Delhivery Complaints & Reviews

Sir... My product has been ordered on 29 nov n hasnt been delivered yet by delhivery... The status has not been updated since 2 december...

I had placed an order with H&M apparels, and Delhivery was assigned as a courrier partner with the tracking ID ending with 8310.
The tracking went as per timeline, but on the day of delivery (15/12/2021), the status was automatically updated as delivered. I have not received my products but the status everywhere showed as delivered. I waited for an entire day hoping there will be delivery sometime in the day. But there was none.
I contacted the customer support, but their help is of no aid. They claim to have a POD which they will share with me in 24-48 hours, they haven't yet. How will they, when I never recieved anything in the first place!

How can you deliver anywhere, when I still have the OTP with me? Why do you share OTP with the customer when you self-update and never deliver the products?

Hi
I have placed an order in Myntra and it was delivered by Delhivery with the AWB[protected]. Mode of payment is COD and while attempting to pay thru phone pe, the transaction was successful and money got debited. Yet the delhivery person refused saying he didn't receive the payment. We paid again and took the parcel on the delivery guy promising to get the refund in 4-7 working days. It has been 15+ days and nobody is responding. Delhivery team lead- Nagaralu branch has spoken harshly questioning us why we had not maintained liquid cash in hand and instead chose phone pe. Visited office either but no one is responding.

My shipment with tracking ID[protected] is pending for pick up for last so many days and there is no response as to why it is being delayed for no valid reason. Can u please expedite the pick up

My Tracking ID is[protected]. My luggage had been picked from Lucknow and already reaches Bangalore on 13th however delhivery team is nether responding to my calls nor confirming of the delivery.
Once I am trying to track, it says rescheduled and just a few minutes before someone called to inform that one of the parcel has been misplaced by them thus they are rescheduling it.
Kindly address this on immediate basis as I am really not sure if product is in safe hands or not

From Assam, Guwahati. I have ordered a product from Meeso on 28.11.2021 .it was a prepaid parcel. it was assigned to delivery courier with AWB No.[protected]. My address was my official address. the product was out for delivery on 05.12.2021 i.e Sunday. As office was closed on sunday the delivery executive partner Name- Wahid who was assigned the delivery called me . I told him that office is closed today you can delivered it tom me tomorrow. he told me that i will show the product delivered and hand it over to you tomorrow. I gave him the OTP, he showed the product delivered. but till today i.e. 15.12.2021(Wednesday) he did not hand over the product to me. I called him many times .Every time he shows many excuses such as the parcel is kept in office, it is kept in godown, could not find it etc.

Kindly help me out.

I have booked a courier with Tracking ID[protected]
The product originally need to be delivered with in[protected] but till today it is not delivered and no response from the customer care team.

My Seller had placed the parcel on 6 dec 21 (AWB:[protected] and from that day the tracking site is showing the status as "Pick up not Done".
Where we called the courier service they are excusing with same reply always that it will be resolved soon and site will be updated.
Today when we took followup for same on call and from office the parcel is not yet dispatched or scanned for process.
Also the behviour of the person was so bad to explain that you don't know how much problems are we facing while working. So please don't tell us us how to work and deliver the service.
Is this something happening all over the Delhivery Courier Services, or there is some loop in Jodhpur office, that they are always giving excuses.

I am a resident of HIG Dx. 187, Katara Hills, Bagmugalia Extension Bhopal-462043.

On 8 December, 2021 at 12:41 pm a Delhivery delivery executive named Siddharth came to my house and gave me a QR code to pay for a COD order. Since I have multiple deliveries delivered via Delhivery for Amazon I paid to Delhivery via UPI an amount of Rs. 1946.50 after which he handed me the package for one Snigdha Shrivastava, a resident of MIG 187, Baghmugalia Ext.

I promptly returned the package to him and informed him about his mistake. He immediately called his superior and informed me that the deducted amount shall be refunded in 48 hours and took the package from me.

Since then I have been continually pursuing him via whatsapp and calls but to no avail. I have also tried complaining to Delhivery but haven't been able to connect to their toll free number nor do they have a complaint mechanism for this issue on their website.

It has been 6 days and my amount hasn't been refunded. I humbly request you to refund the amount incorrectly charged by you due to the mistake of your delivery executive and oblige or else I shall be forced to seek redressal from the judicial system.

Sincerely,
Ashay Anand

I have booked for Pickup service which was supposed to happen on 10th December but till now the package has not yet been picked up and the status shows as shipper unavailable. Everytime it shows the delivery guy is out for pick up but never received a call from their side, and in the evening the status is always updated as Shipper unavailable.

On December 13th, i was supposed to get my package received by Delhivery, which was internationally coordinated by ARAMEX. I was sent a 4 digit pin to be told to delivery agent when i was handed over my package.
however at 3:48 pm when i checked for update - the system showed that my package had already been delivered. I checked with my residential complex by i did not receive the product. IF i didnt provide the agent with pin and i didn't undersign it then how can it be delivered?
I immediately raised the issue with Delhivery, and also with aramex.
I want this resolved as soon as possible,
shipment ID (delhivery) - G[protected]

I just want to say that I didn't ordered anything from DELHIVERY and recieved a parcel today and payment method was cash on delivery. I want to return this product and want my 1200 rs back as soon as possible. The product is a used one and damaged.

Anuj mishra an agent from delhivery picked up my return order..but has not updated it...its been 2 weeks he picked up the product.

I have talked to him many times and he is saying that he will share the link with me that its been submitted...but he is lying and making excuses.

Agent: anuj mishra
Ph no: [protected]

My order detail: Delhivery (AWB No.[protected]

My parcel has not been delivered its still in Guwahati hub n still no updates for the last 3days so kindly deliver the parcel Asap

Order id 2112023N6AH1RY .The delivery boy not come to my home.and boy warning me cancel the order

My parcel which was supposed to get delivered on 10 Dec but still today no updates it's shows it's still in Guwahati hub but everyday I recv my other parcel this is the third time delhivery has failed to deliver the parcel on time.

My hone address and landmark is available in product but the delivery guy and the Manager never agreed to come and drop the product, I always been told to come and collect the product from main road even though all other courier services will come and do home delivery.
The manager behavior is pathetic and unprofessional if you agreed to come to the point then only they Will Bring Your parcel of else it will get returned.
Delhiver guy should also understand that there job is to deliver product not cancelling the product.

Order id :89658
Tracking id :[protected]
I have ordered a product via homafy on 1 dec 2021.
Their delivery was via delhivery.The product was packed from homafy on 4th dec. But the courier partner put delay for pickup...Still in tracking it is showing Bilaspur from 10th dec...and no updates yet.
Today is the expected delivery.and what is the use of getting it late, as that is for my friends marriage today
Please take necessary action

I received a damaged package. 2 items out of three were missing. The delivery agent told me that it was damaged earlier . I canceled the order on spot. The refund was initiated only for 1 item since only one item was returned back. 2 items went missing at delhivery office. It's disappointing and upsetting. I want my refund for the 2 missing items. DELHIVERY should take responsibility.

Dear Team

My order id is 1167017_BMUM143284
Order placed on 6th december 2021
Track report Showing package arrived today early morning my nearest hub.. But Not yet out of delivery... I need to gift this package to some one (i already committed) yet to be not recieved my package... How irresponsible delhivery agent

Satheesh S
[protected]