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Updated: Nov 28, 2025
Complaints 3828
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P
Prithvi Khithani
Nov 29, 2021
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I had an product from amazon which I had to return back to amazon. But amazon couldn't pickup the product so they asked my to self return the product. I did self return the product via Delhivery, but now I get an email from Delhivery that the shipment is untraceable. Shipment was worth 20, 000 Rs. And I am really really worried I cannot afford to pay this amount. I won't get a refund from Amazon if the product does not reaches the seller.
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    A
    abi bala
    Nov 28, 2021
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    I order one dress from surat. Almost it's dispatched and reached Pondicherry my customer location. But same status showing ffor one month. Without having any contact number. How can I trace the shippment details
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      A
      aaminc
      Nov 28, 2021
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      Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
      Website: www.delhivery.com

      AWB No [protected] I have been complaining for 8 days And No Any Action got only one answer that we are trying to get the parcel as soon as possible and till now the parcel has not been received. it has been 8 days, the parcel is stuck on the same Place And 11 Day In transit..
      Its expected date was 22/Nov..
      Delhivery customer support has been notified about the posted complaint.
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        K
        Krn7829
        from Doraha, Punjab
        Nov 28, 2021
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        I havent returned my jacket and on the status it is showing that the return has been canceled and i haven't got my jacket back
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          R
          Raju Shalem
          Nov 27, 2021
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          Address: SELDA,KHARGONE,M.P.

          Good evening,
          my name is shalem raju, my parcile couried from indore on 13/11/2021.I didnot get my parcil till date.Delhivery agent(indore dealer) and delhivery company employees also not taking this matter seriously.Delhivery serice was very bad service.I didnot see this worest service in my life.Finally i want my courier.

          Thakns
          +2 photos
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            S
            sayantan.maity
            from Kolkata, West Bengal
            Nov 27, 2021
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            Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037
            Website: www.delhivery.com

            Hello Team,

            Greetings,

            I had purchased products from the Woodland India online store (prepaid).

            The order was done on 08/10/2021.

            The courier agency responsible for the delivery was Delhivery.

            Delhivery delivered a part of the order after a long time and the rest was not delivered by them.

            After contacting the team multiple times the team replied that the order is undeliverable and is being sent back due to some issue (they did not mention).

            Now the order is showing lost in transit as per their records.

            Please could someone get this resolved asap so that customers can shop with assurance that the products they purchase online will be properly delivered and their money not lost?

            I would really appreciate if this could be solved asap and my money refunded.

            Here is the AWB number of the order for your reference:[protected].

            Many thanks in advance!

            Warm Regards,
            Sayantan Maity.
            +1 photos
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              M
              mntknwr
              from Golaghat, Assam
              Nov 27, 2021
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              Address: Patkotia Namghar Patkotia Gaon Landmark Opposite Of Patkotia Namghar Golaghat 785702

              Hello Delhivery, I had a complaint regarding a recent purchase of a product which was suppose to be delivered today. But the delivery agent was so rude that he just gave a missed call. When I called back him, he didn't responded to my call. My tracking id was[protected]. Please solve this issue otherwise the delivery agent will return the order.
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                xea-ul karim
                Nov 27, 2021
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                Why is my order is taking too much time
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                  A
                  ashu2511
                  from Delhi, Delhi
                  Nov 27, 2021
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                  Address: delhi

                  Hi,

                  The Delhivery tracking ID is: [protected]

                  I'm very angry on Delhivery as they have not delivered my package but still showing the package as delivered in tracking status. They didn't even call me once or reach near my address for delivering the parcel. Either the delivery boy or the company itself has stolen the package. It was out for delivery on 12th Nov and was showing delivered in tracking status few moments later but I never received the parcel.

                  The Delhivery customer service doesn't has a phone support and they're not replying to me on the e-mail support.

                  Please deliver my parcel as soon as possible. It is very important to me.

                  My mobile number is: [protected]
                  My e-mail address is: [protected]@hotmail.com

                  Please help me Delhivery.
                  Delhivery customer support has been notified about the posted complaint.
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                    K
                    Kapoor.karishma
                    from Varanasi, Uttar Pradesh
                    Nov 27, 2021
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                    Website: www.delhivery.com

                    Product Pickup cancelled by agent on its own without waiting for response from my side. Agent couldnt find my address even when House Number, with Area pincode and proper location was clearly mentioned. He called me but due to unavoidable reasons I couldn't pick up his call. He immediately cancelled my pickup. I called him after 20 minutes and he said he has cancelled my pickup. He didnot wait for even half an hour. He was so rude and unprofessional. My refund is due bcz of this pickup. Worst service from Delhivery.
                    AWB[protected]
                    Phn no of agent: +[protected]
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                      S
                      saneel2014
                      from Thane, Maharashtra
                      Nov 27, 2021
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                      AWB number[protected]
                      product reached nearest facility by 18th november. first delivery attempted on 22 november, delivery person cancelled the delivery stating the consignee refused to collect the order. Second delivery attempt took place on 25 november, and the delivery person again cancelled the order stating consignee was not at location. Third delivery attempt took place on 27 november, and the delivery person gave the same reason. All three times, i received no call from delivery executive. The delivery contains my medications which are rare and were not available in mumbai. I need the delivery ASAP.
                      Delhivery customer support has been notified about the posted complaint.
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                        D
                        Dr. Aneesa Ameer
                        Nov 26, 2021
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                        I was supposed to receive my package on 21st November but nobody have contacted me regarding this to till date. I tried to contact them but there is no customer care number or email id.
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                          parag1401
                          from Gangtok, Sikkim
                          Nov 26, 2021
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                          Address: Gangtok

                          Dear Sir/madam
                          I had ordered a product online which was to be delivered by the delhivery courier.
                          The delivery boy cane on the date of delivery with the product and asked me for the cash. I told that i was not informed that only cash is accepted and i offered google pay payment to him, but he started shouting at me and told me to cancel the order and he wont deliver it and started threatening me that he will cancel the order himself...he said not to eat his brain and took away the product without delivering it which was ordered by me on urgent basis.
                          He acted as if he came to deliver it for free.
                          There is no other way to file complaint against the delivery boy so i took.this platform to file complaint against the courier and the delivery boy.
                          I hope you help me out.
                          My courier tracking no.[protected]

                          Thankyou
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                            JA ansari
                            Nov 26, 2021
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                            My shipment from nykaa has reached its destination yesterdat morning...yesterday at around 9am got msg that my order is out for delivery...but then in the evening at around 4pm delivery executive cals and says shipment will be delivered tomorrow and asking for the reason he then misbehaves...then shipment is resheduled without making any delivery attempt...delivery is still pending...order no.NYK[protected]
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                              S
                              SaiPrudhvi886
                              Nov 26, 2021
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                              Address: D.No : 3-6-2 , Near Pathuru SIvalayam Temple , Beside Water Plant Street

                              Hi Good Morning
                              Dear Delhivery team please inform your service to pickup atleast today Tracking ID[protected], my refund was stucked with amazon please pickup ASAP iam waiting from 21st Nov onwards requesting you guys please pickup today, Amazon raised return request on 21st of nov and again they raised on 24th nov still nobody came for pickup please pickup today, or else give me the logistics address i will hand over thereMy address - Narasaraopet, A.P - 522601
                              Delhivery customer support has been notified about the posted complaint.
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                                Z
                                Zorina
                                from Saiha, Mizoram
                                Nov 26, 2021
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                                My package AW[protected]IN which has been shown as delivered on 22nd nov 2021 has not yet been delivered to me. Please let me know where my package is
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                                  V
                                  [email protected]
                                  Nov 25, 2021
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                                  Order not yet delivered physically.in application it is showing delivered.no customer care response
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                                    V
                                    [email protected]
                                    Nov 25, 2021
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                                    Order not yet delivered physically.in application it is showing delivered.no customer care response.take immediate action
                                    Delhivery customer support has been notified about the posted complaint.
                                    Nov 25, 2021
                                    Updated by [email protected]                                     Parcel not yet delivered.in app it is showing delivered.no customer care response.take immediate action
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                                      B
                                      britchnee karpa
                                      Nov 25, 2021
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                                      This is regarding courier to my customer where my supplier sends the product but when she paid money through Gpay, the money deducted from her bank but he said he haven't got the money and refuse to deliver the products
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                                        A
                                        Amitesh Datt
                                        Nov 25, 2021
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                                        Order ID: 5141004
                                        Tracking ID:[protected]

                                        The mail says its delivered, but its not delivered.

                                        Delivery person: Dheeraj Negi
                                        +1 photos
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