[Resolved]  Delhi University — Payment deducted for Application To Request for Transcript but the online form says payment failed

Form Number: TRANS[protected]
Date: 24-05-22

Rupees 1000 was deducted via UPI payment but the online form says the payment failed. I have a receipt from Paytm for a successful payment of rupees 1000 to DU Certificates for the same transaction. Please refund the amount.
+1 photos
Was this information helpful?
No (1)
Yes (4)
May 25, 2022
Complaint marked as Resolved 
Delhi University customer support has been notified about the posted complaint.
 
4 Comments

Comments

Hi Team.i applied for 4 copies of transcript. And paid online for Rs. 1800, through paytm. The amount was deducted. But the site is showing the error payment failed. And application is still taking me to payment page. Please help me resolve it. Attaching the screenshot.

Payment deducted for Application To Request for Transcript but the online form says payment failed - Comment #3999342 - Image #0
Hi Team.i applied for copies of transcript. And paid online for Rs. 3400, through net-banking/paytm. The amount was deducted. But the site is showing the error payment failed. And application is still taking me to payment page. Please help me resolve it. Attaching the screenshot.

Payment deducted for Application To Request for Transcript but the online form says payment failed - Comment #4002297 - Image #0
Payment deducted for Application To Request for Transcript but the online form says payment failed - Comment #4002297 - Image #1
Rupees 1100 was deducted via UPI payment but the online form says the payment failed. I have a receipt from Paytm for a successful payment of rupees 1100 to DU Certificates for the same transaction. Please refund the amount.

Payment deducted for Application To Request for Transcript but the online form says payment failed - Comment #4006023 - Image #0
I have submitted transcript certificate application and paid fee 1500 (application fee + postal charges) on 23rd October 2022. I got the mail that payment is successful but on the portal payment failed is showing.

Payment deducted for Application To Request for Transcript but the online form says payment failed - Comment #4065255 - Image #0
Payment deducted for Application To Request for Transcript but the online form says payment failed - Comment #4065255 - Image #1

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi University
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    673
    Pending
    0
    Resolved
    65
    Delhi University Phone
    +91 11 2766 6348
    Delhi University Address
    University Of Delhi, Delhi, Delhi, India - 110007
    View all Delhi University contact information