[Resolved]  Delhi Metro Rail Corporation [Dmrc] — card recharge not reflected

Delhi metro travel smart card recharge done on 02/07/2019 at 1454 hrs for 200 rupees.
Card number[protected]
Money deducted from account but not reflected in card. The employee at the smart card counter has also not received the message for recharge.

This is the second time this is happening and the last time i did not get my refund.

Kindly look into the matter.
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Jul 27, 2019
Complaint marked as Resolved 
Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
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Comments

I have recharge my smartcard no.83956064 via Paytm for ₹100 on 26/09/2019 at 05:04pm successfully.
But on avm machine (top-up) is not showing this amount . I have e mail on DMRC customer care but no reply or refund received so far.
vrinda1234's reply, Oct 17, 2019
Dmrc refunded thanks

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