Delhi Jal Board Complaints & Reviews

I m the consumer of Delhi Jal Board. I want to inform you that our water meter got stolen. My consumer ID is [protected]. I request u to kindly look into this complaint and replace our water meter ASAP..

I am vinit, In our street water quality is not good from 2-3 weeks . We are very disappointing from this problem . Smelled water is coming in our taps like sewage water due to this situation we are not able to washing clothes, vessels, and bathing due to dirty water . Even we are not able to wash our face perhaps the sewer pipe line leaking. I request you please try to understand 🙏🏻 our problem . So that in our streets gets clean water and gets the sewer will clean as soon as possible

Your’s faithfully.

जब से मीटर लगा तब से लेकर ( मई से जनवरी) जनवरी तक मीटर की रीडिंग 36 यूनिट है और कोई भी दिल्ली जल बोर्ड का कर्मचारी आज तक मीटर की रीडिंग लेने नहीं आया और बिना रीडिंग के अपनी मर्जी से बिल भेजा जा रहा है।

The last correct meter reading of 5687 was taken for billing cycle 16 Apr to 24 June 2020. The bill of Rs 1189/ was paid. No reading was taken for the cycle 24 june to 24 sept. 2020. (May be due to corona ).The billing was shown as 23 units for 92 days and no bill was sent for payment. Now the reading as on 8th Jan is 5868 .
Number of days since correct reading was taken is 198 days (from 24 june 2020 to 8th Jan 2021) and the consumption is 181 units.
Kindly reconcile and revise the bill of 181 units for 198 days.
Payment will be made on receipt of correct bill.
Baldev Singh

Res sir submitted my application for New water connection on 11th oct 2020. After 41 days I received SMS to deposit the required money
I deposited rs 6833, card no[protected] vide receipt no [protected]dated on 21 dec under I no Kno [protected]
Till date no connection has been provided neither any information received till date. In that condition when I am residing on rent and as a senior citizen I can not afford to pay rent,
In that condition if connection is provided within short periods so that I can shift to my place.
Yours,
Dinesh Kataria
Paid amount receipts no,[protected]
K no [protected]
Mob no [protected]

I paid my cholamandal loan payment by techsolution in netbanking. Amount debit from my account but not deduct in my loan account.

Dear Sir/Madam,

I would like to inform you that. There is sever line of our street is blocking for some days.
Local residents being bothered due to this.

Request you to please look into.this serious issue and do the needful ASAP.

Best regards.

Rajesh Kumar

Address House No 79 A
Gali No 3 Near Panchayat Ghar Village Kondli Delhi 110096

Contact No [protected].

I have consumed 13kl of water and as per govt guidelines people using less than 20kl of water, the bill should be 0 but in my case it's 383. can you please check and rectify.

Unable to change the mobile no for KNo[protected] to [protected] as the earlier no is lost. Pl help

I am trying to change my mobile no to [protected] as the earlier no is lost . KNo is protected

The sewer in front of B40 ( back side) has blocked causing ingress of sewage water in the flats. The sewer water being dirty containing toilet waste is accumulating and is causing huge hardships to the residents.

This is to inform you that past few years since construction of metro started and delhi jal board water tank was removed from near east azad nagar metro station, we are facing problem with water which comes from very deep inside our parking floor which is not traceable yet that from where water is coming from, we have closed all the water lines from our parking floor but water is not stopping causing damage to our building, and get stored below our lift causing hazardiour, dangerous, electrical shock risk and very difficult conditions for all humans living in the building and causing damage to our building, we have made several holes in our parking and noticed that water is below 4-5 feet below from ground level not traceable at all from where it is coming, there used to be delhi jal board water tank near east azad nagar metro station few years back which is just a street awar from my buildind, the buildings next to both sides of my building are also facing same problem, therefore is it requested to please get it checked immediately if there is damaged line below our building from where the water is coming.
A immediate help from government is requested & appericiated.

Regards
piyush jain
46-d, 3rd floor, street no-16,
east azad nagar, delhi-110051
[protected]/[protected]
[protected]@gmail.Com

Kise other person ne daal diya ise delete kr do

With this notice, i want to put ur attention towards the problem we are facing due to the blockage of sewer. I m the residential of c-18 radhey shyam park, extn New Delhi-110051, From last 15 days we are keep complaining against this problem, what we are tolerating, but nobody is ready to take any action. Either they are giving us the time to come late or else they guys make any other excuses, we are really very disturbed coz the waterfall extend to that much limit that even we are not supposed to enter in house propoerly. It smells badly & sometimes it even come inside the house. Due to smell & dust my younger brother become sick from last 7 days.

Its my humble request to look into the matter & do the needfull ASAP. I'll be really very thankful to you for your great & kind support.

Dear sir, the water supply pipeline in sector 22, Dwarka has a leak between plot no-10 and 11. the water gushes out when supply line is opened and pressure in the line is high. when supply is stopped dirty water is getting sucked and might get mixed in the supply line.

Sir i am a resident of S-10/2A bara imam bara jogabai extn jamia nagar okhla delhi 110025. The sewer in our street is overflowing till past few days. It is causing sewage water logging in streets.please try to resolve the condition of our street. We will be highly grateful to you

SEwer of Gali No-5 J block, Mohan Garden Totally blocked . Flowing back in the J-1 residential area.

My Water Bill amount paybtwice Pls Refund it Once.My Water Bill Payment Is Become Twice On Same KN Number. Being the first payment pending, I later paid with Amazon Due to being the first payment pending, I later received from Amazon Pay UPI. After that pending Payment Also successful . Both are Successful . Ref Number BD01CAC2NCI8 In Attachment.
Please Refund My One Payment.

Thanks & Regards
SHABNAM

I am traveling from mumbai to lonavala on 25 th Dec 20.at Khalapur toll, amount of Rs.203/- was taken at toll plaza as CASH and same amount also deducted from my Etag.the toll person has said that Etag is not working so I have to pay cash only.
Detail are as-
Vehicle no RJ06 CD 9753, 4 Wheel personal car.
Date of journey-25/12/20
Time-18:26
Mobile no-[protected]

Dear Sir,
Hope you are well. We have a 2nd floor flat in Old Rajinder Nagar in New Delhi and the K Number is [protected]. We live in this flat for about 4 weeks in the year. We have not stayed there since 18/March/2020 as we arrived back to the UK on 19/March/2020 due to Covid-19. At present we are living in the United Kingdom. In Feb/March 2020 our water meter was replaced because your board insisted that the meter is faulty. Your employee who takes the water meter reading did not listen to me "that We do not live in India" and that is why the meter is not showing much of the reading. I was informed that I needed to replace the meter. We replaced the meter and handed all the necessary documentation to the Jal Board in Old Rajinder Nagar and also paid a few thousands rupees. The person who dealt with this was Mr Kalaish Sharma. Our flat has been locked since 19/March/2020.
Our Aunt who lives on the ground floor informed us that your employee who takes the meter reading has told her that the meter is not working even though she told him that we do not live there and live abroad in the UK and he must have issued a bill. I looked on the internet and the
it shows the following on our K number:

12925.00 rupees Bill on your System.

I would be grateful if you could rectify this mistake and instruct the Old Rajinder Nagar Jal Board that there would not be any usage of water as we do not live there and only come as it is our holiday flat for about 4 weeks in the year. This year there is Covid-19 and we will not come until it is safe for us to travel.
Could you also please confirm this in writing. I would also be grateful if you could instruct your employee who takes these readings not to issue unnecessary bills. This is the second time Jal Board is asking me to pay for meters which are not faulty.
My email address is [protected]@gmail.com.
Regards
Anju and Satish Bedi