Delhi Jal Board Complaints & Reviews

As received bill. My bill id, kno ; [[protected]]

Why this charges applied, as freewater supply of 20000 litres, 20 kilolitres to every household.

If you check your record as attached. My bill (Bill id:[protected] for date 30 apr 19 to 06 jul 19, reading mentioned is 194. How this much reading can be generated. It is totally impractical.
As you can see previous reading which are far less than this reading. Due to this wrong reading wrong bill has been generated with consecutive wrong reading and i am unable to avail 100% rebate.
Also no one visit to take reading.

Secondly as all other reading are less than 20. How this 194 reading can be generated and as promised by delhi cm. Bill will be waived off but still i hv got such bill which i can not afford to pay now.

Kindly help me and resolve this issue as soon possible.

Kindly update in your record and generate new bill along without any charges.

Regard
Aakash kumar
[protected]

I’m a citizen of south east delhi-ncr. I live in delhi police quarters, just below the house of mine their lives a family. Their main pipe of water supply is broken and they know it but they just ignore it. They say “chalta hai, paani hee toh hai” but water is our future, without water there is nothing. So i just want delhi jal board to take action against this.

I am a resident of f 5/239 rohini sec 16 delhi 110089.
I've been here from the last 5 yrs and always have had water issues. But recently it has become unbearably worst. We get supply only after 2am that too with low pressure. 1hp motor can't fill the tank even in 3 hrs. Some houses are suffering and other neighborhood houses have no issue at all. Please someone come and fix the issue.

Mai sanjeev karki f-228a, vishnu garden nr mangal bzr n. D-110018, mobile-[protected],, mai rhta hu mere yha pani ki problem 2 month se hai maine last complaint apke portal pr ki to hmre yha vidhayak ne bola ki pani ki line daal rhi h 10 din mai pani aa jyenga din mai 3 tanker aynge 3 to nhi jo ek adha aata h wo tym or nhi aata hume tanker nhi hmri pipe line mai pani chahiye or jab yha ki line abhi kch saal phle dali h to changes kis chiz ka apk es harrasment se hme hmre family ko bahut prblm uthani pad rhi h even hmri colony mai bhi ap log kya kr rhe h kya nhi hme nhi pta pr 2 month se pani ka prblm ek bada issue h ap ese with in few days mai resolve kre mai twitter pr complaint kr chuka hu delhi jal board mai bhi even es portal pr 2nd time kr rha hu please help.

Hello there!

I am a resident of
Rz – 158 b block arjun park
Najafgarh, new delhi - 110043

We are facing water problem since last 2nd june. Even after we visited at local board office. Official conveyed that there is no man power for repairing pipe line.
Water is a basic and important need of daily life and in now days during corona pandemic summer its importance is more.

I also complained on 8th june on najafgarh nws but it’s don’t give any response & this is complaint no of that day - 156819

We writte this email after no resolution from. Your local office

My connection no - [protected]
Connection name – ram kumar sahu
Contact no – [protected]

Please help and do the needfull on urgent

Respected sir/madam,
I am a resident of janta flats, nand nagriand would like to draw your attention towards the poor quality of water and its irregular supply. The water comes at any time of the day sometimedms in the morning sometimes in the midnight. When the water comes it is either muddy or has very foul sewer like smell. We, the people of janta flats are really worried and are facing problems to get drinking water in these extreme summers.
So, i request you to kindly take some immediate steps like providing clean water and fixing water
Supply hours as early as possible.

Ajay sharma
A resident of janta flats

Sir my name is praveen kumar. I have apply for new water connection from delhi jal board on 5 march 2020 and my k. No [protected] but due to lockdown in country connection bill not generated till 20 may then on 23 may bill of rs 4973 generated.
I have submit bill on 31 may and have msg from delhi jal board that connection should be done in 15 days but till now no connection should be done, also i have submit a complaint in delhi jal board but no action should be taken. I have very much problem without water.
Please kindly look into this matter.
Thanks
Praveen kumar
[protected]

We have received an inflated bill message from DJB of Rs. 16083, when our average consumption is only 50-55 units every 2 months in summers. There is not so much water supply either. We cannot use 266 units in just two months at 4.15 units per day, when water supply is only for 45 minutes in the morning and in the evening. you are requested to please rectify the bill. We have never got a bill for more than Rs. 1500 for 2 months cycle.

Sanjeev Seth
+91-[protected]

Dear sir/ma'am

I, gurmeet singh, residing at geeta colony, block 6 (Gf) back side, delhi - 110031 is again facing a problem pertaining to dirty water is received from corporations on daily basis, when we switch on motor in morning and evening, it usually come dirty on whole day basis, with full of smell and sometimes in yellowish colour.

We are facing this problem for the last three weeks.

I have registered my complaint on dated 15th june, 2020 to sort out these issues against, inspite o[censored]nlimited number of calls at 1916 (The customer care) but no action has been taken yet. I got a landline number from customer care for our area djb control room number which is [protected] but no response is getting even most of times phone is not receiving from there

Sir, with due respect i urge before you to kindly take immediate steps to solve this issue as soon as possible.

K. No : [protected]
Name : sh rameshwar dayal

Till last month, we were getting rs "0" as my bill amount as per my consumption. Now all of a sudden, we received a bill of rs 1210/-

Can you please explain the reason? We have to pay bill on 2nd july 2020, so i request you to kindly look into the matter urgently.

Regards
Avinash
[protected]

F-228a vishnu garden, near mangal bzr road new delhi 110018,

Hmre yha piche 50 din se pani nhi aa rha kisi bhi time abhi jaise corona tym chal rha h or garmi itni h ki pani ki zrurt krni h. Or delhi jal board mai aise log baithe h jo ye jawab dete h ki hmre yha works nhi h islye check ngi krwa skte ap log wait kre kab tak kre agr yehi delhi jal board k employees k sath ho ki pani ki dikkat uthani pade to kaisa lgega, apse yehi request h urgent basis pr pani ki line check krwate or pani dena shuru kre ye ek trha ka mental haresment h normal public k sath

Hey there! I am a resident of - block c-ramesh enclave, kirari suleman nagar
And the people of our locality are facing problems of water supply since 5 days
There is no supply of water from 5 days which has led to many problems
Kindly fix it as soon as possible!

There is heavily contaminated water supplied by delhi jal board in karala village, delhi-110081 .
The water is so dirty that it is of black in color.
I hope someone will look into this matter .

Hi

We are facing water problem since last 2 month. After so many followup and complaints there is no solution from djb. Even after we visited at local board office. Official conveyed that there is no man power for repairing pipe line.
Is this is answer? Water is a basic and important need of daily life and in now days summer its importance is more.
We writte this email after no resolution from. Your local office

Please help and do the needfull on urgent

I am posting again my complaint. Last was posted on 29th may 2020. Since then no action has been taken at you end,
I am residence of vijay enclave and we are facing serious water shortage due to non supply of water in pipelines and no water tankers availability.
Submitted water complaint on this site, on 1916, reached on [protected] (Helpline no. Provided on site) he has given no.[protected] to be contact with, but no one attending call. Again called on mobile no. But that he has denied to listen my complaint and hang up phone call.
Today i reached to another je but he is also not answering call.

Such a major failure of delhi jal boards's every helpline no. As no one is seriously taking your situation.

"negative ratings" to these helplines.

S-603, school block shakarpur delhi-92gali no. 5, their is no water supply for two days.

I am resident of rz54/1, madhymarg, tuglakabad ext., delhi-19. Earlier we received supply of water for one hour 3.00am to 4.00am on the gap of two days, but now it is restricted to only 30 minutes (3.00am to 3.30am) and gap of two days remained. Force of supply of water is also not adequate, we are not able to fill 500 liter tank in these 30 minutes time.
Water is basic need for all o[censored]s, please provide adequate supply of water on daily basis.

Dear sir/ madam
We facing problem for no water supply from last one month, we have resized so many complaint on customer care and also requested to our area je mr. Shyamlal but still facing with the same problem. Generally we are getting water supply for only one hour in 3 days after that if we facing no supply problem. The sending tanker are not the salutations we request to please improve the systems and resolve this matter as soon as possible

Sir I am resident of 17/11 Ashok Nagar, West Delhi. We have no water supply for 2 days. We didn't face any water related problems in last two years but after the rescheduling of water supply we hardly get any timely supply of water. Kindly look into the matter urgently and open our water supply.

Connection number: kno[protected]
Address: 161/b street 7 station block premnagr-1st, delhi 110086.
Problem there are many illegal water connection in the area, and water keeps flowing for no reason at all creating water logging scenarios on the roads closer on the supply line.
Because these people dont even use taps on the supply line.

Desirable resolution: it should be monitored and corrected so that no water is wasted.