Delhi Jal Board — wrongly inflated water bill

Address: New Delhi, Delhi, 110085

Website: www.delhi.gov.in

Delhi jal board k. No. [protected]

Inflated bill no[protected] dated 01/11/2017.

Online complaint no. [protected] dated 14/11/2017 - closed without assigning any reason

Complaint no 6539 dated 05/12/2017 to zonal revenue office nw-ii, rohini
- no action response. (Photo attached for your reference)

Our monthly water consumption is below 20 kl per month. I have given the meter reading details in the photo of complaint attached. The djb meter reader recorded very low meter reading for some month and then sent inflated reading in one month in the abovementioned bill. Thus heavy water charges,

We paid the bill to avoid disconnection and complained to djb with a humble request to refund the excess amount charged.

No action has been initiated till date.

Content of photo attached:
"bill id[protected] date[protected]

Our complaint no. [protected] dated 14-11-17 was closed without reading its content. The meter reader most of the times takes incorrect lower readings. Ultimately it results in one inflated bill.
I give below your meter readings
Date meter days consumption
Reading
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

The latest inflated bill is due to dummy meter readings by showing 106 units consumed in 47 days. If you check the average consumption it is below 20 units per month. Please also see my past complaints in which the amount was charged wrong and lying with you un-refunded since long. Now i paid the inflated bill in order to avoid disconnection and penalty.in view of above i request for immediate refund. If my problem remains unresolved, i have no alternative but to escalate the problem to the highest level to initiate action against the error or the errant persons. If no action then finally write to honorable cm sh. Arvind kejriwal, who claims a fair deal as also to report any matter to him which remains unresolved. Regards."