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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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A
ashishkumar.gp
from Delhi, Delhi
Nov 11, 2019
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Address: 1/11098 street no. 8 behind kirti mandir subhash park shahdara delhi 32, New Delhi, Delhi, 110032

Dear sir

I am a resident of subhash park shahdara. Adjacent to my house, a house is rented out where thousands of tons of water is being wasted/overflown everyday. Despite of multiple warnings to the owner and tenants, they keep on wasting water. I request you to take an appropriate action in the interest of society.

Regards
Ashish
91-[protected]
Delhi Jal Board customer support has been notified about the posted complaint.
Construction of new house there is blockage in sewer n the water come inside the house my overflow
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    A
    Ankit Battaa
    from Gurgaon, Haryana
    Nov 10, 2019
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    Address: KD 83B Ashok Vihar Phase 1, New Delhi, Delhi, 110052

    I have requested for name change since i have recently purchased house for which i paid close to rs 2500 where meter reading was mentioned as rddt.. I have never paid such a huge amount of water bill in last 1 year.. Infact my bill was always correct and was almost nil for the entire year.

    I checked the meter also and everything was fine. Pls look into it and call me at [protected]
    Delhi Jal Board customer support has been notified about the posted complaint.
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      A
      anuja.kakkar
      from Delhi, Delhi
      Nov 10, 2019
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      Address: E block on bank lane, 110017

      I’m a resident of e-44, 3rd floor, saket.
      There is a 3 storied building on the back side of our apartment.

      There is a constant overflow of water from their 3 tanks, which begins daily at 6 am and continues for 4-5 hrs.

      It is alarming to see thousands of litres of water being wasted daily from that building and this has been happening for years now.

      Kindly look into the matter and get this wastage resolved.
      Delhi Jal Board customer support has been notified about the posted complaint.
      Myself Pinki Malhotra,
      Resident of -52/27gf CR Park New Delhi-110019.
      This is to inform that our water meter has been stolen from our residence. Water meter K no. [protected]. Registered by the name of Ira Mandal.
      Kindly register my FIR and provide the copy of same as required by DJB.
      Thanks,
      Pinki Malhotra
      Hi,
      We have already raised the complain on 17th october and the complain number is[protected], still no action has not been taken.
      Also, my mother went to your office but nobody took it seriously, the officials there just sits and do time pass with lack o[censored]nderstanding and no willingness to solve the issue.
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        S
        Shiva2178
        from Mumbai, Maharashtra
        Nov 9, 2019
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        Address: 979 A g block, Been Chowk, Sangam vihar, New Delhi- 110080, 110080

        Hello sir,

        As an citizen of south delhi. It's been 6 years i am residing at sangam vihar g block near dignity school and still there is one problem which was facing by everyone is water supply.
        We are facing this issue from last number of years and the problems i want to point out to you is :

        1) even after having pipeline connection across the street but there is no water supply in it. Please see attached photo.
        2) we are getting the water once in a month and some times not even once.
        3) we call for water tanks every time which cost us alot.
        4) there is always fights happens between people and it got so serious that they even starts thrashing each other because of this issue.
        5) we need to buy bottles for daily use and drinking purpose everyday.

        We raised this concern many times but there was no solution received from delhi jal board.
        There are many areas of sangam vihar in which got the pipeline connection of sonia vihar.

        I appreciate aap government to improve the roads and education system in sangam vihar and across delhi but this is one of the main concern we are still facing from long time.

        Request you to find some permanent solution by extending the connection or finding the root cause of the problem.

        Thanks
        Shiva
        [protected]
        Delhi Jal Board customer support has been notified about the posted complaint.
        I am also living in the same gali and I agree with each and every words.
        This is really an serious issue existing in this area.
        Please provide a permanent solution for this concern.

        Thanks
        Sir
        I request you to refund the Excess Amount of Rs 2, 510/- paid against My K No [protected] in the name of gurvinder singh R/o J 5/160 Rajouri Garden, New Delhi 110027.At the Earliest possible.

        I would be highly obliged.

        Thanking you
        (GURVINDER SINGH)
        (M) [protected]
        Request you to find some permanent solution by extending the connection or finding the root cause of the problem
        I agree with the above statement.
        its been 2 months we are not getting water supply, we are buying water from vendors on a regular basis.
        This is not the first time every summer this situation occours.
        I am resident of gali no. 12, G block, sangam vihar, Sitara masjid gali.G-240.
        I am not sure why residents in this gali are not getting water on the other hand I can see everyone is getting water supplies outside this gali.
        Please look into it.
        It's a major problem.
        Can we please get an extra line in this gali as water supplies are not reaching this height.

        Thanks
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          P
          Pheonix_1978
          from Mumbai, Maharashtra
          Nov 9, 2019
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          Address: Sarvahit Aptt, behind flat no:714, Sector -17, Pocket-A, DDA MIG Flats, Dwarka, New Delhi-75, Opp IP University, Dwarka, New Delhi, Delhi, 110075

          Am filing this complainy post repeated reminders to the concerned authorities in my area. There is sone renovation work going on in my vicinity and they have made a illegal connection to the direct pipeline from where continous water wastage is there and they have also kept the drum wherein stagnant water is leading to breeding of mosquitos. Repeated reminders have fallen into deaf ears. Please take stringent action against the persons doing wishful wastage of natural resources.
          Delhi Jal Board customer support has been notified about the posted complaint.
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            A
            Abhishel
            from Gurgaon, Haryana
            Nov 7, 2019
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            Address: C-11a bharat vihar kakraula, New Delhi, Delhi, 110078

            I'm a resident of c-11a bharat vihar kakrola new delhi 110078.

            There is a rental house opposite my house litres and litres of water overflows everyday no one notice overflow of water.

            A huge amount of water is getting wasted from the residential tank everyday the owner of the house never vist here they ignore condition of house.

            Please look into this matter at the earliest.

            Abhishek kumar
            Delhi Jal Board customer support has been notified about the posted complaint.
            Ess flat ko MCD mei UNAUTHORISED CONSTRUCTION booked kiya hai wa third to fifth floors sealed kiya hai aur court case bhi file kiya hua hai jiski hearing date 7th november hai phir yaha private water meter kaise aur kiski permission se lagaya ja raha hai ple enquiry ker action le taki justice ho sake ple jald enquiry ho
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              S
              superss
              Nov 6, 2019
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              Address: M-304 Guru Harkrishan Nagar. New Delhi 110087, New Delhi, Delhi, 110087

              Hi i am resident of h. No m304 guru harkrishan nagar, paschim vihar new delhi 110087 facing an issues of fast meter reading compare to actual consumption due to which i am getting an excessive bills. I went to near by office for complaining the same however they said to clear the due bill till date first and than they will come to resolve the same. I have already clear the due amount in fact excessive amount paid versus actual bill which they said will be adjusted in future bills. So just wanted to know till than should i continue with the fast reading machine or there will be any action on priority?
              Delhi Jal Board customer support has been notified about the posted complaint.
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                A
                from Delhi, Delhi
                Nov 5, 2019
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                Address: Preet Vihar-Delhi, New Delhi, Delhi, 110092

                Sir-i am-65-senior citizen - r/o 66-e - pocket-4 mayur vihar-phase-1 delhi-11091- we are not getting printed bills only payment messages are coming with reading & units. Meter reader mr. Tomar who is supposed to note down meter reading did not come & take the reading, therefore, we are getting bills rs.5000 & 4000 for 2-months. Last bill was received rs. 4000 & paid by me. While checking the meter reading i found major mistake in meter reading as per bill{ 852-946 (July 05 to sep. 27} for 94 units. I used to take the reading according to me { 867-938-july to sep} for 71 units. There was extra 23 units charged by delhi jal board. People of our residents used to get a bill for rs.400 to 500 for 2-months. Our total members are 4-adults+1-kid. I told mr. Tomar several times through whatts app-m # [protected] but sorry to say he did not respond to our request-please look into the matter and take stern action against mr. Tomar
                Ashok sharma-m #[protected]; e-mail-id
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  Pragya Joshi 1212
                  from Delhi, Delhi
                  Nov 5, 2019
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                  Address: New Delhi, Delhi, 110058

                  Respected sir/mam,

                  Since 3-4 days the water supply we are getting in our house in janakpuri c2a block is very smelly and unsafe to use. It looks like that it is not purified properly. This is really unfair that we cannot use that water in any way and we cannot even drink that water and neither we can use it for any other purpose. Other than smelling bad its colour is also brownish. It seems like it has some sort of dirt or mud in it. It is requested please resolve this issue as soon as possible and help us in getting water supply which is purified and safe to use and odor and smell free.
                  Delhi Jal Board customer support has been notified about the posted complaint.
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                    S
                    Saurabh001
                    from Mumbai, Maharashtra
                    Nov 4, 2019
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                    Address: New Delhi, Delhi, 110042

                    I live in yadav nagar delhi. The water in my area is totally crap the water is very smelly. It seems like it comes from sewage the colour of the water is black. We can't even think of washing hands in that water. Please delhi jal board review this and resolve this issue. Thousands of people are suffering from this dirty water in my area it will be helpful if you if you resolve this issue as soon as possible. My water i'd is kno [protected].
                    Delhi Jal Board customer support has been notified about the posted complaint.
                    Nov 05, 2019
                    Updated by Saurabh001
                    Nobody has resolved this issue . Consumer complaint portal is showing resolved . What the hell is this . I am sharing the proof see pictures. Black sweage water is still coming . Nobody can imagine how bad is this for health. Plz do something.

                    Water theft in laxmi park nangloi fz block and waste water at road by people, like addresses fz 54a, fz40, fz52, fz50, fz55 etc. Some people have dual connection with The band. And not worry to misuse the water.
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                      D
                      davinderh4
                      from Delhi, Delhi
                      Nov 4, 2019
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                      Address: New Delhi, Delhi, 110008

                      Respected sir,

                      Please find below current bill generated by djb.

                      Name: sunita trehan and
                      Davinder mohan
                      Address: 2702, 2nd floor (R. Side),
                      Ranjit nagar, south patel
                      Nagar, 110008
                      Mobile no.: [protected]
                      Zone/mr code: wz2/ 124/
                      Area code: a-7/rajendra nagar
                      Old wcn:
                      New kno: [protected]
                      Consumer category: cat i
                      Premise detail: individual house (No of
                      Floors-1, no of rooms-0)
                      Water usage: residential
                      Meter no.: m-413434
                      Meter type (Djb/pvt): djb (Op)
                      Meter size (Mm): 15
                      Bill no.:[protected]
                      Bill cycle: zall[protected]
                      Bill basis: regular
                      Bill date
                      30-oct-2019
                      Bill amount (Rs.)
                      712
                      Bill due date
                      16-nov-2019
                      Amount payable after due date (Rs.)
                      (5% surcharge will be applicable after due date)
                      747
                      Current period charges (21-sep-2019 to 30-oct-2019)
                      Applicable rate period description amount (Rs.)
                      22-sep-2019 to 30-oct-2019 total consumption charges 400.62
                      22-sep-2019 to 30-oct-2019 service charge - consumption between 20-30 kl 285.51
                      22-sep-2019 to 30-oct-2019 meter rent 26.00
                      22-sep-2019 to 30-oct-2019 subtotal bill amount 712.13
                      Adjustment details are listed below
                      *rebate scheme*
                      Rebate on arrear 0
                      Rebate on lpsc 0
                      Payable
                      Please note that meter is private owned by me not by the djb, hence no rent would be charge. On what basis you are taking charges of meter rent every time.

                      Secondly service charges mention rs 285 /- for 39 days. Can you please let me know how charges work.

                      Current consumption is of 36 units, since units are less does not charge any payment.

                      However, if the monthly consumption exceeds 20, 000 litres then charges for entire supply of water will have to be paid. But here charges are less then on what basis djb bill generate.

                      Kindly clarify this matter to me

                      Regards
                      Davinder mohan
                      [protected]
                      Delhi Jal Board customer support has been notified about the posted complaint.
                      Dear Delhi Jal Board,

                      Water supply is very bad, water has a stinky smell and color is black, it smell like a Sewage water, I am a resident of G-Black Naraina Vihar, can you please look into the matter as soon as possible.
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                        0
                        0017151000
                        from Delhi, Delhi
                        Nov 4, 2019
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                        Address: Sanjiv Kumar K No.0017151000 G-152, Gali No. 7, 40 Feet Road, Molarband Extn. Badarpur New Delhi-110044 Mobile No. 9999501880 [email protected], New Delhi, Delhi

                        Dear sir,

                        Sub: rebate of water bill/ kno : [protected], area code : a-25/sarita vihar new delhi.

                        This is to inform you that i have submitted enclosed letter along with required documents on 28.10.2019 at delhi jal board, sarita vihar, new delhi. But the said letter is not acknowledged from area code a-25 sarita vihar delhi jal board.

                        As per location wise i am exempted water bill but i have received a huge amount bill for payment.

                        I request you to please consider my case and raise minimum bill.

                        Thanks

                        Sanjiv kumar
                        K no.[protected]
                        G-152, gali no. 7, 40 feet road,
                        Molarband extn. Badarpur
                        New delhi-110044
                        Mobile no. [protected]
                        [protected]@gmail.com
                        Delhi Jal Board customer support has been notified about the posted complaint.
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                          S
                          Spiyer
                          from Delhi, Delhi
                          Nov 3, 2019
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                          Address: B 11 amrita puri nilothi Ranhola madrasi colony west Delhi pin 110041, New Delhi, Delhi, 110041

                          Respected sir. Unauthorized and illegal water connection near my house. These people waste water in regular basis. House no = b11 amrita puri nilothi ranhola west delhi pin code 110041. Around eight months family of this address self connect a illegal water connection at mid night. Because nobody can see this i'm the only person that i can see this at mid night around 2 am approx. Please sir and i request to you please take action against on this. This area amrita puri under paschim vihar delhi jal board. And i request to you please hide my details... Thanks...
                          Delhi Jal Board customer support has been notified about the posted complaint.
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                            F
                            fcavinod
                            from Delhi, Delhi
                            Nov 2, 2019
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                            Address: TAGORE GARDEN, 110015

                            We have two meters bearing nos. [protected] and [protected]. Out of that the meter no. [protected] is not working since long and excessive consumption quoted in another meter bearing no. [protected]. Last bills issued for rs 3684 and 3618 on meter no. [protected] and [protected] respectively. We have only five members at home. The consumption as per bill is too high. Which may kindly be rectified and another bill issued on bill no. [protected] may kindly be removed. Also this meter may kindly be discontinued immediately.
                            Delhi Jal Board customer support has been notified about the posted complaint.
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                              V
                              Vijay13061985
                              from Rajkot, Gujarat
                              Nov 2, 2019
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                              Address: Karala chowk, rani khera road, delhi., New Delhi, Delhi, 110081

                              Good morning. I am vijay kumar. I am living in shiv vihar, karala, delhi-110081, north west. My complaint about bad and worst smell of water supply in the area where no one act on this work. Do complaints many times and result is zero. The govt. Jobs employee didn't care about for people and not doing right act. I might complaints many times but they said that labour is not available and talking rudely as they want to fight. People faces many serious diseases by bad water supply. I request you that please take some strict action about whole the matter and give condolences to all this locality citizen's.
                              Delhi Jal Board customer support has been notified about the posted complaint.
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                                BKpuri@123
                                from Gurgaon, Haryana
                                Oct 31, 2019
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                                Address: DELHI, New Delhi, Delhi, 110088

                                Sir, my self b. K. Puri r/o ab-100, shaimar bagh, delhi-110088 received an invoice from delhi jal board for k. No.[protected] for the period from 20.8.19-17.10.19 for rs.3778/- in this regard i would like to inform you that for more than 10 years the said building remain closed. So, just let me know how this amount come?

                                Please look into the matter and do the needful.

                                Regards
                                B k puri
                                [protected]
                                Delhi Jal Board customer support has been notified about the posted complaint.
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                                  Bhagwat23619055
                                  from Noida, Uttar Pradesh
                                  Oct 29, 2019
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                                  Address: बी. 660 जी डी कलोनी मयूर बिहार फेस 3.दिलली., 110096

                                  महोदय इस प्रकार है की हमारे घर के पास रोड के नीचे से पानी निकल रहा है जिस से आस पास के घरो को नुकसान हो रहा है .सो महोदय इस प्रकार है की हमारे घर के पास मैन लाइन आ रही है जो हमारे घर के पास खत्म हो रही है. महोदय यहा से पहले भी एक पानी निकला था और कमपलेनट करने पर सही कर के गये थे. सो महोदय मुझे आज भी पूरण विसवाश की है कि आज भी ठीक हो जाएगा.
                                  धनयबाद
                                  भगवत सिंह
                                  Delhi Jal Board customer support has been notified about the posted complaint.
                                  Water supply in area Dashrath Puri New Delhi-110045 is very contaminated with very bad smell and dirty since last one Week which is unbearable to use.
                                  The smell is so bad that it cant be used for cooking purpose.
                                  Water is coming like as if it is untreated water smelling very bad with dirt particles.
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                                    S
                                    S14b
                                    from Delhi, Delhi
                                    Oct 27, 2019
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                                    Address: Indra Vihar, Mukherjee Nagar, New Delhi, Delhi, 110009

                                    Hi, i'm a resident of indra vihar. There are houses near me that waste water as if they own a personalised water fall. I request you to approach the residents of house no. 26 and 27 so that they may understand what are the consequences of wasting water, especially in this time of water shortage. I suggest, you kindly withdraw water supply for them to learn a lesson and know how people in areas without water survive, thanks to these uneducated people who consume all of it. Today, for instance, their water has been running for 2.5 hours and they have not switched off their tank, so you can very well imagine how much water has been wasted in just one day. And this is a regular with them.
                                    +1 videos
                                    Delhi Jal Board customer support has been notified about the posted complaint.
                                    In our Society i. s. B-3, Triveni Apartments SEWER is overflowing, daily we have to flush out the sewer water from our society. Please resolve this problem permanently
                                    Problem is that outside sewer is overflowing and the sewer is again being Chowk near Dallupura entrance

                                    Landmark is Dharamshila Hospital
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                                      Rahul.ips
                                      from Kolkata, West Bengal
                                      Oct 25, 2019
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                                      Address: D 35 A 2nd floor Vijaya Nagar Single Story Delhi, New Delhi, Delhi, 110009

                                      Hello
                                      I stay on rent in d 35 a 2nd floor vijay nagar single story
                                      So far nobody has come to take the readings of meter from april i guess and in april he came after 3 years
                                      In april we inquired about the bill and it was around 45000, now i came to know about that delhi government will waive off part of bill amount so for the same i inquired and i was told that bill amount is 70747
                                      Now no-one has come to take reading of the meter, nor any bill had given me meanwhile, but they have arbitrararily increased the amount like anything.
                                      Please look into the meter and provide me detail what amount i am supposed to pay after the deduction.
                                      Delhi Jal Board customer support has been notified about the posted complaint.
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                                        A
                                        Amit Bisht 08
                                        from Noida, Uttar Pradesh
                                        Oct 25, 2019
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                                        Address: 110085

                                        Respected sir/mam,

                                        With due respect, i would like to draw your kind attention towards the below mentioned complaint against “delhi jal board”.

                                        The water supply is really pathetic.
                                        1. The water supply is inconsistent, since last 1 week.
                                        2. The water is stinking so badly that it is not suitable for drinking at all.

                                        I request the concerned authority to kindly look into the matter and take an appropriate action, concerning to the resolution of this particular issue.

                                        Your effort would be highly appretiated.

                                        Yours sincerely
                                        Amit bisht
                                        Delhi Jal Board customer support has been notified about the posted complaint.
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