[Resolved] Delhi Metro Rail Corporation [Dmrc] — My Amount deducted but card not recharge

Pushpi782006

from Delhi, Delhi

Sep 7, 2023

Address: Palam

I have tried to recharge metro card form Vishwavidhlaya metro on 3 Sep 23 at 1651 hrs during recharge the amount of Ts 100 deducted from my Paytm but the card was not recharge successfully thI have got the failure receipt. When I have asked from the employee who was sitting at card recharge desk He assure me that my amount will refund automatically within two to three days. I am writting this complain after waiting of 4 days after deduction of my amount. The amount still not refunded by DMRC.

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Sep 10, 2023

Complaint marked as Resolved

No refund provided to me and you have write down that complained resolved... This is very cheap resolution by DMRC.

Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.

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Comments

Pushpi782006

from Delhi, Delhi

Sep 10, 2023

DMRC is totaly fake resolution showing... Without... All are sitting there to looto the public by both hands... On counter they are not having any solution and in the name of online transation they are deducting amount but not recharge the card... Very sad to write...