[Resolved]  Delhivery — awb[protected]

Address:733208

Our delivery executive is on the way to your location to deliver your product with orderid od[protected]. You can also track the status of your order at http://fkrt.it/r99WmcNNNN. thank you! Regards, flipkart
2nd march 2020, 08.27 pm

Delhivery tracking id awb[protected]

Delhivery gurgaon phone [protected]
The above no assured last night to arrange delivery by 24 hours but failed and no satisfactory communication

Case history as follows
On 26th feb, 2020, they called 4 times finally i called back the delivery executive pursued to receive the parcel from their hub. I didn't agreed as they committed to deliver it at my doorstep as per pin code with address in delhivery service area. On same day within 10 minutes they called back to assure that they will deliver it at doorstep on 27th, but they didn't.. On 28 th no communication from them...
On 29th again they assured that they will deliver it on 1st mar, 2020 but again didn't deliver and as per communication they requested a further opportunity on 2nd of march.. And called only at once and sent sms unable to deliver it.. When i called back they again pursued to receive from their hub..
I told may i know the reason they told spontaneously to communicate with any customer care.. They will keep it few days and they will return it. I requested for one more attempt as per their convenient but he denied. Then i communicated delhivery gurgaon on 2nd march they also assured it to deliver it by 24 hours, but it's 3rd evening and they didn't even they are not receiving my call.. It's really unexpected. Seeking prompt action at the earliest...
Regards
[protected]
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Apr 9, 2020
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2020
Delhivery Customer Care's response
Hi, apologies for the unpleasant experience. The shipment has been delivered, hope you have received it. Thanks.
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