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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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C
cdcakm
Oct 27, 2020
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Address: RL-18 First Floor Ganga Ram Vatika Tilak Nagar New Delhi-110018

To,
The SHO,
Police station Tilak Nagar,
New Delhi 110018

Subject: Thef of water meter connection no. K no. [protected] namely Rekha Misra regd.

Sir,

This is to inform that someone has stolen my water meter no. K no. [protected] regd. in the name of Smt. Rekha Misra, RL-18 First Floor Ganga Ram Vatika Tilak Nagar, New Delhi-110018 on 27th October 2020 in the early morning. Kindly lodge my fir complaint so that I can apply for a new water meter.

Yours faithfully,
Dr. A.K Misra
RL-18 First Floor Ganga Ram Vatika
Tilak Nagar, New Delhi-110018
Delhi Jal Board customer support has been notified about the posted complaint.
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    D
    Dev Gaba
    Oct 23, 2020
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    Sir/Ma'am I am a resident of C-117 Mahendru Enclave, New Delhi. We are facing a problem of sewerage water supply in our home from 20 Oct 2020 onwards. I tried to complaint the authorities but there was no satisfactory response. It is my humble request to authorities to solve the problem as soon as possible.
    Delhi Jal Board customer support has been notified about the posted complaint.
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      R
      rajeshwar bhardwaj
      Oct 23, 2020
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      Website: [email protected]

      My DJB K. No. [protected] for domestic connection, I am habitual of paying water bills in time without any delay, but DJB does not provide its bills in time and then charging late Fees which is discretionary and arbitrary. DJB always providing/sending message on my mobile [protected] after four months and charging late fees on the bill of previous two months and never send hard copy bill in time to my home, however I am download on my computer and pay the same with late fee. Kindly do the needful with DJB to send the bill in time to home address and also requested to instruct to adjust all late fees amount in my future bill.

      Thanks and regards
      (Rajeshwar Bhardwaj) Mob. [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        O
        omprakashdg2
        Oct 22, 2020
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        I am surprised to get Rs. 8803 water bill for August only. What a shame for Arvind Kejriwal who got vote from us for free electricity and water.

        I got inflated bill for K no : [protected], address DG-2, VIKAS PURI for Rs. 8803. Consumption charges Rs. 650 only rest are sewage charges as well Total Consumption Charges.

        Why we voted for such a disgusting party : AAP who always lie. I am not going to pay it and will take it to consumer court for fake lies.

        Prompt action should be taken by DJB else I will file case in consumer court for mental torture and harrasment for Rs. 50 lacs.

        Waiting for revert.
        Delhi Jal Board customer support has been notified about the posted complaint.
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          R
          Rajroop Sharma
          Oct 17, 2020
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          Address: 13a, Mahesh Garden, jharoda road , Najafgarh 110043

          Hi there,
          I am Raj Roop sharma sharma. My kno. Is [protected]. I have issue with the amount of bill you have applied. As I don't use much water and I can't afford this much of bill amounts. Please help me or contact me on [protected]. Please
          Delhi Jal Board customer support has been notified about the posted complaint.
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            P
            Prachi Kalra
            from Delhi, Delhi
            Oct 14, 2020
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            Address: B-130 Gautam Nagar, New Delhi - 110049

            Hi, I'm a resident of Gautam Nagar, New Delhi 110049. we have been getting an impure water supply since 3 days now and it is becoming difficult to perform daily house chores. the water smells really foul and like that of sewage, and 2 of our family members have already started complaining of stomach ache. With a deadly illness already lingering in our area, I would request you to please look into the matter as soon as possible.
            Delhi Jal Board customer support has been notified about the posted complaint.
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              P
              PratikLucky
              Oct 7, 2020
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              Address: KHASAR NO-316, GROUND FLOOR, NEAR RAWAT GENERAL STORE, NEB SARAI, SAKET

              Dear sir/ma'am,

              Myself shri bhagwan, resident of house no-316, near rawat general store, neb sarai, saket (110068). My water meter jal board no is:- k. No[protected] put on 11th march 2020. Our water meter & water motor has been stolen by thieves in downstairs. Kindly lodge my fir complaint so that i can apply for a new water meter.
              This complaint is for saket police station, new delhi.

              Thank you
              Regards
              Shri bhagwan
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                N
                Nikhil 251597
                Oct 4, 2020
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                Address: A/3 dedha market khichripur delhi-91 Near Dikshit Gas sewa

                Water is leaked at road from 2 or 3 points. At front of the house the sewer water is collected through which the people face so many problems. Please take a strict action as soon as possible.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  P
                  Priyank@12
                  Oct 2, 2020
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                  To,
                  Delhi Jal Board,
                  Delhi Nagar Nigam,
                  Delhi-110092,

                  I, Priyank Rajput, tenant at resident of, Sai bhawan, H-46D, Gali No.4, Near sanjay paark, Shakarpur, New delhi-110092, having water bill (KNO No.[protected]) issue. i don't know how but i am getting higher water bills of our water usage. You can review our earlier bills with the recent bill you can find that the billing is done much on higher side.
                  i humbly request you to please arrange for the needful.
                  Your earliest action on the matter will be highly appreciable.

                  Thanking You,
                  Yours Faithfully,
                  Priyank Rajput
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    R
                    Reecha Upadhyay
                    Sep 28, 2020
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                    Address: Green Park, New Delhi 110016
                    Website: www.delhijalboard.nic.in/home/delhi-jal-board-djb

                    The jal board has left multiple unfinished projects on the hauz khas village road. There are big dangerous roads dug outs which is unsafe and unhygienic.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      B
                      binary god
                      from Delhi, Delhi
                      Sep 26, 2020
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                      Hi,

                      Water connection (K no.[protected])

                      The meter connection status is showing mloc and landowner has just sent a bill dated from 30-july-2019 to 09-sept-2020 which amounts to a huge amount of rs. 8122.

                      We have just shifted here in end of may 2020 and its been only 4 months almost, so we are confused how can this huge bill can come when our average usage is around 400rs only.

                      The landowner is refusing to pay it since it says the reading is bogus since it shows mloc status.

                      The consumption has been averaged and reading/meter status has been shown as mloc (Meter locked). The status of reading is shocking to me as we have been here for just 4 months.

                      Nobody has come for meter reading and the status has been shown as mloc which seems to be a bogus activity.

                      Desirable resolution - corrected bill of the given water connection (K no.[protected]) dated from 30-may 2020 to 9-sept 2020 and with ok reading status and also specifying if there was any due (If any) before 30 may 2020.

                      Kindly look into the matter as soon as possible since the surcharge been increasing.
                      Delhi Jal Board customer support has been notified about the posted complaint.
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                        1892523376
                        Sep 26, 2020
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                        Address: 29/ 120 WEST PATEL NAGAR 3RD FLOOR , NEW DELHI -110008

                        This is for information & correction of wrong reading punched in my Water bill . According to the bill given by DJB the reading on the meter dated 18.09.20202 - 58 Unit . But Actually the meter reading on dated is showing only --18 Units .

                        As called to call center, the y said it will auto corrected in the mont of SEP -20 Bill but not corrected ..

                        Kindly arrange to rectify the problem and send the correct reading bill on my Email ID .the photo of the reading is attached for your ref, please .

                        New K no- [protected] . SUDHIR CHADHA
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                          Dharmvir Arya
                          Sep 25, 2020
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                          Address: RZ-67, UPPER GROUND FLOOR, BLOCK-A, BACK SIDE GALI, NEAR GOPAL DAIRY SITAPURI PART-1, NEW DELHI-110045

                          Please correct area and pin code...

                          Correct address is rz-67, upper ground floor, back side gali, block-a, near gopal dairy sitapuri part-1, newdelhi-110045
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            P
                            puttanking
                            from Gurgaon, Haryana
                            Sep 25, 2020
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                            Address: G-79 FF SAKET NEW DELHI-110017

                            Sewage is constantly overflowing (From last 3-4 months) from sewer line/manhole in service lane behind g-79 saket, new delhi. Complaining to local je has made no difference at all as normal refrain is to get the sewer connection pipes leading to sewer cemented around pipe. But the consistent problem of sewer overflowing is not being addressed.
                            Sewage is also leaking into basement walls of g-79. We got the djb water lines checked for leakage. There is no leakage. Djb water dept dug up to check supply water pipes. There seems to be no leakage and sewage is now filling up in pits dug-up by water dept to check leakage. No one is paying any attention to our complaints. It is a matter of time before this sewage contaminates even the regular water supply, as water supply lines are submerged in sewage overflow 24x7. Kindly address our problem and save us from harassment of seeing sewage day in and day out. It has become a health hazard.
                            Delhi Jal Board customer support has been notified about the posted complaint.
                            I have added a few images. DJB is simply ignoring the problem. Doing nothing.
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                              P
                              Pamal Popli
                              from Delhi, Delhi
                              Sep 24, 2020
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                              Please refer my earlier complaints on the excessive billing for c-62 anand niketan, first floor. New delhi-110021
                              No reply has been received nor your representative has visited our house to resolve the problem
                              Bill from 15 jun 2019 — 17 aug 2019 — rs 2309/ — rs 1154 pm
                              Bill from 17 aug 2019 — 23 oct 2019 — rs 8272/ — rs 4136 pm
                              Bill from 24 oct 2019 — 17 dec 2019 — rs 6324/ — rs 3162 pm
                              Bill from 18 dec 2019 — 24 feb 2020 — rs 7390/ — rs 3695 pm
                              Bill from 25 feb 2020 — 25 aug 2020 — rs 22940/- rs 3823 pm
                              We are only four people at home. You will agree with us that our billing till 17 aug was okay but thereafter it is not correct. Please have our meter checked on priority and refund the extra amount paid by us.
                              All the bills till date have been cleared.
                              Yours sincerely
                              Brig pk popli
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                C
                                Chitanda
                                Sep 24, 2020
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                                Address: B block, Tagore Garden Extension
                                Website: delhijalboard.nic.in

                                I am a resident of b-164, tagore garden extension. For the past few weeks the residents of this area is receiving dirty sewage water. It stinks and is not suitable for washing purposes, let alone drinking. My children have already had bowel issues. This is really inconvenient for us residents and i kindly request you to resolve this issue at the soonest.
                                Thank you.
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  aroramahi
                                  Sep 22, 2020
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                                  Address: 125-B Arjun Nagar New delhi 110029

                                  Dear sir, this is to inform you that my water meter has been stolen today dated 22.09.2020. K no is [protected] it was installed on the ground floor and my flat is on first floor floor front portion. Request you to install a new meter as soon as possible inside my flat on i st floor to avoid from being stolen again. My address b-125, arjun nagar safdurjung enclave new delhi 110029. And my connection in the name of lajwanti kalra.
                                  Delhi Jal Board customer support has been notified about the posted complaint.
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                                    H
                                    Harish Singh Bhaisora
                                    Sep 22, 2020
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                                    Address: G-21, VISHWAS PARK EXT., Delhi

                                    Dear sir/madam
                                    Respected sir i am leen sudheer this time our bill is lot of increase but i am not staying last one year please verfir the meter acodling pl sand the bill.
                                    I sanding our elect bill that is the prof.
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    Sep 22, 2020
                                    Updated by Harish Singh Bhaisora
                                    eg
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                                      मौ. असरार राजपूत
                                      Sep 18, 2020
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                                      Address: Delhi jal board ,,yamuna vihar delhi

                                      Hello sir i m phoolwati and kno-[protected]
                                      My bill all ready everymnth only 0 before 1 years,, bcs 20 thousand water free by govt... But this years my bill is very high,, i am poor man,, i have rase the cmplnt,, 2times in 6mnth.. So plz i rqust you,, see my bill once again... I have not the reading on my meter till 5years.. Sir i m not capable bill pay bcs i m very poor men,, so plz correct my bill by djb side..
                                      Thanks alot
                                      Sep 18, 2020
                                      Complaint marked as Resolved 
                                      Hello sir i m phoolwati and KNO-4893358349 my bill all ready everymnth only 0 before 1 years, , bcs 20 thousand water free by govt...but this years my bill is very high, , i am poor man, , i have rase the cmplnt, , 2times in 6mnth..so plz i rqust you, , see my bill once again ...i have not the reading on my meter till 5years..
                                      Delhi Jal Board customer support has been notified about the posted complaint.
                                      Sep 18, 2020
                                      Updated by मौ. असरार राजपूत
                                      Hello sir i m phoolwati and KNO-[protected]
                                      my bill all ready everymnth only 0 before 1 years, , bcs 20 thousand water free by govt...but this years my bill is very high, , i am poor man, , i have rase the cmplnt, , 2times in 6mnth..so plz i rqust you, , see my bill once again ...i have not the reading on my meter till 5years..
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                                        Tuiza
                                        Sep 18, 2020
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                                        On 19 july 2018, water meter was fixed for d-25 iind floor, krishna park, devil road, khanpur, new delhi 110062
                                        Since then for 25 months, no meter reading was taken on the excuse of non-availability of staff in delhi jal board for taking water meter readings. The water bill was given on an avg. Reading for 25 months. It was told that it would be compensated and adjusted with actual reading keeping in mind free 20 kilolitres/month as provided by delhi gov.
                                        We are given a bill of rs. 15, 000 on much insistence when we asked to regularize the water bill as per the actual readings. Though as on date too our total consumption is 480 litres against 500 litres as provided free by delhi govt, djb is not willing to correct the bill. After many phone calls and repetitive rounds to the office.
                                        We keep a tight check on our monthly consumption and always keep it under 20 kl per month as we have paucity of money and try to save it. Our water bill should be nil as per delhi govt. And should be made accordingly.
                                        Kindly, look into this account and get the needful done.
                                        Djb saket office staff on the first hand bluffed us and now after trapping us in their net is trying to loot money from us through wrong means. First, by giving false assurances and giving arbitrary and ambiguous readings, then blackmailing us by giving such a heavy bill. And, now they are looking for under the carpet money to prepare the correct bill.

                                        When no one comes for meter reading, then how will we avail the relaxation of 20 kl? Please take this into consideration.
                                        Meter installed: 19 july 2018
                                        Meter reading: 11 feb. 2019 – 49 units (7 months) they showed just 49 units against actual consumption of 130 units.

                                        26 nov 2019 – 98 units (16 months). They showed just 98 units on the bill against 317 units.
                                        We use water judiciously and keep our usage under 20kl.
                                        But after many calls, the bill was made on 3rd sep. 2020
                                        3rd sep.[protected]meter units
                                        Now, under with no substantial cause, rs. 15000 rupees are trying to be seized.
                                        Kindly, make our bill as per the delhi gov. Relaxation, which turns out to be nil.
                                        Please help me, i am a senior citizen and an ex-serviceman’s widow. It is very unfair and cruel on these treacherous people of djb saket office to attempt forgery and loot money from me.
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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