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Delhivery Complaints & Reviews

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Updated: Sep 8, 2026
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Y
Yoongi
from Nizamabad, Andhra Pradesh
Dec 21, 2021
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Address: Nizamabad, Telangana, 503001

I have not received my shipment No delivery person called or came to my address and today around 2pm I got the message that order has been delivered kindly solve the issues. In my previous experience with your services Your delivery Persons didn't even ask for OTP then what is the reason of sending it our mobiles. if you provide local delhivery service contact details would be useful for further use otherwise it is very difficult contact your service provider
Dec 22, 2021
Complaint marked as Resolved 
Delivery person mistaken my address with our neighbor. Thanks to my friend who given the number of local delhivery service which I've contacted. please delhivery service ask OTP before giving it to consignee thank you.
Delhivery customer support has been notified about the posted complaint.
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    Narang Agrim [NM]
    Dec 21, 2021
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    Actually i ordered my debit card and it has been dispatched by a delhivery excecutive on 17th of december and it was to be reach to me on 18 of december but it get delayed by 1 day then other then other and today is 4th day an i didnt received my card yet.
    My tracking id is [protected]
    Delhivery customer support has been notified about the posted complaint.
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      Priyanka pahuja
      Dec 21, 2021
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      Hello,
      Awb no[protected]
      Courier boy has lost this item. It was not delivered to me. I registered a complaint also at that. But he said he will pay me for this item . I should take back the complaint against them. But from last one and half month he dint even done payment to me and when i call him, he talk rudely and said do whatever u want.
      I need action against him.
      Delhivery customer support has been notified about the posted complaint.
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        J
        Javad Mohamed
        Dec 21, 2021
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        I made a payment to book a courier through your website. The transaction was successful however the delhivery website took my back to the below page asking to choose payment method again. Can you confirm if the order is booked? If not how can I get my money back? Attached screenshots.
        Delhivery customer support has been notified about the posted complaint.
        Dec 21, 2021
        Updated by Javad Mohamed
        Typo : Made payment
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          A
          Ayush Bansal 1999
          from NEW DELHI, Delhi
          Dec 21, 2021
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          Dear Team,

          Payment for the same order will be deducted twice. Please check and update.

          For the first payment i have placed an order but after payment your site payment page is closed and the homepage of delhivery is open and no order is placed and also the amount of 128/- is deducted from my account. After 0ne hour I placed the order again and paid again and that time the order for shipment was placed. Here I attached the screenshot of both payments. Please check and refund me for my first payment.
          Delhivery customer support has been notified about the posted complaint.
          They mail me for details still not resolved.
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            S
            sujeshshivan
            Dec 21, 2021
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            An order scheduled for return on[protected] and some person called me from the delhivery and asked me for my availability. and I am waited for one day to return my order. no one came for the order and after that no one contacted me . If check on there website they shows that executive was unable to reach you. whom should i contact for this complaint. no complain portal or contact number of delhivery executives or offices provided. and also every where there is bad delivery experience for the customers. what is the purpose of these people . if you cant provide us the service pleas quit your job and stay at home.

            dont make customers to beg for there needs.

            I faced this issue from Delhivery Courier Kanhangad.
            +[protected]
            +[protected]
            I got call from one of this number and they jst asked availability and gone. no other response no picking up of phone after this. and no customer friendly.
            Delhivery customer support has been notified about the posted complaint.
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              Niyasahammed
              Dec 21, 2021
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              Address: Delhivery pvt ltd, haryana

              My order number [protected]
              Staus shows already delivered, i try to contact my times but not get proper answer
              Delhivery customer support has been notified about the posted complaint.
              Dec 21, 2021
              Updated by Niyasahammed
              Delhivery status shows already delivered, but not get my order

              Dec 21, 2021
              Updated by Niyasahammed
              Not resolved horrible experience from delhivery,
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                S
                Saniya333
                Dec 21, 2021
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                Address: Jevargi gulbarga Karnataka

                Product is not delivered yet to me tracking ID [protected]
                Please check with the delivery boy and my other products are also showing delivered but not delivered to me
                Delhivery customer support has been notified about the posted complaint.
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                  S
                  Snlb2
                  from Charkhi Dadri, Haryana
                  Dec 20, 2021
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                  Address: Gurugram Haryana

                  Please reference to ABW No [protected]. No contact was made to me and courier RTO. Please make it delivered as soon as possible. On any obstacle/query contact me on [protected]
                  Delhivery customer support has been notified about the posted complaint.
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                    G
                    govindbindra
                    Dec 20, 2021
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                    Address: Bilaspur-HR

                    The company has not updated the status of the parcel from yesterday and return of the parcel is urgent so I request them to kindly look into the matter and update and arrange return to the seller ASAP. Below are also attached screenshots that they are just postponing the dates to next day every day. No contact number for consumer support and no email communication with the courier company, Delhivery. Bilaspur-HR
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      Shanvikalkal
                      Dec 20, 2021
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                      Address: Achhej gaon jhajjar haryana 124106

                      My order is not pickup yet
                      Delhivery customer support has been notified about the posted complaint.
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                        S
                        Saniya333
                        Dec 20, 2021
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                        Address: Jevargi, gulbarga Karnataka 585310

                        Tracking ID:[protected]

                        I have placed the order on shopee app and this is twice that my order shows delivered and I have not received any OTP or any call from delivery boy.
                        Even like other apps provide delivery agent number they didn't provided that too.
                        And on the top of it delhivery don't have any real customer support and their toll free number does not get connected easily if i get they don't have answer for it.
                        Delhivery customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 20, 2021
                        Delhivery Customer Care's response
                        Hi, the shipment with tracking id [protected] has been delivered on 19-Dec. Please visit our website (www.delhivery.com) for any further assistance. Thanks
                        Dec 21, 2021
                        Updated by Saniya333
                        No it is showing delivered but it is not delivered to me yet please check with the delivery boy as when we contacted the delhivery office in jevargi they said the tracking number is not showing anything in their system and my another product is also not yet received tracking ID is [protected]
                        Dec 21, 2021
                        Updated by Saniya333
                        Where is your customer service support number and the one listed on your website is not ringing
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                          K
                          karanrk
                          Dec 20, 2021
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                          Address: Rajgarh Dhar MP, 14/40, Dalpura Marg, Rajgarh, Dhar, MP

                          Delivery Service Was Worst Service I Have Ever Seen.
                          Delivery Boy Wrong Update And Incorrect Update About Package.
                          Delhivery Costumer Support Does Not Give Any Proper Response.

                          Thank You
                          - Team Rk
                          Delhivery customer support has been notified about the posted complaint.
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                            A
                            AYUSHboss
                            from new delhi, Delhi
                            Dec 19, 2021
                            Resolved
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                            Resolved

                            Address: GURGAON

                            From past 2 days delhivery is not delivering my product and also it has delayed it by 2 days. It is still postponing the timings and i want them to delivery my product by tomorrow. Or else i am going legal on this matter.
                            Dec 21, 2021
                            Complaint marked as Resolved 
                            Delivery got delayed by 2 days and they were changing the delivery date and timings everyday until i complained here.
                            Delhivery customer support has been notified about the posted complaint.
                            Dec 20, 2021
                            Updated by AYUSHboss
                            They changed the delivery date again.

                            Verified Support
                            Dec 20, 2021
                            Delhivery Customer Care's response
                            Hi. We are working on your issue and will resolve it on priority. Thanks
                            Same case happening with me.
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                              A
                              Abhishek halkude
                              from Mumbai, Maharashtra
                              Dec 19, 2021
                              Resolved
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                              Resolved

                              This is my tracking id [protected]
                              I am very sad to say that today again this product i have not received and website is saying delivered yesterday my one product also not received but it is saying delivered
                              Please do anything my 2 products are missing but website is saying delivered
                              Dec 21, 2021
                              Complaint marked as Resolved 
                              Yesterday at 8 pm i have received my one product delhivery customer service also contacted with me by email Actually product has been bought by delivery boy delivery boy wants to use my product and this is very bad thing about delhivery I request delhivery courier to take strict action against delivery boy of that my product and you should give attention to all your delivery boys i am very very disappointed with your service i will never buy or sell with your courier service
                              Delhivery customer support has been notified about the posted complaint.
                              Dec 20, 2021
                              Updated by Abhishek halkude
                              Waiting for your update still now i didn't got my product are you really going to deliver my product or should i complaint this incident in police station ? Beacuse because i dont know who is using this products under my name
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                                S
                                Sangmami Lee
                                Dec 18, 2021
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                                Address: Kolkata

                                Product ordered from Amazon, courier service partner with Delhivery. Not even a single attempt was made for delivering the item hence status kept on updating "delay due to customer request", this a complete lie! I was never informed nor intimidated about delivery. This is the 2nd time it happened. Due to this very same reason i cancelled my previous order. And sadly this time courier partner is DELHIVERY again. A courier service does not want to deliver product, i need to know the reason for this! Here i provided photo proof of what kind of pathetic service provided by Delhivery courier
                                Delhivery customer support has been notified about the posted complaint.
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                                  A
                                  Abhishek halkude
                                  from Mumbai, Maharashtra
                                  Dec 18, 2021
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                                  I have not received my product which is going to recive today but website is showing product is delivered and delivery boy also not contacted with me still how it can show product is delivered
                                  [protected] this is tracking id
                                  Delhivery customer support has been notified about the posted complaint.
                                  Dec 18, 2021
                                  Updated by Abhishek halkude
                                  Please can anyone resolve this my complaint please i am requesting delhivery to deliver my product
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                                    Dhanyaa Varma
                                    Dec 18, 2021
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                                    I had ordered packets of baby food from SlurrpFarm. The tracking status shows it has been delivered after confirmation of OTP while neither any OTP was recd nor any delivery undertaken...
                                    Delhivery customer support has been notified about the posted complaint.
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                                      The Indian Spirit
                                      from Mumbai, Maharashtra
                                      Dec 18, 2021
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                                      Hello!

                                      We need to register a complaint regarding a return shipment. It's been more than a month ever since one of our products via the Meesho app (under username: [protected]@theindianspirit.com) was set to be delivered back to our warehouse in Vidyavihar, Mumbai.

                                      The AWB no. of the courier shipment is [protected] was tracking it down from your official website. We got to know that the package is in transit and is already arrived at the Delhivery facility on the 15th Of October.

                                      The expected estimated day of return is set to the next consecutive day each time the team tries to look out for the package status. And yet even after the package has arrived in Mumbai's Delhivery facility, it has exceeded the time span of more than 20 days.

                                      This unprofessional behavior is not acceptable as we are kept hanging to the tread of hope that the package will be delivered in the next 24 hours but no one shows up. If the package is misplaced by your logistic team we would like your department to settle things down by paying us for the value of our product in the package.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Jan 03, 2022
                                      Updated by The Indian Spirit
                                      It's been more than 10 days now, no revert from you yet.
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                                        K
                                        Krishna Buchasia
                                        Dec 18, 2021
                                        Resolved
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                                        Resolved

                                        The shipment was booked from Bangalore to Raniganj via Shyplite and carrier was Delhivery.
                                        The shipment was booked on 6th and on 10th of December 2021, it showed received at Dankuni hub, and since then, there has been no update with estimated date being pushed everyday. There is no way to contact them over phone and their complaint form on the webpage is never answered, a customer is left helpless and Delhivery does not care about it. on 17th December, Shyplite website shows the status as shipment missing, and still the carrier does not even care to inform us.
                                        How can a company run without a contact option.
                                        Jan 18, 2022
                                        Complaint marked as Resolved 
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 18, 2021
                                        Delhivery Customer Care's response
                                        Hi. Apologies for the inconvenience. We are working on your complaint and will resolve on priority. Thanks
                                        May 02, 2022
                                        Updated by Krishna Buchasia
                                        the issue has been resolved. finally have received the parcel today after 22days.
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