Delhivery Complaints & Reviews

Order id 2112023N6AH1RY .The delivery boy not come to my home.and boy warning me cancel the order

My parcel which was supposed to get delivered on 10 Dec but still today no updates it's shows it's still in Guwahati hub but everyday I recv my other parcel this is the third time delhivery has failed to deliver the parcel on time.

My hone address and landmark is available in product but the delivery guy and the Manager never agreed to come and drop the product, I always been told to come and collect the product from main road even though all other courier services will come and do home delivery.
The manager behavior is pathetic and unprofessional if you agreed to come to the point then only they Will Bring Your parcel of else it will get returned.
Delhiver guy should also understand that there job is to deliver product not cancelling the product.

Order id :89658
Tracking id :[protected]
I have ordered a product via homafy on 1 dec 2021.
Their delivery was via delhivery.The product was packed from homafy on 4th dec. But the courier partner put delay for pickup...Still in tracking it is showing Bilaspur from 10th dec...and no updates yet.
Today is the expected delivery.and what is the use of getting it late, as that is for my friends marriage today
Please take necessary action

I received a damaged package. 2 items out of three were missing. The delivery agent told me that it was damaged earlier . I canceled the order on spot. The refund was initiated only for 1 item since only one item was returned back. 2 items went missing at delhivery office. It's disappointing and upsetting. I want my refund for the 2 missing items. DELHIVERY should take responsibility.

Dear Team

My order id is 1167017_BMUM143284
Order placed on 6th december 2021
Track report Showing package arrived today early morning my nearest hub.. But Not yet out of delivery... I need to gift this package to some one (i already committed) yet to be not recieved my package... How irresponsible delhivery agent

Satheesh S
[protected]

Sir/mam, my order for NUMBER: ******* and tracking number:[protected] has not been delivered yet to me for 15 days. Also, the status is showing that "Order refused or canceled by Consignee". But in reality, I have never refused or canceled this order, in fact, I have never got any call regarding the delivery of my order. So, I request you to deliver my product TODAY as soon as possible as it is urgent And also update the status of my SHIPMENT.

Product status is delivered but it is not delivered.
AWB no.[protected]

[protected] This is my deleviry id, the parcel was hold in godown itself for more than 10 days, everyday i was receiving msges for out for delivery, but no one called me and contactes me fir delhivery, alsoni received msg that your phone is unreachable or could not be contacted, today i went to delhivery godown searching all around …as no address or delivery boy contact no was present on google or in anynof their messages, today also i got msg of out for delivery, but i found the material lying in their foysagar road godown, I personally hv to pick the courier, this is reducalus.

I have raised retuen request in meesho on 27th november and same assigned to delhivery and delhivery didn't attempt my pick-up till yesterday. When I called delivery boy, he didn't agree to pick-up, same I have I requested in twitter then pick-up request was cancelled and again i have reinitiated return request from meesho, same again assigned to delhivery team #[protected].

I got below message today as delivery boy is out for pick-up.

your neha enterprises package with AWB [protected] will be picked today by agent [protected] - Delhivery

When I called him, again he refused the pick-up and behaved unprofessionally.

request been with delhivery since 27th november. How long they need to pick up. Really Worest service from delhivery

Delhivery was supposed to delivery my shipment vide AWB[protected] on 6th December in Shillong. Since the parcel reached shillong, their lazy delivery executives have not delivered at all. I have been emailing them multiple times daily begging to deliver it, but they kept lying saying it will happen in 24 hours. It has been 72 hours and still not delivered. Now they are not even replying to email. They dont have any consumer helpline number either. They are not assisting me in anyway, and it is affecting my personal and business. SCAM organization who are not taking ownership.

I had purchased a shoes from Zara and I chose to return the product on 28th November. Even after selecting return option, their delivery boy didn’t pick up the product for 3 days and after calling their executive the product was picked. Now it’s more than a week and the product haven’t reached the retailer. I bought the shoes on 16th and Zara has a 1 month return policy. If the product didn’t reach the seller before 16th I won’t get any refund. What kind of parcel service are you providing. It’s the worst one I’ve even come across. I would really appreciate if you do what’s necessary.

Hi sir,

I haven’t received the product which is shipped from crossbeats service team, here I want to complain both on crossbeats and Delhivery company as well. The product which is in warranty is not covered and asked me to pay 2500rs in return for service charges if not I have to pay return shipping charges to get my smart watch back, I paid it and they share shipping details and I haven’t received any product and not even a call, when I enquired with crossbeats they are telling the data will not be in the system after 1 week.

Sir delhivery not delivered my parcel and said to pickup from store and it reaches store on 6 dec but till now not received it and send message to receive from centre.
And another parcel that order on same adress and it delivered but this not.
Sir they provide mobile number that was switched off tracking id [protected] they also give fake mobile number sir pls help that order placed through shoee

I don't like my order

AWB:[protected]

I ordered a Dolce & Gabbana Perfume worth INR 3189 from Myntra, the shipment was received at destination hub on 04/12/2021 and was OFD on the same day and my number would have been switched off hence they were unable to deliver, again on 06/12/2021 it was OFD but they didn't contact me with the parcel and it was marked 'Customer Refused' and was about to return hence I went to the office myself and collected on 7th December. When I opened the parcel, much to my surprise, My D&G perfume were replaced by a 200 rs worth of Fogg deodorant, I have my suspicions that One of the Delivery boy out of the two who had the OFD assigned on 4th and 6th have replaced it as I spoke to lot of people who had faced similar incidents in the near past.
Please check and I need a resolution as the items are non-returnable and I am losing out on my INR 3189.

Thanks

I can't see any updates on the courier since last 5 days.
Also same replies I m getting from support team but no one is taking action.
My tracking ID:
[protected]

Hi Team,
I made a payment of 1748 via a link sent by the delivery staff, the payment was debited but the delivery person said he could not see it, so I sent it via google pay to him
So basically I paid twice for the same order.
PFA

I put a request to send a parcel on 2nd December 2021 and i payed the whole amount at that time. My TRACKING ID[protected].. I got a call in afternoon. The courier boy whose name is Mr. Shubhash Singh, told me that you request for send a parcel. I said yes i put and come to my location(mentioned in your site) then he told me very rudely that i"ll not come to your location and you have to come my(courier boy) location nd that was nearby 2 km far from my location... I ask him again for pickup but he told me that " Bhejna h to bhej nhi to rehne de".
and cut the call... After that i feel very bad about his behavior but i call him again for pickup.. He was busy that time... I called him again for 3-4 times... After 4-5 calls he pick my call and said " Meri manager se baat ho gyi h" then i requested him for manager no. And he told me that he will send me manager no. But he didn't give me manager no. yet... After that in the evening i got a call from his office and somebody told me that you didn't give parcel to our courier boy... I told the whole story to him and he said me that " Sir esa kijiye sham ko aapke yahan bus aati h to unke paas bhijwa dijiye or hm yahan le lenge" and i was like what is this, ye kya tareeka h kaam krne ka or agr bus me hi bhejna hota to m Himachal se Delhi aa rhi kisi bhi bus me bhijwa deta... But i forget the whole things and i said that please pick my parcel tomorrow.. He said ok..
2nd day, he(Shubhash Singh)call me nearby 3-4 PM and said i m on the way for pick your parcel and bring the parcel to the road and i said ok... Then i call my mom and told her that bring the parcel to road... She pick the parcel and went to the road... The courier boy came to my mother and told her very rudely that " Hum koi ghode hai jo itna bda parcel le kr chle ho " and my mother feel very bad that time but she didn't react for his very bad behavior.
After that in the evening i got a call from his(Shubhash Singh) office and somebody told me that your parcel is very heavy and what is inside etc etc... I told him that i already mentioned in your website that i put clothes in the parcel and if the weight is extra then tell me how to pay... I am ready to pay the whole amount and the person told me that " I will give u Google pay no. and you have to send 100 rupees in this no. " i was shocked that they are asking for a money not on comapny account but in their personal account. I asked him that i will pay the whole amount of extra weight but only in DELHIVERY official website not in any account then he said we are compromising with your extra weight etc etc etc and you have to pay on google pay no. After that i told him i also work with many companies who have public dealing but i never seen this type of behavior or unprofessional like you then he said ok don't send any money we will send your parcel...

This was my experience with DELHIVERY. And not only my experience, i seen lot of times that every company's courier boy are miss behaving with many people..

I hope you will look into this and take action on it as soon as possible..
Specially in courier Boy(Shubhash Singh).

Parcel number[protected] is in jodhpur city since 1st December but is not delivered yet. And the website is also useless to make any kind of complaint.
Every day it's tracking shows New date.Disgusting courier service by delhivery.