protected]@gov.in and it will resolve within 3 Days.

I am resident of D block Nehru Vihar, Timarpur. We are facing water crisis from three days. Please take appropriate action regarding this.

Please provide a water in rohini side area we are facing this problem from last 4 daysss we need water and water speed as soon as possible

Sir /madam

what are the status of complaints launched here on this platform,

Sir we are residents of F block Vishnu Garden, their is a major issue of no water supply in our area, and if in any how it comes its to contaminated and unfit for use, for that past 3 years we are complaining to JE of our area,

dating 1st complaint[protected]
2nd complaint[protected] diary number 5/3 EE west 1
3rd complaint through your helpline complaint number[protected]

JE Prem Nath Mishra without taking any action he closes our complaint we called 19123 to reopen our complaint and after 3 weeks no action has been taken on such issue,

I m residents of B blockTara Nagar kakrola New Delhi 110078. There is no water supply Since Friday. Water is basic necessities . What should we do. We don't have water to drink even.
Please arrange water for us.
Thanks & regards

Pankaj Kumar

This is to inform that 22 block in west Patel Nagar is suffering from shortage of water supply more than thrice in a week. Even, water supply is also not clean sometimes water is in black colour. Kindly resolve this issue .

I am resistance of patel garden C Block Dwarka mor, there NO water supply in my area . Timing for supply is from from 1 AM to 3 AM
Is it good time for supply water
I have to go govt hospital in a day time, how can i manage it

Hi. I am Rajan Sarpal. Currently, our area facing the issue of clean water supply. From the last two weeks, we did not get the proper water supply in our area.

Water is the basic necessity of every human being.

Please look into the matter and take the necessary actions.

My locality is Vishnu garden, New delhi - 110018.

Sir/madam,
I have applied for 2 new connections KNO [protected] dated 23/06/21 and KNO [protected] dated 29/06/21. Bill of both the connections are paid on 29th Jun 2021.
Still the connections are not provided to my house.
Please provide the connections at earliest.

निवेदन यह है कि मैं मुकेश पुत्र श्री राजबीर सिंह रेवलिया गॉव टाटेसर का निवासी हूँ, मेरे घर पर दिल्ली जलबोर्ड का कनेक्शन लगा हुआ है। श्रीमान जी हमारे घर पर लगभग एक महीने से पानी नहीं आ रहा है जिसकी शिकायत हमने कई बार पानी पंप मास्टर (जॉन्टी गॉव) से की लेकिन उन्होंने ये कह कर इंकार कर दिया कि जब पीछे से ही पानी नहीं आ रहा तो मैं क्या करू। श्रीमानजी टाटेसर गॉव की पानी की लाइन 3-4 भागो में बाटी हुई है। पंप मास्टर साहब हमारी पानी की लाइन में पानी थोड़ी देर के लिए ही छोड़ते है और पानी जब तक हमारे घर तक पहुँचता है या कई बार तो पहुँचता भी नहीं है इससे पहले तो पंप मास्टर साहब पानी की लाइन ही बदल देते है जिसके कारण हमें पानी नहीं मिल पता है। जबकि श्रीमानजी टाटेसर गॉव की बाकि लाइनों में पानी 5-6 घंटे तक चलता रहता है और पानी का बहाव नालियों में बहता रहता है जबकि हमें पानी मिलता भी नहीं। श्रीमान जी मैं और मेरे पडोसी एक दिन पानी की शिकायत लेकर पंप मास्टर साहब के पास गए हुए थे तभी एक आदमी आकर बोलता है कि साहब कुछ ठंडा या गरम लाउ क्या, गर्मी बहुत है आप पानी खोल दो। श्रीमानजी हमें तो लगता है कि पंप मास्टर साहब पानी उसी का पानी खोलते है जो उसको ठंडा या गरम देते है। अगर ऐसा नहीं है तो पंप मास्टर साहब ऐसा क्यों करते है कि गॉव की एक लाइन को छोड़ कर बाकि सभी लाइनों में पानी 5-6 घंटे तक चलता रहता है और हमारी वाली लाइन में एक घंटा भी नहीं चलता। मेरा आपसे अनुरोध है की गॉव की सभी लाइनों में पानी बराबर बराबर दिया जाये ताकि सभी घरो को पानी प्राप्त हो सके।

DEAR SIR
This month i.e July I received my water bill of 155 units which amount to Rs 8770. But this is totally wrong units collected by meter reader. As our previous Bills our total consumption of around 25 to 30 units in my every bill but this time is much more than previous bills. I also talked to concerned JAL Board official but they not gave any satisfactory reply and told me that you should talk to you water bill reader after...

Dear Sir,

I had already mailed as a complaint. My water bill is being sent wrong time and again. Sometimes 600 thousand rupees and sometimes 2 or 3 thousand rupees. Now again a bill of Rs 5738 has been sent. I am sending the photo of my meter by attaching it. This will give you an idea that my water bill is being sent wrongly. Complaints have been made many times. On complaining, the bill is reduced to zero. Do I have to mail or file a complaint every time I get a water bill? I got my meter installed myself. Due to which the government employee who comes to note our meter readings. He got angry. Why didn't we take the meter from them. He writes wrong note all the time that the gate was locked. Due to which the meter reading could not be taken. The gate remains open from morning till 10 in the night and the water meter is also in the garage. The meter reading person neither rings the bell nor ever called us. You have to get so much attention that one should get that meter reading person done with power. Even the water bill of all o[censored]s close to it comes to zero. Why is our bill sent wrong? Please check it and zero our bill. We live in the house only husband and wife. We do not spend so much water that the water bill should be sent to 5 thousand or 6 thousand rupees. Why is the bill being sent to us? Please check it.

Regards

Asit Kumar Mandal
C-11 Mahavir enclave, Nanda Block
New Delhi - 45
K. No. [protected]
Mobile. [protected]

My Water meter in the name of Kusum Narang, address- A 152, ground floor, derawala nagar, new delhi-110009, with K number- K[protected] has been stolen. Pls accept the complaint and acknowledge