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Delhi Jal Board Complaints & Reviews

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Updated: Dec 29, 2025
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S
superss
Nov 6, 2019
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Address: M-304 Guru Harkrishan Nagar. New Delhi 110087, New Delhi, Delhi, 110087

Hi i am resident of h. No m304 guru harkrishan nagar, paschim vihar new delhi 110087 facing an issues of fast meter reading compare to actual consumption due to which i am getting an excessive bills. I went to near by office for complaining the same however they said to clear the due bill till date first and than they will come to resolve the same. I have already clear the due amount in fact excessive amount paid versus actual bill which they said will be adjusted in future bills. So just wanted to know till than should i continue with the fast reading machine or there will be any action on priority?
Delhi Jal Board customer support has been notified about the posted complaint.
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    from Delhi, Delhi
    Nov 5, 2019
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    Address: Preet Vihar-Delhi, New Delhi, Delhi, 110092

    Sir-i am-65-senior citizen - r/o 66-e - pocket-4 mayur vihar-phase-1 delhi-11091- we are not getting printed bills only payment messages are coming with reading & units. Meter reader mr. Tomar who is supposed to note down meter reading did not come & take the reading, therefore, we are getting bills rs.5000 & 4000 for 2-months. Last bill was received rs. 4000 & paid by me. While checking the meter reading i found major mistake in meter reading as per bill{ 852-946 (July 05 to sep. 27} for 94 units. I used to take the reading according to me { 867-938-july to sep} for 71 units. There was extra 23 units charged by delhi jal board. People of our residents used to get a bill for rs.400 to 500 for 2-months. Our total members are 4-adults+1-kid. I told mr. Tomar several times through whatts app-m # [protected] but sorry to say he did not respond to our request-please look into the matter and take stern action against mr. Tomar
    Ashok sharma-m #[protected]; e-mail-id
    Delhi Jal Board customer support has been notified about the posted complaint.
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      Pragya Joshi 1212
      from Delhi, Delhi
      Nov 5, 2019
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      Address: New Delhi, Delhi, 110058

      Respected sir/mam,

      Since 3-4 days the water supply we are getting in our house in janakpuri c2a block is very smelly and unsafe to use. It looks like that it is not purified properly. This is really unfair that we cannot use that water in any way and we cannot even drink that water and neither we can use it for any other purpose. Other than smelling bad its colour is also brownish. It seems like it has some sort of dirt or mud in it. It is requested please resolve this issue as soon as possible and help us in getting water supply which is purified and safe to use and odor and smell free.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        S
        Shishank8491
        from New Delhi, Delhi
        Nov 5, 2019
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        delhi jal board - overcharge/excess water bills

        Address: Delhi Jal Board, Kakrola More, Delhi, New Delhi, Delhi

        K no. [protected]

        Dear sir,

        I have received the water bill of rs ₹2875 for the bill period of 06.09.2019 - 31.10.19. The sum of the bill goes to ₹16, 027 from january2019. Despite of my regular follow-ups at the office of delhi jal board, janak puri there is no resolution/solution of the unauthorized bills.

        My bill for the above k. No used to be always less then ₹1000 rupees after the honorable...
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        Saurabh001
        from Mumbai, Maharashtra
        Nov 4, 2019
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        Address: New Delhi, Delhi, 110042

        I live in yadav nagar delhi. The water in my area is totally crap the water is very smelly. It seems like it comes from sewage the colour of the water is black. We can't even think of washing hands in that water. Please delhi jal board review this and resolve this issue. Thousands of people are suffering from this dirty water in my area it will be helpful if you if you resolve this issue as soon as possible. My water i'd is kno [protected].
        Delhi Jal Board customer support has been notified about the posted complaint.
        Nov 05, 2019
        Updated by Saurabh001
        Nobody has resolved this issue . Consumer complaint portal is showing resolved . What the hell is this . I am sharing the proof see pictures. Black sweage water is still coming . Nobody can imagine how bad is this for health. Plz do something.

        Water theft in laxmi park nangloi fz block and waste water at road by people, like addresses fz 54a, fz40, fz52, fz50, fz55 etc. Some people have dual connection with The band. And not worry to misuse the water.
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          D
          davinderh4
          from Delhi, Delhi
          Nov 4, 2019
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          Address: New Delhi, Delhi, 110008

          Respected sir,

          Please find below current bill generated by djb.

          Name: sunita trehan and
          Davinder mohan
          Address: 2702, 2nd floor (R. Side),
          Ranjit nagar, south patel
          Nagar, 110008
          Mobile no.: [protected]
          Zone/mr code: wz2/ 124/
          Area code: a-7/rajendra nagar
          Old wcn:
          New kno: [protected]
          Consumer category: cat i
          Premise detail: individual house (No of
          Floors-1, no of rooms-0)
          Water usage: residential
          Meter no.: m-413434
          Meter type (Djb/pvt): djb (Op)
          Meter size (Mm): 15
          Bill no.:[protected]
          Bill cycle: zall[protected]
          Bill basis: regular
          Bill date
          30-oct-2019
          Bill amount (Rs.)
          712
          Bill due date
          16-nov-2019
          Amount payable after due date (Rs.)
          (5% surcharge will be applicable after due date)
          747
          Current period charges (21-sep-2019 to 30-oct-2019)
          Applicable rate period description amount (Rs.)
          22-sep-2019 to 30-oct-2019 total consumption charges 400.62
          22-sep-2019 to 30-oct-2019 service charge - consumption between 20-30 kl 285.51
          22-sep-2019 to 30-oct-2019 meter rent 26.00
          22-sep-2019 to 30-oct-2019 subtotal bill amount 712.13
          Adjustment details are listed below
          *rebate scheme*
          Rebate on arrear 0
          Rebate on lpsc 0
          Payable
          Please note that meter is private owned by me not by the djb, hence no rent would be charge. On what basis you are taking charges of meter rent every time.

          Secondly service charges mention rs 285 /- for 39 days. Can you please let me know how charges work.

          Current consumption is of 36 units, since units are less does not charge any payment.

          However, if the monthly consumption exceeds 20, 000 litres then charges for entire supply of water will have to be paid. But here charges are less then on what basis djb bill generate.

          Kindly clarify this matter to me

          Regards
          Davinder mohan
          [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
          Dear Delhi Jal Board,

          Water supply is very bad, water has a stinky smell and color is black, it smell like a Sewage water, I am a resident of G-Black Naraina Vihar, can you please look into the matter as soon as possible.
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            0
            0017151000
            from Delhi, Delhi
            Nov 4, 2019
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            Address: Sanjiv Kumar K No.0017151000 G-152, Gali No. 7, 40 Feet Road, Molarband Extn. Badarpur New Delhi-110044 Mobile No. 9999501880 [email protected], New Delhi, Delhi

            Dear sir,

            Sub: rebate of water bill/ kno : [protected], area code : a-25/sarita vihar new delhi.

            This is to inform you that i have submitted enclosed letter along with required documents on 28.10.2019 at delhi jal board, sarita vihar, new delhi. But the said letter is not acknowledged from area code a-25 sarita vihar delhi jal board.

            As per location wise i am exempted water bill but i have received a huge amount bill for payment.

            I request you to please consider my case and raise minimum bill.

            Thanks

            Sanjiv kumar
            K no.[protected]
            G-152, gali no. 7, 40 feet road,
            Molarband extn. Badarpur
            New delhi-110044
            Mobile no. [protected]
            [protected]@gmail.com
            Delhi Jal Board customer support has been notified about the posted complaint.
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              S
              Spiyer
              from Delhi, Delhi
              Nov 3, 2019
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              Address: B 11 amrita puri nilothi Ranhola madrasi colony west Delhi pin 110041, New Delhi, Delhi, 110041

              Respected sir. Unauthorized and illegal water connection near my house. These people waste water in regular basis. House no = b11 amrita puri nilothi ranhola west delhi pin code 110041. Around eight months family of this address self connect a illegal water connection at mid night. Because nobody can see this i'm the only person that i can see this at mid night around 2 am approx. Please sir and i request to you please take action against on this. This area amrita puri under paschim vihar delhi jal board. And i request to you please hide my details... Thanks...
              Delhi Jal Board customer support has been notified about the posted complaint.
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                F
                fcavinod
                from Delhi, Delhi
                Nov 2, 2019
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                Address: TAGORE GARDEN, 110015

                We have two meters bearing nos. [protected] and [protected]. Out of that the meter no. [protected] is not working since long and excessive consumption quoted in another meter bearing no. [protected]. Last bills issued for rs 3684 and 3618 on meter no. [protected] and [protected] respectively. We have only five members at home. The consumption as per bill is too high. Which may kindly be rectified and another bill issued on bill no. [protected] may kindly be removed. Also this meter may kindly be discontinued immediately.
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  Vijay13061985
                  from Rajkot, Gujarat
                  Nov 2, 2019
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                  Address: Karala chowk, rani khera road, delhi., New Delhi, Delhi, 110081

                  Good morning. I am vijay kumar. I am living in shiv vihar, karala, delhi-110081, north west. My complaint about bad and worst smell of water supply in the area where no one act on this work. Do complaints many times and result is zero. The govt. Jobs employee didn't care about for people and not doing right act. I might complaints many times but they said that labour is not available and talking rudely as they want to fight. People faces many serious diseases by bad water supply. I request you that please take some strict action about whole the matter and give condolences to all this locality citizen's.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    BKpuri@123
                    from Gurgaon, Haryana
                    Oct 31, 2019
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                    Address: DELHI, New Delhi, Delhi, 110088

                    Sir, my self b. K. Puri r/o ab-100, shaimar bagh, delhi-110088 received an invoice from delhi jal board for k. No.[protected] for the period from 20.8.19-17.10.19 for rs.3778/- in this regard i would like to inform you that for more than 10 years the said building remain closed. So, just let me know how this amount come?

                    Please look into the matter and do the needful.

                    Regards
                    B k puri
                    [protected]
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      Bhagwat23619055
                      from Noida, Uttar Pradesh
                      Oct 29, 2019
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                      Address: बी. 660 जी डी कलोनी मयूर बिहार फेस 3.दिलली., 110096

                      महोदय इस प्रकार है की हमारे घर के पास रोड के नीचे से पानी निकल रहा है जिस से आस पास के घरो को नुकसान हो रहा है .सो महोदय इस प्रकार है की हमारे घर के पास मैन लाइन आ रही है जो हमारे घर के पास खत्म हो रही है. महोदय यहा से पहले भी एक पानी निकला था और कमपलेनट करने पर सही कर के गये थे. सो महोदय मुझे आज भी पूरण विसवाश की है कि आज भी ठीक हो जाएगा.
                      धनयबाद
                      भगवत सिंह
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Water supply in area Dashrath Puri New Delhi-110045 is very contaminated with very bad smell and dirty since last one Week which is unbearable to use.
                      The smell is so bad that it cant be used for cooking purpose.
                      Water is coming like as if it is untreated water smelling very bad with dirt particles.
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                        S
                        S14b
                        from Delhi, Delhi
                        Oct 27, 2019
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                        Address: Indra Vihar, Mukherjee Nagar, New Delhi, Delhi, 110009

                        Hi, i'm a resident of indra vihar. There are houses near me that waste water as if they own a personalised water fall. I request you to approach the residents of house no. 26 and 27 so that they may understand what are the consequences of wasting water, especially in this time of water shortage. I suggest, you kindly withdraw water supply for them to learn a lesson and know how people in areas without water survive, thanks to these uneducated people who consume all of it. Today, for instance, their water has been running for 2.5 hours and they have not switched off their tank, so you can very well imagine how much water has been wasted in just one day. And this is a regular with them.
                        +1 videos
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        In our Society i. s. B-3, Triveni Apartments SEWER is overflowing, daily we have to flush out the sewer water from our society. Please resolve this problem permanently
                        Problem is that outside sewer is overflowing and the sewer is again being Chowk near Dallupura entrance

                        Landmark is Dharamshila Hospital
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                          Rahul.ips
                          from Kolkata, West Bengal
                          Oct 25, 2019
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                          Address: D 35 A 2nd floor Vijaya Nagar Single Story Delhi, New Delhi, Delhi, 110009

                          Hello
                          I stay on rent in d 35 a 2nd floor vijay nagar single story
                          So far nobody has come to take the readings of meter from april i guess and in april he came after 3 years
                          In april we inquired about the bill and it was around 45000, now i came to know about that delhi government will waive off part of bill amount so for the same i inquired and i was told that bill amount is 70747
                          Now no-one has come to take reading of the meter, nor any bill had given me meanwhile, but they have arbitrararily increased the amount like anything.
                          Please look into the meter and provide me detail what amount i am supposed to pay after the deduction.
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            A
                            Amit Bisht 08
                            from Noida, Uttar Pradesh
                            Oct 25, 2019
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                            Address: 110085

                            Respected sir/mam,

                            With due respect, i would like to draw your kind attention towards the below mentioned complaint against “delhi jal board”.

                            The water supply is really pathetic.
                            1. The water supply is inconsistent, since last 1 week.
                            2. The water is stinking so badly that it is not suitable for drinking at all.

                            I request the concerned authority to kindly look into the matter and take an appropriate action, concerning to the resolution of this particular issue.

                            Your effort would be highly appretiated.

                            Yours sincerely
                            Amit bisht
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              Toqir
                              from Mumbai, Maharashtra
                              Oct 24, 2019
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                              Address: C-7/73, New Delhi, Delhi, 110053

                              Water supply in yamuna vihar c-7 block is too dirty to drink and even unbearable to smell.
                              I have submitted a complaint earlier about 3 days ago but no action has been taken yet.
                              We are suffering this problem since last 2 months we are not able to even cook food from this water it is too dirty to be used in household purposes.

                              Kindly solve this issue we are even having problem from availability of drinking water.
                              Solve this problem soon
                              Delhi Jal Board customer support has been notified about the posted complaint.
                              Hi,

                              Ia m resident of Area known as Rampura, I am Geeting excess amount of Water Bill on and average in every 2-3 months. and everytime i am getting the huge amount from the earlier one.
                              Can you please look into the matter why i am gettin the higher mount of bill when the water charges are free

                              My Consumer Number is [protected].
                              Hi I'm vipingilhotra I'm from South West delhi ward no s10 BE-398 gali no7 Back side n front side both siver cover are danage it's very unsafe fire walking people n vehicle Corosing problm also plz repair the siver cover urjent note plz
                              Thank you
                              Urjrnt required plz provide a fast team in this side
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                                D
                                deep123ak
                                from New Delhi, Delhi
                                Oct 23, 2019
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                                misuse of water and illegal water drilling

                                Address: balbir singh sandhu marg, near railway underpass, shakur basti, New Delhi, Delhi, 110034

                                Sir
                                There is a very big ilegal water drilling from groud as well as from djb water line in area balbir singh sandhu marg, near railway underpass, shakur basti, delhi 110034
                                They are using water as car washing workshop any they waste huge quantity of water
                                As i know that u are controlling the misuse of water also cunducting the campain to stop these illegal drilling
                                I request u to kindly take the action to stop...
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                                brij1977
                                from Delhi, Delhi
                                Oct 21, 2019
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                                Address: 110092

                                My self brijesh and my k. No [[protected]] i want to change my phone number please update my mumber [[protected]] because i lost my last update number so plz add these no for further update and information please change it as soon as possible and also notify me when this number is updated in your details.. Pleae update this number in your records that is [[protected]] and same will notify on this number..
                                Brijesh
                                K. No [[protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
                                Hi Team

                                Can you please generate bill for the below K NO [protected] with the rebate scheme.

                                1916 is useless help line : when you press 2 for bill they cancel the call

                                when you press 1 for complaints they say we can't register the complaint you need to call 2

                                Why have you created a useless helpline

                                Regards
                                Shilpa
                                [protected]
                                My self
                                Lalit Singh and my k no [protected]. I want to change my phone number please update my number [protected]. Because i lost my last update number [protected]. So please add [protected] for further update and information please change it as soon as possible and also notify me when this number is updated in your details..

                                Regards
                                Lalit Singh
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                                  Kanika Bhagat
                                  from Noida, Uttar Pradesh
                                  Oct 20, 2019
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                                  Address: Derawal Nagar A block, 110009

                                  In my neighbourhood there is a family who is wasting too much water daily. It has been more than a week now i m literally maintaining the record of their timings, they start the motor to pump the water in upper tank and forget to switch off... The water over flows then for 20-30 minutes after that and this process runs after every 2-3 hours in a day!!!... At times they don’t switch it off in night!!! Please take strict action against them... Here in our country some people are facing water crisis and they dont even care about this...
                                  I really hope that you will take some strict action against them!!!
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Dear Sir/Mam,

                                  Kindly resolve my street sewer line overflow.
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                                    A
                                    Anishsharma1989
                                    from Delhi, Delhi
                                    Oct 19, 2019
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                                    Address: palam, Palam, New Delhi, Delhi, 110045

                                    Respected sir/madam,

                                    Complaint number - 4755

                                    An unauthorized and illegal water connection working in last 10 year at rzf-1/58a, mahavir enclave, gali no-1, palam, new delhi-110045 (Owner name shri raghunath prasad) (Bses meter no[protected]. I have make so many phone to inform police and delhi jal board but no action have been taken.

                                    Sir its a request to please take a strict action against this complaint as early as possible.

                                    Thanking you
                                    Anish sharma
                                    Delhi Jal Board customer support has been notified about the posted complaint.
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