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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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B
Bhawna Raheja
Jun 28, 2020
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Dear sir,

We are writing to inform you that we are residents of krishna park khanpur
New delhi. And have been facing acute shortage of water. Those with legal connections do not get water. The unlegal ones get water. We have not had water since 12 days. We are very upset. You tell what we should do.
Please sir solve this problem as soon as possible.

Your immediate action in this matter is required.

Name : bhawna raheja
Address : d-318, first floor flat krishna park khanpur nd - 110062
Contact no.[protected]
Delhi Jal Board customer support has been notified about the posted complaint.
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    Rajesh Sharma@17
    Jun 27, 2020
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    Hi. My name is rajesh sharma. And j live in b-1/185, street no 83. Madhu vihar, uttam nagar new delhi 110059. 15 days ago. When i start the motor in evening every day we can see that it's a sewerage water. Very dirty very smelly water. So plz i have a request to resolve my problem.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      rajatpahuja123
      from Asandh, Haryana
      Jun 27, 2020
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      Address: Delhi jal board

      Hello sir,
      I am rajat pahuja r/o p-4 third floor sri niwas puri new delhi 110065.
      My new kno is - [protected]
      My concern is over here last few months i have received bill with extra amount which is over as consumable amount now i have received 7100 rs of amount i and my wife both are working and my electric bill is also coming very less according to water bill.
      I request you to please wave off my bill and we are already using very less water regularly.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        G
        GH-1/12 PASCHIM VIHAR Delhi
        from Hāora, West Bengal
        Jun 27, 2020
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        Address: GH 1/140 PASCHIM Vihar New Delhi
        Website: [email protected]

        Sir my water meter has been changed (Crescent-413878,) on 09/07/2019. My ca no. Is [protected] but your bill status is not updated, it is showing a bill amount rs.532. Please update your records. Contact no. [protected]
        Delhi Jal Board customer support has been notified about the posted complaint.
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          GH-1/12 PASCHIM VIHAR Delhi
          from Hāora, West Bengal
          Jun 27, 2020
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          Address: Residential flat address-GH-1/12 PASCHIM VIHAR NEW DELHI 110063

          Sir my water meter has been changed (Crescent-420596,) on13/12/2019. My ca no. Is [protected] but your bill status is not updated, it is showing a bill amount rs.2731. Please update your records. Contact no. [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
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            N
            Navin Rawat
            from Noida, Uttar Pradesh
            Jun 26, 2020
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            Address: C-231/5, Parwatiya Aunchal, Sant Nagar, Burari

            Hi sir,

            I would like to register my grievance of k. No. [protected] & [protected] which belongs to my parents (Late nain singh rawat and smt sama devi).

            We are receiving inappropriate bills from the last couple of years, i had raised so many complaints through different-different tools but got no satisfactory response.

            The problem is that the department is generating this bill on the basis of default water consumption from very long time and when i raised this they are telling if you will pay the bill amount it will automatically deduct when they will generate bill with the correct meter reading instead of default water consumption.

            I also raised the concern, how they will deduct my extra paid bill amount through the upcoming bill cycle. As per djb, they are bound to provide 20k ltr to domestic consumers, and in our area, we have the alternate day water supply means water comes after a gap of the day. So, in this situation how anyone can consume more than 20k which is free from the delhi govt.in addition to this, in my neighborhood, no one is receiving any water bill, they are under 20k. So, how djb is generating water bill continuously for us which has become more than 20000 rupees for both the meter.

            So, sir please have a look at this issue personally and try to resolve it asap. I am expecting the correction on bills which should reflect the correct consumption details excluding areas.

            Please have a look and suggest how to proceed further, i will be obliged to you.

            Thanks & regards,
            Navin rawat
            Delhi Jal Board customer support has been notified about the posted complaint.
            Jun 26, 2020
            Updated by Navin Rawat
            Please refer my earlier complaint ID: 2141709, [protected], [protected], [protected], [protected], [protected]
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              K
              Kumarakj1795
              from Mumbai, Maharashtra
              Jun 24, 2020
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              As received bill. My bill id, kno ; [[protected]]

              Why this charges applied, as freewater supply of 20000 litres, 20 kilolitres to every household.

              If you check your record as attached. My bill (Bill id:[protected] for date 30 apr 19 to 06 jul 19, reading mentioned is 194. How this much reading can be generated. It is totally impractical.
              As you can see previous reading which are far less than this reading. Due to this wrong reading wrong bill has been generated with consecutive wrong reading and i am unable to avail 100% rebate.
              Also no one visit to take reading.

              Secondly as all other reading are less than 20. How this 194 reading can be generated and as promised by delhi cm. Bill will be waived off but still i hv got such bill which i can not afford to pay now.

              Kindly help me and resolve this issue as soon possible.

              Kindly update in your record and generate new bill along without any charges.

              Regard
              Aakash kumar
              [protected]
              Delhi Jal Board customer support has been notified about the posted complaint.
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                K
                Kumarakj1795
                from Mumbai, Maharashtra
                Jun 24, 2020
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                Wrong bill sent due to wrong reading.

                Dear sir/ madam,

                My water bill with reference bill id:[protected] from 30 apr 19 to 6 jun 19.

                Reading taken is incorrect i. E 194 very high as compared to previous reading and it is not practical. Wrong reading might have been taken due to manual noting of reading during inspection. And due to this wrong reading total final bill generated is very high based on wrong reading calculation which is quite impractical.br...
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                Yash Sahdev
                from Delhi, Delhi
                Jun 21, 2020
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                Address: A-2/2 Defence Colony Police Station New Delhi- 110049

                I’m a citizen of south east delhi-ncr. I live in delhi police quarters, just below the house of mine their lives a family. Their main pipe of water supply is broken and they know it but they just ignore it. They say “chalta hai, paani hee toh hai” but water is our future, without water there is nothing. So i just want delhi jal board to take action against this.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  E
                  expeditingvineet
                  Jun 19, 2020
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                  Address: DJB Rohini
                  Website: www.djb.gov.in

                  I am a resident of f 5/239 rohini sec 16 delhi 110089.
                  I've been here from the last 5 yrs and always have had water issues. But recently it has become unbearably worst. We get supply only after 2am that too with low pressure. 1hp motor can't fill the tank even in 3 hrs. Some houses are suffering and other neighborhood houses have no issue at all. Please someone come and fix the issue.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    Shaily vaish
                    Jun 19, 2020
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                    Address: F-228A vishnu garden near mangal bzr road n.d-110018

                    Mai sanjeev karki f-228a, vishnu garden nr mangal bzr n. D-110018, mobile-[protected],, mai rhta hu mere yha pani ki problem 2 month se hai maine last complaint apke portal pr ki to hmre yha vidhayak ne bola ki pani ki line daal rhi h 10 din mai pani aa jyenga din mai 3 tanker aynge 3 to nhi jo ek adha aata h wo tym or nhi aata hume tanker nhi hmri pipe line mai pani chahiye or jab yha ki line abhi kch saal phle dali h to changes kis chiz ka apk es harrasment se hme hmre family ko bahut prblm uthani pad rhi h even hmri colony mai bhi ap log kya kr rhe h kya nhi hme nhi pta pr 2 month se pani ka prblm ek bada issue h ap ese with in few days mai resolve kre mai twitter pr complaint kr chuka hu delhi jal board mai bhi even es portal pr 2nd time kr rha hu please help.
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                      L
                      Lalit Kumar 642
                      from Delhi, Delhi
                      Jun 19, 2020
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                      Address: RZ B 158 NAJAFGARH NEW DELHI

                      Hello there!

                      I am a resident of
                      Rz – 158 b block arjun park
                      Najafgarh, new delhi - 110043

                      We are facing water problem since last 2nd june. Even after we visited at local board office. Official conveyed that there is no man power for repairing pipe line.
                      Water is a basic and important need of daily life and in now days during corona pandemic summer its importance is more.

                      I also complained on 8th june on najafgarh nws but it’s don’t give any response & this is complaint no of that day - 156819

                      We writte this email after no resolution from. Your local office

                      My connection no - [protected]
                      Connection name – ram kumar sahu
                      Contact no – [protected]

                      Please help and do the needfull on urgent
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        Rajni123456
                        Jun 18, 2020
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                        Respected sir/madam,
                        I am a resident of janta flats, nand nagriand would like to draw your attention towards the poor quality of water and its irregular supply. The water comes at any time of the day sometimedms in the morning sometimes in the midnight. When the water comes it is either muddy or has very foul sewer like smell. We, the people of janta flats are really worried and are facing problems to get drinking water in these extreme summers.
                        So, i request you to kindly take some immediate steps like providing clean water and fixing water
                        Supply hours as early as possible.

                        Ajay sharma
                        A resident of janta flats
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          A
                          Arky
                          Jun 18, 2020
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                          Address: Delhi jal board headquarters Jhandewalan

                          Sir my name is praveen kumar. I have apply for new water connection from delhi jal board on 5 march 2020 and my k. No [protected] but due to lockdown in country connection bill not generated till 20 may then on 23 may bill of rs 4973 generated.
                          I have submit bill on 31 may and have msg from delhi jal board that connection should be done in 15 days but till now no connection should be done, also i have submit a complaint in delhi jal board but no action should be taken. I have very much problem without water.
                          Please kindly look into this matter.
                          Thanks
                          Praveen kumar
                          [protected]
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            S
                            sseth99
                            from Gurgaon, Haryana
                            Jun 17, 2020
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                            Address: 164-A, Pocket-1, Mayur Vihar Phase-1, Delhi-110091

                            We have received an inflated bill message from DJB of Rs. 16083, when our average consumption is only 50-55 units every 2 months in summers. There is not so much water supply either. We cannot use 266 units in just two months at 4.15 units per day, when water supply is only for 45 minutes in the morning and in the evening. you are requested to please rectify the bill. We have never got a bill for more than Rs. 1500 for 2 months cycle.

                            Sanjeev Seth
                            +91-[protected]
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            Jun 18, 2020
                            Updated by sseth99
                            Thiis the bill of Rs. 16083 downloaded from the DJB website. KIndly rectify the same, as it is faulty. I have never received a bill for more then Rs. 1500. Kindly do the needfull and oblige.

                            Jun 18, 2020
                            Updated by sseth99
                            Mobile No. +91-[protected]
                            Landline No.[protected]
                            email id : [protected]@yahoo.co.in
                            Jun 20, 2020
                            Updated by sseth99
                            Sir, We have received another inflated bill of Rs. 16002 for K.No. [protected]. Please understand that the meter has gone faulty, that is why it is showing this reading.

                            Sir, how can a family of just four people (two adults and two children), use so much of water
                            in the mentioned period ? Please understand. The billing belongs to the lockdown period, so
                            no guests have not come either. There is not so much of water supply either; only in the morning
                            and evening.

                            Sir, further kindly

                            1) Kindly get our meter changed urgently, as it has gone faulty.
                            2) Kindly give us a bill according to our previous average billing before the lockdown period.

                            Regards,
                            Sanjeev Seth
                            s/o Late Shri J. L. Seth

                            Jun 27, 2020
                            Updated by sseth99
                            Respected Sir/Madam,

                            This is with reference to our previous emails.

                            After observing the water meter for over 1 week, we have observed that the meter starts 15-20 minutes early before actual water supply starts, and keeps on moving for 15-20 minutes after the water supply stops. It is
                            also moving fast. Last reading recorded was 2797, and it has already moved to 2826 today evening 7:55p.m., that is 29 units in just 1 week or so, otherwise we will get another steep bill.

                            So, kindly get the meter checked urgently, since the water meter is faulty.

                            Regards,
                            Sanjeev Seth
                            s/o Late Shri J. L. Seth
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                              csgurmeet
                              from Mumbai, Maharashtra
                              Jun 17, 2020
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                              Address: 6/104, back side, geeta colony, delhi-110031

                              Dear sir/ma'am

                              I, gurmeet singh, residing at geeta colony, block 6 (Gf) back side, delhi - 110031 is again facing a problem pertaining to dirty water is received from corporations on daily basis, when we switch on motor in morning and evening, it usually come dirty on whole day basis, with full of smell and sometimes in yellowish colour.

                              We are facing this problem for the last three weeks.

                              I have registered my complaint on dated 15th june, 2020 to sort out these issues against, inspite o[censored]nlimited number of calls at 1916 (The customer care) but no action has been taken yet. I got a landline number from customer care for our area djb control room number which is [protected] but no response is getting even most of times phone is not receiving from there

                              Sir, with due respect i urge before you to kindly take immediate steps to solve this issue as soon as possible.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                A
                                avinashganjoo
                                Jun 16, 2020
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                                K. No : [protected]
                                Name : sh rameshwar dayal

                                Till last month, we were getting rs "0" as my bill amount as per my consumption. Now all of a sudden, we received a bill of rs 1210/-

                                Can you please explain the reason? We have to pay bill on 2nd july 2020, so i request you to kindly look into the matter urgently.

                                Regards
                                Avinash
                                [protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  S
                                  Shaily vaish
                                  Jun 15, 2020
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                                  Address: F-228A vishnu garden,near mangal bzr road new Delhi 110018
                                  Website: Delhi jal board

                                  F-228a vishnu garden, near mangal bzr road new delhi 110018,

                                  Hmre yha piche 50 din se pani nhi aa rha kisi bhi time abhi jaise corona tym chal rha h or garmi itni h ki pani ki zrurt krni h. Or delhi jal board mai aise log baithe h jo ye jawab dete h ki hmre yha works nhi h islye check ngi krwa skte ap log wait kre kab tak kre agr yehi delhi jal board k employees k sath ho ki pani ki dikkat uthani pade to kaisa lgega, apse yehi request h urgent basis pr pani ki line check krwate or pani dena shuru kre ye ek trha ka mental haresment h normal public k sath
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    H
                                    HiteshKay
                                    Jun 15, 2020
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                                    Hey there! I am a resident of - block c-ramesh enclave, kirari suleman nagar
                                    And the people of our locality are facing problems of water supply since 5 days
                                    There is no supply of water from 5 days which has led to many problems
                                    Kindly fix it as soon as possible!
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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                                      M. Brothers
                                      Jun 14, 2020
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                                      Address: Karala, Delhi

                                      There is heavily contaminated water supplied by delhi jal board in karala village, delhi-110081 .
                                      The water is so dirty that it is of black in color.
                                      I hope someone will look into this matter .
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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