Delhi Police — Sub:-. Cheating by m/s supertech refrigeration,, shop no., 293, b-block, main road, amrit vihar, delhi-110084

Address:

New Delhi, Delhi

To
The police station, bursting, delhi-110084

Sub:-. Cheating by m/s supertech refrigeration,, shop no., 293, b-block, main road, amrit bihar, delhi-110084 (Mob. No.[protected]/[protected]/[protected])
Sir,
I wish to draw your kind attention towards the thriving cheating by the above mentioned company dealing in repairing service of freeze etc. Through internet portal sulekha.com.

On 10/4/2017 number of parties through sulekha telephoned me for offering their services for repair of fridge. One such party (Mentioned above) phoned me telling that their man is in the area around my residence and if agreed he may be send for which visiting fee of rs., 300 is chargeable for inspection of fridge for the fault finding. Anyway i gave okay and was contacted by arun chauhan calling for the whereabout of my residence. He came and saw the fridge and told that compressor need to be replaced and it will be better if lg compressor is used as it is better as made of iron. My fridge is of whirlpool and compressor is said to be made of aluminium. Anyway i agreed with him and he himself went somewhere taking the compressor of my fridge and came with a said to be new compressor with no invoice but with a warranty card with no mention of the trader. (Copy enclosed). He fitted it but no appreciable cooling was there. But he said it has been done excellently and gave a stupid advice that start it in the coming morning and keep it running empty for two hours no mechanic ever will be required. He gave a bill no.881 on the head of m/s super tech refrigeration, amrit bihar, delhi (Copy enclosed).
Next day in the morning fridge was switched on as suggested but the cooling didn't take place. After trying for whole day the person was contacted on phone. He told that the gas in the compressor has been filled in excess and it will be okay by releasing excess gas. Anyway the person was evasive and kept on giving time - coming today at such and such time but never did though 14 days are about to pass. How much precious time and peace of mind is wated in the clutches of these cheats with lack in skill only aim is to rob the customer and catch new ones daily. Now that person is not contactable on mobile. They have become such thick skin that nothing moves them. . Arun chauhan claimed to be fridge repair expert is required to be immediately taken to task for such activities. His phone number is [protected]. Copy of the bill and warranty card is enclosed herewith.

From 10/4/2017 till today i am trying to get the fridge working by telephoning to the above mentioned company but they are evasive. They have charged, rs. 6400/, - as may be seen from the bill with warranty guarantee etc but their intention is to make fool through internet usage across different parts of delhi. Main person regularly been contacted on [protected] who seems to be in charge keep telling that they have removed said mechanic, arun chauhan, mob. No. [protected] from the job but they will get the problem solved by sending someone else but that is only to keep on postponing till i forget this. He also suggested me to call him (Arun chauhan).. On the pretext of getting the fridge repaired on some other address in tilak nagari through some other number
And then take him to task. This can be imagined they have criminal mentality and no ethic in business.
I am a senior citizen and seek fair deal through the above mentioned company.
Yours faithfully,
Anil kumar