[Resolved]  Delhi Metro Rail Corporation [Dmrc] — ignorance by dmrc employee

Address:

New Delhi, Delhi, 110059

This is to bring your notice that on saturday evening, 4:30-4:45pm, myself, wife and baby 2 year old was going to enter from uttam nagar east metro station, however i stopped for recharging my metro card and my baby was standing aside me. My baby kept her hand on ticket vending machine, ticket vending machine gate was opened for repair by dmrc employee and they didn't notice that baby is standing aside and her hand is in the back side of door, they closed the door and all my baby fingers came in that door.

Blood flow had started and there was no emergency services available at metro station, they just tied one bandage without seeing what had happened, i had to rushed to hospital and doctor had advised plastic surgery for baby finger, as her whole tip mass is lost during door closed.

It is to bring to your notice, my baby is going through lot of trouble now just because of ignorance.. And surgery cost etc are yet another liability came to my family.

Surgery will be done in 2 stages, in first stage whole part will not be repaired so after 3 weeks again she had to undergo surgery.

No one can accept this to happen even to elders and she is just 2 year old...

Whole cost of 2 stage surgery is arond 70, 000 which is lot for middle class family.

And hence, the agony, pain, cost of whole procedure brings me to drop this email, in anticipation that all this have happend because of dmrc employee ignoracne so dmrc have to support me with claim of rs. 1 lakh atleast..

If this matter is not taken seriously i have to take legal action as well. Dmrc may check the recording of that day and incident happened. Just to comfirm if that was mistake from your side or not.