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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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Delhi Jal Board reviews & complaints page 56

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R
ruchi bhaskar
from New Delhi, Delhi
Apr 9, 2021
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Address: A-2/149, janakpuri, new delhi

We are residents of block A2 Janakpuri which is categorized as a very posh colony but is actually lacking basic clean water facility. DJB staff here is dormant and jal board water turns brown with extremely foul smell almost every week for which we complain on helpline and somehow they tend to complaint in about 10 days. But again after a week same contamination starts and this is going on from last 3 years. We are a family with small children and have been suffering from recurrent stomach infections because of this. Our ares JE is Vinay Kumar who only assures and is lingering on the issue but is not interested in solving this matter permanently. So please I request the concerned authorities to provide us a solution as we are constantly living with a fear of contracting some serious disease because of this contaminated water.
Delhi Jal Board customer support has been notified about the posted complaint.
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    kradit
    Apr 8, 2021
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    Address: KHASRA NO 322, TRANSFORMER WALI GALI, NEBSARAI, NEAR IGNOU

    I reside at khasra no 322, transformer wali gali, nebsarai, near ignou. We residents are suffering a lot over the last 1 week due to scarcity of water supply. We are not able to understand the present scenerio as other houses in my locality are getting ample water supply. Also provide morning and evening water supply as in other localities. Water comes for few minutes that too sluggishly!! please redress the complaint as soon as possible.
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      vnsh
      Apr 8, 2021
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      Address: sawda jj colony delhi 110081 north west m block

      My neighbour daily waist 1000 of litter of water every day| please do some action of this probelm and dont say my name
      Delhi Jal Board customer support has been notified about the posted complaint.
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        R
        RKMa
        Apr 7, 2021
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        Address: H 38 LOWER GROUND FLOOR JANGPURA EXTENSION NEW DELHI 110014

        BILL DATED 31.3.2021 is wrong. For above meter reading is 433.6 as is evident from photograph taken today. It is billed as 2663 reading amounting to bill reaching 5.51 Lacs which is not possible.

        Please note that due to Covid the said premises has seen no activity from March 2020 and would have seen negligible amount of water consumption.

        Last bill raised before 31.3 2021 was in September 2020 and was promptly paid.

        Please revise the bill as per correct reading
        Delhi Jal Board customer support has been notified about the posted complaint.
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          S
          S. V. Raman
          Apr 7, 2021
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          Address: AN_22B, Shalimar Bagh,DElhi-110088.

          Name: S.Venkataraman. Resident of AN-22B, Shalimar bagh, Delhi-110088.
          K.No. [protected]
          Bill for 26th Dec.2020 to 25march 2021
          sir/madam,
          BMR status says meter was locked and the bill amount is Rs.873/-.
          SInce 2016, my bill amount has been consistently "ZERO" rupees. In the present bill CMR status is "Meter locked" and an adhoc consumption of 45 KL has been mentioned and the amount has been charged.
          I would like to add that i am a single person living in this house and there is no reason for my consumption to suddenly increase in last quarter.
          I would be grateful if the concerned official sort out this issue at the earliest.
          An early response would be appreciated.
          Thank you.
          S.Venkataraman (Mobile: [protected])
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            D
            deepak8775
            Apr 2, 2021
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            Address: Rahgurpura Karol Bagh

            My KNo is [protected] in the name of Mr. Sandeep . Recently I have received a bill sum Rs. 8261/- which is totally wrong becoz your meter is stopped since one year and not yet replaced despite of many complaints . Look in to the matter and send me correct bill to enable me to pay the same
            Delhi Jal Board customer support has been notified about the posted complaint.
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              D
              dharmendra Bisht
              Apr 1, 2021
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              Address: DHAN SINGH, HOUSE NO. N-40, CHANAKYA PLACE, NEW DELHI

              Sir,
              This with reference to my K No. [protected]

              I am constructing my house and I want to shift the water meter from the inside of house to the outside of house in a safe place. Kindly depute your authorized person for shifting process.
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                K
                KSyahoo
                Apr 1, 2021
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                Address: Rz 14/3, street No 08 A , palam Colony ND 45

                This is to inform you that we are getting Bill from Nov 2020, Feb and March 2021 without any meter reading by the reader of DJB, however for other houses the reader is taking out the reading on regular basis.

                Kindly look into this matter and get the same rectify on priority.
                Bill Date Nov 29 Nov 2020 for rs 1323.86 (Paid)
                Bill Date 31 Jan 2021- RS 498.35 (Paid)
                Bill Date 24 March 2021-Rs 1073.62 (Not paid)

                K No. [protected]
                Name- Pramod Kumar
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                  V.P.Pandey Pandey
                  Mar 31, 2021
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                  Address: T 1379 MANGOLPURI BLOCK T, NORTH WEST DELHI, Mangol Puri
                  Website: Pls change mobile number the number is 9868368745 and your feed 9868368748

                  Apke Yaha no galat feed hogaya ha
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  My knono.[protected]
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                    D
                    Deep2K22
                    Mar 30, 2021
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                    Address: 12/77, 1st Floor, Geeta Colony, Delhi - 31
                    Website: Delhi Jal Board

                    Respected Sir/Mam,

                    I am one of the resident of Block 12, Geeta Colony which comes under the Shahdara Zone. Our Gali is suffering from highly dirty and smelly (Contaminated - Gutter) water supply from past more than one week which is not even suitable for washing and cleaning purpose too, No one can even think of drinking it at all. It smells like it comes directly from the Gutter/Nala.

                    We are continuous calling the Delhi Jal Board Contact Numbers on alternate days but even though we are still facing the same problem. Please help us in this matter since its becoming a serious issue now and due to this we are facing the health (stomach infection) issues in the family.

                    We hope that our Delhi Government will take some strict action in this matter so that we can proudly say that WE ARE DELHITIES.

                    kindly look at this issue on high priority and resolve it.

                    Thanks & Regards,
                    Deepak Sharma
                    Add: 12/77 (1st & 2nd Floor), Mandir wali Gali, Geeta Colony, Delhi - 110031
                    Mob: [protected]
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                      Address: No.8/27, IIIrd Floor, Single Story, Block 8,

                      To,
                      The revenue officer/ The Incharge,
                      Delhi Jal board,
                      ZRO (WZ) – II, Punjabi Bagh, Club Road,
                      Delhi Jal Board
                      New Delhi 30th March 2021

                      Subject:- Incorrect/Average water meter reading with bogus remarks as MLOC.

                      Dear Sir,
                      I am user of water connection (with KNO: [protected] (Zone/MR Code: WZ2/ 309/METERED, Area Code: A-5/Punjabi Bagh, Consumer Category:...
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                      R
                      Rajiv Rk
                      Mar 30, 2021
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                      Address: street no. 37-f2 B block kaushik inclave burari delhi
                      Website: www.djb.gov.in

                      Hello sir my street no. is wrong which is mentioned in my water bill, my correct street no. is 37-f2 which is show incorrect in my bill it is 37-fZ, please correct my address as soon as possible my contact no. [protected]
                      my correct address 37-f2
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        S
                        Shiv Kumar Sharma
                        from Chennai, Tamil Nadu
                        Mar 30, 2021
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                        Commercial Use of Water Connection K.No 1693293434

                        Address: 66-B/1, First Floor Left Side, Gautam Nagar,New Delhi-49

                        A water connection is given under K.No [protected] in the name of JAI Hind, House No-66-B/1, First Floor ( Left Side) under category CAT-I for domestic use .

                        We would like to inform you that this connection is being used commercially for PG on the same floor and taking advantage of all domestic connection.

                        You are requested to please check the location physically and charge commercial rates on this connection....
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                        S
                        smendidjb
                        Mar 28, 2021
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                        Address: H-31/B, FF, LEFT SIDE, KALKAJI, NEW DELHI - 110019

                        Consumer K no. [protected] the meter is faulty and bill is generated on average basis which is too high compared to the usage.

                        kindly look into the same and get the meter replaced and also reverse the bill amount as the actual usage is far below.

                        #   Replace all
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                          kabita tripathy
                          Mar 27, 2021
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                          Address: Wz 256 e/3 backside

                          In wz block inderpuri area the water quality is not good. In morning it is brown with slight sewage smell while in evening it is fully black with sewage smell
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                            R
                            rajbir sharma1978
                            Mar 26, 2021
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                            Address: H.NO. 224, ASOLA FATEHPUR BERI NEW DELHI

                            Dear Sir,

                            me rajbir sharma Village Asola ki Brahaman wali gali south delhi-110074 me rahta hu, humari gali me pichchhale 2-3 years se pani ki bahut samasya ho rahi h, pure gaon asol me ek hi tubewell lagi hui h aur usme bahut kam pani aata h, jo sirf 2-3 gharo tak hi pahuchta aur gaon me soniya vihar pani ki line bhi lekin usme bhi pressor bahut kam h sirf 10-12 gharo tak hi pani pahuchta h aur brahaman wali gali gaon ke last me padti h waha tak pani ki supply nahi pahuchati, kabhi baar JE ko complaint ki, uske baad Delhi jal Board ke ex. engg ji (saket) me written complaint bhi di lekin wo sabhi bolte h, 10-15 dino me tubewell lag jayegi aur soniya vihar ka pressor bhi badwa denge lekin abhi tak kuchchh bhi solution nahi hua h.please sir humari samasya ka samadhan kijiye.

                            Dhanyabad
                            Samast Asola village ke Brahaman
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                              A
                              Apaar Gupta
                              Mar 26, 2021
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                              Hi,
                              My name is Rakesh Gupta. Address : 46/1-C, Street No. 14, East Azad Nagar, Delhi - 110051.
                              KNO: [protected]
                              Zone/Loc : NE3 / New
                              Seelam Pur
                              Area Code : A-10
                              MR Code : 265/METERED
                              Bill No. :[protected]
                              Bill Cycle : ZALL[protected]
                              Bill Date : 25-MAR-2021
                              Bill Amount : 451
                              The water reading person come at my doorstep on 25th March. He took the reading and Clicked snapshot of meter which is in working condition. But the bill send by you showing MLOC. This is totally wrong. Also the meter reading shown by the person was increased currently my meter reading is 393 KiloLitres. It my request to correct it asap. My Age is 60+ so I am not in condition to go here and there.

                              It my request to Waive off / Send the correct Bill.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                rai_a
                                Mar 26, 2021
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                                Address: PT-62/7(FF) KALKA JI NEW DELHI-110019

                                KNO [protected]

                                No[protected] dt 30.1.2021 for Rs 1245.
                                Previous and current meter is not given. For a consumption of 64 units for 127 days, the should be NIL.100 percent exemption for consumption of less than 20KL per month not given.
                                No [protected] dt 05.03.2021 for Rs 482.61.
                                Previous and current meter is not given. For a consumption of 25 units for 49 days, the should be NIL.100 percent exemption for consumption of less than 20KL per month not given.
                                Dues of Rs.1727 as on 23.02.2021 shown whereas these should be NIL.
                                TRIED TO LODGE COMPLAINT ON REVENUE MANAGEMENT SYSTEM OF DJB SEVERAIL TIME.THAT TOO IS NOT FUNCTIONING PROPERLY.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Rajiv Rk
                                  Mar 25, 2021
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                                  I want to correct my street no. Which is mentioned in my DJB bill, my correct street no. is 37/f2 it is mentioned in DJB is 37/fZ which is incorrect, please correct it as soon as possible my contact no. [protected]
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    Sanjeevchopra
                                    Mar 23, 2021
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                                    Address: B block, Hardev Singh Kohli Park Amar colony lajpat Nagar 4

                                    The water coming in our area (B block, Amar Colony, Lajpat Nagar-4) is so unhygienic and dirty. It's been around 3 months that we are facing this problem. The water coming is very stinky and dirty that we can not even smell it. Please do something about the dirty supply of water.
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