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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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C
Chayna
Feb 20, 2021
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Website: www.DJB.GOV.IN

Since Last 6 months, i have started getting bills for DJB, my water consumption is very low (2 people), In Sept '20 & Oct '20 i have paid bills, now its started regularly without any base.

Again this month received a bill (Amount as 1407).
No Meter reading is available and status shown as MLOC.

Also showing arrear amount Rs.508/- (But no bills received).

No one come down for meter reading, my wife is always at home
Delhi Jal Board customer support has been notified about the posted complaint.
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    M
    Mahejabeen786
    from Delhi, Delhi
    Feb 20, 2021
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    Address: Gali 3 House 684 military Road punjabi basti Anand Parbat. New delhi 110005

    I am living at Gali Number 3 military Road Punjabi Basti Anand Parvat and I am not getting any water supply from last 5 days and so is the whole locality .
    we are trying to look up in this matter but no one is answering us on the phone.
    I feel very annoyed and very disturbed because it's been a week and no water supply has been restored in our locality.

    Can someone at least let us know when it will be restored.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      J
      Jyoti tiwari 3335
      Feb 20, 2021
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      Sir/madam
      Sub: stoppage of water supply in our area
      I am resident of khera garhi.Delhi-110082. And on behalf of all people residing here i would like to tell you that there is no water supply in our area from past 3 days. We are facing extreme problem due to this .
      Its a request to restart water supply in our area ASAP.
      THANK YOU.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        N
        Neetu3078
        from Powai, Maharashtra
        Feb 17, 2021
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        I am neetu banderwal and this is behalf from me and people living in my area. I live in Bapa Nagar, new delhi-11005. There is no water supply in my area from past 3 days and this had been done without informing us due to this we have no storage of water left. I am angry and disappointed too because of this. Please resolve my problem as soon as possible.

        Neetu banderwal
        16/595-H hardian singh road, karol bagh bapa nagar, new delhi-110005
        Delhi Jal Board customer support has been notified about the posted complaint.
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          K
          kapilsharma2k21
          from Faridabad, Haryana
          Feb 17, 2021
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          Wrong Bill KNO ( ) : 5025550000

          Address: Sawtantar Bandhu Sharma C-12/417, Yamuna Vihar, Delhi - 110053
          Website: google.co.in

          Dear Sir,

          Please help, As Received Bill of Rs 5744/- From 23 Dec. 2020 to 16-Feb. 2021, Current Meter Read 16-FEB-2021 /RDDT Previous Meter Read 22-DEC-2020 /MLOC, As ref. Meter was not checked, due to some personal issue i am not in Home. So request kindly provide us the waiver on same Bill.

          Regards,
          Sawtantar Bandhu Sharma
          C-12/417, Yamuna Vihar, Delhi - 110053
          KNO (के एनओ)...
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          Fortuneteller Rajni
          from Delhi, Delhi
          Feb 16, 2021
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          Myself Rajni Arora, resident of c 221 third floor, Vikaspuri new delhi - 110018. Jal board .Our water meter has been stolen by thieves. Our water motor is also lost by theft. Kindly lodge my fir complaint so that i can apply for a new water meter.
          This complaint is for Vikaspuri police post new delhi

          Thanks and regards,
          Rajni Arora
          Date 16 feb 2021
          Delhi Jal Board customer support has been notified about the posted complaint.
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            J
            Jatin Ji
            from Bengaluru, Karnataka
            Feb 16, 2021
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            Address: F-394 Madi our colony New Delhi 110063
            Website: Delhi JAL board

            Respected sir
            This is to inform u that we are facing the drain overflowing problem in front of the my house F394 and it is spread dirty water on road an Madi our colony new Delhi 110063 from 10 days and spread mosquito and other health issues in this area
            So we are request to you please look in this matter as soon as possible
            Regards
            Hari Krishan
            F-394 madipur colony
            New Delhi 110063
            MLA Sh. Girish Soni
            Delhi Jal Board customer support has been notified about the posted complaint.
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              J
              Jatin Ji
              from Bengaluru, Karnataka
              Feb 16, 2021
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              Address: F-394 Madi our colony New Delhi 110063
              Website: Delhi JAL board

              Respected sir,

              This is to inform you that I am resident of F-394 Madi our colony near pashim Vihar fire station we are facing the problem of overflowing drain and sewer problem in front of my house the road is full of dirty water from last of 10 days and it is very smelling and mosquito and other health disease spread
              In this connection we are requesting to you please look into this matter on urgent basis and sent to complaint in right hand
              Thank

              Regards
              Hari Krishan
              F 394 madipur colony
              Delhi Jal Board customer support has been notified about the posted complaint.
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                U
                ussaraf
                Feb 15, 2021
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                Address: 407, KUCHA BRIJ NATH CHANDNI CHOWK DELHI-110006

                When the construction of our street road was done and electrical wires are installed underground in the street the sewer pot hols was
                broken by your worker. Due to this our building sewer line is blocked and no waste of our building is passing in the main hole.I am enclosing a picture of same which is self explanatory.This work is done by us out of our self for which you are liable to pay .You can visit on site today and also see the actual position.The expenses which is done by me will be recovered from you.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  S
                  Shaifali aggarwal
                  Feb 14, 2021
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                  Address: Delhi jal board model town
                  Website: Delhi jal board

                  R/sir,
                  It is to bring to your kind notice that we are residents of rameshwar nagar gali no 5 Delhi 110033 would like to bring to your kind notice that our main sewer has been blocked from last 2 months due to which we are facing lots of problems. The local resident face foul smell and problem of water logging and this leads to breeding of mosquitoes in our block and that will for sure lead to serious health threat to localities i.e. Dengue, Malaria and Chikungunya. our life has become horrible because of this massive smell from sewer water. We had already complained to je and seniors no proper response given
                  I would request you to do the needful as promptly as possible.
                  Regards
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  View replies
                  I, Brig Sunil Arya, is resident of Road 8, House 19 Ground Floor, Punjabi Bagh Extension and have over flowing and Blocked sewerage Line, in the service lane, behind our house. This is a chronic problem and needs attention urgently and also at the highest level to resolve the issue once for all for health and safe living.
                  Reply
                  Please resolve the above on Priority
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                    R
                    Rahul kumar24
                    Feb 13, 2021
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                    Address: Block L house no 332 and 333 Mangol puri new Delhi

                    Dear MCD department.
                    I am living mangol puri block L house number 332 . I want to do complaint regarding water leakage from ground in house number 332 and 333 in block L Mangol puri new Delhi .
                    Before this complaint I had done same complaint for the same reason.
                    For this water leakage my home surface goes down day by day. And owner of house no 333 not agreeing to do anything for this . Because he is living another place . He has given the house for rent and he not Care about house .

                    Kindly help me to resolve this issue . And help me to safe my home. Please help
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      A
                      avko
                      Feb 12, 2021
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                      Address: Defence Colony New Delhi 110024

                      I am retired and presently stuck overseas. The second floor has been vacant since 1.5 years and yet I have been receiving very high water bills for K No: [protected]. I had deputed Mr. Kuldeep and was advised that the meter keeps running resulting in the high bills. I request your good office to have this problem rectified and my billing fixed.
                      New KNO: [protected] Meter No 15021812 Location Defence Colony New Delhi 110024
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        C
                        Circle-09 Kirari F&S
                        from New Delhi, Delhi
                        Feb 10, 2021
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                        Address: A-104, KARAN VIHAR - 03 GALI NO 2, KIRARI SULEMAN NAGAR NORTH WEST

                        Respected Sir,
                        My bill (Kno [protected]) Was generated on wrong/ assumed basis average meter reading, my actual reading is 945 as on 28/01/2021 before that actual reasing wasa 575 on 10/07/2019 if i will assumed on montly consumption upto 20 kn per month on the average basis my reading should be as per below calculation which is with in exeption limit.
                        10/07/2019 to 10/12/2019 = 575 + (20*5) = 675
                        10/12/2019 to 10/12/2020 = 675 +(20*12)=915
                        10/01/2021 to 915+20 = 935
                        on date 28/01/2021 reading was 945, which is in exempt limit.
                        image is attached for your reference.
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                        Respected Sir,
                        Hmara pani bil bhut hi high aaya hai jbki pani ka connection hmne ek family ke liye liya tha 1-1-2019 ko liya tha aur hmari family me 5 family member hai, only ek water tank hai hmare ghr me only 500 leter ka aur aaj[protected] tk ki reading only 162 hai yani ke monthly 20 se bhi km, jisme na to aapka koi staff meter reding check krne ke liye aata hai na hi koi bil dene ke liye pta nhi kaisi service hai delhi jal board ki, aur bill ki behav pr gernet kr dete ho,
                        Last hmne 17-aug- 2020 ko 2140 bil ka bhugtan kiya tha jabki wo bhi nhi bnte the hmara pani ka kho khas high use nhi hai aur is bar to hd hi ho gyi Bill no[protected] me 21923 ka bil aaya hai kaise posibl hai itne bdi mistake wo bhi august 2019 se jan -2020 tk jabki hmara total meter unit 162 hi hai hmari taraf se last bill amount bhi extra hi bhra gya hai

                        Mai meret ki image attached kr rhi hu case ko achhe se study kre aur mera water bill nill kre aur last payment bhi jo ki thi wo bhi refund kre aapke staff se itni bdi glti ho kaise rhi hai???
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                          A
                          ashukumar200018
                          Feb 9, 2021
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                          Address: A-1/436, Madhu Vihar, Uttam Nagar, New Delhi-110059

                          In our area construction of sewar is going on and the sewar water is gone I. Water pipeline. I have raised so many complaint about this issue at 1533 & 1916 both department are blaming each other and nno one is attending the complaint. The construction os sewar line also very bad they are using cheap material and not doing fixing of pipes properly.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            R
                            Robin Londhe
                            from New Delhi, Delhi
                            Feb 9, 2021
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                            I m residing at Nanakpura...Many times I called customer care about water supply but I never got any satisfactory answers ...they couldn't solve my problem...There is no any message alert system in Delhi Jal Borad according to customer care ... Pl start message alert system so we could get alert if there is an irregular water supply
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              V
                              Vijay Singh Gahlot
                              from Ghumarwin, Himachal Pradesh
                              Feb 8, 2021
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                              Address: D- block janakpuri, OHT tank

                              Dear sir,
                              In our jal board premises there are two dogs who are very dangerous.
                              it is sometimes very difficult to go outside and talk with someone. any time dog may attack from behind. We had tried many times to take these dogs outside the premises but they return after sometime.
                              Recently these dogs has bitten one man man who has visited our office. it is very scary for all o[censored]s to go outside since these dogs sometimes bark as if it is going to pounce upon us.
                              pls take the needful action so as to make our premises fearless.
                              yours
                              virender
                              je (e&m)
                              [protected]
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                S
                                saritapande
                                from Delhi, Delhi
                                Feb 8, 2021
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                                Address: Address: i-70, i- block, Gali No-5, Garhwali Mohalla, Delhi-110092
                                Website: www.delhijalboard.nic.in

                                Water is not coming into the pipeline of our ground-floor flat. All other surrounding lines are giving water.
                                We had got the meter and motor checked thoroughly. And after that, we opened the pipeline that is coming from mainline from where our motor was connected.. From there its seen that no water is coming, even at the time when water is released by Delhi Jal Board. There seems to be some fault in the valve that was installed by the Jal Board in the mainline. Kindly check it as on as possible, rather immediately. We are in acute difficulty with no water at all.
                                K No- [protected], Meter no- 187133
                                Address: i-70, i- block, Gali No-5, Garhwali Mohalla, Delhi-110092
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  H
                                  Himanshu 66 KV
                                  from Deoli, Delhi
                                  Feb 7, 2021
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                                  Address: 66,kalyan vihar , delhi -110009

                                  Respected sir madam I am resident of 66, kalyan vihar i would like to inform u that somebody has stolen our water meter yesterday night . we tried our best to find out but no result . kindly allow us to put new water meter also .
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    F
                                    fakirchand1945
                                    from New Delhi, Delhi
                                    Feb 5, 2021
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                                    Address: FLAT NO. 15, SAI AVENUE CHANDRAPARK Dwarka Road Dwarka Kakrola New Delhi 110078

                                    KNO No. [protected] (Chandra Park New Delhi 110078)
                                    Sir, I, have received and paid 4 Water Bills as under :-
                                    Period Units
                                    28.02.2020 to 20.06.2020 25
                                    20.06.2020 to 29.09.2020 84
                                    29.09.2020 to 27.11.2020 49
                                    27.11.2020 to 18.01.2021 43
                                    [protected]
                                    201
                                    While actual meter reading as on 19.01.2021 was 00103. Please adjust the amount of excess units already billed and paid in future bills. (FAKIR CHAND Mob. [protected] E-mail ID. is
                                    [protected]@gmail.com )
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      wangnoo
                                      Feb 3, 2021
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                                      Address: A - 63 Freedom Neb Sarai Freedom Fighters Vihar 110030

                                      Since covid we had left the Delhi Residence and on returning back we have not able to access the water tap. Kindly restore the
                                      the water as we are desperately in need .
                                      Thank you.
                                      Shaukat Ullah khan
                                      A - 63 Neb Sarai Freedom Fighters Vihar 110030
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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