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Delhivery Complaints & Reviews

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Updated: May 18, 2026
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H
Harshita_Kashyap04
from New Delhi, Delhi
Dec 4, 2021
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Address: 1439/23 Naiwala, New Delhi, Karol Bagh

Hi,

I have been facing this issue for so long now, that I don't know how to deal with it any more. I have been ordering a lot from different brands and there is one of your delivery agent who is harassing me a lot, to a level where I don't know what to do anymore. There has been times wherein I have gone to the hub and picked up y own orders. I don't understand this behavior. I have called him multiple times, he is not picking up and when by any chance he picks up the call he is harassing me by saying I don't have time for this you go to the hub and pick it up yourself and what not, You will be having all those call recordings as well, kindly check them all. He is having I don't know what issues with me but he has been cancelling all my orders, he never delivers them. And by any chance if I have registered a return he is never showing up. I have a return that needs to be picked of H&M and he is just not coming. Its been 2 weeks that he has been harassing me with this return. I am the one who is calling him back and forth and he is not picking up.

You are requested to arrange a call back for me so that I can talk to a supervisor and get this thing sorted. Twice I have gone to the hub now and wasted my money and my time because of his behavior. He is just not ready to listen. The hub people are not helping at all. PLEASE HELP ME WITH THIS.

My number is [protected]
Address: 1439/23 Naiwala, New Delhi, Karol Bagh

ARRANGE A CALL BACK RIGHT NOW. I want this to be solved by today.

This is not done Delhivery. I am going to file a complaint in the police station.

Following are my return details:
Return AWB No. [protected]
Agents's number: [protected] (Shubham Singh)

Harshita Kashyap
Delhivery customer support has been notified about the posted complaint.
Hi, we are unable to access your phone number or AWB as they are protected and cant be viewed by us. Please drop an email to customer.[protected]@delhivery.com and we will look into this on priority.
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    innovision
    from Mumbai, Maharashtra
    Dec 4, 2021
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    Address: ahmedabad

    The material reached on 2nd nov 2021, but never despatched. left for delivery on 3rd nov 21 but did not deliver. Today its 4th nov 21, i am not sure whether they will deliver or not. MOST UNFORTUNATE IS Delhivery do not have any customer careless department no. I MEAN NO PHONE NO. Why Indian government do not have any guideline for all these courier companies.
    Delhivery customer support has been notified about the posted complaint.
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      ShekharGaikwad_
      from Chalisgaon, Maharashtra
      Dec 3, 2021
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      Resolved

      Address: Delhi

      Delivery boy cancelled my Pick-up Order without contacting me and wrote that order was cancelled by customer end he never contacted me he didnt even tried he just generated cancellation OTP the cancelled order without OTP this is pathetic behavior i tried contacting Delhivery consumer care but they are also not helping i want action on that delhvery boy for his rude behavior
      Parcel Tracking ID:[protected]
      i will take legal action against him and the company if company dont do anything on this
      Jan 14, 2022
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Dec 04, 2021
      Delhivery Customer Care's response
      Hi, we apologize for the experience you had to go through. We are working to pick your shipment on priority and will investigate to take corrective action. Thanks
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        V
        Visal Reddy
        Dec 3, 2021
        Resolved
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        Resolved

        My package has to be delivered by 3rd dec 2021 but the package shows it has been delivered on 2nd dec but i didn’t receive any package from Delhivery.
        Dec 11, 2021
        Complaint marked as Resolved 
        The delivery boy delivered my package to other address
        Delhivery customer support has been notified about the posted complaint.
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          Aravinth Soundar
          Dec 3, 2021
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          A product not delivered since past 7 days it shows it reached the destination but still not yet delivered and shows the same info daily when I track.
          Tracking number[protected]
          Delhivery customer support has been notified about the posted complaint.
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            Prachi Ranawat
            Dec 3, 2021
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            Address: Udaipur

            Hello Prachi Ranawat this side i booked an shipment on date 20 october, 2021 for malaysia and i got to know after a week that its been lost by logistic company.
            I contacted the person who booked the shipment from udaipur Rajasthan and he is been saying that he has got no response fron higher authority for refund
            I am requesting u to please refund Rs5000 against loss or otherwise i have to file a complaint in consumer court
            Thank you
            Delhivery customer support has been notified about the posted complaint.
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              Pratiksha23
              Dec 3, 2021
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              Address: Guwahati
              Website: Ajio

              Delivery person didn't call me. No one has delivered my order still it is showing as delivered. Very disappointed with this service. It was a prepaid order.
              Delhivery customer support has been notified about the posted complaint.
              Same even i didn’t receive by order but it shows as delivered and even mine is a prepaid order
              I visited the nearest delivery center to enquire and my issue got resolved today.
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                D
                diwakarac
                Dec 3, 2021
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                Address: Gurgaon / Delhi

                My Awb is[protected], pathetic and liar courier service is sending msg everyday that "courier couldn't be delivered as I was not available" I want to sue them for this lie and unprofessional remarks they put. One of the most pathetic courier service. No customer care no to contact. No one to respond, biggest fraud.
                Delhivery customer support has been notified about the posted complaint.
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                  P
                  Payalk1402
                  Dec 3, 2021
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                  I want my order right now. Why you people not deliver to me it's 2 weeks already my product arrived at my nearby hub. My tracking id is-[protected]
                  Delhivery customer support has been notified about the posted complaint.
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                    S
                    spichika
                    from Hyderabad, Andhra Pradesh
                    Dec 3, 2021
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                    Address: Nellore

                    Hi,
                    My company items are not yet dispatched. It shows in transit from 15th Nov 2021.
                    Tracking consignment Number : “[protected]”

                    could you please do the needful.

                    Thanks & Regards,
                    Srinivas
                    Delhivery customer support has been notified about the posted complaint.
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                      D
                      Dip G
                      Dec 2, 2021
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                      Latest update -

                      Dear Sir/ Ma'am,

                      Apologies for the inconvenience. The shipment with AWB No has been re-routed from Gurgaon, Haryana, and will be connected to the destination center Gurgaon TauruGW, Haryana soon. Please verify your correct shipping address along with Pincode so that we can cross-verify it at our end. Meanwhile, we will try to expedite the delivery process at the earliest.

                      How was my item re routed when it was supposed to be delivered today.

                      Also how did without my permission the delay occur as per their statement.

                      Delay due to customer request??? something is fishy with this company
                      Delhivery customer support has been notified about the posted complaint.
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                        D
                        Dip G
                        Dec 2, 2021
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                        This is a civil offense. I have not permitted them to delay my order instead they have delayed by lying.

                        I am adding picture as an evidence.

                        Delhivery team stop being cheat.

                        Your delivery agents try to steal items possibly by doing this.

                        In the past same has happened to me with a fan that was supposed to be delivered... not sure what your team is doing.

                        If this item goes missing or lost, i will definitely file a legal case against your company.
                        Delhivery customer support has been notified about the posted complaint.
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                          Dip G
                          Dec 2, 2021
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                          They showed that I requested for a delay in delivery when I did not.

                          Their delivery agents have been doing this multiple times.

                          Want to go to police and file a complain or maybe file a civil lawsuit against this company for their fraud activities.
                          Delhivery customer support has been notified about the posted complaint.
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                            Dip G
                            Dec 2, 2021
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                            This is a fraud company. They lie about customer requesting delay in delivery, not true at all.

                            Tracking ID - TRACKING ID
                            [protected]

                            Their delivery agents are possibly stealing items.

                            Bilaspur - HR is the area
                            Delhivery customer support has been notified about the posted complaint.
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                              D
                              Dip G
                              Dec 2, 2021
                              Resolved
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                              Resolved

                              They have delayed my delivery stating I requested it. Lies.

                              They are definitely possibly fraud. Future buyers please do not user Delhivery services.
                              Jan 6, 2022
                              Complaint marked as Resolved 
                              Delhivery customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 02, 2021
                              Delhivery Customer Care's response
                              Hi, please drop an email to customer.[protected]@delhivery.com with your AWB. We will address your concern on priority. Thanks
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                                Shalini Kottiswaran
                                from Chennai, Tamil Nadu
                                Dec 2, 2021
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                                Hi, My name is Shalini. My tracking ID's are
                                [protected],[protected] and products are reached Chennai on 27 and 29th November. But still it is in Transit stage and not ready for out for delivery state. Everyday estimated delivery date is changing and not delivering the products on time. Requesting you to deliver the orders by today or tomorrow as this is very urgent order. Please help me to deliver the product as early as possible. Can you also the area of the courier service which has my order's.
                                Delhivery customer support has been notified about the posted complaint.
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                                  D
                                  Dip G
                                  Dec 2, 2021
                                  Resolved
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                                  Resolved

                                  No customer support number

                                  Is Delhivery a fraud company? Seems like one, no support number available.

                                  Clients please be aware this company seems to be fraud....
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                                  Dip G
                                  Dec 2, 2021
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                                  I don't know why amazon partners with this company. Just useless.

                                  Prospective clients, please do not use Delhivery services. It is very bad.

                                  Tracking ID:[protected]

                                  Where is this item? Deliver it
                                  Delhivery customer support has been notified about the posted complaint.
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                                    Dip G
                                    Dec 2, 2021
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                                    This company does not provide proper support. No contact number available. Is this a fraud company?
                                    Delhivery customer support has been notified about the posted complaint.
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                                      Dip G
                                      Dec 2, 2021
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                                      Where is my item? Deliver it immediately.

                                      Tracking iD[protected]
                                      Delhivery customer support has been notified about the posted complaint.
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